ANZ Corporate & Commercial Banking UBS n Financial Services Conference AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED 21 June 2012 Mark Whelan Managing Director Corporate & Commercial Banking
Corporate & Commercial a domestic and regional focus Geographic Segments Global Segments Retail Banking Corporate & Commercial Banking New Zealand Retail New Zealand Commercial & Agri New Zealand Global Wealth & Private Banking Global Institutional International Retail Banking Asia Pacific Commercial Banking Asia Pacific 1
Our priorities are market leadership in and leveraging our regional network Become a leading commercial bank in Capitalise on our regional presence and capability Grow customer base and share of wallet, by Delivering easy and empowering banking through simplification While, maintaining disciplined risk management practices 23% of ANZ Business Banking clients transact through Foreign Exchange accounts, up 15% 1 Additionally 74% of n businesses indicate an interest in starting or expanding their business into Asia 2 ANZ has ~3,000 frontline Commercial staff in 22 markets Mainland China Taiwan Hong Kong Singapore Greater Mekong (Vietnam, Cambodia, Laos) Indonesia The Pacific (12 markets) New Zealand 1.Mar 2012 vs Sep 2011 2.Asialink and n Industry Group Survey Engaging Asia: Getting it right for n business March 2011 2
Turnover Aligned approach across segments while catering for differing geographic requirements State Based Leadership Model $500m+ Corporate Banking Business Banking Regional Business Banking NSW / ACT VIC / TAS SA QLD / NT WA <$1m Small Business Banking Specialist Business Esanda Super Regional business development 3
Pursuing initiatives focussed on our customers and strengthening our franchise Strengthening the n Commercial business Constant and consistent acquisition focus coupled with a streamlined customer on boarding program (OneSwitch) Facilitating customer needs analysis via tablet technology (ipads and Apps) Investing in bankers, sales, credit and risk management skills Engaging with new customers and their networks through social media platforms (Twitter, LinkedIn and the Small Business Hub) Leveraging our existing industry expertise in Natural Resources, Infrastructure, Agriculture and linking this to downstream business Capitalising on our regional presence and capability Client and staff education Renminbi (RMB) roadshows across Entering Asian Markets through Singapore seminars Super Regional development program for ANZ staff Cross border credit standardisation Global client referral program Strong relationships with key industry and government bodies Cash Management platform build out ANZ Transactive cross border cash management capability Extending Markets and Trade product capability to our medium and small business clients 4
How super regional works for our n clients Customer Example Key Requirements ANZ s Solution Lighting company Supplying to customers in Asia Manufacturing company Imports materials from China Technology company Global provider of operational management solutions Reliant on a 3 rd party to remit payments to Sought greater control of receivables management Required an in-country banking relationship offering trade and FX facilities along with advice on dealing in RMB Centralised control of lending and cash management facilities across six markets ANZ Small Business Banking Opened business accounts in Hong Kong to receive payments resulting in improved transaction capability with it s customers ANZ Business Banking Cross-border banking team (AU/China) set up trade and FX facilities and delivered RMB currency hedging strategy ANZ Corporate Banking Established banking relationships for each subsidiary across six markets Provided access to ANZ Transactive, an online cash management platform that enabled centralised management of liquidity position 5
Good progress on key metrics Significant momentum in a challenging environment Acquired 22,600 net customers (up 5.5%) 1 Commercial Banking Operating Income ($m) Reported Commercial Operating Income Additional Income Reported in other ANZ Businesses (Insititutional and Retail ) 1,898 1,973 2,018 Up 3% v 2H11 Up 6% v 1H11 Increased share of wallet by 0.6% 2 Increased market share by 1% to 14.3% 2 1,262 1,311 1,318 1H11 2H11 1H12 Up 1% v 2H11 Up 4% v 1H11 Trade finance revenue generated by Commercial clients up 14% HOH, up 20% PCP 600 Cross-border referrals 43% increase Global Markets revenues generated by Commercial clients up 18% HOH, up 54% PCP 400 200 Improved Loan to Deposit ratio to 121% 0 1H11 2H11 1H12 1.Mar 12 vs Mar 11 2.DBM Business Financial Services Monitor. 12-month rolling average Base for Market Share: Mar 11 n=17,443 and Mar 12 n=17,128 6
Investing locally and globally to meet client needs A long history as a Commercial bank in and New Zealand Super Regional differentiation built on strong domestic franchises in and New Zealand with superior links into and within the Asia Pacific region Commercial as a regional business - we aim to service both ends of the transaction Investing to build a more efficient, regionally scalable operating model 7
ANZ Corporate & Commercial Banking UBS n Financial Services Conference AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED 21 June 2012 Appendix
Commercial Banking Credit Quality Commercial Provision Charge Commercial Lending Mix $m 250 200 Provision Charge (LHS) Provision Charge as % NLA's (RHS) 1.00% 0.83% 0.80% 28% 30% 33% 9% Business Banking Regional Commercial Banking Esanda Small Business Banking 150 100 50 192 0.45% 0.45% 107 110 0.60% 0.40% 0.20% Commercial 90+ day delinquencies 3.0% 2.5% 2.0% 1.5% 1.0% Business Banking Regional Commercial Banking Esanda Small Business Banking Total Commercial 0.5% - 1H11 2H11 1H12 0.00% 0.0% Mar-08 Mar-09 Mar-10 Mar-11 Mar-12 9
The material in this presentation is general background information about the Bank s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate This presentation may contain forward-looking statements including statements regarding our intent, belief or current expectations with respect to ANZ s business and operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions and risk management practices. When used in this presentation, the words estimate, project, intend, anticipate, believe, expect, should and similar expressions, as they relate to ANZ and its management, are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Such statements constitute forward-looking statements for the purposes of the United States Private Securities Litigation Reform Act of 1995. ANZ does not undertake any obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events. For further information visit www.shareholder.anz.com or contact Jill Craig Group General Manager Investor Relations ph: (613) 8654 7749 fax: (613) 8654 9977 e-mail: jill.craig@anz.com