Service and Price Guide Ghana. Facts Figures Fairness. Here for good

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Service and Price Guide Ghana Facts Figures Fairness Here for good

A clear commitment to you In order to make the best decisions about your finances, you need to be informed always. That s why we are committed to being open and transparent about what we charge. This leaflet contains a clear and Itemised list of all our rates and charges. Here for good

Personal Banking Current Account Initial Opening Balance Amount in GHc Standard Current Account 100 Access 247 10 Account Maintenance Fee (Monthly) Standard Current Account Access 247 5 Flat Savings Account Initial Opening Balance Savings Plus * 500 My Dream Account (For kids below 18yrs) 500 Minimum Operating Balance Savings Plus 100 My Dream Account 200 Savings account maintenance fee *After 4 branch withdrawals,customer forfeits interest for the month DEBIT CARDS Card issuance/re-issuance fee Visa Electron Domestic 5 Visa Electron International 10 Maintenance fee per quarter Visa Electron Domestic 2.5 Visa Electron International 2.5 Non collection of cards after 3 months 5 Lost/damaged cards Same as new issuance Withdrawal fee per transaction from SCB ATMs 0.35 Other Bank ATMs (Domestic) 1 Other Bank ATMs (International) $2, 1.6, 1.1 Payments via POS terminals PERSONAL LOANS Arrangement Fees (spread over loan term) New Loans 2% Top Ups 1.5% Credit Life Insurance 1.66% (upfront on loan Amt) Early Settlement Fee 5% (on loan balance) 1

Premium Banking Current Account Initial Opening Balance Premium Current Account Diva Club Current Account Minimum Operating Balance Account Maintenance Fee (Monthly) Premium Current Account * Diva Club Current Account * No account maintenance fee for balances ab Diva Club Membership Fee Savings Account Initial Opening Balance Premium Savings Account Diva Club Savings Account Minimum Operating Balance Premium Savings Account Diva Club Savings Account Savings account maintenance fee Diva Club Membership Fee Minimum Relationship Balance Requireme Priority Banking (Total balance on all accounts held) Preferred Banking (Total balance on all accounts held) PREMIUM DEBIT CARDS Card issuance/re-issuance Diva Club Debit Card Visa Gold Visa Platinum Visa Infinite 50, $34, 27, 23 75, $50, 41, 35 100, $67, 54, 46 Maintenance fee per quarter Diva Club Debit Card Visa Gold Visa Platinum Visa Infinite 10, $7, 6, 5 15, $10, 9, 7 25, $17, 14, 12 Non collection of cards after 3 months Lost/damaged cards Withdrawal fee per transaction from SCB ATMs Other ATMs (Domestic) Other ATMs (International) Payments via POS terminals 3

DEBIT CARDS REMOTE BANKING SERVICES 4

General Banking Services Local Currency Cheques Amount in GHc Personal Cheque/Withdrawal book 50 leave Savings Account withdrawal book 6 50 leave Current Account cheque book 6 Clearing Special Clearing Local Clearing 25 flat Returned Cheque Insufficient funds 10% of value or Min 40 Other Technical Reasons 10 Counter Cheque 2 Stopped Cheque 5 Cheque/Voucher retrieval 15 Account Closure Statements Screen print statements Duplicate statements Visa statements 0.5 per sheet 1.5 per sheet 3 per sheet Standing Orders Internal External 3.5 Standing order default for insufficient funds 10 Note Instruction will be cancelled after third instance of default Money Transfer (In Country) Transfer across SCB network Transfer to another bank 0.25% of value, Min 5; Max 15 Bank Cheque/Cashiers' Order Purchase/Repurchase 0.25% of value, Min 5, Max 15 Salary Processing Straight2Bank (Internet) Automated Processing 1.5 Manual Processing 3 Remote Banking Services Online Banking (Internet) e-statements e-alerts Phone Banking SMS Banking 5 Mobile Banking Monthly subscription fee 1 Financial transaction fee 0.25 per transaction

Foreign Currency Initital Opening Balance Current Account Savings Account Minimum Operating Balance $ 500, 250, 300 $ 500, 250, 300 $ 100, 100, 100 Commission On Turnover - FEA & FCA USD Below 10,000 10,001 to 50,000 50,001 to 100,000 100,001 and above $ 5 $ 15 $ 30 $ 50 EUR Below 8,000 8,001 to 40,000 40,001 to 80,000 80,001 and above 4 10 20 40 GBP Below 4,500 4,501 to 45,000 45,001 to 70,000 70,001 and above 3 8 15 30 Drafts (FEA & FCA) Outward Telegraphic Transfers Inward Telegraphic Transfers 0.75% of value Min 37.5, $25, 20, 15 Max 900, $600, 430, 320 1.5% of value Min 112.5, $75, 60, 40 Max 1500, $1,000, 800, 600 1% of value Min 30, $20, 17, 15 Max 750, $500, 400, 300 Foreign Deposits Cheque deposit into FEA account Cash deposit into FEA account 2.5% of value Foreign Cash Withdrawal FCA Accounts FEA Accounts 2.5% of value Foreign Currency Cheques Personal 50 Savings Withdrawal Book 50 Leave Cheque Book Special Clearing Returned Cheque for insufficient funds Counter Cheques $2.5, 2 or 1.5 $6, 5 or 4 $35, 30 or 20 6 $20, 18 or 15 $1, 1 or 1 flat

