The Fiscal Year Ended March, 2013 ACOM CO., LTD. May 2013 Code No. 8572
< Contents > Notes to DATA BOOK 1 Trend in Actual Results and Estimates (Consolidated) 1. Consolidated Subsidiaries 2 2. Income and Expenses 3 3. Operating Revenue by Segment 3 4. Receivables Outstanding by Segment 4 5. Number of Customer s by Segment 4 6. Other Indices 4 Trend in Actual Results and Estimates (Non-consolidated) 7. Income and Expenses 5 8. Operating Revenue by Segment 6 8-2. Composition Ratio of Operating Revenue by Segment 6 9. Operating Expenses 7 9-2. Ratio of Operating Expenses to Operating Revenue 7 10. Receivables Outstanding 8 11. Number of Customer s 8 12. Number of Applicants, New Loan Customers and Lending Ratio 9 13. Number of Loan Business Outlets 9 14. MUJINKUN 9 15. Cash Dispensers and ATMs 9 16. Employees 9 17. Average Loan Yield 10 18. s Receivable-operating Loans by Interest Rate [Unsecured Loans for Consumers] 10 18-2. Number of s by Interest Rate [Unsecured Loans for Consumers] 10 19. s Receivable-operating Loans by Classified Receivable Outstanding [Unsecured Loans for Consumers] 11 19-2. Number of s by Classified Receivable Outstanding [Unsecured Loans for Consumers] 11 20. Composition Ratio of Customer s by Annual Income [Unsecured Loans for Consumers] 12 21. Composition Ratio of Customer s by Age [Unsecured Loans for Consumers] 12 22. Composition Ratio of Customer s by Gender [Unsecured Loans for Consumers] 12 23. Bad Debts Expenses 13 23-2. Bad Debts Expenses of Unsecured Loans by Reasons 13 24. Non-performing Loans 14 24-2. Loans in Arrears for Less Than 3 Months [excluding balance held by headquarters' collection department] 14 25. Allowance for Doubtful s 14 26. Provision for Loss on Interest Repayment 14 27. Funds Procurement 15 28. Credit Card Business 16 29. Guarantee Business 16 30. Financial Ratios 17 31. Per Share Data 18 32. Shares Issued 18 Trend in Actual Results and Estimates (Overseas Consolidated Subsidiaries) 33. EASY BUY Public Company Limited 19 34. PT. Bank Nusantara Parahyangan, Tbk. 19 (Reference) Category criteria concerning situations of non-performing loans 20 Pages
Notes to DATA BOOK Notes: 1. Forward Looking Statements The figures contained in this DATA BOOK with respect to ACOM's plans and strategies and other statements that are not historical facts are forward-looking statements about the future performance of ACOM which are based on management's assumptions and belief in light of the information currently available to it and involve risks and uncertainties and actual results may differ from those in the forward-looking statements as results of various facts. Potential risks and uncertainties include, without limitation, general economic conditions in ACOM's market and changes in the size of the overall market for consumer loans, the rate of default by customers, the fluctuations in number of cases of claims from and the amount paid to customers who claim us to reimburse the portion of interest in excess of the interest ceiling as specified in the Interest-rate Restriction Law, the level of interest rates paid on the ACOM's debt and legal limits on interest rates charged by ACOM. : 2. All amounts less than one million have been truncated. Percentage figures have been as a result of rounding : 3. The amounts of adjusted per share data have been as a result of rounding. : 4. The total amounts shown in the tables may not necessarily aggregate up with the sums of the individual amounts. : 5. : 6. "-" is shown in results and "" when these amounts, including those less than one million, are zero. "0" is shown in results and "" when these amounts exceed zero, but are less than one million. "-" is shown in "%" when percentage changes exceed 1,000%. "-" is shown in "%," "," and the results when the figures were not disclosed in the past and/or are not currently disclosed. "-" is shown in "%," and "" when the figures were not disclosed in the past, thus, cannot be compared. Only "" is shown when the results in two terms changed from positive to negative, or from negative to positive. Only "" is shown when both results in two terms are negative. Only "" is shown when the results in last term exceeded zero, and the results in current term are zero. "(E)" indicates estimates. : 7. " p.p." indicates year on year percentage point. : 8. "C.R." indicates composition ratio. - 1 -
Trend in Actual Results and Estimates (Consolidated) 1. Consolidated Subsidiaries Name of company Equity owned by ACOM Summary of business [Domestic] Consolidated Subsidiaries: 4 Equity-method Affiliate: 1 AFRESH CREDIT CO., LTD. 100% Installment sales finance business IR Loan Servicing, Inc. 100% Servicing business (Loan servicing business) General Incorporated Association Mirai Capital Power Investments LLC 0% ( 100%) 0% ( 100%) Purchase, management, and disposal of monetary claims (Special Purpose Company) Purchase, management, and disposal of monetary claims (Special Purpose Company) [Equity-method Affiliate] MU Communications Co., Ltd. 23.15% Contract of contact center and temporary staffing business, etc. [Overseas] Consolidated Subsidiaries: 3 EASY BUY Public Company Limited 71.0% Unsecured loan business and hire purchase business (Installment sales finance business) in Kingdom of Thailand PT. Bank Nusantara Parahyangan, Tbk. 60.31% Banking business in Republic of Indonesia ACOM (U.S.A.) INC. 100% - Notes : 1. Figures in parentheses are indirect ownership by ACOM CO., LTD. : 2. ACOM (U.S.A.) INC. suspended its operation; therefore, its summary of business is omitted above. : 3. The installment sales finance business conducted by AFRESH CREDIT CO., LTD. has suspended acceptance of new contracts as the company is preparing for withdrawal from the business. : 4. ACOM CO., LTD. merged AC Ventures Co., Ltd. on April 1, 2012 as the effective date. : 5. AC Ventures Fourth, Fifth and Sixth Investment Partnerships were liquidated. : 6. MTBC Third Investment Partnership was liquidated. - 2 -
