INVESTORS CALL PRESENTATION FULL YEAR 2016 AND Q1 2017 RESULTS POSITIONED FOR RECOVERY AND GROWTH
This presentation contains or incorporates by reference forward-looking statements regarding the belief or current expectations of Diamond Bank, the Directors and other members of its senior management about the Group s businesses and the transactions described in this presentation. Generally, words such as could, will, expect, intend, anticipate, believe, plan, seek or similar expressions identify forward-looking statements. These forward-looking statements are not guarantees of future performance. Rather, they are based on current views and assumptions and involve known and unknown risks, uncertainties and other factors, many of which are outside the control of the Company and/or its Group and are difficult to predict, that may cause actual results to differ materially from any future results or developments expressed or implied from the forward-looking statements. Such risks and uncertainties include, but are not limited to, regulatory developments, competitive conditions, technological developments and general economic conditions. The Bank assumes no responsibility to update any of the forward looking statements contained in this presentation. Any forward-looking statement contained in this presentation based on past or current trends and/or activities of Diamond Bank should not be taken as a representation that such trends or activities will continue in the future. No statement in this presentation is intended to be a profit forecast or to imply that the earnings of the Company for the current year or future years will necessarily match or exceed the historical or published earnings of the Company. Each forward-looking statement speaks only as of the date of the particular statement. Diamond Bank expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Diamond Bank s expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. 2
OVERVIEW STRATEGY & BUSINESS UPDATE FY 2016 & Q1 2017 RESULTS & ANALYSIS 2017 OUTLOOK & CONCLUSION UZOMA DOZIE CEO UZOMA DOZIE CEO CHIUGO NDUBISI CFO UZOMA DOZIE CEO Q&A 3
Key strengths: - Technology and innovation to provide beyond banking lifestyle solutions for customers. - Leading digital transformation in response to changing consumer lifestyles. - New and existing partnerships with third parties to broaden access to financial services - Setting new governance benchmarks. Countries where we operate (number of branches) Total Assets Total Equity Nigeria (277), West Africa (47), UK (1) N2.0 trillion N226.7 billion Key partnerships: MTN Diamond Y ello WWB BETA Banking USAID Mediloan IFC MSME Banking Interswitch Payments Visa Debit & Credit Cards Gates Foundation Financial inclusion ATMs/POS 1,054/15,092 Ratings S&P: B-; Fitch: BB+; GCR: BBB+ Group Head Count 3,557 Share Holding (%) 17.75% Market Capitalization* N20.4bn 61.95% 9.25% 4.95% 6.10% Listing Nigerian Stock Exchange (2005) Ticker (Bloomberg) DIAMONDBNK:NL London Stock Exchange (2008) Ticker (Bloomberg) DBPA:LI Carlyle Kunoch Mr and Mrs. Dozie Diamond Partners Free Float Auditors KPMG Professional Services * Bank, As at December 31, 2016 5
