Texas Highways Reader Profile Study

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The findings cited in this report are based on a survey sponsored by the Texas Department of Transportation (TxDOT) on behalf of their publication, Texas Highways. PURPOSE Through the use of a mixed-mode survey effort (mail and email) representing the Texas Highways circulation of active subscribers (excluding TxDOT employees), the purpose of this research project was to provide editors and advertisers with a profile of this audience. Specific areas of inquiry included: recipients readership and use of Texas Highways their preferences for future topic coverage their other information sources and use of the Texas Highways website their Texas travel and activities a demographic and household profile 1

The survey sample of 26,000 was selected in systematic, stratified fashion by Texas Highways and Readex Research from the Texas Highways circulation of active subscribers (excluding TxDOT employees), representing 103,710 recipients at the time of sample selection. METHOD The sample was stratified by contact information provided (whether or not the recipient had an email address available) and by age to optimize statistical precision for anticipated segment-level analyses. Responses have been weighted in tabulation to accurately reflect true population proportions. Data was collected via mail and online surveys from November 13 to December 27, 2013. The survey was closed for tabulation with 2,808 usable responses an 11% overall response rate. The mail segment received a higher response rate than the email segment (40% vs. 10%). As with any research, the results should be interpreted with the potential of non-response bias in mind. It is unknown how those who responded to the survey may be different from those who did not respond. In general, the higher the response rate, the lower the probability of estimation errors due to non-response and thus, the more stable the results. The margin of error for percentages based on 2,808 usable responses is ±1.8 percentage points at the 95% confidence level. The margin of error for percentages based on smaller sample sizes will be larger. (Please refer to the Appendix for details of the survey method.) 3

Readex Research is a nationally recognized independent research company located in Stillwater, Minnesota. Its roots are in survey research for the magazine publishing industry, but specialization in conducting high-quality survey research (by mail and/or the Internet) has brought clients from many other markets, including associations, corporate marketers and communicators, and government agencies. Since its founding in 1947, Readex has completed thousands of surveys for a lengthy and diverse list of clients. ABOUT READEX RESEARCH As a full-service survey research supplier, Readex provides in-house processing of all phases of each project (traditional mailing, broadcast emailing, and data processing) to ensure complete control over project quality and schedule. Analytical capabilities include a range of multivariate statistics and modeling techniques, in addition to the more traditional stub-and-banner tabulations. This survey was conducted and this report was prepared by Readex in accordance with accepted research standards and practices. 5

Subscription Tenure and Readership Frequency Subscribers 1 have been receiving Texas Highways for an average of 11.5 years. The publication does a good job at both retaining subscribers and acquiring new ones; 22% have subscribed to the publication for at least 20 years, while 11% are new subscribers (less than 1 year). Subscription Tenure 30 years or more 8% 25-29 years 5% 20-24 years 9% 15-19 years 9% 10-14 years 15% 5-9 years 16% 1-4 years 26% less than 1 year 11% mean (years) 11.5 median 9 base: all 2,808 respondents Readership of Texas Highways is extremely strong. The typical subscriber has read or looked through all 4 of the last 4 issues; 93% have read/looked through at least 3 of the last 4 issues. While readership is high across all age segments, it tends to be slightly lower among the younger audience. 1 Subscribers refers to the 2,808 individuals from Texas Highways circulation of active subscribers (excluding TxDOT employees) who responded to the survey, representing 103,710 individuals at the time of sample selection. 8

Readership Frequency by Age How many of the last 4 issues of Texas Highways have you read or looked through? FINDINGS Readership and Use of Texas Highways TOTAL <40 40-59 60-69 70+ 4 of 4 85% 70% 83% 86% 85% 3 of 4 8% 13% 9% 9% 8% 2 of 4 3% 14% 5% 2% 2% 1 of 4 2% 1% 2% 1% 2% none 1% 2% 0% 1% 1% mean 3.8 3.5 3.7 3.8 3.8 median 4 4 4 4 4 haven't yet received 4 issues 1% 1% 1% 1% 2% base: all 2,808 respondents; those in each segment =5%-9% =10%-79% =80%+ 9

Reasons for Reading Texas Highways by Age For what reasons do you read Texas Highways? FINDINGS Readership and Use of Texas Highways TOTAL <40 40-59 60-69 70+ to learn about different Texas cities/towns 85% 79% 86% 84% 86% to learn about Texas landscape/wildlife 77% 66% 78% 77% 78% to enjoy the photography 70% 57% 64% 66% 75% for inspiration to travel 63% 74% 74% 67% 54% to learn about small-town festivals 58% 53% 64% 61% 54% for entertainment 54% 57% 53% 49% 58% to learn about Texas cultural arts/events 53% 60% 56% 59% 46% to get specific information about planning trips 45% 44% 50% 51% 38% other 8% 9% 9% 7% 7% base: all 2,808 respondents; those in each segment (multiple answers) =30%-49% =50%-69% =70%+ 11