Trend in Actual Results and Estimates (Consolidated) 2. Income and Expenses (Consolidated) ( Millions of yen ) 2011/6 2011/9 2011/12 2012/9 Operating Revenue 245,831-11.8 54,104 108,042 160,243 210,456-14.4 49,484-8.5 97,860-9.4 145,619-9.1 193,028-8.3 192,700-0.2 Operating Expenses 430,617 57.9 35,809 75,926 111,911 179,570-58.3 32,581-9.0 69,497-8.5 98,609-11.9 172,067-4.2 147,000-14.6 Financial Expenses 22,534 1.5 5,856 12,082 18,249 24,145 7.1 5,885 0.5 11,494-4.9 16,871-7.5 22,293-7.7 22,100-0.9 Provision for Bad Debts 78,136-12.8 12,275 27,528 40,061 34,725-55.6 8,707-29.1 21,861-20.6 28,179-29.7 34,260-1.3 44,900 31.1 Bad Debts Expenses 77,450-30.9 17,279 33,891 47,464 59,302-23.4 11,918-31.0 22,758-32.8 31,455-33.7 40,602-31.5 - - Provision for Loss on Interest Repayment 243,456 317.1 - - - 48,807-80.0 - - - - - - 42,968-12.0 - - Other Operating Expenses 86,489-15.6 17,676 36,315 53,600 71,892-16.9 17,988 1.8 36,140-0.5 53,558-0.1 72,544 0.9 80,000 10.3 Operating Income -184,785-18,294 32,116 48,331 30,885-16,903-7.6 28,363-11.7 47,010-2.7 20,961-32.1 45,700 118.0 Non-operating Income 1,369-31.0 423 663 1,172 1,418 3.5 301-28.7 491-26.0 818-30.2 988-30.3 800-19.0 Non-operating Expenses 90-30.3 13 50 64 84-7.0 32 138.2 66 31.4 53-16.3 114 35.6 100-12.3 Ordinary Income -183,506-18,704 32,729 49,439 32,219-17,172-8.2 28,788-12.0 47,775-3.4 21,835-32.2 46,400 112.5 Extraordinary Income 608-70.6 94 553 748 2,574 322.9 2,902-3,278 492.5 3,383 352.0 6,205 141.0 - - Extraordinary Loss 16,740 53.2 274 823 980 1,417-91.5 12-95.4 258-68.7 207-78.9 534-62.3 300-43.8 Income Before Income Taxes -199,638-18,524 32,458 49,207 33,377-20,061 8.3 31,808-2.0 50,951 3.5 27,506-17.6 46,100 67.6 Income Taxes-current 2,053 157.5 696 1,240 1,589 2,127 3.6 672-3.4 990-20.1 2,298 44.6 2,963 39.3 2,300-22.4 Income Taxes-deferred -530-1,214 1,739 3,936 7,753-1,405 15.7 2,436 40.0 1,734-55.9 1,721-77.8 2,000 16.2 Net Income -202,648-16,030 28,391 42,112 21,464-17,240 7.6 27,243-4.0 45,331 7.6 20,839-2.9 39,500 89.5 Note: Provision for Loss on Interest Repayment represents the sum of Interest Repayment, ACOM's Voluntary Waiver of Repayments accompanied with Interest Repayments and Increase or Decrease in Provision for Loss on Interest Repayment. 3. Operating Revenue by Segment (Consolidated) (Millions of yen ) 2011/6 2011/9 2011/12 2012/9 Operating Revenue 245,831-11.8 54,104 108,042 160,243 210,456-14.4 49,484-8.5 97,860-9.4 145,619-9.1 193,028-8.3 192,700-0.2 Loan Business 201,855-15.9 44,036 86,846 129,173 169,409-16.1 39,087-11.2 77,057-11.3 114,504-11.4 151,284-10.7 146,800-3.0 ACOM CO., LTD. 180,778-17.7 38,706 76,069 112,906 147,883-18.2 33,605-13.2 65,866-13.4 97,854-13.3 128,450-13.1 118,100-8.1 EASY BUY Public Company Limited 21,077 8.9 5,330 10,777 16,266 21,526 2.1 5,482 2.8 11,190 3.8 16,649 2.4 22,833 6.1 28,700 25.7 Credit Card Business 3,408-14.1 755 1,489 2,208 2,900-14.9 678-10.2 1,345-9.7 2,003-9.3 2,632-9.3 2,500-5.0 ACOM CO., LTD. 3,403-13.8 754 1,488 2,207 2,900-14.8 678-10.1 1,345-9.6 2,003-9.3 2,632-9.2 2,500-5.0 AFRESH CREDIT CO., LTD. 4-72.8 0 0 0 0-85.4 0-98.0 0-98.7 0-98.9 0-98.9 - - Installment Sales Finance Business 3,337-16.6 611 1,110 1,521 1,837-44.9 284-53.4 503-54.7 680-55.3 835-54.5 500-40.1 EASY BUY Public Company Limited 527-35.3 97 188 272 340-35.5 83-14.3 148-21.2 207-23.9 269-20.7 300 11.5 AFRESH CREDIT CO., LTD. 2,809-11.8 513 922 1,248 1,497-46.7 201-60.8 355-61.5 472-62.1 565-62.2 200-64.6 Guarantee Business 22,461 57.1 5,726 11,636 17,181 22,950 2.2 5,714-0.2 11,940 2.6 18,040 5.0 24,422 6.4 27,500 12.6 Loan Servicing Business 8,945-30.4 1,741 4,229 5,926 7,495-16.2 2,074 19.1 3,753-11.3 5,390-9.0 7,078-5.6 6,300-11.0 Collection from purchased receivable 8,278-32.5 1,552 3,826 5,315 6,666-19.5 1,839 18.5 3,240-15.3 4,585-13.7 6,015-9.8 - - Others 1,630-68 62 107 314-80.7 149 118.1 152 141.7 317 194.9 370 17.6 - - Other Financial Businesses 675 667.9 68 62 107 314-53.4 149 118.1 152 141.7 317 194.9 370 17.6 - - Banking Business 4,193 18.2 1,165 2,666 4,123 5,548 32.3 1,495 28.4 3,107 16.6 4,683 13.6 6,404 15.4 9,100 42.1 Note: Operating revenues above are revenues from external customers in reported segment. - 3 -
Trend in Actual Results and Estimates (Consolidated) 4. Receivables Outstanding by Segment (Consolidated) 2011/6 2011/9 2011/12 2012/9 Receivables Outstanding (Millions of yen) 1,061,618-16.6 1,033,151 1,004,303 966,279 946,860-10.8 896,096-13.3 882,186-12.2 868,299-10.1 881,911-6.9 921,100 4.4 Loan Business 972,329-17.1 945,113 917,050 885,770 867,491-10.8 816,474-13.6 802,762-12.5 793,741-10.4 800,393-7.7 823,100 2.8 ACOM CO., LTD. 903,707-18.3 874,971 848,110 819,574 799,888-11.5 741,947-15.2 731,761-13.7 720,954-12.0 717,114-10.3 723,000 0.8 Exclude Right to Reimbursement of DC Cash One s credit 902,200-18.3 873,676 846,999 818,632 799,098-11.4 741,282-15.2 731,205-13.7 720,489-12.0 716,731-10.3 722,800 0.8 EASY BUY Public Company Limited 68,621 2.6 70,142 68,940 66,196 67,603-1.5 74,526 6.2 71,000 3.0 72,786 10.0 83,278 23.2 100,100 20.2 Credit Card Business 21,639-18.5 20,620 19,872 19,176 18,482-14.6 17,914-13.1 17,350-12.7 16,921-11.8 16,580-10.3 16,900 1.9 ACOM CO., LTD. 21,625-18.3 20,611 19,867 19,174 18,482-14.5 17,914-13.1 17,350-12.7 16,921-11.7 16,580-10.3 16,900 1.9 AFRESH CREDIT CO., LTD. 14-79.3 8 4 1 0-98.4 - - - - - - - - - - Installment Sales Finance Business 22,311-29.9 18,778 14,599 11,828 9,207-58.7 7,574-59.7 5,950-59.2 4,818-59.3 3,946-57.1 1,700-56.9 AFRESH CREDIT CO., LTD. 21,322-29.4 17,848 13,792 11,024 8,499-60.1 6,801-61.9 5,186-62.4 4,080-63.0 3,104-63.5 900-71.0 EASY BUY Public Company Limited 989-39.3 930 807 804 708-28.4 772-17.0 763-5.4 737-8.4 842 19.0 800-5.0 Loan Servicing Business 11,931-22.1 11,093 10,908 9,999 10,159-14.8 8,904-19.7 9,077-16.8 8,426-15.7 8,489-16.4 8,400-1.0 Banking Business 33,405 31.9 37,545 41,872 39,504 41,518 24.3 45,228 20.5 47,046 12.4 44,392 12.4 52,501 26.5 71,000 35.2 Guarantee Business 443,460 39.8 449,686 464,202 466,585 483,282 9.0 540,370 20.2 557,018 20.0 564,743 21.0 586,521 21.4 654,200 11.5 Note : With effect on May 12, 2012, part of the ACOM's card loan business, provided under "Cash One," was demerged (absorption-type demerger) and taken over by Jibun Bank Corporation. The guarantee services for the unsecured card loans for individuals provided by Jibun Bank Corporation will continue to be provided by ACOM. 5. Number of Customer s by Segment (Consolidated) 2011/6 