AMN/HSSN 20.1 Release Notes September 18, 2014

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AMN/HSSN 20.1 Notes September 18, 2014 During the weekend of October 18, 2014, Fannie Mae will implement Asset Management Network (AMN)/HomeSaver Solutions Network (HSSN) 20.1, which includes the changes described below for AMN/HSSN. Summary: Description Remove Servicers Ability to Close Short Sale Cases New Field Added: Servicer Evaluation Date Implement Fields in HSSN for FHFA Mandated Requirements for & Short Sale Workout Cases Business Changes: Remove Servicers Ability to Close Short Sale Cases Previous to this release, Servicers entering Short Sale cases in HSSN could potentially see the case move to Closed status if all required data and proceeds have been processed on the case. In this scenario, the case would close preventing the REAM Short Sale Closing team from reconciling the case prior to closing. With this update to the system, REAM Short Sale Closing team able to identify all closed Short Sale cases with funds and reconcile to ensure servicer compliance with the Short Sale approval letters. Servicers will see a new message on HSSN notifying them of this new process, the message will read as follows: The case is pending FNMA Representative approval. The case Closed when the review is complete. XML Bulk Upload Workout submissions will also provide the same message. 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 1

HSSN Exception Message New Field Added: Servicer Evaluation Date Currently, there is no field or mechanism within any systems for the Servicer to attest specifically to the date the Servicer completed the evaluation for the workout provided or suggested. The Servicer Evaluation Date applies to Modifications, Short Sales, and workout types. The field is defined as follows and should be provided when possible: Non SMDU Users: The date the Servicer completed their evaluation and made the decision to move forward in offering the workout to the borrower. SMDU Users: The date that corresponds with the Servicing Management Default Underwriter (SMDU) transaction ID used to create the HSSN case for the workout. For Loan Mods this is the Transaction ID associated with the Trial Structuring call. For and Short Sale this is the Transaction ID associated with the Pre-qualifying call. The new field, Servicer Evaluation Date, has been added to HSSN, as well as the XML Bulk Upload Workout, and the Spreadsheet Tool as an field. On HSSN, the field appears on the General Data Screen. Loan Modification, Short Sale, and (Deed In Lieu) Field Name Servicer Evaluation Date New or Existing Field Loan Mod, Short Sale, and HSSN Create Case HSSN Create Case - (Workout Profiler) Editable by User Date Field Optional Field Editable by User Date Field Optional Field XML Bulk Upload will be Spreadsheet Tool 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 2

Servicer Evaluation Date on HSSN Loan Modification Servicer Evaluation Date on HSSN Deed In Lieu Servicer Evaluation Date on HSSN Short Sale 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 3

Implement Fields in HSSN for FHFA Mandated Requirements for & Short Sale Workout Cases Corresponding with Servicing Guide Announcements SVC-2013-13 and SVC-2012-19, additional fields are being added for workout cases on HSSN for case submission. Cases submitted but not closed prior to this release, required to populate the additional fields if they are required fields. These 9 new fields will also be implemented for those users of XML Bulk Upload. Additional details and screen shots of the new fields are detailed below. This enhancement will utilize the existing Global Parameters that were added for Short Sales in the previous CLM : Global Parameters: Streamlined Doc Days Delinquent. Default set to 90 days. Streamlined Doc FICO Score Limit (Default) This parameter is applicable for Delegated Non Streamlined Cases [Servicer = Delegated and Streamlined Indicator = No] and all Non Delegated Cases. The default setup as 0-900 Streamlined Doc FICO Score Limit (Delegated) This parameter is applicable for Delegated Streamlined Cases [Servicer = Delegated and Streamlined Indicator = Yes] and default setup as 1-619 Edits: If Streamlined Documentation Indicator = Yes, and If Case Creation Date minus User Entered LPI Date < Streamlined Doc Days Delinquent, then reject the Case. If Streamlined Documentation Indicator = No and a non formatted date or a null date is entered then reject the case Delegated : If the streamlined documentation indicator = yes and credit score field is null or a numeric value outside of the parameter range (< 1 and > 619), reject the case. If streamlined documentation indicator = No and credit score field is not entered and/or a numeric value outside of the parameter range (< 0 and > 900), reject the case. Non Delegated : If a user fills in a value and it is not a numeric value (no special characters or alpha characters) or any value entered is not within the parameter range( < 0 and > 900), then reject the case. Changes impact manual submission and XML Bulk Upload (for bulk upload, if the case fails the delegation path, the case attempted to be setup as Non Delegated). 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 4