Actions Taken by Age In the last 12 months, what actions have you taken as a result of reading Texas Highways? FINDINGS Readership and Use of Texas Highways TOTAL <40 40-59 60-69 70+ traveled to/visited a destination in Texas 73% 74% 77% 83% 64% discussed travel with others 60% 60% 66% 66% 53% used information for future trips 58% 60% 70% 67% 45% attended an event or festival in Texas 50% 44% 55% 58% 41% passed magazine along to others 48% 40% 42% 47% 50% scheduled a weekend trip in Texas 38% 39% 41% 44% 31% extended a planned trip in Texas 26% 14% 24% 28% 25% visited an advertiser's website 24% 39% 36% 30% 14% visited more attractions 22% 18% 22% 24% 20% visited the TEXAS HIGHWAYS website 17% 37% 24% 22% 10% purchased a TEXAS HIGHWAYS product 9% 2% 7% 11% 11% made reservations/purchased tickets 8% 16% 10% 10% 5% used advertiser inquiry card 6% 7% 6% 8% 6% contacted an advertiser 6% 10% 6% 9% 4% purchased other product or service 4% 8% 3% 5% 3% other 2% 3% 2% 1% 1% TOOK ACTION 93% 92% 94% 97% 88% base: all 2,808 respondents; those in each segment (multiple answers) =30%-49% =50%-69% =70%+ 13

Travel Due to Reading Texas Highways Three in four subscribers (73%) traveled to/visited a destination in Texas in the last 12 months as a result of reading Texas Highways, averaging 1.6 trips/destinations each. Among this group of travelers inspired by the publication, their longest trips averaged 3.6 days. One in four subscribers (26%) extended a Texas trip in the last 12 months as a result of reading Texas Highways. Among this group, their average trip extension was 2.3 days. One-half of subscribers (49%) attended an event or festival in Texas in the last 12 months as a result of reading Texas Highways. 14

Travel Due to Reading Texas Highways If you decided to travel to/visit a Texas destination in the last 12 months after reading Texas Highways, how many days was your longest trip? FINDINGS Readership and Use of Texas Highways If you decided to extend a Texas trip in the last 12 months after reading Texas Highways, how many days did you extend your trip? In the last 12 months, how many times have you done each of the following as a result of reading Texas Highways? *proportion who traveled to/visited a destination in Texas 73% *mean number of times **mean length of longest trip 1.6 times 3.6 days *proportion who extended a Texas trip 26% ***mean length of trip extension 2.3 days *proportion who attended an event or festival in Texas 49% *mean number of times 1 time *base: all 2,808 respondents **base: 2,232 respondents who traveled to/visited a Texas destination in the last 12 months due to reading Texas Highways ***base: 755 respondents who extended a Texas trip in the last 12 months due to reading Texas Highways 15

Topic Interests Subscribers are interested in reading about a variety of topics in Texas Highways. About three-fourths or more are interested (rating of 4 or 5 on a 5-point scale where 5 = very interested and 1 = not at all interested) in reading about history and historic sites (83%), small-town destinations (77%), food & restaurants (73%), state/national parks (73%), and/or driving tours (73%). More than half are interested in wildlife (70%), profiles of famous Texans (66%), science and natural history (64%), and/or festivals (55%). Other topics such as theme parks (15%) are of interest to a minority, warranting more limited coverage. Those under the age of 70 are more likely than older subscribers to be interested in reading many of the listed topics in Texas Highways. Select differences are displayed below; for a complete comparison, refer to Table 011 in the Data Tables section. Topic Interests: Interested* Summary by Age <40 40-59 60-69 70+ state/national parks 87% 88% 80% 62% driving tours 74% 82% 83% 60% science and natural history 74% 69% 68% 59% festivals 69% 71% 62% 42% Texas music events 62% 62% 48% 25% vineyards tours 43% 45% 39% 24% art museums 49% 33% 34% 23% urban destinations 48% 39% 28% 22% base: those in each segment *Interested = rating of 4 or 5 on a 5-point scale where 5 = very interested and 1 = not at all interested =30%-49% =50%-69% =70%+ 16

Sections of Interest Which of the following sections in Texas Highways do you find interesting? FINDINGS Topic and Section Interests Daytripper 85% Drive 62% TH Traveler 46% Travel Matters 44% Next Weekend 37% Plates 20% Merge 12% base: all 2,808 respondents (multiple answers) 19