2011/9 2011/12 2012/9 Loan Business 2,505,173-7.9 2,464,754 2,443,643 2,429,207 2,426,262-3.1 2,332,783-5.4 2,339,619-4.3 2,345,609-3.4 2,370,605-2.3 2,466,600 4.0 ACOM CO., LTD. 1,718,769-12.2 1,681,806 1,645,401 1,605,554 1,579,000-8.1 1,470,334-12.6 1,454,119-11.6 1,435,631-10.6 1,429,014-9.5 1,437,300 0.6 Exclude Right to Reimbursement of DC Cash One s credit 1,712,560-12.1 1,676,206 1,640,333 1,601,051 1,575,021-8.0 1,466,838-12.5 1,451,077-11.5 1,432,976-10.5 1,426,709-9.4 1,436,200 0.7 EASY BUY Public Company Limited 786,404 3.1 782,948 798,242 823,653 847,262 7.7 862,449 10.2 885,500 10.9 909,978 10.5 941,591 11.1 1,029,300 9.3 Credit Card Business 235,429-37.1 217,198 215,848 178,191 170,224-27.7 162,589-25.1 155,061-28.2 150,506-15.5 147,465-13.4 173,000 17.3 ACOM CO., LTD. 235,118-37.1 216,983 215,706 178,094 170,188-27.6 162,589-25.1 155,061-28.1 150,506-15.5 147,465-13.4 173,000 17.3 AFRESH CREDIT CO., LTD. 311-69.5 215 142 97 36-88.4 - - - - - - - - - - Installment Sales Finance Business 137,848-27.0 121,502 103,092 88,652 74,683-45.8 64,531-46.9 56,936-44.8 49,032-44.7 44,583-40.3 30,000-32.7 AFRESH CREDIT CO., LTD. 108,465-24.4 93,768 77,400 63,588 51,754-52.3 41,922-55.3 33,078-57.3 26,137-58.9 21,238-59.0 7,900-62.8 EASY BUY Public Company Limited 29,383-35.3 27,734 25,692 25,064 22,929-22.0 22,609-18.5 23,858-7.1 22,895-8.7 23,345 1.8 22,100-5.3 Loan Servicing Business 303,339 3.3 305,058 305,302 318,636 318,124 4.9 321,481 5.4 320,715 5.0 321,824 1.0 321,455 1.0 - - Banking Business 7,278 61.2 8,391 9,276 12,330 15,694 115.6 20,877 148.8 27,390 195.3 30,247 145.3 30,712 95.7 - - Notes : 1. Loan Business: Number of loan accounts with loans receivable. : 2. Credit Card Business: Number of cardholders. : 3. Installment Sales Finance Business: Number of contracts with receivables outstanding. : 4. Loan Servicing Business: Number of accounts with outstanding purchased receivables. : 5. With effect on May 12, 2012, part of the ACOM's card loan business, provided under "Cash One," was demerged (absorption-type demerger) and taken over by Jibun Bank Corporation. The guarantee services for the unsecured card loans for individuals provided by Jibun Bank Corporation will continue to be provided by ACOM. 6. Other Indices (Consolidated) 2011/6 2011/9 2011/12 2012/9 ytd ytd ytd Number of outlets 1,277-215 1,215 1,182 1,184 1,188-89 1,191 3 1,197 9 1,201 13 1,204 16 Number of Employees (Permanent Employees) 5,571-574 5,436 5,465 5,525 5,537-34 5,497-40 5,655 118 5,753 216 5,766 229-4 -
7. Income and Expenses (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 2012/9 Operating Revenue 207,767-12.8 45,208 89,242 132,376 173,837-16.3 40,025-11.5 79,210-11.2 118,128-10.8 155,927-10.3 148,100-5.0 Interest on Operating Loans 173,209-18.6 36,773 71,939 106,452 139,211-19.6 31,197-15.2 61,129-15.0 90,729-14.8 118,968-14.5 110,200-7.4 Revenue from credit guarantee 20,477 60.8 5,193 10,508 15,529 20,626 0.7 5,136-1.1 10,610 1.0 16,125 3.8 21,726 5.3 24,700 13.7 Operating Expenses 398,600 71.4 29,242 61,227 90,342 150,830-62.2 25,730-12.0 55,132-10.0 77,651-14.0 143,090-5.1 113,700-20.5 Financial Expenses 17,340 4.2 4,563 9,071 13,656 18,118 4.5 4,313-5.5 8,416-7.2 12,448-8.8 16,311-10.0 14,500-11.1 Cost of Goods Sold 700 - - - - - - - - - - - - 8 - - - Provision for Bad Debts 66,904-10.9 10,251 23,197 33,686 26,048-61.1 7,451-27.3 18,361-20.8 22,784-32.4 26,022-0.1 35,500 36.4 Provision for Loss on Interest Repayment 243,456 317.1 - - - 48,807-80.0 - - - - - - 42,968-12.0 - - Other Operating Expenses 70,198-14.9 14,427 28,958 42,999 57,855-17.6 13,965-3.2 28,353-2.1 42,418-1.4 57,779-0.1 63,700 10.2 Operating Income -190,832-15,965 28,014 42,034 23,007-14,295-10.5 24,077-14.1 40,477-3.7 12,837-44.2 34,400 168.0 Non-operating Income 1,832-13.9 640 963 1,498 3,767 105.5 1,358 112.2 2,585 168.3 4,695 213.3 5,890 56.4 3,400-42.3 Non-operating Expenses 552-58.3 10 283 295 312-43.3 95 778.0 270-4.8 257-12.8 271-13.2 - - Ordinary Income -189,551-16,594 28,694 43,237 26,461-15,557-6.2 26,393-8.0 44,915 3.9 18,456-30.3 37,800 104.8 Extraordinary Income 561-76.1 92 545 678 2,505 345.9 2,901-3,799 597.2 3,905 475.5 6,715 168.1 - - Extraordinary Loss 16,079 48.9 265 817 944 1,416-91.2 7-97.2 250-69.4 197-79.1 521-63.2 300-42.4 Loss on Sales of Noncurrent Assets 27 228.9-3 3 3-85.4 - - 22 459.2 22 459.2 31 700.2 - - Loss on Valuation of Investment Securities 4,696-207 227 233 0-100.0 - - 182-19.8 90-61.4 91 - - - Income Before Income Taxes -205,069-16,421 28,422 42,971 27,550-18,452 12.4 29,943 5.4 48,622 13.2 24,650-10.5 37,500 52.1 Income Taxes-current 70-30.0 15 30 50 65-7.1 15-25 -16.7 787-802 - 100-87.5 Income Taxes-deferred -210-1,223 1,710 3,401 6,632-1,135-7.2 1,948 13.9 2,125-37.5 1,895-71.4 1,400-26.1 Net Income -204,929-15,183 26,681 39,520 20,853-17,302 14.0 27,970 4.8 45,709 15.7 21,952 5.3 36,000 64.0-5 -
8. Operating Revenue by Segment (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 2012/9 Operating Revenue 207,767-12.8 45,208 89,242 132,376 173,837-16.3 40,025-11.5 79,210-11.2 118,128-10.8 155,927-10.3 148,100-5.0 Loan Business 180,869-17.7 38,706 76,069 112,906 147,883-18.2 33,605-13.2 65,866-13.4 97,854-13.3 128,450-13.1 118,100-8.1 Unsecured Loans 177,812-17.7 38,036 74,772 111,014 145,427-18.2 33,062-13.1 64,784-13.4 96,282-13.3 126,434-13.1 116,600-7.8 Consumers 177,808-17.7 38,035 74,770 111,012 145,425-18.2 33,062-13.1 64,783-13.4 96,281-13.3 126,432-13.1 116,600-7.8 Secured Loans 3,057-14.7 669 1,297 1,892 2,455-19.7 542-19.1 1,082-16.6 1,572-16.9 2,016-17.9 1,500-25.6 Credit Card Business 3,403-13.8 754 1,488 2,207 2,900-14.8 678-10.1 1,345-9.6 2,003-9.3 2,632-9.2 2,500-5.0 Guarantee Business 22,461 53.7 5,726 11,636 17,181 22,950 2.2 5,714-0.2 11,940 2.6 18,040 5.0 24,422 6.4 27,500 12.6 Net Sales of Goods 952 - - - - - - - - - - - - - - - - Others 81-21 47 80 104 28.2 27 28.9 57 20.9 230 185.7 421 302.4 - - Note : From the first quarter of FY ending March, 2013, operating revenue above is classified as operating revenue by segment which used to be classified as operating revenue by category; therefore, operating revenues for prior periods are reclassified as operating revenue by segment. 8-2. Composition Ratio of Operating Revenue by Segment (ACOM) (%) 2011/6 2011/9 2011/12 2012/9 Operating Revenue 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Loan Business 87.1 85.6 85.2 85.3 85.1 83.9 83.1 82.8 82.4 79.7 Credit Card Business 1.6 1.7 1.7 1.7 1.7 1.7 1.7 1.7 1.7 1.7 Guarantee Business 10.8 12.7 13.0 13.0 13.2 14.3 15.1 15.3 15.6 18.6 Net Sales of Goods 0.5 - - - - - - - - - Others 0.0 0.0 0.1 0.0 0.0 0.1 0.1 0.2 0.3 - Note : From the first quarter of FY ending March, 2013, operating revenue above is classified as operating revenue by segment which used to be classified as operating revenue by category; therefore, operating revenues for prior periods are reclassified as operating revenue by segment. - 6 -
