WATER AND WASTEWATER SERVICES IN THE DANUBE REGION SUMMER SCHOOL TSLR TORINO, SEPTEMBER, 2015

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WATER AND WASTEWATER SERVICES IN THE DANUBE REGION SUMMER SCHOOL TSLR TORINO, SEPTEMBER, 2015

STRUCTURE A Framework for Sustainable Services The State of the Sector in the Danube region Context Access Service Providers Financing Policies and Institutions Conclusions and way forward

THE STATE OF THE SECTOR REVIEW Is the region providing sustainable (i.e. universal, good quality, efficient and properly funded) services to all? Drawing on public data from many of your institutions thank you! 30 authors and contributors Dozens of commenters and quality reviewers Regional report, and 16 country notes, available at: SoS.danubis.org

Context

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Fiscal balance / deficit [% of GNI] 6 4 2 0-2 -4-6 -8 ECONOMIC PRESSURE For the Governments For the people 50.000 45.000 40.000 35.000 30.000 25.000 20.000 15.000 10.000 5.000 0-10 2006 2007 2008 2009 2010 2011 2012 Albania Austria Bosnia and Herzegovina Bulgaria Croatia Czech Republic Hungary Kosovo Macedonia, FYR Moldova Montenegro Romania Slovak Republic Serbia Slovenia Ukraine Source: World Bank 2013, 2015 Albania Bosnia and Herzegovina Croatia Estonia Kosovo Lithuania Moldova Poland Serbia Austria Bulgaria Czech Republic Hungary Latvia Macedonia, FYR Montenegro Romania Slovak Republic

2.3 M EXTREME POOR Rural areas, minorities over-represented

Danube Region Population (1000) DEMOGRAPHIC PRESSURE Rural depopulating, urban stagnating 160.000 140.000 120.000 100.000 80.000 60.000 40.000 20.000 Rural Urban 1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 Source: own elaboration from UN ESA data

WATER USE AND CLIMATE PRESSURE Water withdrawal driven by industry in most countries, groundwater as main drinking water source in most countries

WATER USE AND CLIMATE PRESSURE Water rich but

EU ACCESSION European integration drives the water agenda in the most of the region Eight members states Four candidates Two potential candidates

Access

ACCESS TO IMPROVED WSS Overall high in international comparison 100 90 80 70 60 50 40 30 20 10 0 Water Sanitation Source: Joint Monitoring Program

Percent of access to piped water SERVICE QUALITY / VULNERABILITY Rural population with lower access to piped water and flush toilets

SERVICE QUALITY / VULNERABILITY Minorities with lower access to piped water and flush toilets

WASTEWATER TREATMENT Higher in EU countries

WASTEWATER TREATMENT but increasing in particular in EU countries

Service Providers

SERVICE PROVISION 10,000 providers supply 74% population (from which 700 provide 45%)

OVERALL PERFORMANCE Significant variation within and between countries of the region Based on a sample of 400 utilities in 14 countries

ASSESSING PERFORMANCE Water Utility Performance Index Best practice and lower bound definition for WUPI in the Danube region Indicators Danube region Best Practices Danube region Lower Bound Water coverage 100% - % Sewerage coverage 100% - % WW treatment coverage 100% - % Metering level 100% - % Unit Continuity of service 24 hours - hrs/days Non-revenue water 3 80 m 3 /km/day 5 #/'000 W&WW pop 1 Staffing level served Collection ratio 100% - % Operating cost coverage 180% 50% % Sewerage blockages 0.11 19.13 #/km

VALUE FOR MONEY Higher performance, higher revenue need?

Financing

OVERALL FINANCING Rather lower than OECD recommendations (0.5-1.0% of GDP) especially in non EU countries

2.6 B INVESTMENT FINANCING EU funding predominant investment source, but 2.6B Euros gap annually

FINANCING OF SERVICES In 2009, OECD proposed an overall framework to describe the financing sources of water & sanitation services Purpose of this framework: increase transparency, facilitate reporting activities, provide useful diagnosis & decision-making tool, raise awareness 3T framework: tariffs, taxes and transfers

FINANCING OF SERVICES Tariffs Taxes Transfers Tariffs: user fees or contributions (access to a service - connection charges - and service delivery flat/volumetric charge) Taxes: funds raised by national, regional and/or local taxes used to fund WSS sector Transfers: grants from foreign sources, official development assistance and private philanthropic contributions Loans, bonds and private investors are not considered as transfers as they need to be repaid by a combination of the 3Ts.

FUNDING OF SERVICES In Danube region, sector financing structure varies but: Taxes & transfers generally fund investments Opex generally covered by tariffs Taxes represent 10 to 20% of overall funding 0.1% GDP = not a significant national fiscal burden 2 countries (Moldova & Austria) rely on tariffs to finance around 90% of the sector; in other countries, taxes & transfers represent 25 to 75% of sector funding Share of transfers higher for new EU members & share financed by tariffs lower

EXPENDITURE OF SERVICES Average total expenditure = 0.4% of GDP with 50% for O&M 50% for investments But variation w/investments ranging from 1/3 to 2/3 Logically, countries w/high O&M have low investments = potential concerns for long-term sustainability of services Actual investments = 3.5 billion /yr but 5.5 billion needed (40% water, 60% wastewater) Most countries have higher investment needs than current level EU members & candidate countries show higher investment needs than non EU members

COST RECOVERY Recent investments induced opex increase Utilities have increased their tariffs Despite decreasing consumption, revenues from tariffs grew by more than 10% (real terms) in EU member States and about 5% in other countries for last 20 yrs Costs & tariffs both went up = cost recovery ratio not changing Utilities should have an operating cost coverage > 1 to fully cover O&M and maintain service quality in long run

EU FUNDS In Danube region, 8 EU member States (/16): EU cohesion funds 58% of external financing in WW investments EU IPA = 10% EU funds represent 10% Czech Rep., 30% Romania or 60% Bulgaria of investment funding share Absorption issues for some countries EU member & candidate countries show higher investment needs than non EU members drive to invest but challenge for maintenance as revenues from tariffs are lower in EU new member States drive to be more efficient

OVERALL FINANCING Tariffs only 2/3 of the story

AFFORDABILITY Social space for tariff increases?

Average population Bottom 40% of population AFFORDABILITY

Policies and institutions

THE POLICY SETUP National Governments formally in charge: In EU countries, largely working In candidate countries: uncertainty on leading ministry for water services Role of local governments vs. national governments often in flux Limited push for transparency and accountability (right to information)

REGULATION TRENDS Seen as the way out of local politics, but can it deliver policy outcomes?

REGIONALIZATION TRENDS Driven by economies of scale, x-subsidies Completed On-going In discussion Not planned

ACCESS Still millions lacking modern services at home

SERVICE PROVIDERS Significant gap to international best practices

FINANCING Space and need to increase financing, tariffs

INSTITUTIONS AND POLICIES Overlaps and gaps in functions At national level Between local and national governments At local level, in rural areas Regional trends tendency (regulation, regionalization) Limited culture of transparency and accountability

DIFFERENT STARTING POINTS Double challenge for recent members and candidate countries

ECONOMIC DEVELOPMENT Economic development matters, but some countries leap ahead

CONCLUSIONS Countries of the Danube region Are on a shared European trajectory, but at different levels and following different paths; See overall improvements, but significant gaps in particular in recent and candidate EU countries; Face a double challenge of meeting EU acquis and providing sustainable services to all

www.worldbank.org/water www.danube-water-program.org www.danubis.org