MACRO ECONOMIC ENVIRONMENT Oil prices improved and rose above budget benchmark price Forex management framework remained tight with attendant scarcity in 2016 Oil and non oil revenues increased and Eurobond issue was oversubscribed Inflation closed the year at 18.5% and productivity in the economy stalled Relative peace returned to oil producing areas in second half of 2016 Unpaid wages and pensions in the public and private sectors remained an issue Disparity in Naira exchange rates in official and parallel markets reduced IMF believes the naira is overvalued by 20% and that exchange rate is non floating 6
FINANCIAL YEAR 2016: KEY DEVELOPMENTS GROSS EARNINGS DROPPED PRIMARILY AS A RESULT OF LOWER INTEREST INCOME EARNED DURING THE YEAR SHARPENED FOCUS ON IMPROVING RISK ADJUSTED YIELD ON LOANS. GREATER ATTENTION IS ALSO PAID TO FEE OPPORTUNITIES IN RETAIL OFFERINGS IMPAIRMENT CHARGES ON RISK ASSETS INCREASED YEAR ON YEAR PROFIT BEFORE TAX DECLINED FROM FIGURES RECORDED IN PRIOR YEAR IMPROVED RISK MANAGEMENT FRAMEWORK NOW IN PLACE. LOAN MONITORING HAS BEEN STRENGTHENED. ACTIONS ARE UNDERWAY TO IMPROVE PROFITABILITY 7
FINANCIAL YEAR 2016: KEY DEVELOPMENTS RETAIL DEPOSITS RISE TO N727BN BY END OF DEC 2016 VERSUS N598BN BY END OF DEC 2015 POSITIONED TO ATTRACT NEW LOW COST DEPOSITS RETAIL BASE CONTINUES TO GROW CORPORATE LOANS RISE TO N745BN BY END OF DEC 2016 VERSUS N561BN END OF DEC 2015 NAIRA DEVALUATION EFFECTS KICK IN, BUT OPPORTUNITIES IN RELATIONSHIPS WITH BLUE CHIP COMPANIES EMERGE CORPORATE DEPOSITS RISE TO N351BN BY END OF DEC 2016 VERSUS N298BN END OF DEC 2015 IMPROVED LEVERAGING OF EXISTING RELATIONSHIPS AND VALUE CHAIN MARKETING APPROACH 8
RETAIL BANKING VALUE CHAIN COST CONTAINMENT IMPROVED UNDERWRITING & RISK MANAGEMENT Technology led customer acquisition and service delivery Innovation and expansion of service options on ADCs Spread our footprint without increasing the traditional banking channels Migrate more customers to the electronic banking channels and cards Develop additional merchant relationships Increase volume of asset finance loans and advances Retain status as a leading agent of financial inclusion Promoting business synergy between corporate, Retail/MSME and business banking Connect people and markets Promote collaboration with ecosystem partners to create value for customers Improve ADC uptake to reduce cost of branch services Balance sheet management guided growth to contain AMCON fees, NDIC premium etc. Zero by 2017 Non value adding processes and resources Reduce cost of funds by leveraging financial inclusion Strengthen enterprise risk management framework. Improve post disbursement loan monitoring. Focus on recoveries from delinquent or previously written off loans. 9
STRATEGY AND BUSINESS UPDATE UZOMA DOZIE, CEO
