Community Survey 2017

Community Survey 2017 Brown University Department of Public Safety Prepared by the Office of Institutional Research for the Department of Public Safety

Summary of Results The Community Survey was administered by the Department of Public Safety (DPS) between March and May 2017. The overall response rate of known populations was approximately 16%. Fewer than half of the respondents had an interaction with DPS in the previous two years, primarily for service requests or in-person contact with personnel. Responding officer(s) were seen as courteous, professional, and knowledgeable. The overall service of DPS was rated as excellent by 72%. Participation in DPS programs varied widely with 58% responding that they had not participated in any programs. Most participation was reported in Safewalk (17%) and Operation I.D. Property Registration (13%); most participants found these programs to be useful and informative. There was a reported desire to have more programs devoted to crime prevention and personal safety, as well as more safety information and media campaigns. Crime advisories were found to be very useful and informative by 48%; the preferred method of communication was through email (81%). Feelings of safety varied depending upon the situation. Walking with a Safewalker was evaluated as the safest activity (1% unsafe/somewhat unsafe), while walking back to an off-campus residence was evaluated as the most unsafe activity (24% unsafe/somewhat unsafe). Introduction and Methodology The Department of Public Safety (DPS) periodically surveys the Brown University community as part of the Department s reaccreditation with the Commission on Accreditation for Law Enforcement Agencies. The webbased Community Survey was most recently administered between March and May 2017, providing faculty, staff, students, and others to provide feedback to DPS on the following topics: Services Rendered and Performance Rating nature of the respondent s most recent contact with DPS and satisfaction with the response Crime Prevention and Community Relations respondent s participation in and rating of DPS programs; interest in safety topics; rating of crime advisories and notifications Perception ratings of competency and behavior of DPS officers; safety at Brown The community was invited to participate via Morning Mail and the DPS website. As an added incentive for completing the survey, active members of the Brown community were eligible to win an ipad. Brown University 2 Office of Institutional Research

Due to the survey being open to anyone with access to Morning Mail or the DPS website, it is not possible to determine the exact number of individuals in the survey population. However, the population of faculty, staff, and students were estimated using Brown s official fall semester census counts, which were provided to the U.S. Department of Education through the Integrated Postsecondary Educations Data System (IPEDS) in Fall 2016. The breakdown of population, respondents, and response rates are found below. Response Rates by Affiliation to Brown Affiliation Population (IPEDS) Number of Valid Responses Response Rate Faculty/Visiting Faculty 1,424 161 11% Staff 3,031 715 24% Undergraduate Student 6,926 1,014 15% Graduate Student 2,310 355 15% Medical Student 545 72 13% Sub-Total (known population) 14,236 2,317 16% Visitor n/a 11 n/a Parent n/a 2 n/a Alumni n/a 5 n/a Other Affiliate(please specify) n/a 37 n/a Total n/a 2,372 n/a There were a total of 2,758 survey responses. However, 215 individuals were excluded from analysis for not answering any questions. A total of 171 duplicate responses were removed for respondents who completed the survey more than once. This report provides overall results of the 2,372 respondents listed above, not taking into account a person s affiliation. Responses by affiliation are found in the Appendix. Respondents who identified as other affiliation provided an additional description, which commonly included post-docs or medical residents or fellows. In the appendix, responses from faculty and staff were aggregated into one group and visitors, parents, alumni, and other affiliates were grouped together as "other." In addition to providing an affiliation, respondents were asked to self-identify by race/ethnicity and gender. The table below shows the racial and gender identity distributions of those who provided an answer. Racial/Ethnic and Gender Identity Race/ethnicity % Providing Race Gender % Providing Gender Black (Non-Hispanic) 3.9% Female 59.4% Hispanic 7.4% Male 36.8% Asian/Pacific Islander 17.3% Gender Neutral 1.1% Native American/Alaskan Native 0.3% Prefer not to answer 2.8% White (Non-Hispanic) 59.1% Multiracial 5.8% Other 1.6% Prefer not to answer 4.8% Brown University 3 Office of Institutional Research