Clearing Special Clearing $30, 25 or 20 Returned Cheques $20, 18, 15 Statement Request VISA Statement $3, 3 or 2 per sheet Duplicate Statement $ 1.5, 1.5, 1 Foreign Draft/Cheque for collection Bank of Ghana Draft $50, 45 or 40 flat Foreign cheques 0.05% of value, Min $10 Amendment for outward transfer instruction $20, 20 or 15 flat Debit Cards Visa Electron International Card issuance/re-issuance fee $10, 10, 6 Maintenance fee per quarter $ 5, 5, 3 Withdrawal fee per transaction $2, 1.6, 1.1 7

SME Banking Local Currency Initial Opening Balance Amount in GHc Current Account 100 International Trade Account 100 Minimum Operating Balance 0 for above accounts Savings Account (Initial Opening Bal.) 1,000 Minimum operating balance 1,000 Monthly Account Maintenance Fee Debit turnover below 50,000 30 flat Debit turnover equal and above 50,000 1.75 per mille, Max 250 Local Currency Cheques 100 leaves cheque book 10 Clearing Special Clearing 0.25 % of value, Min 25 Max 35 Local Clearing Returned Cheque Insufficient funds 10% of value or Min 40 Other Technical Reasons 10 Counter Cheques 2 Cheque Purchase(CP) 0.5% of value, Min 10 Stopped Cheque 10 Cheque/Voucher retrieval 20 Account Closure Standing Orders Internal External 3.5 Standing order default for insufficient funds 10 Note Instruction will be cancelled after third instance of default Remote Channels Services Straight2Bank Set-up Maintenance Fee 1 Account 10 per month 2 Accounts 16 per month 3 Accounts 20 per month 4 Accounts 23 per month 5 Accounts 25 per month Transactional Fee Book Transfer Automated Clearing House (ACH) 1.5 Local Bank Cheque (LBC) 2.0 Corporate Cheques (Bank's Forms) 3.0 Corporate Cheques (Customer's Forms) 0.5 Statements Screen printed statements 0.5 per sheet Duplicate statements 1.5 per sheet Visa statements 3 per sheet Auditors Report 25 Equity confirmation processing fee 309

International Trade Account Charges Outward TT Local International (SCB to SCB) International (All others) $10 Flat 0.5% Flat, Min $50 Inward TT Local International (SCB to SCB) International (All others) 0.5% Flat, Min $50 Letters of Credit Import LCs Establishment Subsequent Months Telex Charges Import LC Amendment Clausal Extension Telex Charges 1.0% per quarter (Min $200; Max $2,000 0.5% per month (Min $100; Max $1,000) $50 Flat $30 Flat $50 Flat $50 Flat Import LC Cancellation $50 Flat Export LCs Advising Commission $30 Flat Export LC Amendment Amendment Notification Confirmation $20 Flat 0.6%, Min $200 Bills for Collection Import Bills Handling Fee Payment Commission Telex Charges Chaser Charges $100 Flat 0.75% (Min $50; Max $1,500) $50 Flat $20 Flat Export Bills Negotiation Commission Courier Charges Chaser Charges $200 Flat As per DHL Tariff 20 Bank Guarantees/Performancee Bonds Establishment & First Quarter One-off of 0.5% + $50 per quarter (Min $100; Max $1,000) Subsequent Quarters Amendment 0.5% (Min $100; Max $1,000) 0.5% (Min $50; Max $500) 10

SME Banking Foreign Currency Initial Opening Balance Current Account Savings Account Minimum Operating Balance $ 100, 100, 100 $ 100, 100, 100 $ 1,000; 1,000; 1,000 Monthly Account Maintenance Fee (FEA & FCA) Debit turnover below $50,000; 50,000; 50,000 Debit turnover above $50,000; 50,000; 50,000 Drafts (FEA & FCA) Outward transfers/swift/telex Inward Transfers 10 Flat 1.75 per mille, Max 250 0.75% of value Min 37.5, $25, 20, 15 Max 900, $600, 430, 320 1.5% of value Min 112.5, $75, 60, 40 Max 1500, $1,000, 800, 600 1% of value Min 30, $20, 17, 15 Max 750, $500, 400, 300 Foreign Deposits Cheque deposit into FEA account Cash deposit into FEA account 2.5% of value Foreign Cash Withdrawal FCA Accounts FEA Accounts 2.5% of value Counter Cheques $1, 1 or 1 Flat Foreign Draft for collection Correspondent Bank Charges Amendment for outward transfers instruction Subsequent Quarters Amendment $45, 45 or 40 Flat $20, 20 or 15 Flat 0.5% (Min $100; Max $1,000) 0.5% (Min $50; Max $500) Statement Request VISA Statement Duplicate Statement $4, 3 or 2 per sheet $1, 1 or 1 per sheet 11