9. Operating Expenses (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 2012/9 Operating Expenses 398,600 71.4 29,242 61,227 90,342 150,830-62.2 25,730-12.0 55,132-10.0 77,651-14.0 143,090-5.1 113,700-20.5 Financial Expenses 17,340 4.2 4,563 9,071 13,656 18,118 4.5 4,313-5.5 8,416-7.2 12,448-8.8 16,311-10.0 14,500-11.1 Cost of Goods Sold 700 - - - - - - - - - - - - 8 - - - Provision for Bad Debts 66,904-10.9 10,251 23,197 33,686 26,048-61.1 7,451-27.3 18,361-20.8 22,784-32.4 26,022-0.1 35,500 36.4 Bad Debts Expenses 63,037-34.0 14,848 28,533 40,084 49,442-21.6 9,871-33.5 18,497-35.2 25,341-36.8 32,236-34.8 34,000 5.5 Loss on Sales of s Receivable-operating Loans 3,071-1.9-661 661 832-72.9 - - 185-72.0 185-72.0 286-65.6 - - Increase or Decrease in Allowance for Doubtful s 1,199 - -4,496-5,696-6,398-21,686 - -3,100 - -981 - -3,382 - -5,281-200 - Increase or Decrease in Provision for Loss on Guarantees -403 - -100-300 -660-2,540-680 - 660-640 - -1,220-1,300 - Provision for Loss on Interest Repayment 243,456 317.1 - - - 48,807-80.0 - - - - - - 42,968-12.0 - - Interest Repayment 104,479 15.0 23,373 46,898 69,133 93,952-10.1 19,552-16.3 37,197-20.7 55,379-19.9 70,502-25.0 - - Bad Debts Expenses (ACOM's Voluntary Waiver of Repayments) 60,176 29.7 10,909 19,789 28,370 37,954-36.9 6,209-43.1 11,810-40.3 17,377-38.8 21,666-42.9 - - Increase or Decrease in Provision for Loss on Interest Repayment 78,800 - -34,283-66,687-97,504-83,100 - -25,761 - -49,008 - -72,757 - -49,200 - - - Other Operating Expenses 70,198-14.9 14,427 28,958 42,999 57,855-17.6 13,965-3.2 28,353-2.1 42,418-1.4 57,779-0.1 63,700 10.2 Personal Expenses 20,123-13.9 3,953 8,285 12,293 16,348-18.8 4,001 1.2 8,146-1.7 12,237-0.5 16,320-0.2 16,000-2.0 Advertising Expenses 5,261-24.0 1,111 2,452 3,595 5,327 1.2 1,623 46.1 3,546 44.6 5,171 43.8 7,571 42.1 9,300 22.8 Administrative Expenses 8,626-18.8 1,849 3,691 5,433 7,388-14.4 1,771-4.2 3,580-3.0 5,263-3.1 7,050-4.6 7,300 3.5 Computer Expenses 16,500-10.7 3,128 6,034 9,083 11,986-27.4 2,758-11.8 5,641-6.5 8,507-6.3 11,670-2.6 13,200 13.1 Fees 10,350-20.8 2,341 4,793 7,114 9,455-8.6 2,050-12.4 4,127-13.9 6,161-13.4 8,235-12.9 8,800 6.9 Insurance Expenses 68-27.0 3 19 30 61-10.2 3-8.7 19-0.8 30 0.5 59-4.3 100 69.5 Depreciation 1,327-11.4 268 528 792 1,053-20.7 217-18.7 434-17.9 650-17.9 869-17.4 800-7.9 Taxes and Other Public Charges 3,458-16.0 847 1,539 2,225 2,897-16.2 753-11.1 1,337-13.1 2,023-9.1 2,736-5.6 3,600 31.6 Enterprise Tax (Pro forma standard taxation) 255 4.1 60 125 185 250-2.0 60-125 - 185-250 - 300 20.0 Others 4,225 4.8 864 1,488 2,243 3,086-27.0 726-16.0 1,394-6.3 2,187-2.5 3,016-2.3 4,300 42.6 9-2. Ratio of Operating Expenses to Operating Revenue (ACOM) (%) 2011/6 2011/9 2011/12 2012/9 p.p. p.p. p.p. p.p. p.p. p.p. p.p. Operating Expenses 191.8 94.2 64.7 68.6 68.2 86.8-105.0 64.3-0.4 69.6 1.0 65.7-2.5 91.8 5.0 76.8-15.0 Financial Expenses 8.3 1.3 10.1 10.2 10.3 10.4 2.1 10.8 0.7 10.6 0.4 10.5 0.2 10.5 0.1 9.8-0.7 Cost of Goods Sold 0.3 0.3 - - - - -0.3 - - - - - - 0.0 0.0 - - Provision for Bad Debts 32.2 0.7 22.7 26.0 25.4 15.0-17.2 18.6-4.1 23.2-2.8 19.3-6.1 16.7 1.7 24.0 7.3 Bad Debts Expenses 30.3-9.8 32.8 32.0 30.2 28.5-1.8 24.6-8.2 23.4-8.6 21.5-8.7 20.7-7.8 23.0 2.3 Provision for Loss on Interest Repayment 117.2 92.7 - - - 28.1-89.1 - - - - - - 27.6-0.5 - - Other Operating Expenses 33.8-0.8 31.9 32.4 32.5 33.3-0.5 34.9 3.0 35.8 3.4 35.9 3.4 37.0 3.7 43.0 6.0 Personal Expenses 9.7-0.1 8.7 9.3 9.3 9.4-0.3 10.0 1.3 10.3 1.0 10.4 1.1 10.5 1.1 10.8 0.3 Advertising Expenses 2.5-0.4 2.5 2.7 2.7 3.1 0.6 4.1 1.6 4.5 1.8 4.4 1.7 4.8 1.7 6.3 1.5 Administrative Expenses 4.2-0.3 4.1 4.1 4.1 4.3 0.1 4.4 0.3 4.5 0.4 4.5 0.4 4.5 0.2 4.9 0.4 Computer Expenses 8.0 0.2 6.9 6.8 6.9 6.9-1.1 6.9 0.0 7.1 0.3 7.2 0.3 7.5 0.6 8.9 1.4 Fees 5.0-0.5 5.2 5.4 5.4 5.4 0.4 5.1-0.1 5.2-0.2 5.2-0.2 5.3-0.1 5.9 0.6 Note: Ratio of Operating Expenses to Operating Revenue = Operating Expenses / Operating Revenue - 7 -
10. Receivables Outstanding (ACOM) 2011/6 2011/9 2011/12 2012/9 Receivables Outstanding (Millions of yen) 923,826-18.3 894,288 866,867 837,806 817,580-11.5 759,196-15.1 748,555-13.6 737,411-12.0 733,311-10.3 739,700 0.9 Loan Business 902,200-18.3 873,676 846,999 818,632 799,098-11.4 741,282-15.2 731,205-13.7 720,489-12.0 716,731-10.3 722,800 0.8 Unsecured Loans 878,778-18.2 851,379 825,852 798,579 779,965-11.2 722,936-15.1 713,747-13.6 703,862-11.9 700,833-10.1 709,600 1.3 Consumers 878,761-18.2 851,362 825,839 798,568 779,954-11.2 722,925-15.1 713,737-13.6 703,852-11.9 700,823-10.1 709,600 1.3 Secured Loans 23,421-19.3 22,297 21,146 20,052 19,132-18.3 18,346-17.7 17,457-17.4 16,627-17.1 15,898-16.9 13,200-17.0 Real Estate Card Loan 20,192-19.4 19,178 18,134 17,167 16,365-19.0 15,660-18.3 14,901-17.8 14,170-17.5 13,547-17.2 - - Credit Card Business 21,625-18.3 20,611 19,867 19,174 18,482-14.5 17,914-13.1 17,350-12.7 16,921-11.7 16,580-10.3 16,900 1.9 Average Balance of Unsecured Loans for Consumers per (Thousands of yen) 515-7.0 509 505 500 496-3.7 494-2.9 493-2.4 492-1.6 492-0.8 495 0.6 <Reference> Guarantee Bussiness 443,460 39.8 449,686 464,202 466,585 483,282 9.0 540,370 20.2 557,018 20.0 564,743 21.0 586,521 21.4 654,200 11.5 Average Balance of Guarantee Bussiness for Consumers per (Thousands of yen) 492 4.0 493 501 503 508 3.3 502 1.8 509 1.6 512 1.8 520 2.4 535 2.9 Note : With effect on May 12, 2012, part of the ACOM's card loan business, provided under "Cash One," was demerged (absorption-type demerger) and taken over