SQ 02 Results - Snapshot

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SQ 02 Results - Snapshot HPC Power Brands up by 6.8%, driving HPC growth of 4.9% Foods decline by 15.7% leading to flat FMCG sales Operating Profits (PBIT) up 16.6%, Margin Expansion by 390 bps Declining yields impact financial income (-9.5%) despite increase in invested surpluses Profit after tax ( before exceptional items ) grows by 11.2% Exceptional Cost of Rs 6.8 Cr ( SQ 01 - Income Rs 21.5 Cr ) due to Mushrooms transfer Progress on strategy well on course

HPC Category Performance Detergents grow by 2.8% Growth led by Personal Wash (+11.1%) : Lux, Lifebuoy, Pears do well Mass markets do well in laundry, however impacting value growth (-2.0%) Dishwash sales bounce back - up 5.5% driven by market activation in Vim Personal Products back on track for near double digit growth (+9.5%) Skin continues to report strong growth (+48.6%) Shampoo bounces back to growth (+2.9%) - driven by strategic responses on pricing & volume gains from introduction of new sachets / bottles Talcs recover - driven by Ponds, Lakme drives growth in colour cosmetics Toothpaste & Hair Oil sales decline - impact overall growth HPC Share YTD 01 YTD 02 % Revenue 56.4 64.1 % Profit 83.8 86.6 JP Morgan Investor Conference,Goa 30th Oct,2002

Foods Performance Tea sales impacted by weak commodity prices & intense low cost local competition Instant coffee registers strong growth Oils & Fats affected by structural issues & tariffs Branded staples - focus on margin correction Portfolio restructuring & margin expansion well on course

SQ 2002 Sales Summary Rs Crores SQ 2001 SQ 2002 Growth % Domestic FMCG 2066 2048 (0.9) - HPC 1486 1559 4.9 - Foods 579 489 (15.7) Exports 273 280 2.5 - FM CG 173 164 (5.2) - Non FMCG 101 116 15.6 Others 52 39 (25.2) CONTINUING BUSINESSES 2391 2366 (1.0) Disposals / Discontinued 160 1 (99.1) NET SALES 2551 2367 (7.2)

YTD 2002 Sales Summary Rs Crores YTD 2001 YTD 2002 Growth % Domestic FMCG 6342 6301 (0.6) - HPC 4613 4746 2.9 - Foods 1729 1556 (10.0) Exports 883 853 (3.4) - FMCG 539 485 (10.0) - Non FMCG 344 368 6.9 Others 123 116 (5.9) CONTINUING BUSINESSES 7348 7270 (1.1) Disposals / Discontinued 623 50 (91.9) NET SALES 7971 7320 (8.2)

SQ 2002 Results Rs.Crores SQ 2001 SQ 2002 Growth % PBIT 389 454 16.6 Fin Income (net) 89 81-8.9 PBT 478 535 11.9 Tax ( incl Deferred ) 101 115 14.2 PAT ( bei ) 378 420 11.2 Exceptional Item 22 (7) Net Profit 399 413 3.5

YTD 2002 Results Rs.Crores YTD 2001 YTD 2002 Growth % PBIT 1094 1300 18.8 Fin Income (net) 239 207 (13.5) PBT 1333 1506 13.0 Tax ( incl Deferred ) 292 332 13.6 PAT ( bei ) 1041 1174 12.8 Exceptional Item 164 115 (30.0) Net Profit 1205 1289 7.0

Segmental Revenue Rs.Crores SQ 2001 SQ 2002 % Change YTD 2001 YTD 2002 % Change Soaps & Detergents 1032 1062 3.0 3151 3253 3.2 Personal Products 459 508 10.7 1473 1524 3.5 Beverages 336 270 (19.6) 1046 914 (12.6) Foods 203 184 (9.1) 550 522 (5.2) Ice Cream 33 23 (29.6) 124 90 (27.6) Exports 420 280 (33.3) 1361 888 (34.8) Others 149 86 (42.2) 490 261 (46.6) Total Segment Revenue 2632 2415 (8.2) 8196 7451 (9.1) Less: Inter Segment Revenue (74) (28) (61.7) (207) (71) (65.4) Net Segment Revenue 2558 2386 (6.7) 7989 7380 (7.6)

Segmental Results Rs.Crores SQ 2001 SQ 2002 % Change YTD 2001 YTD 2002 % Change Soaps & Detergents 271 288 6.4 675 800 18.6 Personal Products 145 164 12.8 436 502 15.2 Beverages 52 54 5.3 156 173 10.9 Foods (10) (7) 24.2 (7) (22) (241.9) Ice Cream (9) (2) 81.7 (18) (4) 75.1 Exports 11 12 7.2 46 58 25.3 Others 1 2 97.6 36 (2) Total Segment Results 461 511 10.8 1325 1504 13.6 Less: Interest Expense (3) (2) (30.7) (6) (8) (34.1) Add: Unallocable net income 20 26 30.3 14 10 (30.6) Total Profit Before Tax 478 535 11.9 1333 1506 13.0

