Financial Services Guide Version Date 1 st March 2018 Elliott Davies Pty Ltd AFSL 424016 ABN 94 068 509 615 667 Wynnum Rd PO Box 264 Morningside QLD 4170 P 07 3395 8900 E clientservices@albertdelanyandelliott.com.au W www.albertdelanyandelliott.com.au Authorised Representatives: Albert, Delany & Elliott Financial Services Pty Ltd Corporate Authorised Rep (ASIC # 251040) Wayne Elliott (ASIC # 288762) Robyn Elliott (ASIC # 317387) Ian Henry (ASIC # 1260485) Authorised for distribution by Elliott Davies
Why am I receiving this document? This Financial Services Guide (FSG) is an important document which we are required to provide to you as a condition of our Australian Financial Services Licence (AFSL). It contains information about: Elliott Davies Pty Ltd, Albert, Delany & Elliott Financial Services, Your Financial Adviser, The advice services offered and their cost, Any conflicts of interest which may impact the services, and How we deal with complaints if you are not satisfied with our services. When we provide you with financial planning services you may receive: A Statement of Advice (SOA) or Record of Advice (ROA) which documents the advice we provide to you A Product Disclosure Statement (PDS) which explains the products we have recommended. Information about us Elliott Davies is different to many financial planning practices as it holds its own Australian Financial Services Licence (424016) which has been issued by the Australian Securities and Investments Commission (ASIC). Elliott Davies is owned and managed by Wayne and Robyn Elliott. At Albert, Delany & Elliott, our clients expect us to instil a sense of Peace of Mind through tailoring a financial navigation chart appropriate to their financial now and their financial future. Our clients want us to chart a strategy that will help them to: We achieve this through our Lifestyle Financial Planning solutions: First we listen to your concerns, We ask questions, We research, We think strategically, and Then recommend your financial foundation strategy. Our experience shows by taking time and effort to build the right foundations a more robust financial plan can be implemented. Keeping Track of your cashflow, risk assessment and management, estate planning and wealth accumulation is fundamental to the wealth building process. As a licensee we are required to comply with the obligations of the Corporations Act and the conditions of our licence. This includes the need to have compensation arrangements in place with a Professional Indemnity insurer. What services do we provide? Elliott Davies holds a licence to provide a comprehensive range of services which include: Superannuation and SMSF advice Personal insurance advice Managed investment advice Securities advice Retirement planning advice Margin lending advice Portfolio review services Salary Packaging Advice Cashflow Management These services are provided to both wholesale and retail clients. Create wealth, Preserve wealth, and Transfer wealth tax effectively.
Your Financial Advisers Wayne Elliott, Robyn Elliott and Ian Henry will provide these services to you through Albert, Delany & Elliott Financial Services Pty Ltd. Albert, Delany & Elliott is a Corporate Authorised Representative under the licence held by Elliott Davies. Albert, Delany & Elliott is a family owned financial advice business established in 1996. Wayne, Robyn and Ian are Authorised Representatives of Elliott Davies. They act on behalf of Elliott Davies which is responsible for the services that they provide. Wayne has the following qualifications: Diploma of Financial Planning (Deakin University) current equivalent is Advanced Diploma. Wayne has experience as an insurance adviser and/or financial planner since 1991. Robyn started working in the business in 1994. Robyn has a Bachelor of Education, Diploma Bus (Acct), Diploma of Financial Services (Financial Planning), Masters of Accounting and SMSF Association Specialist Adviser Qualification. Ian has worked in the industry for over 20 years. Ian has a Diploma of Financial Services (Financial Planning) and a Graduate Certificate in Applied Finance. The financial advice process We recognise that the objectives and personal circumstances of each client are different. What is right for one client may not be right for another. We will listen to you to understand your objectives and circumstances. We will also ask questions to make sure we address all issues. When we first provide advice to you it will be explained thoroughly and documented in a Statement of Advice which you can take away and read. The Statement of Advice will explain the basis for the advice, the cost to you of implementing the advice and any commissions or associations which could have influenced the advice. We will also provide you with a Product Disclosure Statement. This contains information about each product recommended to help you understand the investment being recommended. At all times you are able to contact us and ask questions about the advice and investments recommended. You can provide instructions to us in writing, via phone or via email. Please note you are responsible for ensuring your instructions do however reach us. We may provide further advice to you to keep your plan up to date for changes in your circumstances, changes in the law and changes in the economy and products. The further advice we provide will be dependent on the terms of the Client Services Agreement you sign with us. It will be documented in a Record of Advice. Fees All fees are payable to Albert, Delany & Elliott Financial Services Pty Ltd. Wayne, Robyn and Ian are paid a salary by Albert, Delany & Elliott and Wayne and Robyn share in the profits of the business. Your first meeting with us is complimentary and obligation free. Plan Preparation Fee The Plan Preparation fee includes all meetings with you, the time we take to determine our advice and the production of the SOA. The Plan Preparation fee is based on the scope and complexity of advice provided to you. We will agree the fee with you at our first meeting. Plan Implementation Fee If you decide to proceed with our advice, we will charge a fee for the time we spend assisting you with implementation. We will let you know what the fee will be in the SOA.