Services Rendered and Performance Rating The survey first asked respondents if, in the past two years, they had personally had an interaction with a member of the Department of Public Safety (DPS). Fewer than half (47%) answered that they had interacted with DPS. Among those who had an interaction, 96% were satisfied with the response and/or service rendered. Don't remember, 5% Had Interaction with DPS Satisfied with Response No, 4% No, 48% Yes, 47% Yes, 96% Service calls and in-person contact with personnel were the most likely reasons cited for having had an interaction with DPS. Respondents who marked "service" were asked to further clarify the type of service they received. Gaining access to a building, either because of a lock out or after hours, was the service request most often cited (51%). Nature of Interaction Service 34% In person contact with personnel 26% Attendance at a DPS event General inquiry Reporting a crime or incident 10% 9% 12% Safewalk escort Crime victim/witness 4% 6% 0% 10% 30% 40% Brown University 4 Office of Institutional Research

Ratings of the responding officer's or staff's courtesy, professionalism, or knowledge were generally high. Most people who had an interaction with DPS were "very satisfied" with the level of courtesy (93%). Over half responded that DPS had been "very professional" (72%) and "very knowledgeable" (63%). The overall service was rated "excellent" by 72% of respondents. 100% Satisfied with Courtesy 93% 100% Level of Professionalism 80% 80% 72% 60% 60% 40% 40% 25% 0% Yes, I was very satisfied 4% 3% Somewhat satisfied No, I was not satisfied at all 0% Very professional Professional 3% Unprofessional Level of Knowledge Overall Service Rating 100% 100% 80% 60% 63% 80% 60% 72% 40% 0% Very knowledgeable 35% Knowledgeable 2% Not very knowledgeable 40% 0% 22% 3% 2% Excellent Good Fair Poor Brown University 5 Office of Institutional Research

Crime Prevention and Community Relations DPS provides a number of educational programs and services to the Brown community. The survey asked respondents if they had participated in any of these programs and, if so, to rate its usefulness. More than half indicated that they had not participated in any programs, Safewalk service was used by 17%, and Operation ID Property Registration was used by 13%. DPS Program Participation Rate No participation in any programs 58% Safewalk Service 17% Operation I.D. Property Registration 13% Bear Tips Program 10% Brown Guardian 9% Crime Awareness/Personal Safety Presentation 4% Coffee with a Cop 4% Brown Building Security Initiative 4% S.A.F.E. Programming 2% R.A.D. Basic Self-Defense Training 2% DPS Athletic Events Series 1% Officer/Student Dialogue Program 1% Cooking with Cops 1% Usefulness of Program Safewalk Service 58% 37% 5% Operation I.D. 43% 49% 8% Bear Tips Program 33% 51% 16% Brown Guardian 26% 57% 17% Crime Awareness/Personal Safety Presentation 37% 52% 11% Coffee with a Cop 30% 54% 16% Brown Building Security Initiative 33% 55% 12% S.A.F.E. Programming 34% 54% 12% R.A.D. Basic Self-Defense Training 42% 45% 13% DPS Athletic Events Series 25% 56% Officer/Student Dialogue Program 29% 55% 16% Cooking with Cops 21% 57% 22% 0% 40% 60% 80% 100% Brown University 6 Office of Institutional Research

Initiatives or programs that people would like to see more of on campus included crime prevention and personal safety sessions and safety information and media campaigns. Topics of most interest included personal safety, theft prevention, building security, and domestic violence and stalking awareness. Desired Initiatives Safety Topics of Interest Crime Prevention and Personal Safety Sessions Safety information & media campaigns Informal opportunities to meet & greet DPS Community forums focusing on safety Panel discussions focusing on topics related to 47% 37% 30% 23% 21% Personal Safety Theft Prevention Building Security Domestic Violence & Burglary Prevention Hostile Intruder Awareness Travel Safety Residential Hall Safety Workplace Violence Holiday Safety 42% 32% 31% 29% 28% 27% 16% 14% 11% 75% Other 7% Homeland Security Other 11% 3% 0% 40% 0% 40% 60% 80% The survey noted that "the Department of Public Safety will send out Crime Advisories and Notifications in an effort to inform community members about crime trends." It then asked respondents to rate the usefulness of the updates and to indicate how they preferred to receive communications from DPS. In general, people found crime advisories to be useful and informative. Most preferred email as a way to receive updates. Among the 2% who marked "other communication," text messages were commonly specified. 100% Usefulness of Crime Advisories Preferred Methods of Communication from DPS 80% 60% 48% 46% Email Morning Mail Electronic Newsletter 25% 17% 81% 40% Social Media 9% 6% Posters Other 5% 2% 0% Very useful and informative Useful and informative Not very useful or informative Mailing 1% 0% 40% 60% 80% 100% Brown University 7 Office of Institutional Research