RETAIL BANKING: DELIVERING THE STRATEGY PERFORMANCE SNAPSHOT LOANS (GROSS) N73bn N97bn N80bn N75bn N64bn CHANNEL TRANSACTION SPLIT 38% 34% 29% 25% 27% 20% 17% 17% 15% 39% 38% 41% 45% 41% 30% 29% 27% 28% 8% 9% 6% 7% 8% 7% 8% 7% 7% 5% 5% 14% 15% 18% 19% Dec. 15 Mar. 16 Jun. 16 Sep. 16 Dec. 16 Personal Loan Auto Loan & Lease Mortgages MSME Credit Card 42% 46% 50% 52% 8% 8% 6% 6% Q1 Q2 Q3 Q4 Diamond Online Mobile Banking ATM Branch DEPOSITS N598bn N672bn N694bn N690bn N727bn 13% 13% 13% 10% 9% 87% 87% 87% 90% 91% Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Low Cost Deposits Fixed Deposits LOANS DEPOSITS CHANNELS SPLIT Challenging economic environment and selective loan underwriting caused sharp decline in portfolio size but yields remain attractive. Deposit increased year on year, and quarter on quarter, a reversal from drop recorded in Q3 2016. Low cost base remains stable. Share of transaction by mobile banking and ATMs continue to improve as concerted efforts are made to move more people to digital channels. This has positive implications for cost and non interest revenues. 11
FASTEST GROWING RETAIL BANK IN NIGERIA FINANCIAL INCLUSION CUSTOMERS 8,601,345 MSME CUSTOMERS 285,000 OTHER RETAIL CUSTOMERS 6,303,532 6,436,349 154,240 5,282,912 Dec. 2015 Dec. 2016 Dec. 2015 Dec. 2016 Dec. 2015 Dec. 2016 AGENT NETWORK 24,745 36,106 Dec. 2015 Dec. 2016 NO. OF DEBIT & CREDIT CARDS IN ISSUE 6,642,584 5,342,898 Dec. 2015 Dec. 2016 ATM STATISTCS FUTURE FOCUS Number of Active ATMs 1,054 ATM transaction count 58 m ATM income earned N1,050m Access new people and connect markets; Increase channel footprint; Improve fees and income by encouraging more transactions on ADCs; Expand service offerings on our e-payment solutions; Drive financial inclusion; attract first time bank account owners. 12
MOBILE APPS PHONE AIRTIME PURCHASE 10,226,049 6,425,146 7,412,882 4,747,544 5,012,278 2,186,349 1,762,707 3,875,980 6,059,291 8,402,483 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Volume (N'000) Count MOBILE APPS BILLS PAYMENT 3,095,104 2,464,265 1,864,508 1,616,708 753,743 734,424 555,149 339,991 385,077 173,171 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Mobile Banking Our flagship app, Diamond Mobile continues to deliver convenience in banking to our customers. In January 2017, the two millionth customer signed on. Volume (N'000) Count 13
BUSINESS BANKING PERFORMANCE SNAPSHOT LOAN (GROSS) N187bn N129bn N137bn N147bn N116bn 1% 1% 1% 1% 1% NUMBER OF BUSINESS BANKING CUSTOMERS 146,191 99% 99% 99% 99% 99% 30,687 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Dec. 2015 Dec. 2016 Middle Market Others DEPOSITS N337bn N189bn N186bn N172bn N151bn 18% 10% 10% 1% 1% 82% 90% 90% 99% 99% Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Middle Market Others LOANS DEPOSITS CUSTOMERS Loan volume decreased quarter on quarter, and year on year, reflecting stricter risk and monitoring framework.. Deposits dropped as a result of internal reclassification of accounts. Emphasis shifts to low cost deposits with considerable success. Restructuring of the operating segments to fit into the retail strategy of the bank has led to business banking customers relocation to other segments. 14