(Deed In Lieu) Field Name Streamlined Documentation Last LPI Reported to FannieMae User Entered LPI New or Existing Field Existing HSSN Create Case Indicator (Y/N) "If Streamlined Documentation is Yes, Enter zero for Monthly Income and Expense" Required` Pulled from SIR at case creation Read Only Editable by User Display after Last LPI Reported to Fannie Required field Hard Edit is triggered when the data format is invalid or Null HSSN Create Case - (Workout Profiler) Indicator (Y/N) "If Streamlined Documentation is Yes, Enter zero for Monthly Income and Expense" Required` Pulled from SIR at case creation Read Only Required field Hard Edit is triggered when the data format is invalid or Null DIL Bulk XML Upload Not Applicable. Data already stored today DIL Spreadshee t Tool Edit triggered for Invalid date format Fannie Mae Relocation Incentive HAFA Property Type Optional Field Max allowed $ amount as defined in the parameter (Parameter- Fannie Mae Relocation Incentive- Set to $3000.00) Display Invalid $ amount message for any invalid data(other than Numbers) or value > parameter Drop Down with Enumerations: Primary Residence, 2nd Home, Investment Property Type, Unknown Hard Edit is triggered when a value is not selected or if Investment Type is selected (Applies to all modes of submission) Optional Field Max allowed $ amount as defined in the parameter (Parameter-Fannie Mae Relocation Incentive- Set to $3000.00) Display Invalid $ amount message for any invalid data(other than Numbers) or value > parameter Drop Down with Enumerations: Primary Residence, 2nd Home, Investment Property Type, Unknown Hard Edit is triggered when a value is not selected or if Investment Type is selected (Applies to all modes of submission) Edit triggered for Invalid date format 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 5

Occupancy Status Projected Foreclosure Date Is Projected Foreclosure Date Actual/Estimate Most Recent / Representative FICO Score Existing Enumerations: Owner, Tenant, Vacant, Unknown Hard Edit triggered when value is not selected Delegated Reject the Case (Submit Button / Test Authority Button) when the date is not provided or an invalid date/ format is provided Enumerations: Actual, Estimate Hard Edit when not populated Range Restricted: 1-619 Hard Edit when not populated Hardship Reason Existing Delegated when Streamlined Indicator = Yes Enumerations: Abandonment of Property, Business Failure, Casualty Loss, Curtailment of Income, Death of Borrower, Death of Borrowers Family Member, Distant Employment Transfer, Energy Environment Costs, Excessive Obligations, Fraud, Illness of Borrowers Family Member, Illness of Principal Borrower, Inability to Rent, Inability to Sell Property, Incarceration, Marital Difficulties, Military Service, Other, Payment Adjustment, Enumerations: Owner, Tenant, Vacant, Unknown Hard Edit triggered when value is not selected Data pulled from workout profiler / Editable Reject the Case (Submit Button / Test Authority Button) when the date is not provided or an invalid date/ format is provided Enumerations: Actual, Estimate Hard Edit when not populated Range Restricted: 300-900 Hard Edit when not populated Field already exists Hardship is mandatory for non delegated cases and will continue to remain the same behavior Already Exists / No Changes Edit Triggered for Invalid date format Range Restricted Already Exists /No Changes 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 6

Payment Dispute, Property Problem, Servicing Problems, Transfer of Ownership Pending, Unable to Contact Borrower, Unemployment. Hardship Reason Comment Distant Employment Transfer UBAF Reason Existing Displayed after Hardship Reason Code Enumerations: Yes, No Display Text: Is Distant Employment Transfer the result of PCS (Military Only) Enumeration : Unemployment, Reduction in Income, Increase in Housing Expense, Divorce or Legal Separation, Death of a Borrower / Death of Primary or Secondary Wage Earner, Long Term or Permanent Disability, Disaster (Natural or Man Made), Distance Employment Transfer/ Relocation, Business Failure, Other. Already Exists / No Changes Enumerations: Yes, No Display Text: Is Distant Employment Transfer the result of PCS (Military Only) Enumeration : Unemployment, Reduction in Income, Increase in Housing Expense, Divorce or Legal Separation, Death of a Borrower / Death of Primary or Secondary Wage Earner, Long Term or Permanent Disability, Disaster (Natural or Man Made), Distance Employment Transfer/ Relocation, Business Failure, Other. conditional 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 7

Deed-in-Lieu (DIL) Streamlined Documentation Section on HSSN 2014 Fannie Mae. Trademarks of Fannie Mae. 9.18.2014 8