Perception The final section of the survey asked participants to consider the competency, attitudes, behaviors, and visibility of DPS officers and staff. Additionally, questions about safety in various scenarios were presented. DPS and its personnel were seen by most participants as competent (60%) or extremely competent (38%) and were rated as being very respectful (35%) or extremely respectful (28%). 100% 80% 60% 40% 0% 38% competent Competency of DPS 60% Competent 1% Incompetent Attitudes and Behaviors of Officers respectful 28% Very respectful 35% Respectful 30% Fairly respectful 7% Disrespectful 1% 0% 40% 60% 80% 100% Satisfaction with the visibility of uniformed police and public safety officers was generally high 54% were satisfied, while 41% were very satisfied. DPS also contracts the services of an external security group, otherwise known around campus as "Yellow Jackets." More than half of respondents were aware of Yellow Jackets (70%) and were either made to feel somewhat safe (41%) or very safe (30%) by their presence. 100% 80% 60% 40% 0% Satisfaction with Visibility of Uniformed Police 41% 54% 5% Very satisfied Satisfied Not satisfied Sense of Safety from "Yellow Jacket" Security They make me feel very safe They make me feel somewhat safe They don't make me feel any safer I don't have an opinion 9% 30% 41% 0% 40% 60% 80% 100% While there was general satisfaction with the visibility of uniformed DPS officers, there were hours of the day where respondents indicated they would like to see increased visibility. The timeframe from 8:00 p.m. to midnight was the most common timeframe for more visibility. There were also areas around the Brown campus where an increased officer presence was desired, particularly around Thayer Street. Among those who marked "other" area, the Jewelry District/Downtown was the most common response ( of the write-in answers). Brown University 8 Office of Institutional Research

Hours of Desired Increased Visibility of DPS Areas with Desired Increased Presence by DPS 4:00pm-8:00pm 18% Thayer Street None 22% 40% 8:00pm-12:00am 33% All of the above Athletic Complex 13% 22% 12:00am-3:00am 30% Pembroke campus 12% None 18% Other Main Green 12% 7% 0% 40% 60% 80% 100% 0% 10% 30% 40% 50% Finally, respondents were asked to indicate how safe they felt during various situations, most of them labeled on the survey as being "after dark" or "at night." These situations included walking back to an off-campus residence, which was deemed the most unsafe, and walking with a Safewalker, which was evaluated as the safest. Feeling of Safety in Various Situations Walking alone after dark 12% 53% 14% 18% 4% 1% Waiting for the Brown University Shuttle after dark 50% 18% 11% Walking alone to your parked car after dark 12% 43% 22% 19% 4% 1% Walking with a Safewalker at night 49% 35% 15% 2% Leaving the library at night 18% 47% 12% Walking back to your off-campus residence 12% 35% 29% 17% 7% 0% 10% 30% 40% 50% 60% 70% 80% 90% 100% Very safe Reasonably safe Neither safe or unsafe Somewhat unsafe Unsafe Brown University 9 Office of Institutional Research

Appendix: Responses by Affiliation to University Services Rendered and Performance Rating 1. In the past two years, have you personally had an interaction with a member of the Department of Public Safety? Yes 411 47% 548 54% 117 33% 26 36% 14 25% 1,116 47% No 440 50% 403 40% 218 61% 40 56% 41 75% 1,142 48% I don't remember 25 3% 63 6% 20 6% 6 8% 0 0% 114 5% Total Responses 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 2. What was the nature of your most recent interaction with the Department of Public Safety? Service 119 29% 215 39% 35 30% 5 2 14% 376 34% Crime victim/witness 19 5% 23 4% 6 5% 0 0% 0 0% 48 4% follow-up and/or support Reporting a crime or 42 10% 51 9% 9 8% 2 8% 2 14% 106 9% incident In person contact with 145 35% 112 25 21% 4 16% 4 29% 290 26% personnel General inquiry 38 9% 50 9% 14 12% 2 8% 5 36% 109 10% Safewalk escort 6 1% 49 9% 6 5% 1 4% 1 7% 63 6% Attendance at a DPS 47 11% 50 9% 22 19% 11 44% 0 0% 130 12% community outreach event Total Responses 416 100% 550 100% 117 100% 25 100% 14 100% 1,122 100% 3. Were you satisfied with the response and/or service rendered? Yes 402 97% 523 95% 109 94% 25 100% 13 93% 1,072 96% No 11 3% 25 5% 7 6% 0 0% 1 7% 44 4% Total Responses 413 100% 548 100% 116 100% 25 100% 14 100% 1,116 100% 4. Were you satisfied with the officer's or staff's level of courtesy? Yes, I was very satisfied 394 96% 499 91% 110 94% 23 92% 13 93% 1,039 93% Somewhat satisfied 15 4% 27 5% 4 3% 2 8% 1 7% 49 4% No, I was not satisfied at 3 1% 23 4% 3 3% 0 0% 0 0% 29 3% all Total Responses 412 100% 549 100% 117 100% 25 100% 14 100% 1,117 100% Brown University 10 Office of Institutional Research