CORPORATE BANKING PERFORMANCE SNAPSHOT LOANS (GROSS) CUSTOMER COLLECTIONS (N m) N561bn N495bn N823bn N898bn N745bn 618,571 57% 59% 60% 62% 62% 20% 23% 4% 3% 4% 37% 37% 34% 15% 23% 584,720 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Dec. 2015 Dec. 2016 DEPOSITS Institutional banking Infrastructure & Transport Energy Business N298bn N418bn N453bn N539bn N351bn 11% 8% 20% 6% 13% 7% 20% 46% 35% 24% 45% 69% 86% 80% 30% Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Institutional banking Infrastructure & Transport Energy Business LOANS DEPOSITS COLLECTIONS Corporate banking loans increased by 33% Y-o-Y on the strength of emerging opportunities in relationships with blue chip companies and devaluation of the naira. Deposits increased through the year as we leveraged relationships, payment gateways and VCM. Improved collections reflect successes in VCM as we increased share with existing clients and signed on more corporates. 15
FY 2016 RESULTS & ANALYSIS CHIUGO NDUBISI, CFO
2016 FULL YEAR FINANCIAL SUMMARY GROSS EARNINGS DROPPED DRIVEN BY SHORTFALL IN INTEREST INCOME, BUT FEES & COMM. INCOME INCREASED PROFIT IS DOWN DUE TO IMPAIRMENT CHARGES BUT ACTION IS UNDERWAY TO DELIVER FUTURE IMPROVEMENT OPERATING EXPENSES STABILIZE GREATER COST DISCIPLNE UNDERWAY NPL RATIO IS UP BUT STRENGHTENED RISK MANAGEMENT IS DELIVERING VALUE TOTAL ASSETS, GROSS LOANS AND CUSTOMER DEPOSITS ALL IMPROVE YEAR ON YEAR 17
FINANCIAL HIGHLIGHTS INCOME STATEMENT FY 2016 N bn FY 2015 N bn CHANGE Gross Revenue Net Interest Income Non-Interest Revenue Profit before Tax Profit after Tax 212.4 107.2 62.9 5.0 3.5 217.1 109.4 59.2 7.1 5.7 (2.2%) (2.0%) 6.3% (29.6%) (38.6%) BALANCE SHEET FY 2016 N bn FY 2015 N bn CHANGE Total Assets Gross Loans & Advances Customers Deposits Total Shareholders Fund 2,049.8 1,052.8 1,424.7 226.7 1,753.2 820.5 1,233.6 214.6 16.9% 28.3% 15.5% 5.6% KEY RATIOS FY 2016 FY 2015 FY 2014 Net Interest Margin Cost-to-Income Ratio Capital Adequacy Ratio (CAR)* NPL Ratio ROE Cost of Risk EPS 5.9% 60.3% 15.0% 9.5% 1.6% 6.3% N0.15 6.1% 61.0% 16.4% 6.9% 2.7% 6.7% N0.24 6.6% 64.6% 18.5% 5.1% 14.7% 3.4% N1.66 *Bank Figures Only See Details in Appendix 18
GROSS LOAN BREAKDOWN BY ECONOMIC SECTORS DEC. 2016 (DEC. 2015) GROSS LOAN BREAKDOWN BY BUSINESS SEGMENTS DEC. 2016 (DEC. 2015) Oil & Gas 40% (31%) General Comm 16% (19%) 80% Retail 7% (9%) 11% 8% Manufacturing 11% (11%) Business Banking 13% (23%) 16% 7% 7% Others 8% (8%) Real Est & Const 7% (10%) 13% 7% Corporate Banking 80% (68%) 1% Power & Energy 7% (9%) 1% 2% Government 1% (1%) 1% Transportation 1% (2%) GROSS RISK ASSETS (N BN) 40% 4% Agriculture 2% (2%) 1040 1120 1053 2% Education 1% (1%) 821 794 Information & Communication 4% (5%) Finance & insurance 2% (1%) Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 19
NPL BY SECTOR (DEC.2016) NPL BY CLASSIFICATION 11% 36% 13% 5% 1% 10% 24% General Commerce 11% Oil & Gas 36% Real Estate & Construction 5% Finance & Insurance 1% Manufacturing 10% Information & Communication 24% N56.7bn N60.0bn N93.0bn N116.1bn N100.4bn 5% 3% 18% 37% 36% 40% 57% 42% 47% 53% 55% 40% 40% 16% 11% Dec. 2015 Mar.2016 Jun. 2016 Sep. 2016 Dec. 2016 Others 13% Substandard Doubtful Lost NPL BY SECTOR (DEC. 2015) NON PERFORMING LOANS & PROVISIONS (N BN) General Commerce 22% 22% 14% 9% 2% 17% 7% 29% Oil & Gas 14% Real Estate & Construction 9% Finance & Insurance 2% Manufacturing 17% Information & Communication 7% Others 29% 79 57 64 58 65 57 60 93 116 100 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Non Performing Loans Provisions 20
