Humana Medicare Employer Plan

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GHHHWTDEN_18_NMRHCA Humana Medicare Employer Plan Plans that go the extra mile

MILE Humana Medicare Advantage At Humana, we help you understand the many aspects of Medicare and try to make your options easy to select, enroll in and use. About Humana: Dedicated to communities around the country for more than 50 years Over 8.3 million Medicare members just like you, across all 50 states 1 Providing Medicare plans to beneficiaries since 1987 Easily find a provider with our nationwide network of providers I have been on the Humana MA PPO since 2010, and it is the best insurance I ve had. Their customer service is second to none. Edwin C. Louisville, KY Humana MA PPO plan 1 Humana Inc. 2016 Annual Report, February 2017

Medicare and Medicare Advantage MILE 1 Medicare Medicare Advantage* Members with Original Medicare often choose to get a Medicare Supplement plan and a stand-alone prescription drug plan to get additional coverage Possibility to have up to 3 different cards No need for supplemental coverage One card and one place to call with questions *Part D is not included on all MA plans.

What is a PPO? Humana s Preferred Provider Organization (PPO) MILE 2 A Preferred Provider Organization (PPO) allows members to go to any provider that accepts Medicare that also agrees to Humana s terms and conditions in other words, they agree to bill Humana PPO Plan I See any provider that accepts Medicare and agrees to bill Humana. PPO Plan II- you may pay more for care from out-of-network providers No Copayment for certain Preventive Care Out-Of-Pocket Maximum Worldwide Emergency Coverage

Understand Your Plan: Your PPO plan options PPO Plan I In-network PPO Plan II Out-of-Network Annual Deductible $0 $0 $0 Hospital Care Outpatient Hospital Visits $0 - $200 $0-$100 30% Inpatient Hospital $150 (days 1-5) $150 per admit 30% Physician and Facility Services Primary Care Physician $10 $5 30% Specialist $30 $30 30% Outpatient Ambulatory Surgical Center $200 $100 30% Durable Medical Equipment 20% 0% - 20% 20% - 30% Emergency Services Emergency Room Care $50 $65 $65 Urgent Care $10 - $30 $5 - $30 $10 or 30% Other Benefits: Hearing Services Vision Services Chiropractic Acupuncture Podiatry

Your Part D Benefits Humana s Part D coverage is spread between four groupings based on the drug type also called tiers. It covers every drug that is covered through Medicare. MILE 2 Initial Coverage: Tiers Tier 1 (Generic/Prefer red Generic) Tier 2 (Preferred Brand) Tier 3 (Non-Preferred Drug) Tier 4 (Specialty) Standard Retail Cost-Sharing (30 day supply) Standard Mail Order Cost- Sharing (90 day supply) $4 $0 $40 $80 $90 $180 33% N/A Generic to Specialty Drug Coverage Open Formulary Out-Of-Pocket Protection Receive a 90-day supply of Tier 1 prescriptions at no cost to you when you use mail order

Your Rx Drug Phases Humana s Part D coverage is designed to help you manage your outof-pocket costs. MILE 2 Stage 1: Deductible Stage 2: Initial Coverage Stage 3: Coverage gap Stage 4: Catastrophic Coverage You pay the full cost of your drugs until you meet the deductible. There is no Part D Deductible on either PPO Plan Your plan gives you coverage for your drugs, up to the coverage gap. This only applies to Plan II. It Begins after the total yearly drug cost (including what your plan has paid and what you have paid) reaches $3,750. Once yearly True Out- Of-Pocket (TrOOP) costs reach $5,000 you will pay: $3.35 copay - generic $8.35 copay - all other or 5% coinsurance

Extra Benefits and Resources MILE 4 Humana At HomeSM Health Coaching HumanaFirst Humana Points of Care MyDirectives Humana WellDine meal program MDLIVE

Extra Benefits and Resources MILE 4 A total health and physical activity program at no extra cost. silversneakers.com A wellness program just for Humana members at no extra cost. Go365.com

Use Your Plan: What s Next There are a few things you need to do after moving to your Humana plan. * Remember to switch to Humana simply fill out the application provided to you by NMRHCA and return it to the plan office. Humana does not require that you complete a separate application. What do I do with my Medicare card? * Provide your Humana card to your provider from now on, but keep your Medicare card in a safe place Keep, but don t use Use this card now Is Financial Assistance Available? * What do I need to do after I enroll? Read through the materials Humana sends you and expect to receive a call from Humana within 90 days to discuss your health goals * Low Income Subsidy assists with prescription drug costs, including premium, copays and coinsurance. Varies based on income and assets. Medicare Savings Program helps pay Medicare Part a and/or B premium. Call 1-800-MEDICARE to see if you qualify.

Thank You Humana is a Medicare Advantage HMO, PPO organization and a stand-alone prescription drug plan with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. You must continue to pay your Medicare Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and member costshare may change each year. The pharmacy network and provider network may change at any time. You will receive notice when necessary. Other pharmacies are available in our network. You should get your new prescription by mail in 7-10 days after Humana Pharmacy has all the necessary information. It may take longer if Humana Pharmacy calls you or your healthcare provider with questions about the order. If you do not receive your order in 7-10 days, please call 1-855-297-7117 (TTY: 711), Monday Friday, 8 a.m. 11 p.m., and Saturday, 8 a.m. 6:30 p.m., Eastern time. Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. MDLive: This telemedicine service may not be available with all Humana health plans. Limitations on healthcare and prescription services delivered via telemedicine and communications options vary by state. Telemedicine is not a substitute for emergency care and not intended to replace your primary care provider or other providers in your network. This material is provided for informational use only and should not be construed as medical advice or used in place of consulting a licensed medical professional.

Discrimination is Against the Law Humana Inc. and its subsidiaries ( Humana ) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Humana does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Humana provides: Free auxiliary aids and services, such as qualified sign language interpreters, video remote interpretation, and written information in other formats to people with disabilities when such auxiliary aids and services are necessary to ensure an equal opportunity to participate. Free language services to people whose primary language is not English when those services are necessary to provide meaningful access, such as translated documents or oral interpretation. If you need these services, call 1-877-320-1235 or if you use a TTY, call 711. If you believe that Humana has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Discrimination Grievances P.O. Box 14618 Lexington, KY 40512-4618 If you need help filing a grievance, call 1-877-320-1235 or if you use a TTY, call 711. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800 368 1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html