Term / UL Experience (Mortality, Lapse, Conversion, Anti-selection)

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Term / UL Experience (Mortality, Lapse, Conversion, Anti-selection) Actuaries Club of the Southwest Ken Thieme, FSA, MAAA Ed Wright, FSA, MAAA Agenda Term Conversions Post-Level Term Lapse & Mortality Experience UL Older Age Business Slide 2 1

Term Conversions I. Definitions & variations II. III. IV. Reinsurance pricing methods Conversion pricing considerations Relevance to the direct writer Slide 3 Definitions Option to convert gives the policyholder the right to change from one policy type to another without requiring proof of insurility Conversion option variations Conversion period Maximum age Plans availle Focus on conversion from term to permanent plan Slide 4 2

Reinsurance Pricing Methods Conversion load approach Load converters only Flat -25% load applied to point-in-scale rates Graded loading 2-3 segments w/ increased load at each Theoretically correct, but hard to administer Lack of credible late duration data to support Spread the cost approach Bake cost into price for portfolio with a conversion option Could cause mismatched inforce Incorrect conversion rate = incorrect price Slide 5 Why Load At All? Cost of option to convert (antiselection) Tendency for increased antiselection as end of conversion period nears Potential for slope mismatch Slide 6 3

Conversion Pricing Considerations Conversion rates Incentive programs to push conversions Knowledge of conversion option (% that Know) Definition of conversions Plan availle for conversion Antiselective mortality assumption Post-conversion lapse rates Slide 7 Conversion Rates Slide 8 Extra decrement Segment from lapses Extract converters from term pool, move into conversion inforce Ideally should be experience-based Experience availle for Swiss Re s preliminary model 26-7 Multicompany Study 12-13 durations of conversion data Multiple segmenting loses credibility Study used for Initial conversion rate Validation for assumed conversion rates 4

Conversion Rates Continued Vary by duration Agent-induced conversions Antiselective behavior of policyholders Vary by age & term plan Chronic conditions vary by age Shorter term length gives less time for health to deteriorate Slide 9 Conversion Incentive Programs Agent/policyholder Incorporated into observed conversion rates Influence policyholder s knowledge of conversion options Slide 1 5

Percent That Know Knowledge of conversion option Percent that know has significant impact on conversion rates Assumed < 1% know out their option Implied % that know could be understated Past & current conversion definitions differ Secondary market continues to grow Consumers become more knowledgele Expect future % that know to increase Incentive programs increase this assumption Slide 11 Swiss Re Preliminary Model: Percent That Know Higher the % that know the higher the end of period conversion rate Impact of % That Know on End of Term Period (Final) Conversion Rates 7.% Final Conversion Rate 6.% 5.% 4.% 3.% 2.% 1.% T1 T2 T3 Slide 12.% % 2% 4% 6% 8% 1% % That Know 6

Conversion Definitions Definition of conversions Length of conversion period & maximum age impact conversion rates & post-conversion mortality Shorter the conversion period Less time to develop more conditions Less motivation for antiselection Lower aggregate conversion rate Short conversion period reduces antiselection and results in less excess mortality Slide 13 Swiss Re Preliminary Model: Conversion Period Impact of Conversion Period on (Final) End of Conversion Period Conversion Rates 4.% Final Conversion Rate 3.5% 3.% 2.5% 2.% 1.5% 1.%.5%.% 1% 67% 5% 33% T1 T2 T3 Conversion Period Length as % of Term Period Slide 14 7

Swiss Re Preliminary Model: Conversion Period Impact of Conversion Period on Average Conversion Mortality 4.% Average Mortality Load 35.% 3.% 25.% 2.% 15.% 1.% 5.%.% 1% 67% 5% 33% Conversion Period Length as % of Term Period T1 T2 T3 Slide 15 Antiselective Mortality Assumption Antiselection possible due to onset of chronic disease since underwriting Prevalence of chronic disease population data was used to develop excess mortality assumption Adjusted population data to reflect u/w insured lives Slide 16 8

Antiselective Mortality Assumption Continued Number of conditions at time is irrelevant assumed properly priced at time of underwriting Concerned with conditions developed after underwriting incentive to select against insurer Modeled chronic conditions for each duration Excess mortality Assigned by duration and by number of chronic conditions developed since underwriting Varies by attained age Not linear as chronic conditions are added Slide 17 Post Conversion Lapse Rates Impacted by type of permanent plan Lapses vary widely by product Specific product unknown at time of term issue Assume antiselective converters lapse rates < 1% of non-antiselective converters Post-conversion model is sensitive to both pieces of lapse assumption Slide 18 9