Q1 2017 RESULTS & ANALYSIS CHIUGO NDUBISI, CFO
Q1 2017 FINANCIAL SNAPSHOT NET INTEREST INCOME UP 25% YEAR ON YEAR HIGHLIGHTING INCREASING MARGINS FROM LENDING COMMISSION AND FEES INCOME INCREASE YEAR ON YEAR LEVERAGING OUR LIFESTYLE APPROACH TO BANKING PROFIT DOWN YEAR ON YEAR DUE TO ADDITIONAL IMPAIRMENT CHARGES THIS WILL ABATE SOON TOTAL ASSETS CONTINUE TO GROW AS WE CONTINUE TO EXPLORE NEW FRONTIERS 22
FINANCIAL HIGHLIGHTS Q1 2017 INCOME STATEMENT Q1 2017 N bn Q1 2016 N bn CHANGE Gross Revenue Net Interest Income Non-Interest Revenue Profit before Tax Profit after Tax 57.0 31.5 12.5 5.6 4.8 52.5 25.3 16.8 6.7 5.8 8.6% 24.5% (25.6%) (16.4%) (17.2%) BALANCE SHEET Total Assets Gross Loans & Advances Customers Deposits Total Shareholders Fund Q1 2017 N bn FY 2016 N bn CHANGE 2,075.3 1,061.7 1,435.7 232.4 2,049.8 1,052.8 1,424.7 226.7 1.2% 0.8% 0.8% 2.5% KEY RATIOS Q1 2017 Q1 2016 FY 2016 Net Interest Margin Cost-to-Income Ratio Capital Adequacy Ratio (CAR)* NPL Ratio ROE (Annualised) Cost of Risk EPS (Annualised) 6.4% 61.8% 15.1% 10.3% 8.4% 4.0% N0.84k 5.9% 60.6% 16.2% 7.2% 10.6% 4.3% N1.00k 5.9% 60.3% 15.0% 9.5% 1.6% 6.3% N0.15k *Bank Figures Only See Details in Appendix 23
GROSS LOAN BREAKDOWN BY ECONOMIC SECTORS MAR. 2017 (DEC. 2016) GROSS LOAN BREAKDOWN BY BUSINESS SEGMENTS MAR. 2017 (DEC. 2016) Oil & Gas 40% (40%) General Comm 15% (16%) 81% Retail 7% (7%) 11% 10% Manufacturing 11% (11%) Business Banking 12% (13%) 15% 7% 9% Others 10% (8%) Real Est & Const 7% (7%) 12% 7% Corporate Banking 81% (80%) 1% 1% 2% 1% Power & Energy 7% (7%) Government 1% (1%) Transportation 1% (1%) CUSTOMER DEPOSIT BY BUSINESS SEGMENT MAR. 2017 (DEC. 2016) 40% 4% Agriculture 2% (2%) Retail 51% (51%) 1% Education 1% (1%) 10% Information & Communication 4% (4%) 39% Business Banking 10% (11%) Finance & insurance 1% (2%) 51% Corporate Banking 39% (38%) 24
NPL BY SECTOR (MAR.2017) NPL BY CLASSIFICATION 11% 9% 44% 22% 4% 1% 9% General Commerce 11% Oil & Gas 44% Real Estate & Construction 4% Finance & Insurance 1% Manufacturing 9% Information & Communication 22% N56.7bn N60.0bn N93.0bn N116.1bn N100.4bn N109.7bn 5% 18% 3% 3% 37% 42% 36% 40% 57% 61% 47% 53% 55% 40% 40% 36% 16% 11% Dec. 2015 Mar.2016 Jun. 2016 Sep. 2016 Dec. 2016 Mar. 2017 Others 9% Substandard Doubtful Lost NPL BY SECTOR (DEC. 2016) NON PERFORMING LOANS & PROVISIONS (N BN) General Commerce 11% 11% 36% 13% 5% 1% 24% 10% Oil & Gas 36% Real Estate & Construction 5% Finance & Insurance 1% Manufacturing 10% Information & Communication 24% 79 76 57 64 58 65 57 60 93 116 100 110 Dec. 2015 Mar. 2016 Jun. 2016 Sep. 2016 Dec. 2016 Mar. 2017 Others 13% Non Performing Loans Provisions 25
2017 OUTLOOK & CONCLUSION UZOMA DOZIE, CEO
GUIDANCE AND OUTLOOK FOR 2017 GUIDANCE FY 2016 PERFORMANCE FY 2017 GUIDANCE ROE 1.6% 8.0% Net Interest Margin 5.9% ~ 6.0% Cost to Income Ratio 60.3% ~ 60.0% NPL Ratio 9.5% ~ 8.0% Cost of Risk 6.3% 4.0% Risk Asset Growth 30.3% 5.0% Deposit Growth 15.5% ~ 10.0% Profit before Tax N5.0 Billion ~ N20 Billion Total Assets N2.0 Trillion ~ N2.2 Trillion 27