by Jibun Bank Corporation. The guarantee services for the unsecured card loans for individuals provided by Jibun Bank Corporation will continue to be provided by ACOM. 11. Number of Customer s (ACOM) 2011/6 2011/9 2011/12 2012/9 Loan Business 1,712,560-12.1 1,676,206 1,640,333 1,601,051 1,575,021-8.0 1,466,838-12.5 1,451,077-11.5 1,432,976-10.5 1,426,709-9.4 1,436,200 0.7 Unsecured Loans 1,706,011-12.1 1,669,896 1,634,262 1,595,223 1,569,386-8.0 1,461,381-12.5 1,445,825-11.5 1,427,904-10.5 1,421,820-9.4 1,432,000 0.7 Consumers 1,705,994-12.1 1,669,880 1,634,247 1,595,209 1,569,374-8.0 1,461,371-12.5 1,445,815-11.5 1,427,895-10.5 1,421,811-9.4 1,432,000 0.7 Secured Loans 6,549-14.0 6,310 6,071 5,828 5,635-14.0 5,457-13.5 5,252-13.5 5,072-13.0 4,889-13.2 4,200-14.1 Credit Card Business 235,118-37.1 216,983 215,706 178,094 170,188-27.6 162,589-25.1 155,061-28.1 150,506-15.5 147,465-13.4 173,000 17.3 <Reference> Guarantee Bussiness 899,855 34.2 910,990 925,582 926,176 949,626 5.5 1,074,956 18.0 1,092,810 18.1 1,101,614 18.9 1,127,829 18.8 1,221,600 8.3 Notes : 1. Loan Business: Number of loan accounts with loans receivable. : 2. Credit Card Business: Number of cardholders. : 3. With effect on May 12, 2012, part of the ACOM's card loan business, provided under "Cash One," was demerged (absorption-type demerger) and taken over by Jibun Bank Corporation. The guarantee services for the unsecured card loans for individuals provided by Jibun Bank Corporation will continue to be provided by ACOM. - 8 -
12. Number of Applicants, New Loan Customers and Lending Ratio (ACOM) 2011/6 2011/9 2011/12 2012/9 Number of Applicants 336,113-22.4 87,153 168,443 248,590 336,807 0.2 92,790 6.5 181,533 7.8 269,774 8.5 368,463 9.4 - - Number of New Loan Customers 128,399-20.1 39,856 76,147 112,156 152,257 18.6 43,516 9.2 84,950 11.6 126,949 13.2 171,060 12.3 190,000 11.1 Lending Ratio 38.1 (1.3) 45.6 45.1 45.0 45.1 (7.0) 46.8 (1.2) 46.7 (1.6) 47.0 (2.0) 46.4 (1.3) - - Notes : 1. Lending Ratio of New Loan Customers above do not include numbers for tie-up cards. : 2. Figures in brackets indicate year-on-year change in percentage points. Initial Average Lending Amount (Thousands of yen) 156-5.5 148 147 147 148-5.1 142-4.1 148 0.7 150 2.0 150 1.4 - - 13. Number of Loan Business Outlets (ACOM) 2011/6 2011/9 2011/12 2012/9 ytd ytd ytd Number of Loan Business Outlets 1,141-212 1,079 1,044 1,045 1,044-97 1,045 1 1,044-1,045 1 1,046 2 1,091 45 Staffed 39-6 39 39 39 39-39 - 39-39 - 39-39 - Unstaffed 1,102-206 1,040 1,005 1,006 1,005-97 1,006 1 1,005-1,006 1 1,007 2 1,052 45 14. MUJINKUN (ACOM) 2011/6 2011/9 2011/12 2012/9 ytd ytd ytd Number of MUJINKUN Outlets 1,141-212 1,079 1,044 1,045 1,044-97 1,045 1 1,044-1,045 1 1,046 2 1,091 45 Number of MUJINKUN Machines 1,148-211 1,087 1,052 1,056 1,056-92 1,057 1 1,058 2 1,063 7 1,064 8 1,109 45 15. Cash Dispensers and ATMs (ACOM) 2011/6 2011/9 2011/12 2012/9 ytd ytd ytd Number of Cash Dispensers and ATMs 50,593-45,081 46,622 46,955 48,138 48,592-2,001 50,052 1,460 50,415 1,823 50,889 2,297 53,235 4,643 - - Proprietary 1,201-216 1,137 1,102 1,103 1,102-99 1,103 1 1,102-1,102-1,103 1 1,148 45 Open 365 Days/Year 1,201-216 1,137 1,102 1,103 1,102-99 1,103 1 1,102-1,102-1,103 1 - - Open 24 Hours/Day 1,051-203 990 956 957 956-95 957 1 956-956 - 957 1 - - Tie-up 49,392-44,865 45,485 45,853 47,035 47,490-1,902 48,949 1,459 49,313 1,823 49,787 2,297 52,132 4,642 - - Others 8,973 169 - - - - -8,973 - - - - - - - - - - Note: "Others" indicates receipt of payment by convenience stores under an agency agreement. 16. Employees (ACOM) 2011/6 2011/9 2011/12 2012/9 ytd ytd ytd Number of Total Employees 2,042-800 1,970 1,954 1,943 1,947-95 1,924-23 1,934-13 1,919-28 1,895-52 - - Permanent Employees 1,876-734 1,795 1,786 1,778 1,756-120 1,735-21 1,711-45 1,702-54 1,685-71 1,749 64 Temporary Employees 166-66 175 168 165 191 25 189-2 223 32 217 26 210 19 - - - 9 -
17. Average Loan Yield (ACOM) (%) 2011/6 2011/9 2011/12 2012/9 p.p. p.p. p.p. p.p. p.p. p.p. p.p. p.p. p.p. p.p. Average Loan Yield 17.03-1.18 16.58-1.15 16.39-0.98 16.38-0.78 16.35-0.68 16.05-0.53 16.09-0.30 16.09-0.29 16.06-0.29 15.37-0.69 Unsecured Loans 17.18-1.23 16.71-1.19 16.52-1.01 16.50-0.81 16.47-0.71 16.16-0.55 16.20-0.32 16.20-0.30 16.17-0.30 15.47-0.70 Consumers 17.18-1.23 16.71-1.19 16.52-1.01 16.50-0.81 16.47-0.71 16.16-0.55 16.20-0.32 16.20-0.30 16.17-0.30 15.47-0.70 Secured Loans 11.58 0.44 11.69 0.40 11.54 0.10 11.49-0.06 11.48-0.10 11.51-0.18 11.69 0.15 11.57 0.08 11.43-0.05 10.56-0.87 Note:Average Loan Yield = Interest on Operating Loans / Term Average of Receivable Outstanding at the Beginning of the Each Month ( %, Annual Rate). 18. s Receivable-operating Loans by Interest Rate [Unsecured Loans for Consumers] (ACOM) (Millions of yen) Effective Annual Interest Rate 2011/6 2011/9 2011/12 2012/9 C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) s Receivable-operating Loans 878,761 100.0 851,362 100.0 825,839 100.0 798,568 100.0 779,954 100.0 722,925 100.0 713,737 100.0 703,852 100.0 700,823 100.0 709,600 100.0 20.000% < 206,077 23.4 172,933 20.3 153,227 18.6 128,920 16.1 115,174 14.8 102,271 14.1 91,288 12.8 73,879 10.5 66,794 9.5 17,600 2.5 18.000% < 20.000% 24,254 2.8 21,518 2.5 19,422 2.3 17,089 2.2 15,668 2.0 14,242 2.0 13,084 1.8 11,089 1.6 10,333 1.5 5,900 0.8 15.000% < 18.000% 333,319 37.9 335,089 39.4 331,972 40.2 331,351 41.5 327,811 42.0 306,362 42.4 305,120 42.7 306,934 43.6 307,667 43.9 332,700 46.9 10.000% < 15.000% 266,820 30.4 272,824 32.0 272,737 33.0 274,248 34.3 275,776 35.4 256,120 35.4 261,701 36.7 270,954 38.5 276,650 39.5 316,200 44.6 10.000% 48,288 5.5 48,996 5.8 48,479 5.9 46,957 5.9 45,523 5.8 43,928 6.1 42,540 6.0 40,994 5.8 39,377 5.6 37,200 5.2 18-2. Number of s by Interest Rate [Unsecured Loans for Consumers] (ACOM) Effective Annual Interest Rate C.R.(%) 2011/6 C.R.(%) 2011/9 C.R.(%) 2011/12 2012/9 C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) Number of s 1,705,994 100.0 1,669,880 100.0 1,634,247 100.0 1,595,209 100.0 1,569,374 100.0 1,461,371 100.0 1,445,815 100.0 1,427,895 100.0 1,421,811 100.0 - - 20.000% < 421,975 24.7 355,325 21.3 323,121 19.8 278,146 17.4 255,176 16.3 231,889 15.9 212,430 14.7 175,714 12.3 162,705 11.4 - - 18.000% < 20.000% 15,417 0.9 13,525 0.8 12,323 0.7 10,950 0.7 10,138 0.7 9,347 0.6 8,678 0.6 7,136 0.5 6,708 0.5 - - 15.000% < 18.000% 912,859 53.5 933,207 55.9 930,372 56.9 936,155 58.7 931,125 59.3 864,695 59.2 862,401 59.7 872,495 61.1 874,253 61.5 - - 10.000% < 15.000% 217,880 12.8 232,673 13.9 237,410 14.6 244,205 15.3 252,067 16.0 239,850 16.4 252,117 17.4 267,779 18.8 278,400 19.6 - - 10.000% 137,863 8.1 135,150 8.1 131,021 8.0 125,753 7.9 120,868 7.7 115,590 7.9 110,189 7.6 104,771 7.3 99,745 7.0 - - - 10 -