Relevance to the Direct Writer Consider issues discussed Administrative systems - tracking term to perm Better long term data connect the dots Share data with reinsurers Slide 19 Conversion Wrap-Up Importance of conversion definition Secondary markets may exploit Conversion rates and mortality loads are sensitive to assumptions Assumptions must be reviewed as new data becomes availle Slide 2 1

U.S. Post Level Term Experience I. Lapse Rate Development II. III. IV. Experience Cohort Lapse Results Mortality Results Slide 21 Lapse Rate Development Actuarial Method: assumes a full year of exposure for all policies in force at the start of the year leads to an assumption that all lapses occur at the end of the year; thus, the lapse rate is simply lapses divided by beginning exposure understates the lapse rate for the duration immediately following the end of the level paying period Treatment of term conversions Slide 22 where conversions can be identified (majority of the time), they are not counted as lapses and exposure are terminated at conversion 11

Experience Cohort The 21-26 Post Level Term Experience Cohort: 1 companies calendar years of 21 26 issue years 199-1999 T1 policies only over 16, policies over $37 billion face almost 18, lapses Slide 23 21-26 Lapse Experience Results - by Duration (with Company Distributions) Company Lapse Rate ($) Distribution by Duration 8-9% 2 7-79% 3 6-69% 1 5-59% 1 4 4-49% 3 3-39% 1 2 2-29% 2 2 1-19% 1 1 < 1% Duration 1 1 1 11 12 13+ Aggregate Study $ Lapse Rate X = # of Co's in this Range w/ 1+ Slide 24 12

21-26 Lapse Experience Results - by Policy Duration Elevated lapses in post-level period Duration # of Lapses Lapse % $ Lapse % # 1 78,884 51.7% 49.2% 11 2,175 33.6% 29.4% 12 4,897 17.8% 15.3% 13+ 4,11 12.9% 11.1% Slide 25 21-26 Lapse Experience Results - by Issue Amount Band Lapse rates are higher for larger policies. Duration <$5k Amt $5K+ Amt 1 46.1% 57.1% 11 29.3% 39.3% 12 15.8% 21.3% 13+ 11.8% 15.4% Slide 26 13

21-26 Lapse Experience Results - by UW Class Post-level lapse rates are higher for preferred classes. Duration Preferred NT Standard NT Tob 1 52.8% 48.% 48.2% 11 34.% 32.6% 3.8% 12 18.4% 15.% 14.2% 13+ 13.4% 9.5% 11.5% Slide 27 21-26 Lapse Experience Results - by Issue Age Lapse rates increase as the issue age increases. Duration <3 3-49 5+ 1 32.4% 49.5% 65.% 11 26.1% 33.7% 37.% 12 13.2% 17.8% 22.7% 13+ 8.5% 13.2% 16.8% 3 of 15 companies in SOA Survey varied post-level premium lapse assumption by issue age Slide 28 14

21-26 Lapse Experience Results - by Gender Male lapse rates are higher than female. Duration 1 11 12 13+ Male 54.6% 35.5% 19.% 13.6% Female 42.1% 28.4% 15.% 11.4% Slide 29 21-26 Lapse Experience Results - Other Observations Shock year lapse rates for a 1-year plan vary widely by company ranging from 38% to 86% Four year cumulative lapse rates (beginning with the shock year) for a 1-year plan also vary widely by company ranging from 65% to 95% Slide 3 15

21-26 Lapse Experience Results - Other Observations Shock year lapse rates are sensitive to the premium payment mode monthly mode has the lowest shock year rates Shock year lapse rates are also very sensitive to the relationship of the ultimate post level premium amount(s) and the premium charged during the level premium period generally, lapse rates increase the greater the ultimate post level premium exceeds the level premium Slide 31 21-26 Mortality Experience Results The 21-26 Post Level Mortality Experience Study contained 575 claims for durations 11+ Analysis compared ratios of actual / expected (A/E) relative to SOA 75/8 for post-level premium durations to A/E for durations 8-1 A/E based on policy face amounts Primarily one company with credible experience That company s shock lapse rates were materially lower (circa 75%) of shock lapses for all other companies combined Slide 32 16

