int Republic of Armenia Redacted Report Second Health System Modernization Project WORLD BANK GROUP WOTld Bank IFC MIGA Official Use Only Integrity

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int Integrity WORLD BANK GROUP WOTld Bank IFC MIGA Republic of Armenia Second Health System Modernization Project Redacted Report September 2015

Statement of Use and Limitations This Report was prepared by the World Bank Group (the WBG) Integrity Vice Presidency (INT). It provides the findings of an INT administrative inquiry (the Investigation) into allegations of corrupt, fraudulent, collusive, and/or coercive practices, as defined by the WBG for purposes of its own policies, rules and procedures (the WBG's Framework regarding Anti-corruption), in relation to the WBG-supported activities. The purpose of the Investigation was to allow the WBG to determine if the WBG's Framework regarding Anti-corruption has been violated. This Report is being shared to ensure that its recipients are aware of the results of the INT Investigation. However, in view of the specific and limited purpose of the Investigation underlying this Report, this Report should not be used as the sole basis for initiating any administrative, criminal, or civil proceedings. Moreover, this Report should not be cited or otherwise referred to in the course of any investigation, in any investigation reports, or in any administrative, civil, or criminal proceedings. This Report is provided without prejudice to the privileges and immunities conferred on the institutions comprising the WBG and their officers and employees by their respective constituent documents and any other applicable sources of law. The WBG reserves the right to invoke its privileges and immunities, including at any time during the course of an investigation or a subsequent judicial, administrative or other proceeding pursued in connection with this matter. The WBG's privileges and immunities cannot be waived without the prior express written authorization of the WBG. 1

Executive Summary This report provides the findings of an administrative inquiry by the World Bank Group Integrity Vice Presidency (INT) into allegations of misconduct in connection with the Second Health System Modernization Project (the Project) in the Republic of Armenia. The Project Implement Unit published a procurement notice for an equipment supply contract (the Contract) financed under the Project. Company A and Company B submitted bids for the Contract and, eventually, Company B was awarded the Contract. Evidence indicates that both Company A and Company B had submitted false authorization and quality assurance documents with their bids for the Contract. In response to INT' s inquiries, the purported issuers of the documents submitted by Company A and Company B informed INT that they had not issued those docuµients. Evidence also indicates that Company B supplied used equipment for the Contract, even though the bidding documents for the Contract required the supply of unused goods. The World Bank imposed a sanction of debarment with conditional release on Company A and Company B. The periods of ineligibility extend to any legal entity that is directly or indirectly controlled by Company A or Company B. 2

Background The Second Health System Modernization Project (the Project) in the Republic of Armenia is designed to improve the organization of the health care system in order to provide more accessible, quality and sustainable health care services to the population, in particular to the most vulnerable groups, and to better manage public health threats. The Project is financed by an International Development Association (IDA) credit in the amount of US$ 22 million, and an International Bank for Reconstruction and Development (IBRD) loan in the amount of US$ 19 million. 1 The Republic of Armenia established a Health Project Implementation Unit (HPIU) under the Ministry of Health for the implementation of the Project. The HPIU published the bidding documents for an equipment supply contract (the Contract) financed under the Project. Company A and Company B submitted bids for the Contract and, eventually, Company B was awarded the Contract. Allegations The World Bank Group Integrity Vice Presidency (INT) was informed that Armenian government officials were concerned about a lack of competition in the tenders, possible collusion between the bidders, and the delivery of potentially old equipment in relation to World Bank-funded health projects in Armenia. Methodology INT's investigation consisted of, among other things, a review of Project documents, as well as documents and statements obtained from Company A, Company B, and the purported issuers of authorization documents submitted by Company A and Company B. Findings 1. Evidence indicates that Company A submitted false documents in its bid fqr the Contract. Company A's bid included a manufacturer' s authorization document, purportedly issued by Company C. Company A's bid also included a manufacturer's authorization document and a declaration of goods quality, purportedly issued by Company D. However, in response to INT's inquiry, Companies C and D confirmed that the documents that Company A submitted in its bid, and which purportedly were issued by those companies, were not authentic. Additionally, in its response to INT's Show Cause letter, Company A stated that the documents at issue were not authentic. 1 The IBRD and IDA are two of the five institutions comprising the World Bank Group. The IBRD and IDA constitute the World Bank. The IBRD, IDA, and the World Bank are used interchangeably throughout this Report. 3

2. Evidence indicates that Company B submitted false documents in its bid for the Contract. Company B's bid included a manufacturer's authorization document and a declaration of goods quality, purportedly issued by Company E. Both documents purportedly were signed by someone identified as Company E's Manager (the Purported Manager). However, in response to INT's inquiry, Company E informed INT that the documents submitted by Company B were not authentic. Company E also informed INT that the Purported Manager had never been an employee of Company E, but had only worked as a distributor for several years. INT then contacted the Purported Manager to verify the authenticity of his signature on the documents submitted by Company B. In response, the Purported Manager stated that s/he had not signed the documents, and confirmed that s/he had never been a manager at Company E. 3. Evidence indicates that Company B supplied used equipment for the Contract, even though it was required to supply unused goods. The bidding documents for the Contract required suppliers to warrant that all the goods were new, unused, and of the most recent model. Company B supplied equipment (the Equipment) under the Contract. Evidence indicates that the Equipment had been purchased and installed at Organization A, then sold by Organization A to Company A. Evidence further indicates that Company B bought this used Equipment from Company A and sold it to the HPIU. In response to INT's Show Cause letter, Company B claimed that it had not known the equipment was used. Follow Up Action by the World Bank The World Bank imposed a sanction of debarment with conditional release on Company A and Company B. The periods of ineligibility extend to any legal entity that is directly or indirectly controlled by Company A or Company B. 4