Corporate Banking Local Currency Amount in GHc Initial Opening Balance Current Account 500 Savings Account 2,000 Minimum Operating Balance Current Account 0 Savings Account 2,000 Monthly Commission On Turnover Development Organisations 1.50 per mille, Min 20 Other Corporates 1.75 per mille, Min 20 Cheques Special Clearing 0.25% of value, Min 25 Local Clearing Cheque book 100 leaves cheque book 10 Non collection of cheque book after 6months 10 Accounts closure Remote Channels Straight2Bank Set-up Fee 50 Maintenance Fee 1 Account 10 per month 2 Accounts 16 per month 3 Accounts 20 per month 4 Accounts 23 per month 5 or more Accounts 25 per month Transactional Fee Book Transfer Automated Clearing House(ACH) 1.5 Local Bank Cheques (LBC) 2.0 Corporate Cheques (Bank's Forms) 3.0 Corporate Cheques (Customer's Forms) 0.5 Info Manager 0.5 Remote Channels Virtual Account set up 10 Virtual Account monthly usage 5 13

Direct Debit Amount in GHc Direct Debit from SCB 1.5 Direct Debit from 3rd party 2 Direct Debit Reject 1 Returned Cheques Insufficient funds 10% of value, Min 40 Other Reasons 10 Counter Cheques 2 Cheque Purchase 0.5 % of value, Min 10 Cheque/Voucher retrieval 20 Stopped Cheques 10 Pick Up Services Cash/Cheque Pickup 20 per pick, weekday, 23 per pick weekend Collections Package Fees Packaged Collection (RCMS) 10 RCMS-Maintenance 5 RCMS-Automatic Recon 5 RCMS-Manual Repair 2 Standing Orders Internal External 3.5 Standing Order Default for insufficient 10 funds Other Services Certificate of balance of Ref 15 Auditors Report 25 Screen Printed Statements 0.5 per sheet Equity Confirmation processing fee 30 Duplicate Statement (Hard copy) 1.5 per sheet Duplicate Statements (soft S copy) 0.5 per sheet Visa Statement 5 per sheet 14

Foreign Currency Initital Opening Balance Current Account Minimum Operating Balance $ 500, 250, 300 $ 100, 100, 100 Commission on turnover- FEA & FCA Development Organisations Other Corporates 1.50 per mille, Min $15, 10, 8 1.75 per mille, Min $15, 10, 8 Drafts (FEA & FCA) 0.75% of value Min 37.5, $25, 20, 15 Outward transfers/swift/telex 1.5% of value Min 112.5, $75, 60, 40 Inward Transfers 1.5% of value Min 30, $20, 17, 15 Foreign Deposit Cheque deposit into FEA account Cash deposit into FEA account 2.5% of value Foreign Cash Withdrawal FCA Accounts FEA Accounts 2.5% of value Foreign Currency Cheques Corporate 100 Leaves Cheque Book Returned Cheques $12, 10 or 7 $20, 18 or 15 SWIFT MT 900/940/950 75 or 50 $100 per Month Statement Request Visa Statement Duplicate Statement $3, 3 or 2 per sheet $ 1.5, 1.5, 1 per sheet Foreign Draft/Cheque for collection Bank of Ghana Draft Foreign cheque $50, 45 or 40 flat 0.5% of value, Min $10 Amendment for outward transfer instruction $20, 20 or 15 flat 15

Corporate Banking Trade Import L/C Opening Commission Amendments Extension/Increase in Value Amendments (Others) Drawing under L/C Discrepancy fee 1.50 per quarter (sight), 2.50% (Usance) + SWIFT 15 (to be taken upfront) As above on the enhanced amount +SWIFT 15 20 + SWIFT 15 0.5% flat of bill amount $ 80 flat (Equivalent) Export L/C Advising Comm - A/C Holders - Non A/C Holders Confirmation Comm-A/C Holders Negotiating Commission Under L/C Discounting Commission Amendments - A/C Holders - Non A/C Holders Transfer of LCs 10 Min 30 1% per quarter 1.5% flat (Min 200) + Courier cost per parcel 3 Month libor + 10 basis points 10 Min 30 0.5% of the LC value + SWIFT 15 Import Bills for Collection Acceptance Settlement 0.5 % flat of bill amount 0.75% flat of bill amount + SWIFT $ 5 + $60/ 55/ 40 Avalisation Open Account Payment 1% per quarter upfront 1.25% flat of bill amount + SWIFT USD 5 + $60 / 55/ 40 Export Bills For Collection Settlement Commission Under Credit 1% flat of bill amount + Courier cost 1% flat of bill amount + Courier cost Guarantees /Bonds Issuance comm Amendments Extension/Increase in Value Amendments(others) Shipping Guarantee 1% per quarter or Min USD 200 (which is higher) to be taken upfront As above on the enhanced amount + SWIFT 15 10 + SWIFT 15 0.5% per quarter or Min. USD 100 (whichever is higher) to be taken upfront 16

Tel: 0302-740100 E-mail: call-centre.gh@sc.com feedback.ghana@sc.com website: www.standardchartered.com/gh