Feature Interests by Age How interested are you in seeing the following features on the Texas Highways website? INTERESTED* SUMMARY FINDINGS Texas Highways Website and Online/Electronic Activities TOTAL <40 40-59 60-69 70+ events calendar 45% 49% 61% 53% 33% photo slides hows 34% 46% 48% 42% 23% magazine archives 31% 53% 47% 39% 17% management of subscriptions online 24% 37% 37% 31% 13% online store to buy TEXAS HIGHWAYS products 23% 20% 29% 30% 15% ability to share magazine content with friends 18% 23% 25% 21% 12% videos 18% 20% 27% 23% 9% editor blogs 6% 9% 11% 7% 4% web-only content 6% 19% 11% 7% 2% interactions with other TEXAS HIGHWAYS readers 4% 8% 7% 4% 2% base: all 2,808 respondents; those in each segment *Interested = rating of 4 or 5 on a 5-point scale where 5 = very interested and 1 = not at all interested =20%-29% =30%-39% =40%+ 23

Other Publications Read/Websites Visited Regularly Texas Highways reaches a unique audience. Excluding local newspapers, no other publication or website is read/visited regularly by more than 37% of Texas Highways subscribers. In comparison with other publications and websites they read/visit regularly, subscribers tend to feel that Texas Highways is superior. A majority rate it better (rating of 4 or 5 on a 5-point scale where 5 = much better and 1 = much worse) in all of the eight listed areas. See chart below. Those between the ages of 40 and 69 are more likely than other subscribers to rate Texas Highways as better in nearly all areas than other publications/websites they read/visit regularly. Comparison With Other Publications/Websites: Better* Summary by Age TOTAL <40 40-59 60-69 70+ quality of photography 82% 74% 84% 86% 80% overall appearance 77% 64% 82% 82% 74% value for the money 73% 66% 78% 79% 69% accuracy of information presented 71% 58% 75% 76% 67% quality of writing 70% 54% 71% 75% 68% detail of information 70% 63% 74% 75% 66% range of topics covered 70% 55% 69% 74% 69% overall publication/website 66% 57% 76% 75% 57% base: all 2,808 respondents; those in each segment *Better = rating of 4 or 5 on a 5-point scale where 5 = much better and 1 = much worse =60%-69% =70%-79% =80%+ 26

Importance of Aspects to Travel and Sources of Information for Inspiring/Planning Vacations Many aspects are important to subscribers when traveling. Affordability tops the list, rated by 82% as important (rating of 4 or 5 on a 5-point scale where 5 = very important and 1 = not at all important). Historic landmarks and museums are important to 74% when they travel, and simply getting away from everyday life to 73%. Convenience is important to many subscribers as well; 72% rate ease of travel planning as important, and 64% convenient access to attractions. Variety of dining options is important to 66%. Fewer find the architectural interest (46%) and/or cultural diversity (38%) of a destination important. Nine in ten subscribers (89%) gather information for inspiring and planning vacations from Texas Highways magazine, while two-thirds (66%) do so from friends and relatives. One-fourth (26%) gather information for inspiring and planning vacations from www.texashighways.com. Sources of Information for Inspiring/Planning Vacations Texas Highways magazine 89% other destination website 21% friends and relatives 66% Texas State Travel Guide 16% other magazines 41% travel agencies 10% newspapers 36% www.traveltex.com 3% www.texashighways.com 26% blogs 2% AAA automobile club 21% other 7% base: all 2,808 respondents (multiple answers) 28

Texas Trips Nine in ten subscribers (88%) took trips for business or leisure within Texas in the last 12 months. The instance is slightly higher among those under 70 years old (91%-96%) than those 70 or over (81%). base: all 2,808 respondents TOTAL <40 40-59 60-69 70+ proportion who took a trip within Texas in last 12 months 88% 96% 91% 93% 81% Those who took trips within Texas in the last 12 months did so for a variety of reasons, most commonly to connect with family/friends (62%), enjoy new experiences (44%), and/or to get out of the city (39%). Shopping and trying new restaurants were travel reasons for 25% each. 89% of those who took trips within Texas in the last 12 months took leisure trips. They averaged 3.7 leisure trips within Texas in the last 12 months, with a typical trip averaging 3.1 days. Leisure Trips proportion who took leisure trips within Texas in the last 12 months 89% mean number of leisure trips 3.7 trips mean length of typical leisure trips 3.1 days base: 2,586 respondents who took a trip within Texas in the last 12 months 30