19. s Receivable-operating Loans by Classified Receivable Outstanding [Unsecured Loans for Consumers] (ACOM) (Millions of yen) Classified Receivable Outstanding (Thousands of yen) 2011/6 2011/9 2011/12 C.R.(%) C.R.(%) C.R.(%) C.R.(%) 2012/9 C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) s Receivable-operating Loans 878,761 100.0 851,362 100.0 825,839 100.0 798,568 100.0 779,954 100.0 722,925 100.0 713,737 100.0 703,852 100.0 700,823 100.0 709,600 100.0 100 12,271 1.4 12,332 1.4 12,349 1.5 12,151 1.5 12,291 1.6 11,678 1.6 11,670 1.6 11,542 1.7 11,742 1.7 12,200 1.7 100 < 300 91,336 10.4 89,898 10.6 88,963 10.8 88,599 11.1 89,370 11.5 84,731 11.7 84,395 11.8 83,331 11.8 83,105 11.8 84,400 11.9 300 < 500 303,584 34.5 286,995 33.7 271,851 32.9 256,430 32.1 242,763 31.1 220,400 30.5 214,268 30.0 209,421 29.8 205,509 29.3 203,200 28.7 500 < 1,000 158,040 18.0 159,153 18.7 160,514 19.4 161,801 20.3 164,181 21.0 156,239 21.6 157,296 22.1 157,898 22.4 159,668 22.8 167,000 23.5 1,000 < 313,528 35.7 302,981 35.6 292,160 35.4 279,584 35.0 271,346 34.8 249,875 34.6 246,106 34.5 241,658 34.3 240,797 34.4 242,800 34.2 19-2. Number of s by Classified Receivable Outstanding [Unsecured Loans for Consumers] (ACOM) Classified Receivable Outstanding (Thousands of yen) 2011/6 2011/9 2011/12 2012/9 C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) Number of s 1,705,994 100.0 1,669,880 100.0 1,634,247 100.0 1,595,209 100.0 1,569,374 100.0 1,461,371 100.0 1,445,815 100.0 1,427,895 100.0 1,421,811 100.0 - - 100 197,501 11.6 198,715 11.9 200,447 12.3 199,435 12.5 202,048 12.9 191,067 13.1 189,872 13.1 187,750 13.2 189,592 13.3 - - 100 < 300 428,735 25.1 422,856 25.3 417,466 25.5 414,693 26.0 416,789 26.6 394,093 27.0 393,694 27.2 390,100 27.3 389,439 27.4 - - 300 < 500 698,377 40.9 666,407 39.9 635,394 38.9 602,850 37.8 571,701 36.4 518,258 35.5 503,484 34.8 491,705 34.4 481,403 33.9 - - 500 < 1,000 201,057 11.8 204,758 12.3 208,152 12.7 211,221 13.2 215,334 13.7 205,397 14.0 207,366 14.4 208,664 14.6 211,379 14.9 - - 1,000 < 180,324 10.6 177,144 10.6 172,788 10.6 167,010 10.5 163,502 10.4 152,556 10.4 151,399 10.5 149,676 10.5 149,998 10.5 - - - 11 -
20. Composition Ratio of Customer s by Annual Income [Unsecured Loans for Consumers] (ACOM) (Thousands of yen %) 2011/6 2011/9 2011/12 2012/9 Annual Income (Millions of yen) New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s New s Initial Average Existing s Lending Lending Lending Lending Lending Lending Lending Lending Lending Amount Amount Amount Amount Amount Amount Amount Amount Amount Total 100.0 156 100.0 100.0 148 100.0 100.0 147 100.0 100.0 147 100.0 100.0 148 100.0 100.0 142 100.0 100.0 148 100.0 100.0 150 100.0 100.0 150 100.0 2 21.9 113 23.2 23.8 111 23.3 24.7 109 23.3 24.9 109 23.3 25.1 111 23.3 24.6 109 23.6 25.2 115 23.5 25.4 116 23.6 25.4 117 23.6 2 < 5 66.1 158 55.9 66.5 152 56.1 65.5 151 56.2 65.3 151 56.5 65.2 153 56.7 65.6 146 57.2 65.2 152 57.5 65.1 154 57.7 65.1 154 57.8 5 < 7 7.8 209 12.9 6.5 197 12.8 6.6 202 12.7 6.5 200 12.6 6.5 201 12.5 6.6 190 12.1 6.5 195 12.0 6.4 196 11.9 6.4 196 11.8 7 < 10 3.3 245 6.3 2.6 236 6.1 2.6 236 6.1 2.6 232 6.0 2.6 237 5.9 2.5 216 5.6 2.5 227 5.5 2.4 232 5.4 2.4 232 5.4 10 < 0.9 302 1.7 0.6 304 1.7 0.6 291 1.7 0.7 275 1.6 0.6 273 1.6 0.7 283 1.5 0.6 280 1.5 0.7 275 1.4 0.7 272 1.4 21. Composition Ratio of Customer s by Age [Unsecured Loans for Consumers] (ACOM) (%) 2011/6 2011/9 2011/12 2012/9 Total 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Under 29 49.7 17.3 11.3 50.6 17.6 10.8 49.5 17.7 11.1 49.6 17.9 11.9 49.2 18.2 12.7 48.7 19.1 15.6 48.8 19.3 16.0 49.3 19.7 16.3 49.2 19.9 17.0 Age 30-39 21.5 27.2 25.0 21.3 27.0 24.2 21.6 26.9 23.5 21.4 26.7 23.4 21.3 26.4 23.2 21.8 26.3 23.2 21.4 26.1 23.2 21.1 26.0 23.2 20.8 25.8 23.0 Age 40-49 15.2 24.0 25.2 15.3 24.1 25.4 15.6 24.2 25.3 15.6 24.4 25.0 15.9 24.4 24.8 16.5 24.1 23.7 16.4 24.3 23.7 16.2 24.3 23.6 16.3 24.4 23.5 Age 50-59 9.7 18.4 20.7 9.1 18.3 20.5 9.3 18.2 20.8 9.3 18.0 20.6 9.4 17.9 20.3 9.3 17.5 18.9 9.4 17.4 19.0 9.4 17.2 18.7 9.6 17.2 18.5 Over 60 3.9 13.1 17.8 3.7 13.0 19.1 4.0 13.0 19.3 4.1 13.0 19.1 4.2 13.1 19.0 3.7 13.0 18.6 4.0 12.9 18.1 4.0 12.8 18.2 4.1 12.7 18.0 22. Composition Ratio of Customer s by Gender [Unsecured Loans for Consumers] (ACOM) (%) 2011/6 2011/9 2011/12 2012/9 Male 74.2 73.5 71.8 74.2 73.6 72.0 73.4 73.7 72.3 73.2 73.8 72.3 72.8 74.0 72.2 72.6 74.2 72.0 72.4 74.4 72.3 72.4 74.5 72.4 72.5 74.6 72.6 Female 25.8 26.5 28.2 25.8 26.4 28.0 26.6 26.3 27.7 26.8 26.2 27.7 27.2 26.0 27.8 27.4 25.8 28.0 27.6 25.6 27.7 27.6 25.5 27.6 27.5 25.4 27.4-12 -
23. Bad Debts Expenses (ACOM) 2011/6 2011/9 2011/12 2012/9 Bad Debts Expenses (Millions of yen) 123,214-13.2 25,757 48,322 68,455 87,397-29.1 16,080-37.6 30,308-37.3 42,718-37.6 53,902-38.3 45,600-15.4 Loan Business 109,467-15.1 22,265 41,366 58,270 74,217-32.2 13,092-41.2 24,384-41.1 33,963-41.7 42,522-42.7 33,800-20.5 Unsecured Loans 108,605-15.3 22,124 41,061 57,832 73,644-32.2 13,009-41.2 24,234-41.0 33,727-41.7 42,199-42.7 33,500-20.6 Bad Debts Expenses 48,429-40.8 11,214 21,271 29,461 35,689-26.3 6,800-39.4 12,423-41.6 16,350-44.5 20,533-42.5 - - Waiver of Repayments accompanied with Interest Repayments 60,176 29.7 10,909 19,789 28,370 37,954-36.9 6,209-43.1 11,810-40.3 17,377-38.8 21,666-42.9 - - Secured Loans 861 6.0 141 305 438 573-33.5 83-41.1 150-50.9 236-46.0 322-43.8 300-6.8 Credit Card Business 2,748-26.8 604 1,129 1,591 1,990-27.6 367-39.2 680-39.8 958-39.7 1,193-40.0 900-24.6 Guarantee Business 10,997 20.2 2,887 5,823 8,590 11,185 1.7 2,620-9.3 5,244-9.9 7,796-9.2 10,186-8.9 10,900 7.0 Average Amount of Bad Debts Expenses per for Unsecured Loans (Thousands of yen) 