Brokerage We have the option of agreeing to charge Brokerage for trading investments. If agreed, Brokerage is charged on each trade we execute on your behalf. Brokerage is 1.1% subject to a minimum rate of $110. For example, if your trade is $10,000 then the brokerage will be $110. Ongoing Advice and Services Fees Once your investments are established we may meet with you periodically to provide performance reports and update our advice. The updates will consider the latest investment research from industry experts, changes in legislation, new products available in the market and any changes to your personal circumstances. Ongoing fees will depend on what ongoing advice and/or services are provided, and are usually an agreed fixed fee. The services and fees will be set out in the SOA or ROA that we provide to you. Commissions Albert, Delany & Elliott receives commissions from some product providers. We may be paid upfront and ongoing commissions for products we recommend to you. Commissions are paid to us by the relevant product provider and will be disclosed in our written advice to you. Investment Commissions From 1 July 2013, commissions were banned on new investment and superannuation products. In certain cases, for products purchased before 1 July 2013, we may continue to be paid initial commissions of up to 5.12% of amounts invested and ongoing commissions of up to 1.1% of the account balance. Your adviser may reduce their fee for service if they receive commissions as a result of recommending a product to you. If this occurs, and you decide not to proceed with your adviser s recommendations, or if your insurance policies are cancelled within two years of acceptance (in which case the insurer claims back all or some of the commissions paid), your adviser may invoice you directly for the cost of their service. These commissions will be set out in the SOA or ROA that we provide to you. Other Benefits We may also receive additional benefits by way of sponsorship of educations seminars, conference or training days. Details of any benefits received above $300 will be maintained on a register which is available to you on request. Referral Fees & Commissions In some situations, we receive fees or commissions where we refer you to external parties. We will disclose the referral arrangements to you whenever we refer you to an external party. In some situations, we pay fees or commissions to external parties who have referred you to us. We will disclose the referral arrangements to you when we provide you with a SOA. Making a Complaint We endeavour to provide you with the best advice and service at all times. If you are not satisfied with our services then we encourage you to please call us or put your complaint in writing to our office. If you are not satisfied with our response you can refer it to the Financial Ombudsman Service. You can contact FOS on 1300 780 808. This service is provided to you free of charge. Insurance Commissions For insurance products, commissions are based on a percentage of your premium. The maximum upfront commission payable is reducing over time: to 80% from 1 January 2018, 70% from 1 January 2019 and 60% from 1 January 2020. The maximum ongoing commission payable is 20%.
Your Privacy We maintain a record of your personal information that includes details of your objectives, financial circumstances and needs. We also maintain a record of the recommendations we make. If you wish to examine your file, you should ask us and we will make arrangements for you to do so. We will only disclose information about you: To product providers we recommend and you agree to use, Where the law requires us to do so, and If you consent for us to do so. Elliott Davies has a privacy policy for your personal information. You can ask us for a copy if you would like further information. Disclaimer All information and advice is for the private use of the person to whom it is provided. This presentation was prepared by Albert, Delany & Elliott Financial Services Pty Ltd without taking into account your objectives, financial situation or needs. The information was obtained from sources deemed reliable. It is not guaranteed as accurate or complete and should not be relied upon as such. Opinions expressed are for general information only and are subject to change. Albert, Delany & Elliott does not accept responsibility for such information and states that the presentation is of general nature only and neither represents nor is intended to be advice. Whilst every care has been taken in its preparation, no person should act specifically on the basis of the material contained in this presentation. You should consider the Product Disclosure Statement relating to the financial products and consult your financial adviser before making a decision about whether to acquire, hold or dispose of a financial product. Past performance is not a reliable indicator of future performance. Wayne M Elliott DFP Authorised Representative Albert Delany & Elliott Financial Services Pty Ltd ABN 44 054 486 681 Charting your financial evolution 667 Wynnum Rd PO Box 264 Morningside QLD 4170 P 07 3395 8900 E clientservices@albertdelanyandelliott.com.au W www.albertdelanyandelliott.com.au