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Order Execution Policy

Contents 1 Introduction 1 2 Scope of Application 2 3 Execution factors 3 4 Criteria for determining the importance of execution factors 4 5 Execution venues list of accepted intermediaries 5 6 Order Handling 7 7 Specific instructions by the client 8 8 Monitoring and Review 9 i

1 Introduction According to the requirements of the Markets in Financial Instruments Directive (MiFID), Piraeus Group has put in place all appropriate arrangements in order to meet its obligation to take all reasonable steps to obtain the best possible results for the customers when executing orders in financial instruments on their behalf and additionally, when transmiting customers orders to third parties for execution. The present policy summarizes the established arrangements which have been designed to deliver best execution to the customers of Piraeus Group. For the purposes of this Best Execution Policy, the terms the Group and Piraeus Group refer to the Group of Piraeus Group S.A. including all Branches and Subsidiaries that are subject to the MiFID requirements and/or Greek law 3606/2007 and/or laws of the other EU member states which incorporated MiFiD. The terms the Group and Piraeus Group of the present Policy also cover the Bank's branches, as well as those of other companies of the Group, abroad. The entities covered by this policy within Piraeus Group are depicted in Annex A. Any terms for which no specific definition is provided in this Execution Policy follow the provisions of Directive 2004/39/EU (MiFID) 1 or Directive 2006/73/EU 2 or Community Regulation 1287/2006, as applicable ( the Regulatory Framework ). 1 Or L. 3606/2007, in relation to the companies of the Group governed by Greek Law, respectively. 2 Or decision no. 1/452/2007 of the Board of Directors of the Greek Commission of Capital Markets, as far as the Group companies governed by Greek Law are concerned, respectively. 1

2 Scope of Application This policy applies to professional and retail customers of the Group and to all financial instruments within the meaning of Annex I C of MiFID 3. The Best execution policy applies to the receipt, transmission and/or execution of customers orders, as well as to customers portfolio management services. The policy does not apply to the following cases: - to customers classified as Eligible Counterparties. - to cases where the customer has given specific instructions for the execution of his/her orders. It is pointed out to customers that the provision of specific execution instructions may prevent the Group from taking the measures provided for in the present Execution Policy for achieving the best possible result in the execution of the said orders. In case, customer's instructions are related to one part of his/her order, the Group shall apply the Execution Policy to the remaining part of the order. - to orders relating to products or services outside the scope of Annex I C of MiFID 4. - to cases of force majeure, which affect, interrupt or prevent (either permanently or temporarily) the operation of an exchange market or multilateral trading facility or another mechanism of systematic transactions, under which the customer s order is executed. 3 Article 5 of L. 3606/2007, as far as the Group companies governed by Greek Law are concerned. 4 Article 5 of L. 3606/2007, as far as the Group companies falling within the application of L. 3606/2007 are concerned. 2

3 Execution factors Piraeus Group, when executing orders, shall take into account several execution factors in order to meet its best execution obligation to the customers. The main execution factors that the Group shall take into account in order to obtain the best possible result are the following: price cost speed of order execution likelihood of execution and settlement size of the order nature of the order ability of the execution venues to manage orders placed The importance placed to each of the above factors is assessed on a case-by-case basis while taking into account the criteria of chapter 4 below. Specifically with regard to retail clients, the best possible result is determined in terms of the total consideration. Total consideration is the price of the financial instrument and the costs related to execution, including all expenses incurred by the client which are directly related to the execution of the order such as execution venue fees, clearing and settlement fees, and any other fees paid to third parties involved in the execution of the order. The Group may consider, at its sole discretion, and take account of other factors such as speed, likelihood of execution and settlement, the size and nature of the order, market impact and any other implicit transaction costs and give them precedence over the immediate price and cost factors if they are instrumental in delivering the best possible result in terms of the total consideration to the retail client. The Group considers that the concept of total consideration is relevant for the assessment of best execution not only for retail clients but also for professional clients orders. There may be circumstances, however, where other factors will be more important for professional clients. Finally, in cases of particular financial instruments, which are traded in only one market, there may be only one available execution venue. While executing under such circumstances, the Group deems that it secures the best possible result on a regular basis, provided that it complies with the rules applicable to that particular market. 3