21-26 Mortality Experience Results Combined Durations 8-1 for comparison Ratio by Amount fairly consistent by duration Duration # of Claims Ratio by $ Ratio by # 8-1 1,444 11 252 161% 151% 12 151 155% 174% 13+ 172 156% 148% Slide 33 21-26 Mortality Experience Results - Observations The 21-26 Post Level Mortality Experience Observations: Overall ratio is slightly higher by amount By Number 155% By Amount 158% Ratio increases by amount group <$5k 141% $5k+ 182% Slide 34 17

21-26 Mortality Experience Results - Observations Ratio increases for preferred business Standard 147% Preferred 167% Ratio increases by age group <5 156% 5+ 178% No difference in ratio by gender even though materially lower post-level premium lapses for females Slide 35 Conclusions - Post Level Lapse Post Level Lapse Rate Conclusions: Shock lapse rates vary widely by company Generally, lapse rates increase the greater the ultimate post level premium exceeds the level premium Companies should analyze their own experience to determine where they fall within the range and whether these same conclusions apply to them Slide 36 18

Conclusions Post Level Mortality Post Level Mortality Conclusions: Generally, mortality increases the greater the shock lapses, which appear to be correlated to the premium increases Exception: males experienced higher shock lapses but similar mortality ratios relative to females Primarily based on one company; until more experience emerges, companies should be cautious when estimating post level profits Slide 37 UL Older Age Business I. Market Growth and Challenges II. III. IV. Select Mortality Older Age Experience Ultimate Mortality Older Age Experience Conclusions Slide 38 19

Growth in Older Age Market 5 U.S. Term and UL sales to individuals age 65+ 4 Billions 3 2 UL Term 1 Slide 39 1991 1993 1995 1997 1999 21 23 25 Year Source: LIMRA Challenge: Insurance Product Pricing Market: direct and reinsurance rates often imply extraordinary future experience Market: The secondary market for life insurance policies will exploit product design guarantees ( soft spots ) and present additional lapse and mortality risk Slide 4 2

Select Mortality Experience 26-27 Swiss Re Multicompany Study 39 Companies Policies $1,+, capped at $5 MM, standard issues 199+ issues, but experience only for 1998+ Claims dampened so no company contributes more than 8% of results Over 2, claims issue ages 7+ Results indicate that the mortality slope is much steeper than the 21 Valuation Basic Tle at the older issue ages Slide 41 Select Mortality Experience Data Results 26-27 Swiss Re Multicompany Study Percentage of 21 VBT Tle - Issue Ages 7-79 (Calibrated results are over first 4 durations) Percent of 21 VBT By Number By Amount Calibrated (#) Calibrated ($) 1 (133) 2 (188) 3 (179) 4 (21) Duration (#Claims) 5 (179) 6-1 (647) 11-15 (182) Slide 42 21

26-27 Swiss Re Multicompany Study Select Mortality Experience Data Results Percentage of 21 VBT Tle - Issue Ages 8+ (Calibrated results are over first 4 durations) Percent of 21 VBT By Number By Amount Calibrated (#) Calibrated ($) 1 (3) 2 (51) 3 (49) 4 (51) 5 (48) 6-1 (17) 11-15 (3) Duration (#Claims) Slide 43 Ultimate Mortality Ultimate Older Age Mortality Compared several industry sources against population mortality Used era based population mortality when comparing to industry data Results consistently converged with population mortality at the older attained ages Slide 44 22

Industry Tle Benchmarks 12% Male Ultimate Mortality vs. Era Population Tles 11% Ratio to Population Mortality 1% 9% 8% 7% 6% 5% '75-'8 Tle MM ('77) 21 VBT (') 2 Annuity Basic (') RP-2 (') 43% '75-8 MM ('8) 4% 75 85 95 15 Attained Age Slide 45 Taking it a Step Further Leading market rates indicate that heart disease, the number one cause of death, could be eliminated and deficiencies would still exist! Years 25 2 15 Male Life Expectancy Pricing Mortality - Leading Market Rates (Super Preferred) 1 5 Insured lives - Valuation Basic Tle (VBT), Super Preferred 23 population (CDC data) 7 75 8 85 Age Slide 46 23

UL Older Age Summary Conclusion There appears to be a disconnect between emerging older age experience and pricing mortality The growing secondary market for life insurance policies will exploit soft spots. What can you do? Older issue age specific underwriting Account for the mortality curve and low lapsation of certain products Monitor the business closely Slide 47 Questions? Ken Thieme, FSA, MAAA 26-435-8433 Ken_Thieme@swissre.com Ed Wright, FSA, MAAA 26-435-8435 Edward_Wright@swissre.com 24