5. What was the responding officer's or staff's level of professionalism at the time? Very professional 335 82% 358 65% 79 68% 20 77% 8 57% 800 72% Professional 72 18% 166 30% 34 29% 6 23% 6 43% 284 25% Unprofessional 3 1% 23 4% 4 3% 0 0% 0 0% 30 3% Total Responses 410 100% 547 100% 117 100% 26 100% 14 100% 1,114 100% 6. Would you say the officer(s) or staff you dealt with was: Very knowledgeable 297 72% 306 56% 72 62% 19 76% 7 50% 701 63% Knowledgeable 110 27% 224 41% 38 32% 6 24% 6 43% 384 35% Not very knowledgeable 3 1% 14 3% 7 6% 0 0% 1 7% 25 2% Total Responses 410 100% 544 100% 117 100% 25 100% 14 100% 1,110 100% 7. Did you receive a clear explanation about what was happening? Yes 394 98% 497 93% 102 89% 24 100% 12 86% 1,029 94% No 10 2% 39 7% 13 11% 0 0% 2 14% 64 6% Total Responses 404 100% 536 100% 115 100% 24 100% 14 100% 1,093 100% 8. How would you rate the overall service you received from the officer(s) or staff? Excellent 328 80% 363 66% 81 70% 21 84% 8 57% 801 72% Good 75 18% 139 25% 27 23% 2 8% 5 36% 248 22% Fair 3 1% 27 5% 4 3% 2 8% 0 0% 36 3% Poor 4 1% 17 3% 4 3% 0 0% 1 7% 26 2% Total Responses 410 100% 546 100% 116 100% 25 100% 14 100% 1,111 100% Brown University 11 Office of Institutional Research

Crime Prevention and Community Relations 9. Please check all the DPS programs that you have participated in: S.A.F.E. Programming 14 2% 21 2% 12 3% 2 3% 2 4% 51 2% Brown Guardian 70 8% 109 11% 34 10% 6 8% 5 9% 224 9% Operation I.D. Property 73 8% 178 18% 40 11% 12 17% 3 5% 306 13% Registration R.A.D. Basic Self-Defense 27 3% 25 2% 2 1% 0 0% 1 2% 55 2% Training Brown Building Security 75 9% 8 1% 3 1% 0 0% 1 2% 87 4% Initiative Officer/Student Dialogue 6 1% 11 1% 3 1% 0 0% 0 0% 20 1% Program Cooking with Cops 4 0% 6 1% 2 1% 0 0% 0 0% 12 1% Coffee with a Cop 66 8% 13 1% 11 3% 2 3% 0 0% 92 4% Safewalk Service 20 2% 338 33% 35 10% 14 19% 3 5% 410 17% Crime 53 6% 32 3% 15 4% 2 3% 1 2% 103 4% Awareness/Personal Safety Presentation Bear Tips Program 45 5% 165 16% 26 7% 6 8% 3 5% 245 10% DPS Athletic Events Series 10 1% 14 1% 4 1% 1 1% 1 2% 30 1% DPS Child Safety Seat 5 1% 0 0% 0 0% 0 0% 0 0% 5 0% Inspections Residential Security 0 0% 6 1% 2 1% 0 0% 0 0% 8 0% Vulnerability Assessment No participation in any 567 65% 486 48% 233 66% 45 63% 42 76% 1,373 58% programs Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 10. Were you familiar with our programs and services prior to participating in this survey? Yes 338 41% 409 42% 132 38% 19 29% 10 19% 908 40% No 495 59% 564 58% 213 62% 47 71% 44 81% 1,363 60% Total Responses 833 100% 973 100% 345 100% 66 100% 54 100% 2,271 100% 11. Have you acquired a Personal Safety Alarm (PAL) from Public Safety? Yes 44 5% 180 18% 20 6% 6 9% 6 11% 256 11% No 812 95% 814 82% 334 94% 64 91% 48 89% 2,072 89% Total Responses 856 100% 994 100% 354 100% 70 100% 54 100% 2,328 100% Brown University 12 Office of Institutional Research