4 Criteria for determining the importance of execution factors The Group in order to determine the importance of the execution factors stated in previous chapter (under 3) shall take into account the following criteria: the specific characteristics of each customer (including client s categorization as retail or professional) the characteristics and nature of the order (including whether any specific instructions are given by the customer) the characteristics of the financial instruments that constitute the subject of the order the characteristics of the execution venues to which the order will be executed. 4

5 Execution venues list of accepted intermediaries Annex B of the order execution policy includes, for each class of financial instrument in which the Group executes orders on behalf of the customer, information on the different venues where the Group best executes its customers orders. In meeting the obligation to obtain the best possible result for the customer, the Group will primarily execute customer s order on exchange, directly with a Regulated Market. In cases where the Group is not a direct member of the relevant Regulated Market the customer s order will be executed with a third party participant (other investment firm) with whom the Group has entered into an agreement for handling orders for that exchange. More specifically: - all orders concerning securities or financial derivatives which are listed or admitted to trading in the Athens Exchange will be primarily forwarded for execution to Piraeus AXEPEY. - all orders for financial instruments listed or admitted to trading in other markets are primarily forwarded for execution to other financial intermediaries members of the local markets with whom Piraeus Group has entered into execution arrangements. - all orders concerning bonds, including Government Bonds, Bank Bonds and Company Bonds inland or abroad- are forwarded for execution primarily to Piraeus Bank for execution, either through internalization or by acting as riskless principal of the client. - finally, all orders or decisions to deal in units of UCITS will be primarily forwarded for execution to Piraeus MFMC. The above execution arrangements are subject to the limitations set below: - When an entity of the Group transmits or places an order within other entities of the Group for execution, the former entity shall ensure that the latter entity complies with the overarching best execution requirement. In doing so the Group ensures that its entiry will obtain results for its clients that are at least as good as the results that it reasonably could expect from using alternative entities. - In cases where there are more than one execution venues available, in choosing the best possible venue, the Group determines: whether a particular execution venue will deliver the best possible result on a consistent basis for a given subset of the execution policy, or whether the costs of including more than one venue in the execution policy (to the extent that such costs would be passed on to clients) would outweigh any price improvement to be gained by doing so (considered over a reasonable time frame). 5

The Group in order to choose entities that it will use to transmit orders, outside the Group: - it checks whether the said entities operate as EPEY or equivalent companies, under a licence to receive, transmit and execute orders according to Article 21 or MiFiD, and - it determines under a strict selection process that the entities it uses will enable it to comply with the overarching best execution requirement. To that extent it has reasons to rely on their execution policy. The list of the Group s execution venues, including the investment firms with whom the Group has entered into agreements for handling orders in foreign exchange markets, appears in Annex B. The Group will regularly assess the list of execution venues available or the list of accepted intermediaries with whom it has entered into execution arrangements and update any of the lists, where necessary. 6

6 Order Handling When executing customers orders, the Group shall ensure that: - it executes in a prompt, fair and expeditious manner - it executes customers orders sequentially and promptly according to the time of their reception. - it informs retail clients for any serious problem that may affect best execution of their orders, as soon as it obtains knowledge of such a fact - it executes orders placed outside exchange markets or multilateral trading facilities only after it has received written consent of the client - unless the client has otherwise consented, limit orders will be made public immediately irrespective of whether they may not be able to be immediately executed under the prevailing market conditions. Exceptions to this will take place only under the following situations: Different instructions by the customer The characteristics of the customer s order or prevailing market conditions make this impracticable The special characteristics of the client opt for different treatment. 7

