Financial Institutions Payment Services Terms & conditions

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Financial Institutions Payment Services Terms & conditions ING Bank N.V., the Netherlands July 2018

General conditions These terms and conditions are applicable as of 1 July 2012 and supersede all previous ones. They may be amended without prior notice. They apply to operations processed by ING Bank N.V., the Netherlands (further referred to as ING ). ING account arrangements and services for Financial Institutions shall be governed by the ING Financial Institutions Legal Conditions 1 unless any deviation there from has been agreed upon. Operations between ING and its correspondents are subject to our General Regulations 2. The rates apply to transactions that can be completed in a normal way only. For special services, an additional amount will be charged in proportion to their nature and extent. Postage, cable and telephone charges, porterage and other out-of-pocket expenses will be debited to ING Bank s principal. In addition, additional charges requested by our correspondents will be claimed. Fees will be charged to the sending bank, unless otherwise stated or otherwise agreed. ING reserves the right to change the fees at any time in accordance with legal requirements and, at the occasion of new pricing, will ensure publication of new Terms & Conditions. Any claim for payment of interest or damages owing to an error, will only be considered if received within a period of 90 days after the date of the entry concerned. 1 Available via www.ingwb.com/products-services/financial-institutions-payment-services FI Payment Services, Terms & conditions ING Bank N.V. July 2018 2

Contents 1. Account & reporting services 4 2. Payments 4 3. Clearing systems services 6 4. Cheques 6 5. Additional services 6 6. Contact address 7 FI Payment Services, Terms & conditions ING Bank N.V. July 2018 3

1. Account & reporting services ING offers you the possibility to open an account in EUR as well as accounts in foreign currencies. Account conditions Account maintenance fee Interests conditions EUR 100/month SWIFT reporting MT 950 EUR 0.00 MT 940 EUR 25.00 (per month) MT 910 EUR 0.50 (per item) Other reporting Straight Through Processing Report ( Quality Report ) EUR 0.00 Detailed interest statements EUR 25.00 (per month) 2. Payments Based on volumes and destination countries, ING will be pleased to make a personalised offer. Hereafter, please find our standard conditions. The fees mentioned will be charged to your bank. Commercial payments in EUR MT103 (regulated or non regulated) - Book transfer (in favour of ING Bank NL customer) - 3rd party payment (within or outside EEA) - Any processing via RTGS 3 - Payments for destinations not listed for the EUR service 4 EUR 0.50 EUR 3.00 Additional OUR Payment Commission For payments with option OUR 0.1 % Min EUR 7.00 Max EUR 50.00 3 RTGS will be used for payments in EUR if: Payment contains //RT indication, or Payments exceeds EUR 205,000,000, or If it is the only available settlement method on value day (e.g. after EBA closing time) 4 List of countries available on request FI Payment Services, Terms & conditions ING Bank N.V. July 2018 4

Commercial payments in other currencies than EUR 5 Book transfer (all currencies 6 ) (in favour of ING Bank NL customer) EUR 1.00 For further credits to other banks (within or outside EEA) Additional OUR Payment Commission For payments with option OUR, potentially in counter value 0.1 % Min EUR 7.00 Max EUR 50.00 Financial payments in EUR and other currencies MT2XX Series - Book transfer (all currencies 6 ) (in favour of ING Bank Netherlands customer) - For further credit to other banks (within or outside EEA) - Settled by us via RTGS 3 (only EUR) EUR 0.50 Credit entries into your account(s) Receipts EUR 1.25 Additional payment fees Rejected payment (return immediately upon receipt) EUR 35.00 Return of payment (return after processing) EUR 35.00 Non-STP fee 7 EUR 10.00 Non-IBAN fee for correct BBAN delivery 8 EUR 2.00 Additional intervention charge when payment settled via ING s nostro account in favour of non-ing customers 9 EUR 17.50 5 Settled via your loro account in euro or in other currencies with ING 6 List of currencies currently processed from ING available on request 7 List of currencies currently processed by ING available on request 8 Payments not complying with ING's STP requirements will be subject to this additional fee. ING provides a Quality Report for your NSTP payment orders 9 Payments in EUR delivered with correct BBAN when IBAN is required, for which this fee is applied, are reported in ING s Quality Report. FI Payment Services, Terms & conditions ING Bank N.V. July 2018 5

3. Clearing systems services Clearing systems services Representation in Belgian ACH Representation in Dutch ACH EBA STEP1 Settlement Bank Service BA STEP2 Receiving Agent Service Target 2 Representation Further information available upon request. Your relationship manager will be pleased to answer any question you may have on this matter. 4. Cheques Any information related to cheques services are available upon your request. Your relationship manager will be pleased to answer any questions you may have. 5. Additional services These fees are additional to the fees mentioned in the other sections Inquiries (cancellations, amendments, investigations, requests for photocopies, etc): < 3 months > 3 months and < 1 year > 1 year EUR 35.00 EUR 50.00 EUR 150.00 Audit statement EUR 125.00 Back valuation (value adjustment) EUR 35.00 + interest charges + charges of the third bank Our bank applies the European Interbank Compensation Guidelines published by the EBF 10 i.e.: Charges for late same-day value payment Charges for late same-day value payment when a third bank is concerned EUR 100.00 + interest charges Charges of this bank + EUR 35 intervention fee of ING 10 European Banking Federation FI Payment Services, Terms & conditions ING Bank N.V. July 2018 6

6. Contact address ING Bank N.V. Head office ING Bank N.V. De Amsterdamse Poort Bijlmerplein 888 1102 MG Amsterdam Netherlands General postal address ING Bank N.V. Financial Institutions Payment Sales Team Location code: AMP I 01.001 P.O. Box 1800 1000 BV Amsterdam Netherlands Tel.: +31 20 57 68878 Fax: +31 20 56 35222 SWIFT address: INGB NL 2A Internet: www.ingwb.com FIN007 0718 ING Bank N.V. FI Payment Services, Terms & conditions ING Bank N.V. July 2018 7