Focus on Profitability im proved segm entalm argins in SQ 02 % 40 Segmental Margins 35 30 25 20 15 10 5 26.3 27.1 31.6 32.2 15.3 20.0 2.6 4.2 18.8 22.5 0 Detergents Personal Prod Beverages Exports Overall SQ 2001 SQ 2002

Focus on Profitability continued trend on im proved segm entalm argins % 40 Segmental Margins 35 30 25 20 15 10 5 21.4 24.6 29.6 32.9 15.0 19.0 3.4 6.5 16.8 20.5 0 Detergents Personal Prod Beverages Exports Overall YTD SQ 2001 YTD SQ 2002

Focus on profitability continues Rs Crore SQ 2001 SQ 2002 % Growth Operating Profit (PBIT) 389 454 16.6 Operating Margin % 15.3 19.2 +390 bps % YTD 2001 YTD 2002 Return on Net Worth 49.1 45.3 ROCE 61.9 58.1

EBITDA Margin Progression Portfolio Rationalisation Focus on Foods Profitability Cost Management Initiatives % Sales 20 18 16 14 12 10 8 Rolling 12-month EBITDA Margins 2000 2001 2002 1996 1997 1998 1999 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

HINDUSTAN LEVER LIMITED JP Morgan Conference, Goa 2003 & Beyond.

brand vision Shaping Brands for Growth grow th opportunities g g g new categories new consum ers new consum ption opportunities innovation JP Morgan Investor Conference,Goa 30th Oct,2002

The HLL Way in Sales i Reorganised sales force by custom er type i Single m inded focus on secondary sales i B ack-to-b asics

A New Exports Horizon row ing a $ Bln sourcing business outofindia g g g g g Leveraging on cost arbitrage opportunities with the West & Unilever sourcing Focus on categories with company / country specific advantage Build sourcing partnerships on the basis of - World class quality - Technological / process expertise - Customer service - Cost competitiveness Export sourcing opportunities not at the cost of domestic business Sourcing business will improve Exports margin basket 13 87 Unilever 27 73 3P 100 HPC Foods Others Leveraging Unilever

A New Paradigm Supply Chain RS-net implementation - Connectivity with HLL RSs i Benefits q System cost reduction q Secondary Sales Tracking q Robust sales & production planning q Higher ROI for Redistribution Stockist q Field force focus on the HLL Way of Sales Project Leap - Personal wash pilot - Phased roll-out Shared services: - Technical capability established - Roll-out in progress...m ake today whatwe sold yesterday

Driving New Initiatives Water Rural Connectivity E-Tailing JP Morgan Investor Conference,Goa 30th Oct,2002

Team w orking drives Enterprise Culture i Goal Alignment i Emotional Bonding i Shared Values Truth Action Growth Courage Caring Values form the bedrock of our Culture to drive Growth

HINDUSTAN LEVER LIMITED JP Morgan Conference, Goa Performance Trends

Net Sales 120 CAGR 8.8% 100 80 Rs Bln 60 40 20 0 1997 1998 1999 2000 2001 Net Sales 78.2 94.8 101.5 106.0 109.7

Operating Profits / Margins Rs Bln 25 % Sales 20% 20 16% 15 12% 10 8% 5 4% 0 1997 1998 1999 2000 2001 EBITDA % on Sales 0% EBITDA=PBT ( bei ) + Depn + Interest

Net Margins %Sales 15 12 9 6 7.4 8.8 10.6 12.4 14.0 3 0 1997 1998 1999 2000 2001 Based on PAT (before exceptionalitem s )

Earnings Per Share 8 CAGR 27.6% R upees per Share 7 6 5 4 3 2 1 0 1997 1998 1999 2000 2001 EPS ( Re 1 ) 2.81 3.67 4.86 5.95 7.46

Dividend Per Share 6 CAGR 31 % R upees per Share 5 4 3 2 1 0 1997 1998 1999 2000 2001 DPS ( Re 1 ) 1.7 2.2 2.9 3.5 5.0

Asset Turnover Tim es 70 60 50 40 30 20 10 0 63.9 Working Capital 41.9 54.2 Negative Working Capital Fixed A ssets 9.8 9.0 9.3 8.8 8.3 1997 1998 1999 2000 2001

Returns % 70 60 61 59 65 62 62 ROCE 50 40 46 49 51 53 54 RONW 30 1997 1998 1999 2000 2001 RONW based on PAT (before exceptionalitem s )

Economic Value Added Rs. Bln 12 CAGR 31.2 % 10.8 10 8 6.9 8.6 6 5.5 4 3.7 2 0 1997 1998 1999 2000 2001 EVA / Cap Empl % 28.4 33.2 33.5 35.9 38.4 * EVA = Net Operating Profit after Taxes - Cost of capital Employed

HINDUSTAN LEVER LIMITED JP Morgan Conference, Goa Thank You