12. How do you rate the programs you have participated in? A. S.A.F.E. Programming 26 48% 30 27% 16 34% 2 29% 2 29% 76 34% 22 41% 66 59% 26 55% 3 43% 5 71% 122 54% 6 11% 15 14% 5 11% 2 29% 0 0% 28 12% Total Responses 54 100% 111 100% 47 100% 7 100% 7 100% 226 100% B. Brown Guardian 39 39% 39 21% 13 19% 2 22% 4 44% 97 26% 54 53% 105 57% 44 65% 3 33% 5 56% 211 57% 8 8% 41 22% 11 16% 4 44% 0 0% 64 17% Total Responses 101 100% 185 100% 68 100% 9 100% 9 100% 372 100% C. Operation I.D. Property Registration 52 45% 108 43% 23 32% 11 65% 4 44% 198 43% 55 48% 126 51% 36 50% 5 29% 4 44% 226 49% 8 7% 15 6% 13 18% 1 6% 1 11% 38 8% Total Responses 115 100% 249 100% 72 100% 17 100% 9 100% 462 100% D. R.A.D. Basic Self- Defense Training 40 59% 39 36% 11 28% 1 33% 4 57% 95 42% 22 32% 54 50% 22 56% 1 33% 2 29% 101 45% 6 9% 16 15% 6 15% 1 33% 1 14% 30 13% Total Responses 68 100% 109 100% 39 100% 3 100% 7 100% 226 100% E. Cooking with Cops 14 31% 14 15% 10 24% 0 0% 1 17% 39 21% 23 51% 56 61% 24 59% 0 0% 4 67% 107 57% 8 18% 22 24% 7 17% 4 100% 1 17% 42 22% Total Responses 45 100% 92 100% 41 100% 4 100% 6 100% 188 100% Brown University 13 Office of Institutional Research

F. Coffee with a Cop 41 41% 16 16% 18 38% 0 0% 1 17% 76 30% 51 52% 61 62% 23 48% 1 4 67% 140 54% 7 7% 22 22% 7 15% 4 80% 1 17% 41 16% Total Responses 99 100% 99 100% 48 100% 5 100% 6 100% 257 100% G. Brown Building Security Initiative 55 47% 16 18% 10 26% 1 25% 2 29% 84 33% 57 48% 58 64% 23 59% 1 25% 3 43% 142 55% 6 5% 16 18% 6 15% 2 50% 2 29% 32 12% Total Responses 118 100% 90 100% 39 100% 4 100% 7 100% 258 100% H. Safewalk Service 38 58% 233 59% 43 57% 8 44% 6 60% 328 58% 22 34% 153 38% 24 32% 9 50% 4 40% 212 37% 5 8% 12 3% 8 11% 1 6% 0 0% 26 5% Total Responses 65 100% 398 100% 75 100% 18 100% 10 100% 566 100% I. Crime Awareness/Personal Safety Presentation 45 53% 32 29% 12 26% 4 67% 2 29% 95 37% 34 40% 62 57% 29 62% 1 17% 5 71% 131 52% 6 7% 15 14% 6 13% 1 17% 0 0% 28 11% Total Responses 85 100% 109 100% 47 100% 6 100% 7 100% 254 100% J. Officer/Student Dialogue Program 18 38% 23 24% 12 29% 0 0% 3 50% 56 29% 21 44% 56 60% 25 60% 2 67% 2 33% 106 55% 9 19% 15 16% 5 12% 1 33% 1 17% 31 16% Total Responses 48 100% 94 100% 42 100% 3 100% 6 100% 193 100% Brown University 14 Office of Institutional Research

