KPN reporting format 2009 March 2009
Safe harbor & disclaimer All figures in this presentation are unaudited and based on IFRS. This presentation contains a number of nongaap figures, such as EBITDA. These nongaap figures should not be viewed as a substitute for KPN s GAAP figures. We define EBITDA as operating result before depreciation and impairments of PP&E and amortization and impairments of intangible assets. Note that our definition of EBITDA deviates from the literal definition of earnings before interest, taxes, depreciation and amortization and should not be considered in isolation or as a substitute for analyses of the results as reported under IFRS. In all cases, a reconciliation of EBITDA and the nearest GAAP measure (operating result) is provided. 2
Introduction New reporting format per Q1 09 Adopting new reporting format for 2009, following organizational changes per January 2009 Integration of parts of segment into Migration of Mobile Wholesale NL to segment Operations in reported as one entity Migration of SNT from to Some other migrations New reporting format published ahead of Q1 results Consensus and Q1 09 results based on new reporting format Restated numbers per quarter provided for 2008 No change in Group numbers, only on divisional basis See separate Excel sheet with factsheets in new format Maintaining high level of disclosure, in line with previous format, both in financials and KPIs, e.g.: Revenue breakdown for and underlying trend excluding disposals in 2008 and 2009 ( Solutions) Separate reporting for Mobile Wholesale NL 3
Main changes 1 Main organizational changes impacting reporting format Segment From To (Revenues and income) Rationale for change Corporate Solutions ICT Services market ( 558 mn) market ( 493 mn) ( 909 mn) Almost entirely integrated into Almost entirely integrated into Mobile Wholesale NL ( 348 mn) ( 327 mn) Debitel customers being migrated to KPN brands Remainder of Mobile Wholesale NL also migrated, but reported as separate entity SNT (call centers) ( 254 mn) ( 150 mn) SNT provides call center services for other parties too, not just for Sympac Mobile Int l ( 49 mn) market ( 49 mn) Better fit with segment because of specific market focus KPN (former Tele2 ) Mobile Int l ( 129 mn) ( 126 mn) Operations in reported as one entity (BASE, KPN, Allo Telecom) 1 Some financials deviate after migration due to intercompany eliminations 4
Organizational structure 2009 New organizational structure and key activities per segment W&O Voice wireline Wireless services Internet wireline Mobile Wholesale NL (TV, Retail) Voice & internet wireline Data network services Wireless services (incl. Sympac) Global services (workspace management) ICT Services (data centers, infrastructure solutions, consulting) International (activities outside NL) Wholesale Customer operations Networks & services Carrier services Real Estate ibasis IT NL Germany Rest of World EPlus (incl. wholesale business Germany) BASE (incl. wholesale business ) KPN Spain France Ortel Corporate center SNT (call centers) Yes Telecom 5
Reporting format Overall impact on revenues, EBITDA and EBITDA margin Old FY2008 New FY2008 Revenues 1 EBITDA 2 Margin 3 Revenues 1 EBITDA 2 Margin 3 EPlus BASE Mobile Wholesale NL 3,218 647 348 183 1,245 240 145 32 38.7% 37.1% 41.7% Germany Rest of World 4 3,218 773 73 1,245 251 23 38.7% 32.5% 4,396 1,598 36.4% 4,064 1,473 36,2% 5 4,029 3,255 1,933 3,904 2,621 753 776 79 1923 24 18.7% 23.8% 4.1% 49.3% (existing) (disposed) 5 4,128 2,546 2,216 592 3,870 2,813 882 713 74 47 1,934 24 21.4% 28.0% 3.3% 7.9% 50.0% 10,500 3,555 33.9% 10,539 3,674 34.9% 23 95 >100% 173 89 51.4% 317 174 14,602 5,058 34.6% 14,602 5,058 34.6% 1 Revenues and other income 2 Defined as Operating result plus depreciation, amortization & impairments 3 Defined as EBITDA divided by revenues and other income 4 Including intercompany 5 Including IT NL and intercompany 6
Reporting format (cont d) Overall impact on EBIT and EBIT margin Old FY2008 New FY2008 Revenues 1 EBIT Margin 2 Revenues 1 EBIT Margin 2 EPlus BASE Mobile Wholesale NL 3,218 647 348 183 577 133 118 58 17.9% 20.6% 33.9% Germany Rest of World 3 3,218 773 73 577 124 27 17.9% 16.0% 4,396 770 17.5% 4,064 674 16.6% 4 4,029 3,255 1,933 3,904 2,621 10,500 478 655 67 868 10 1,924 11.9% 20.1% 3.5% 22.2% 18.3% 4 4,128 2,546 2,808 3,870 2,813 10,539 587 638 74 880 9 2,022 14.2% 25.1% 2.6% 22.7% 19.2% 23 97 421.7% 173 99 57.2% 317 174 14,602 2,597 17.8% 14,602 2,597 17.8% 1 Revenues and other income 2 Defined as EBIT divided by revenues and other income 3 Including intercompany 4 Including IT NL and intercompany 7
Reporting format (cont d) Overall impact on Capex Old FY2008 New FY2008 Capex Capex EPlus BASE Mobile Wholesale NL 514 109 2 31 Germany Rest of World 1 514 130 9 656 653 2 227 224 47 723 46 1,267 2 221 115 156 723 47 1,262 2 10 1,925 1,925 1 Including intercompany 2 Including IT NL and intercompany 8
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