Step 4 Transfer any automatic payment(s) to NBC. Complete the Automatic Payment Form for each recipient (page 6) make copies as needed.

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Print this form, fill out and bring it with you to any of our National Bank of Commerce branches. (See page 8 for locations.) Let s make this official. Welcome to the bank that you belong with. Switching to a new bank can feel like a giant ordeal all those accounts, payments, addresses. That s why National Bank of Commerce has a straightforward approach to switch: Step 1 Open an NBC deposit account. Visit any one of our six convenient locations and our personal bankers will gladly assist you. You can also email concierge@nbcbanking.com or call: 218.740.2448. Step 2 Discontinue use of your previous deposit account(s). Ensure there is a large enough balance in your active account(s) to cover any outstanding checks, withdrawals, automatic deductions, etc. Allow time for outstanding checks to clear. Destroy your ATM and/or debit card, any unused checks and deposit tickets. Outstanding items may take up to two statement cycles to switch over, take that extra time into consideration when closing your account(s). Step 3 Switch your direct deposit(s) to NBC. Complete the Direct Deposit Form for each source of income (page 4) make copies as needed. Direct deposits may take up to three deposit periods to switch over, so don t close your active account(s) too soon. Step 4 Transfer any automatic payment(s) to NBC. Complete the Automatic Payment Form for each recipient (page 6) make copies as needed. Automatic payments may take up to two statement cycles to switch over, take that extra time into consideration when closing your account(s). Step 5 Close your previous account(s). Complete the Account Closing Request Form (page 7) and send it to the bank you are changing from. Effective date: 11.7.16 Member FDIC 1

Quick Reference Guide It s not easy to say goodbye. Oh wait, maybe it is. Once you have opened your NBC deposit account, the following worksheets will lead you through the simple step-by-step process to relocate your deposit account. Here is a Quick Reference Guide to get started. If you need assistance, contact: concierge@nbcbanking.com or call 218.740.2448. NBC ABA Routing #: 091800028 Your NBC New Account(s) #: Your NBC Personal Banker will provide Checking Your NBC Personal Banker will provide Savings Previous Bank Bank Name: ABA Routing #: Former Account(s) #: Checking (Review your statement for account number or review checking account # example below.) HELPFUL DEFINITIONS Direct Deposit: Recurring income that is automatically deposited into your account. Examples include paychecks, social security and disability payments. Automatic Payments: Recurring payments that are automatically withdrawn from your account. Examples include electric, water and gas, and mortgage payments. NBC ipay: Another option for paying your bills, our free online bill pay program lets you control when bills are paid by transferring money when you need to. Learn more at nbcbanking.com/personal/eservices. Savings (Review your statement for account number.) Checking Account # Example: ABA Routing # (9 digits) Bank Account # (up to 17 digits) Check # Member FDIC 2

Direct Deposit Instructions Our goal is to make this switch seamless. Using the space below, record any current recurring direct deposits you receive. If you re not sure, use your most recent bank statement as a guide. Date Company Name Account # Amount Next: 1. Complete the Direct Deposit Form (page 4) for each employer and/or source of income. Your employer/source of income may require a different form, so verify with them prior to filling out the Direct Deposit Form. If applicable, transfer your social security income by calling the Social Security Administration at 1.800.772.1213 or visit their website at: www.socialsecurity.gov/deposit/howtosign.htm. 2. Attach a voided check, if available, from your new NBC deposit account. 3. Submit one Direct Deposit Form (page 4) to each employer/source of income. Note: Remember to maintain the account at your previous bank until your direct deposits are posting to your new NBC account. Member FDIC 3

Direct Deposit Form (Make copies as needed.) Complete this form and send to each company making a direct deposit into your account. Attach a voided check, if available. Company Company Name Authorization I have recently changed financial institutions. I would like to begin receiving direct deposits. Please route my direct deposit(s) into my NBC account. If you have any questions regarding this request, please contact me as soon as possible. My contact information is located below. Sincerely, Authorized Signature Date Customer Name SSN or Employee # Day Evening Phone Email NBC Immediately begin making direct deposits to the following account: National Bank of Commerce PO Box 99 1127 Tower Avenue Routing # 091800028 NBC Account # Checking Savings Member FDIC 4

Automatic Payment Instructions Using the space below, record any current recurring automatic payments. If you re not sure, use your most recent bank statement as a guide. Date Company Name Account or Debit Card # Amount Next: 1. Complete the Automatic Payment Form (page 6) for each payment recipient. Each payment recipient may require the completion of a different form. They can guide you to which form to use and where you should send the Automatic Payment Form. 2. Attach a voided check, if available, from your new NBC account. 3. Submit one Automatic Payment Form (page 6) to each payment recipient. Note: Remember to maintain the account and appropriate balance at your previous bank until your automatic payments are posting to your new NBC account. NBC ipay Another option for paying your bills, our free online bill pay program lets you control when bills are paid by transferring money when you need to. Learn more at nbcbanking.com/personal/eservices. Member FDIC 5

Automatic Payment Form (Make copies as needed.) Complete this form and send to each company taking an automatic payment from your account. Attach a voided check, if available. Company Company Name Authorization Cancel my current automatic payment. Start deducting my automatic payment(s) from my NBC account. ( listed below.) If you have any questions regarding this request, please contact me as soon as possible. My contact information is located below. Sincerely, Authorized Signature Date Customer Name Customer Account # Day Evening Phone Email NBC Immediately begin taking automatic payments from the following account: National Bank of Commerce PO Box 99 1127 Tower Avenue Routing # 091800028 NBC Account # Checking Savings Member FDIC 6

Account Closing Request Form (Make copies as needed.) Complete this form and send it to your previous bank. Please note: your prior financial institution may require you to fill out a different form to complete this request. Bank Bank Name Authorization This letter is to inform you that I am closing my account(s) at your bank. Please close the accounts listed here and send a check for the remaining balance to me at the address listed below: National Bank of Commerce PO Box 99 1127 Tower Avenue Attn: Account(s) # to close: If you have any questions regarding this request, please contact me as soon as possible. My contact information is located below. Sincerely, Authorized Signature Date Customer Name SSN Day Evening Phone Email Member FDIC 7

Locations Conveniently located here, there & everywhere. With offices and ATMs across the Twin Ports, we re always close by. And you can find us anywhere, anytime, at nbcbanking.com. To make the switch, contact our Concierge at: Concierge@nbcbanking.com or call: 218.740.2448. You can also stop by any branch and talk to one of our helpful bankers. Minnesota Duluth 1314 E. Superior Street Duluth, MN 55805 218.730.0277 Hermantown 4105 Richard Avenue Hermantown, MN 55811 218.727.7555 Wisconsin Poplar 4994 S. Memorial Drive PO Box 15 Poplar, WI 54864 715.364.2497 Solon Springs 9245 E. Main Street PO Box 279 Solon Springs, WI 54873 715.378.2324 Superior-Main 1127 Tower Avenue PO Box 99 715.394.5531 Superior-Midtown 2822 Tower Avenue 715.395.5555 Office Hours: Monday through Friday 8:30 am - 5:00 pm Drive thru: Monday through Friday 7:30 am - 5:30 pm Saturday 9:00 am - Noon Extended hours (2822 Tower Avenue location only): Drive thru: Monday through Friday 7:00 am to 6:00 pm Extended hours (Hermantown location only): Drive thru: Monday through Friday 7:30 am to 6:00 pm Member FDIC 8