K. Bear Tips Program 37 45% 66 32% 12 22% 2 3 33% 120 33% 35 43% 109 52% 31 56% 6 60% 5 56% 186 51% 10 12% 33 16% 12 22% 2 1 11% 58 16% Total Responses 82 100% 208 100% 55 100% 10 100% 9 100% 364 100% L. DPS Athletic Events Series 17 35% 19 11 26% 0 0% 2 29% 49 25% 24 49% 58 60% 23 55% 1 25% 4 57% 110 56% 8 16% 19 8 19% 3 75% 1 14% 39 Total Responses 49 100% 96 100% 42 100% 4 100% 7 100% 198 100% M. DPS Child Safety Seat Inspections 19 42% 13 15% 9 23% 0 0% 1 14% 42 23% 18 40% 56 65% 22 56% 1 33% 5 71% 102 57% 8 18% 17 8 21% 2 67% 1 14% 36 Total Responses 45 100% 86 100% 39 100% 3 100% 7 100% 180 100% N. Residential Security Vulnerability Assessment 17 40% 19 7 17% 0 0% 3 50% 46 25% 20 48% 58 62% 27 66% 2 67% 3 50% 110 59% 5 12% 16 17% 7 17% 1 33% 0 0% 29 16% Total Responses 42 100% 93 100% 41 100% 3 100% 6 100% 185 100% Brown University 15 Office of Institutional Research

13. What type of initiatives would you like to see more of on campus? Crime Prevention and 442 50% 456 45% 153 43% 38 53% 27 49% 1,116 47% Personal Safety Sessions Community forums 207 24% 224 22% 77 22% 19 26% 9 16% 536 23% focusing on safety Safety information & 317 36% 384 38% 136 38% 28 39% 18 33% 883 37% media campaigns Panel discussions focusing 171 256 25% 60 17% 9 13% 11 507 21% on topics related to campus safety Informal opportunities to 240 27% 336 33% 107 30% 15 21% 18 33% 716 30% meet & greet DPS personnel Other 74 8% 40 4% 28 8% 6 8% 7 13% 155 7% Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 14. What safety topics interest you most? Personal Safety 677 77% 740 73% 261 74% 52 72% 41 75% 1,771 75% Building Security 407 46% 234 23% 87 25% 17 24% 20 36% 765 32% Burglary Prevention 181 21% 316 31% 141 40% 30 42% 15 27% 683 29% Theft Prevention 308 35% 458 45% 176 50% 36 50% 23 42% 1,001 42% Workplace Violence 165 19% 109 11% 44 12% 6 8% 7 13% 331 14% Prevention Domestic Violence & 154 18% 430 42% 100 28% 23 32% 19 35% 726 31% Stalking Awareness Residential Hall Safety 53 6% 303 30% 17 5% 2 3% 8 15% 383 16% Travel Safety 206 24% 274 27% 130 37% 15 21% 19 35% 644 27% Holiday Safety 87 10% 118 12% 49 14% 8 11% 9 16% 271 11% Homeland Security 110 13% 97 10% 39 11% 4 6% 10 18% 260 11% Hostile Intruder 325 37% 241 24% 79 22% 12 17% 12 22% 669 28% Awareness Other 25 3% 21 2% 12 3% 4 6% 2 4% 64 3% Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 15. The Department of Public Safety will send out Crime Advisories and Notifications in an effort to inform community members about crime trends. Do you find these updates: Very useful and 426 50% 481 48% 155 44% 35 49% 22 41% 1,119 48% informative Useful and informative 389 45% 457 46% 176 50% 33 46% 29 54% 1,084 46% Not very useful or 42 5% 60 6% 24 7% 3 4% 3 6% 132 6% informative Total Responses 857 100% 998 100% 355 100% 71 100% 54 100% 2,335 100% Brown University 16 Office of Institutional Research