520 0.4 522 520 512 505-2.9 470-10.0 466-10.4 461-10.0 457-9.5 - - <Reference> Average Balance of Unsecured Loans for Consumers per (Thousands of yen) 515-7.0 509 505 500 496-3.7 494-2.9 493-2.4 492-1.6 492-0.8 495 0.6 [Ratio of Bad Debts Expenses] Loan Business (%) 12.12 (0.45) 2.54 4.88 7.11 9.28 (-2.84) 1.76 (-0.78) 3.33 (-1.55) 4.71 (-2.40) 5.93 (-3.35) 4.67 (-1.26) Unsecured Loans 12.35 (0.44) 2.60 4.97 7.24 9.43 (-2.92) 1.80 (-0.80) 3.39 (-1.58) 4.79 (-2.45) 6.02 (-3.41) 4.72 (-1.30) Bad Debts Expenses 5.51 (-2.09) 1.32 2.57 3.69 4.57 (-0.94) 0.94 (-0.38) 1.74 (-0.83) 2.32 (-1.37) 2.93 (-1.64) - - Waiver of Repayments accompanied with Interest Repayments 6.84 (2.53) 1.28 2.39 3.55 4.86 (-1.98) 0.86 (-0.42) 1.65 (-0.74) 2.47 (-1.08) 3.09 (-1.77) - - Secured Loans 3.62 (0.87) 0.62 1.42 2.15 2.95 (-0.67) 0.45 (-0.17) 0.85 (-0.57) 1.40 (-0.75) 2.00 (-0.95) 2.24 (0.24) Credit Card Business 12.69 (-1.45) 2.93 5.68 8.29 10.76 (-1.93) 2.05 (-0.88) 3.92 (-1.76) 5.66 (-2.63) 7.19 (-3.57) 5.32 (-1.87) Guarantee Business 2.40 (-0.36) 0.62 1.21 1.78 2.24 (-0.16) 0.47 (-0.15) 0.92 (-0.29) 1.34 (-0.44) 1.69 (-0.55) 1.62 (-0.07) Notes:1. Ratio of Bad Debts Expenses Loan Business = Bad Debts Expenses of Loan Business / (Receivables Outstanding plus Claims Provable in Bankruptcy, Claims Provable in Rehabilitation and Other ) Credit Card Business = Bad Debts Expenses of Credit Card Business / (Card Shopping Receivables plus Claims Provable in Bankruptcy, Claims Provable in Rehabilitation and Other ) Guarantee Business = Bad Debts Expenses of Guarantee Business / (Guaranteed Receivables plus Payments in Subrogation plus Claims Provable in Bankruptcy, Claims Provable in Rehabilitation and Other ) :2. Figures in brackets indicate year-on-year change in percentage points. 23-2. Bad Debts Expenses of Unsecured Loans by Reasons (ACOM) 2011/6 2011/9 2011/12 2012/9 [Based on Receivables Outstanding] C.R. (%) C.R. (%) C.R. (%) C.R. (%) C.R. (%) C.R. (%) C.R. (%) C.R. (%) C.R. (%) Amount of Bad Debts Expenses (Millions of yen) 108,605 100.0 22,124 100.0 41,061 100.0 57,832 100.0 73,644 100.0 13,009 100.0 24,234 100.0 33,727 100.0 42,199 100.0 Personal Bankruptcy 5,807 5.4 890 4.0 1,764 4.3 2,666 4.6 3,437 4.7 484 3.7 1,017 4.2 1,630 4.8 2,147 5.1 Failure to Locate Borrowers 542 0.5 89 0.4 203 0.5 317 0.5 445 0.6 70 0.5 156 0.6 253 0.7 335 0.8 Borrowers' Inability of Making Repayments, etc. 34,876 32.1 8,866 40.1 16,790 40.9 23,055 39.9 27,722 37.6 5,693 43.8 10,263 42.4 13,107 38.9 16,310 38.6 ACOM's Voluntary Waiver of Repayments 67,379 62.0 12,277 55.5 22,303 54.3 31,792 55.0 42,038 57.1 6,760 52.0 12,796 52.8 18,736 55.6 23,406 55.5 Waiver of Repayments accompanied with Interest Repayments 60,176-10,909-19,789-28,370-37,954-6,209-11,810-17,377-21,666 - - 13 -
24. Non-performing Loans (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 % % % % % % 2012/9 % % % Total Amount of Non-performing Loans 98,377 10.89 93,653 10.70 89,851 10.59 81,601 9.96 74,326 9.29 69,660 9.39 65,010 8.88 61,928 8.59 59,902 8.35 Loans to Borrowers in Bankruptcy or Under Reorganization 2,282 0.25 2,101 0.24 1,760 0.21 1,582 0.19 1,432 0.18 1,301 0.18 1,210 0.17 1,087 0.15 1,007 0.14 Applications for Bankruptcy are Proceeded 174 0.02 169 0.02 153 0.02 136 0.02 118 0.01 105 0.01 108 0.01 86 0.01 87 0.01 Applications for The Civil Rehabilitation are Proceeded 848 0.09 704 0.08 469 0.06 411 0.05 319 0.04 302 0.04 266 0.04 237 0.03 222 0.03 Applications for The Civil Rehabilitation are Determined 867 0.10 860 0.10 797 0.09 721 0.09 678 0.08 608 0.08 549 0.08 492 0.07 438 0.06 Loans in Arrears 49,976 5.53 44,687 5.11 42,376 5.00 35,365 4.31 30,159 3.77 26,734 3.60 24,118 3.29 22,732 3.15 22,680 3.16 Loans Past Due for Three Months or More 1,649 0.18 1,815 0.21 1,562 0.18 1,603 0.20 727 0.09 1,299 0.18 1,155 0.16 1,458 0.20 1,304 0.18 Restructured Loans 44,470 4.92 45,049 5.15 44,150 5.21 43,050 5.25 42,006 5.25 40,324 5.43 38,526 5.26 36,650 5.08 34,910 4.87 Note: In line with the inclusion of Provision for Loss on Interest Repayment, the amount of loans to borrowers seeking legal counsel that has not been resolved yet is counted in the amount of loans in arrears as loans exclusive of accrued interest from the fiscal year ended March 31, 2006. 24-2. Loans in Arrears for Less Than 3 Months [excluding balance held by headquarters' collection department] (ACOM) (Millions of yen) % 2011/6 2011/9 2011/12 % % % % % 2012/9 % % % 11 days < 3 months 14,312 1.58 11,520 1.32 14,025 1.65 9,092 1.11 11,610 1.45 9,476 1.28 12,024 1.64 9,259 1.28 11,126 1.55 31 days < 3 months 5,921 0.66 4,472 0.51 4,918 0.58 4,159 0.51 3,940 0.49 3,930 0.53 4,038 0.55 3,908 0.54 4,288 0.60 11 days < 31 days 8,390 0.93 7,048 0.81 9,106 1.07 4,933 0.60 7,669 0.96 5,546 0.75 7,986 1.09 5,350 0.74 6,838 0.95 25. Allowance for Doubtful s (ACOM) 2011/6 2011/9 2011/12 2012/9 Allowance for Doubtful s (Millions of yen) 62,900 1.9 58,400 57,200 56,500 41,200-34.5 38,100-34.8 40,200-29.7 37,800-33.1 35,900-12.9 36,100 0.6 Ratio of Allowance (%) 6.81-6.53 6.60 6.74 5.04-5.02-5.37-5.13-4.90-4.88 - General Allowance 35,315 8.5 32,913 33,063 32,996 18,313-48.1 16,915-48.6 19,411-41.3 19,124-42.0 17,079-6.7 - - Unsecured Consumer Loans 32,585 11.7 30,364 30,608 30,696 16,181-50.3 14,922-50.9 17,546-42.7 17,356-43.5 15,526-4.0 - - Specific Allowance 26,730-5.8 24,744 23,393 22,777 22,206-16.9 20,445-17.4 19,986-14.6 17,949-21.2 18,104-18.5 - - Increase or Decrease in Allowance 1,200 - -4,500-5,700-6,400-21,700 - -3,100 - -1,000 - -3,400 - -5,300-200 - Provision for Loss on Guarantees 8,770 6.0 8,670 8,470 8,110 6,230-29.0 6,910-20.3 6,890-18.7 6,870-15.3 5,010-19.6 6,290 25.5 Increase or Decrease in Provision 500 - -100-300 -660-2,540-680 - 660-640 - -1,220-1,300 - Note : for Doubtful Allowance s Ratio of Allowance for Doubtful s = 100 s Receivable-operating Loans at term-end plus Installment Receivables (excluding deferred income on installment sales finance) 26. Provision for Loss on Interest Repayment (ACOM) 2011/6 2011/9 2011/12 2012/9 Provision at the Beginning of Respective Period (Millions of yen) 204,500-27.8 283,300 283,300 283,300 283,300 38.5 200,200-29.3 200,200-29.3 200,200-29.3 200,200-29.3 151,000-24.6 Reversal of Provision 164,656 20.0 34,283 66,687 97,504 131,907-19.9 25,761-24.9 49,008-26.5 72,757-25.4 92,168-30.1 - - Interest Repayment 104,479 15.0 23,373 46,898 69,133 93,952-10.1 19,552-16.3 37,197-20.7 55,379-19.9 70,502-25.0 - - Bad Debts Expenses (ACOM's Voluntary Waiver of Repayments) 60,176 29.7 10,909 19,789 28,370 37,954-36.9 6,209-43.1 11,810-40.3 17,377-38.8 21,666-42.9 - - Additional Provision 243,456 317.1 - - - 48,807-80.0 - - - - - - 42,968-12.0 - - Provision at the End of Respective Period 283,300 38.5 249,016 216,612 185,795 200,200-29.3 174,438-29.9 151,191-30.2 127,442-31.4 151,000-24.6 - - Increase or Decrease in Provision 78,800 - -34,283-66,687-97,504-83,100 - -25,761 - -49,008 - -72,757 - -49,200 - - - - 14 -