REITERATION OF TECHNOLOGY-LED RETAIL STRATEGY IMPROVED BALANCE SHEET STRUCTURE LEADING TO EFFICIENCY MACRO CONDITIONS REMAINS TOUGH BUT OUTLOOK IS PROMISING ACTIONS TAKEN TO POSITION THE BANK FOR RECOVERY AND GROWTH 28
Q&A
FY 2016 ACTUAL N BILLION FY 2015 ACTUAL N BILLION Y-o-Y % Δ GROSS EARNINGS 212.4 217.1 (2.2) INTEREST INCOME 149.6 157.9 (5.3) INTEREST EXPENSE (42.3) (48.5) 12.8 NET INTEREST INCOME 107.2 109.4 (2.0) IMPAIRMENT CHARGE (59.0) (55.2) (6.9) NET INTEREST INCOME (AFTER IMPAIRMENT CHARGE) 48.2 54.2 (11.1) OTHER INCOME (NET) 53.9 50.4 6.9 OPERATING INCOME 102.1 104.6 (2.4) OPERATING EXPENSES (97.1) (97.5) 0.4 PROFIT BEFORE TAX 5.0 7.1 (29.6) PROFIT AFTER TAX 3.5 5.7 (38.6) OTHER COMPREHENSIVE INCOME 8.6 2.2 290.9 TOTAL COMPREHENSIVE INCOME 12.1 7.9 53.2 31
Q1 2017 ACTUAL N BILLION Q1 2016 ACTUAL N BILLION Y-o-Y % Δ GROSS EARNINGS 57.0 52.5 8.6 INTEREST INCOME 44.5 35.7 24.6 INTEREST EXPENSE (13.1) (10.4) (26.0) NET INTEREST INCOME 31.4 25.3 24.1 IMPAIRMENT CHARGE (10.6) (8.8) (20.5) NET INTEREST INCOME (AFTER IMPAIRMENT CHARGE) 20.9 16.5 26.7 OTHER INCOME (NET) 10.8 14.1 (23.4) OPERATING INCOME 31.7 30.6 3.6 OPERATING EXPENSES (26.1) (23.9) (9.2) PROFIT BEFORE TAX 5.6 6.7 (16.4) PROFIT AFTER TAX 4.8 5.8 (17.2) OTHER COMPREHENSIVE INCOME 0.8 0.0 2,840.1 TOTAL COMPREHENSIVE INCOME 5.6 5.8 (3.4) 32
GROUP STATEMENT OF FINANCIAL POSITION Q1 2017 ACTUAL N BILLION Q1 2016 ACTUAL N BILLION YoY % Δ FY 2016 ACTUAL N BILLION QoQ % Δ CASH & BALANCES WITH CENTRAL BANKS 318.2 358.9 (11.3) 329.9 (3.5) LOANS & ADVANCES TO BANKS 105.5 98.9 6.7 LOANS & ADVANCES TO CUSTOMERS 992.9 780.1 27.3 INVESTMENTS 267.6 300.2 (10.9) PLEDGED ASSETS 227.7 167.9 35.6 OTHER ASSETS 84.7 42.9 97.4 FIXED ASSETS & INTANGIBLES 73.7 67.7 8.9 DEFERRED TAX ASSET 5.0 5.0 0.0 TOTAL ASSETS 2,075.3 1,821.6 13.9 DEPOSITS FROM BANKS 114.4 101.8 12.4 DEPOSITS FROM CUSTOMERS 1,435.7 1,276.2 12.5 DERIVATIVE LIABILITY 0.2 1.3 (84.6) OTHER LIABILITIES 68.2 64.9 5.1 BORROWINGS 162.0 118.1 37.2 LONG TERM DEBT 62.3 38.9 60.2 EQUITY 232.4 220.4 5.4 TOTAL EQUITY & LIABILITIES 2,075.3 1,821.6 13.9 100.3 5.2 995.3 (0.2) 242.3 10.4 221.9 2.6 82.4 2.8 72.7 1.4 5.0 0.0 2,049.8 1.2 103.4 10.6 1,424.7 0.8 2.2 (90.9) 62.3 9.5 169.2 (4.3) 61.3 1.6 226.7 2.5 2,049.8 1.2 33
Q1 2017 FY 2016 Q1 2016 FY 2015 9-M 2015 Q1 2015 FY 2014 FY 2013 NET INTEREST MARGIN (NIM) 6.4% 5.9% 5.8% 6.1% 6.4% 6.3% 6.6% 8.1% COST OF RISK 4.0% 6.3% 4.2% 6.7% 3.2% 3.1% 3.4% 3.5% COST OF FUNDS 3.2% 2.8% 3.0% 3.2% 3.3% 3.0% 3.6% 3.4% COST INCOME RATIO 61.8% 60.3% 60.6% 61.0% 66.1% 62.0% 64.6% 60.3% EPS (ANNUALISED) 84K 15K 100K 24K 91K 123K 166K 197K NET ASSETS PER SHARE (N) 10.03 9.79 9.54 9.27 9.70 9.43 9.03 9.92 ROE (ANNUALISED) 8.4% 1.6% 10.6% 2.7% 9.8% 13.4% 14.7% 23.0% GROSS RISK ASSETS (N BILLION) 1,061.7 1,052.8 794.2 820.5 814.3 858.5 831.0 718.7 NPL (N BILLION) 109.7 100.4 53.9 56.7 38.1 42.5 42.50 25.4 PROVISIONS (N BILLION) 76.3 65.0 64.3 56.8 42.9 47.6 39.6 29.5 NPL RATIO 10.3% 9.5% 7.1% 6.9% 4.7% 5.0% 5.1% 3.5% NPL COVERAGE RATIO 69.9% 65.0% 107.2% 100.4% 112.6% 111.8% 93.3% 116.1% NPL COVERAGE RATIO (REG. RISK RSRV INCL) 96.1% 93.7% 143.2% 138.4% 112.6% 111.8% 93.3% 116.1% CAR 15.1% 15.0% 16.2% 16.3% 18.8% 18.2% 18.4% 18.0% LIQUIDITY RATIO 41.7% 42.3% 52.4% 52.8% 36.7% 37.3% 41.7% 41.8% 34