16. What method of communication do you most prefer to receive campus safety updates, safety tips, event notices, etc.? Electronic Newsletter 144 16% 180 18% 70 12 17% 9 16% 415 17% Morning Mail 235 27% 259 26% 83 23% 9 13% 10 18% 596 25% Email 717 82% 821 81% 275 77% 55 76% 46 84% 1,914 81% Mailing 3 0% 11 1% 6 2% 3 4% 0 0% 23 1% Posters 22 3% 74 7% 14 4% 1 1% 6 11% 117 5% Social Media (Facebook, 46 5% 125 12% 33 9% 3 4% 5 9% 212 9% Twitter) Other 19 2% 17 2% 5 1% 0 0% 1 2% 42 2% Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 17. Are you currently following us on Twitter? Yes 47 5% 34 3% 16 5% 0 0% 5 9% 102 4% No 810 95% 963 97% 338 95% 71 100% 48 91% 2,230 96% Total Responses 857 100% 997 100% 354 100% 71 100% 53 100% 2,332 100% 18. What topics are you interested in viewing on our twitter feed? Campus safety updates 69 8% 67 7% 30 8% 2 3% 7 13% 175 7% Event information 47 5% 47 5% 27 8% 4 6% 5 9% 130 5% Links to external campus 32 4% 26 3% 8 2% 1 1% 3 5% 70 3% safety related news articles Safety tips 54 6% 51 5% 23 6% 3 4% 8 15% 139 6% Information about 34 4% 47 5% 9 3% 1 1% 3 5% 94 4% personnel Pictures 29 3% 30 3% 6 2% 0 0% 2 4% 67 3% Other 7 1% 3 0% 2 1% 0 0% 2 4% 14 1% Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 19. Have you visited our Facebook page? Yes 88 10% 121 12% 38 11% 5 7% 6 11% 258 11% No 768 90% 875 88% 317 89% 66 93% 48 89% 2,074 89% Total Responses 856 100% 996 100% 355 100% 71 100% 54 100% 2,332 100% Brown University 17 Office of Institutional Research

Perception 20. How would you rate the competency of the department and its personnel? competent 366 43% 356 36% 110 33% 22 31% 19 37% 873 38% Competent 473 56% 605 62% 220 65% 47 67% 31 60% 1,376 60% Incompetent 4 0% 15 2% 6 2% 1 1% 2 4% 28 1% Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% 21. Based on your experiences with the Department of Public Safety Officers, how would you rate officers' attitudes and behaviors towards members of the Brown community? respectful 261 31% 252 26% 94 28% 18 26% 12 23% 637 28% Very respectful 312 37% 343 35% 99 29% 17 24% 19 37% 790 35% Respectful 245 29% 269 28% 117 35% 29 41% 18 35% 678 30% Fairly respectful 23 3% 101 10% 22 7% 6 9% 2 4% 154 7% Disrespectful 2 0% 11 1% 4 1% 0 0% 1 2% 18 1% Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% 22. Are you satisfied with the visibility of our uniformed police and public safety officers? Very satisfied 317 38% 448 46% 136 40% 24 34% 18 35% 943 41% Satisfied 479 57% 486 50% 181 54% 41 59% 32 62% 1,219 54% Not satisfied 47 6% 42 4% 19 6% 5 7% 2 4% 115 5% Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% 23. Are you aware that the Department of Public Safety has contracted the services of an external security group that consists of the "Yellow Jackets" strategically posted at various locations across campus? Yes 506 60% 779 80% 236 70% 38 54% 28 54% 1,587 70% No 337 40% 197 100 30% 32 46% 24 46% 690 30% Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% Brown University 18 Office of Institutional Research

24. What effect does the presence of "Yellow Jacket" security guards have on your sense of safety at Brown? They make me feel very 152 18% 405 41% 110 33% 16 23% 11 21% 694 30% safe They make me feel 339 40% 423 43% 133 40% 16 23% 25 48% 936 41% somewhat safe They don't make me feel 98 12% 59 6% 29 9% 9 13% 2 4% 197 9% any safer I don't have an opinion 254 30% 89 9% 64 19% 29 41% 14 27% 450 Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% 25. What time of day would you like to see an increased visibility of officers? 4:00pm-8:00pm 340 40% 23 2% 38 11% 4 6% 11 21% 416 18% 8:00pm-12:00am 260 31% 281 29% 162 48% 29 41% 22 42% 754 33% 12:00am-3:00am 75 9% 500 51% 77 23% 26 37% 8 15% 686 30% None 168 172 18% 59 18% 11 16% 11 21% 421 18% Total Responses 843 100% 976 100% 336 100% 70 100% 52 100% 2,277 100% 26. What areas at Brown, if any, would you like to see increased officer presence? Thayer Street 296 34% 472 47% 129 36% 22 31% 23 42% 942 40% Athletic Complex 91 10% 113 11% 74 21% 10 14% 9 16% 297 13% Pembroke campus 76 9% 167 16% 31 9% 4 6% 6 11% 284 12% Main Green 47 5% 84 8% 24 7% 3 4% 2 4% 160 7% All of the above 239 27% 180 18% 61 17% 19 26% 11 510 22% None 211 24% 202 89 25% 20 28% 11 533 22% Other 139 16% 80 8% 40 11% 14 19% 7 13% 280 12% Total Respondents 876 100% 1,014 100% 355 100% 72 100% 55 100% 2,372 100% 27. How often does a DPS officer visit your administrative or academic department and/or building? Regularly 130 18% 64 8% 25 8% 5 8% 5 13% 229 12% Periodically 247 33% 248 30% 82 28% 16 27% 9 23% 602 31% Seldom 365 49% 503 62% 188 64% 38 64% 26 65% 1,120 57% Total Responses 742 100% 815 100% 295 100% 59 100% 40 100% 1,951 100% Brown University 19 Office of Institutional Research