27. Funds Procurement (ACOM) (/Millions of yen) 2011/6 2011/9 2011/12 2012/9 C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) C.R.(%) Borrowings 643,652 100.0 627,549 667,331 640,704 611,827 100.0 576,407 100.0 582,149 100.0 527,458 100.0 569,824-6.9 100.0 487,500-14.4 100.0 Indirect 402,561 62.5 370,121 395,717 380,753 378,198 61.8 365,816 63.5 384,554 66.1 352,916 66.9 393,278 4.0 69.0 330,400-16.0 67.8 City Banks, etc. 99,261 15.4 95,477 119,499 110,843 122,859 20.1 117,620 20.4 144,243 24.8 125,107 23.7 142,031 15.6 24.9 - - - Regional Banks 11,540 1.8 10,674 9,026 11,862 12,088 2.0 16,691 2.9 17,321 3.0 18,415 3.5 27,054 123.8 4.8 - - - Trust Banks 156,528 24.3 156,528 156,528 156,528 160,528 26.2 150,458 26.1 160,528 27.6 149,308 28.3 161,528 0.6 28.3 - - - Foreign Banks 7,000 1.1 4,900 4,800 1,700 1,600 0.3 1,500 0.3 1,000 0.1 3,000 0.6 3,000 87.5 0.5 - - - Life Insurance Companies 40,497 6.3 32,499 33,418 29,767 30,286 4.9 26,539 4.6 29,545 5.1 25,208 4.8 27,153-10.3 4.8 - - - Non-life Insurance Companies 2,088 0.3 1,936 754 150 100 0.0 100 0.0 50 0.0 50 0.0 1,500-0.3 - - - Others 85,647 13.3 68,107 71,692 69,902 50,737 8.3 52,907 9.2 31,867 5.5 31,827 6.0 31,012-38.9 5.4 - - - Direct 241,090 37.5 257,428 271,613 259,951 233,628 38.2 210,591 36.5 197,594 33.9 174,541 33.1 176,545-24.4 31.0 157,100-11.0 32.2 Straight Bonds 202,840 31.5 220,427 235,862 225,450 200,836 32.8 180,423 31.3 170,052 29.2 149,624 28.4 154,253-23.2 27.1 - - - Asset Based Lending 38,250 6.0 37,000 35,751 34,501 32,792 5.4 30,167 5.2 27,542 4.7 24,917 4.7 22,291-32.0 3.9 - - - Short-term Loans Payable - - - - - - - - - 13,000 2.2 - - 29,432-5.2 - - - Long-term Loans Payable 643,652 100.0 627,549 667,331 640,704 611,827 100.0 576,407 100.0 569,149 97.8 527,458 100.0 540,392-11.7 94.8 - - - Fixed 558,762 86.8 561,671 603,747 583,568 552,612 90.3 512,566 88.9 522,199 89.7 464,975 88.2 509,816-7.7 89.5 - - - Interest Rate Swaps (Notional) 239,069 37.1 235,194 263,790 261,469 257,487 42.1 245,913 42.7 256,128 44.0 241,841 45.9 252,018-2.1 44.2 - - - Average Interest Rate on Funds Procured During the Year (%) 2.57-2.89 2.84 2.82 2.85-2.86-2.90-2.91-2.93 - - 2.84 - - Average Nominal Interest Rate on Funds Procured During the Year 1.87-2.03 2.07 2.10 2.12-2.24-2.27-2.26-2.25 - - - - - Floating Interest Rate 1.98-2.27 2.27 2.26 2.27-2.41-2.41-2.35-2.31 - - - - - Fixed Interest Rate 2.64-2.97 2.91 2.89 2.92-2.91-2.96-2.97-3.01 - - - - - Short-term - - - - - - - - - - - - - - - - - - - Long-term 2.57-2.89 2.84 2.82 2.85-2.86-2.90-2.91-2.93 - - - - - Direct 2.31-2.72 2.71 2.67 2.73-2.66-2.69-2.71-2.78 - - - - - Indirect 2.66-2.99 2.93 2.92 2.94-2.99-3.03-3.02-3.02 - - - - - <Reference> Term Average of Long-term Prime Rate 1.50-1.58 1.51 1.47 1.45-1.32-1.29-1.27-1.24 - - - - - Notes : 1. Financial expenses pertaining to derivatives have been excluded from the calculation of average nominal interest rate on funds procured during the year. : 2. "Former Long-term Credit Banks" is listed under "City Banks,etc." from the second quarter for the fiscal year ended March 2009. : 3. Syndicated loans are booked under "Others" in "Indirect". - 15 -
28. Credit Card Business (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 2012/9 Card Shopping Receivables 21,625-18.3 20,611 19,867 19,174 18,482-14.5 17,914-13.1 17,350-12.7 16,921-11.7 16,580-10.3 16,900 1.9 Revolving Receivables 20,807-18.1 19,777 18,870 18,182 17,597-15.4 16,989-14.1 16,437-12.9 15,972-12.2 15,709-10.7 - - Number of Cardholders 235,118-37.1 216,983 215,706 178,094 170,188-27.6 162,589-25.1 155,061-28.1 150,506-15.5 147,465-13.4 173,000 17.3 Number of s with Shopping Receivables 117,961-18.7 114,753 111,863 108,782 102,784-12.9 104,274-9.1 101,449-9.3 98,688-9.3 95,330-7.3 - - Revenue from Credit Card Business 3,403-13.8 754 1,488 2,207 2,900-14.8 678-10.1 1,345-9.6 2,003-9.3 2,632-9.2 2,500-5.0 Note : From the first quarter of FY ending March, 2013, operating revenue above is classified as operating revenue by segment which used to be classified as operating revenue by category; therefore, operating revenues for prior periods are reclassified as operating revenue by segment. 29. Guarantee Business (ACOM) (Millions of yen) 2011/6 2011/9 2011/12 2012/9 Guaranteed Receivables 443,460 39.8 449,686 464,202 466,585 483,282 9.0 540,370 20.2 557,018 20.0 564,743 21.0 586,521 21.4 654,200 11.5 Number of s with Outstanding Balance 899,855 34.2 910,990 925,582 926,176 949,626 5.5 1,074,956 18.0 1,092,810 18.1 1,101,614 18.9 1,127,829 18.8 1,221,600 8.3 Average Balance of Guarantee Bussiness for Consumers per (Thousands of yen) 492 4.0 493 501 503 508 3.3 502 1.8 509 1.6 512 1.8 520 2.4 535 2.9 Revenue from Guarantee Business 22,461 53.7 5,726 11,636 17,181 22,950 2.2 5,714-0.2 11,940 2.6 18,040 5.0 24,422 6.4 27,500 12.6 Alliance Partners 19-19 19 21 22-22 - 22-22 - 22 - - - Notes : 1. With effect on May 12, 2012, part of the ACOM's card loan business, provided under "Cash One," was demerged (absorption-type demerger) and taken over by Jibun Bank Corporation. The guarantee services for the unsecured card loans for individuals provided by Jibun Bank Corporation will continue to be provided by ACOM. : 2. From the first quarter of FY ending March, 2013, operating revenue above is classified as operating revenue by segment which used to be classified as operating revenue by category; therefore, operating revenues for prior periods are reclassified as operating revenue by segment. - 16 -