7 Specific instructions by the client Customer orders will not be carried out in aggregation with orders executed on behalf of the Group. The Group shall aggregate customers orders, only when aggregation of the said orders and the respective transactions shall not affect negatively, in whole one of its customers, even if the said customer may be affected in relation to one of its orders. Delegation of the aggregated orders shall be carried out proportionally. In cases where aggregation takes place in relation to mobile shares of more than one UCITS, delegation of transactions among the UCITS shall depend upon the investment orientation of each UCITS. 8

8 Monitoring and Review The Group will monitor the effectiveness of its execution arrangements and policy on a regular basis in order to identify and where necessary, to correct any deficiencies. More specifically, the Group will asses on a regular basis whether the selected execution venues or accepted intermediaries where appropriate provide for the best possible result for the customer, or changes to the execution arrangements need to be made. The Group will review the execution policy and the order execution arrangements whenever necessary but at least annually, in order to adapt it to market conditions or to possible changes in the market practices. Additionally, the Group is obliged to notify the customers of any material change to its execution policy or to its order execution arrangements. 9

10

A The entities of the Group falling under the present Policy The entities of the Piraeus Bank Group covered by the present Policy are the following: Piraeus Bank S.A. Piraeus Bank Bulgaria A.D. Piraeus Bank Romania S.A. S.S.I.F. Piraeus Securities Romania S.A. Piraeus Stock Exchange Provider of Investment Services S.A. Piraeus Mutual Fund Management S.A. Piraeus Asset Management Europe S.A. 11

B List of trading venues The Group has secured access to international stock exchange markets through agreements it has concluded with the following international counterparties: BNY ConvergEX Group Citigroup Credit Agricole Cheuvreux Paris Ekpres Invest Jefferies Goldman Sachs Morgan Stanley Credit Suisse Treasury services are provided by HVB Athens, Goldman Sachs, Jefferies and Morgan Stanley. B.1 Stock trading venues B.1.1 European Capital Markets COUNTRY Greece Cyprus Germany France, the Netherlands, Belgium England England Italy Spain Sweden Switzerland Finland Ireland Austria Denmark STOCK EXCHANGE Athens Stock Exchange Cyprus Stock Exchange Deutsche Boerse AG, (Xetra) Euronext Stock Exchange London Stock Exchange, London International London AIM Borsa Italiana Madrid Stock Exchange Stockholm Stock Exchange Virt-x, The Swiss Exchange Helsinki Stock Exchange Irish Stock Exchange Vienna Stock Exchange Copenhagen Stock Exchange 12

Hungary Czechoslovakia Poland Turkey Egypt Romania Bulgaria Estonia Latvia Russia Croatia Slovenia Israel Serbia Slovakia Malta Lithuania South Africa Budapest Stock Exchange Prague Stock Exchange Warsaw Stock Exchange Istanbul Stock Exchange Cairo stock Exchange Bucharest Stock Exchange Sofia Stock Exchange OMX Exchange Riga Stock Exchange Moscow Stock Exchange Zagreb Stock Exchange Ljubljana Stock Exchange Tel Aviv Stock Exchange Belgrade Stock Exchange Bratislava Stock Exchange Malta Stock Exchange National Stock Exchange of Lithuania Johannesburg Stock Exchange B.1.2 American Capital Markets COUNTRY USA Canada Mexico STOCK EXCHANGE New York Stock Exchange, Nasdaq, American Stock Exchange Toronto Stock Exchange, Venture Exchange Mexican Stock Exchange B.1.3 Asian Capital Markets COUNTRY Australia Japan Hong Kong STOCK EXCHANGE Australian Stock Exchange Tokyo Stock Exchange The Stock Exchange of Hong Kong 13

Mauritius Singapore Malaysia Thailand Indonesia Mauritius Stock Exchange Singapore Exchange The Bursa Malaysia Berhad The Stock Exchange of Thailand Jakarta Stock Exchange B.2 Derivatives trading venues Athens Exchange EUREX Exchange EURONEXT Exchange Chicago Board of Trade Chicago Mercantile Exchange Hong Kong Exchange EURONEXT Liffe Exchange Chicago Board of Options Exchange One Chicago Exchange Intercontinental Exchange 14