28. How safe do you feel at Brown when A. walking alone after dark Very safe 71 9% 130 13% 48 14% 8 11% 5 10% 262 12% Reasonably safe 431 52% 537 55% 168 50% 37 53% 33 63% 1,206 53% Neither safe or unsafe 137 16% 117 12% 47 14% 6 9% 7 13% 314 14% Somewhat unsafe 167 153 16% 61 18% 13 19% 6 12% 400 18% Unsafe 28 3% 38 4% 12 4% 6 9% 1 2% 85 4% Total Responses 834 100% 975 100% 336 100% 70 100% 52 100% 2,267 100% B. waiting for the Brown University Shuttle after dark? Very safe 77 12% 235 24% 71 22% 10 14% 11 27% 404 Reasonably safe 297 45% 502 52% 168 52% 38 54% 19 46% 1,024 50% Neither safe or unsafe 178 27% 125 13% 50 15% 8 11% 7 17% 368 18% Somewhat unsafe 92 14% 83 9% 35 11% 12 17% 4 10% 226 11% Unsafe 10 2% 16 2% 1 0% 2 3% 0 0% 29 1% Total Responses 654 100% 961 100% 325 100% 70 100% 41 100% 2,051 100% C. walking alone to your parked car after dark? Very safe 75 9% 113 13% 46 14% 11 16% 6 13% 251 12% Reasonably safe 362 44% 338 40% 147 46% 32 46% 17 35% 896 43% Neither safe or unsafe 148 18% 237 28% 57 18% 10 14% 13 27% 465 22% Somewhat unsafe 198 24% 126 15% 54 17% 12 17% 9 19% 399 19% Unsafe 32 4% 32 4% 17 5% 5 7% 3 6% 89 4% Total Responses 815 100% 846 100% 321 100% 70 100% 48 100% 2,100 100% D. walking with a Safewalker at night? Very safe 169 33% 552 61% 129 43% 27 40% 17 46% 894 49% Reasonably safe 175 34% 302 33% 116 39% 33 49% 11 30% 637 35% Neither safe or unsafe 157 31% 54 6% 49 16% 7 10% 8 22% 275 15% Somewhat unsafe 7 1% 1 0% 4 1% 0 0% 1 3% 13 1% Unsafe 3 1% 2 0% 0 0% 0 0% 0 0% 5 0% Total Responses 511 100% 911 100% 298 100% 67 100% 37 100% 1,824 100% Brown University 20 Office of Institutional Research

E. leaving the library at night? Very safe 61 11% 194 64 11 16% 7 18% 337 18% Reasonably safe 200 38% 500 52% 158 49% 34 49% 19 48% 911 47% Neither safe or unsafe 200 38% 122 13% 47 15% 12 17% 11 28% 392 Somewhat unsafe 66 12% 117 12% 45 14% 10 14% 2 5% 240 12% Unsafe 6 1% 26 3% 9 3% 2 3% 1 3% 44 2% Total Responses 533 100% 959 100% 323 100% 69 100% 40 100% 1,924 100% F. walking back to your off-campus residence? Very safe 48 9% 106 13% 45 14% 7 10% 6 15% 212 12% Reasonably safe 178 34% 265 32% 141 43% 28 41% 24 59% 636 35% Neither safe or unsafe 213 40% 236 29% 46 14% 11 16% 8 514 29% Somewhat unsafe 68 13% 157 19% 67 15 22% 1 2% 308 17% Unsafe 21 4% 60 7% 32 10% 8 12% 2 5% 123 7% Total Responses 528 100% 824 100% 331 100% 69 100% 41 100% 1,793 100% Brown University 21 Office of Institutional Research