Conference EPF Barcelona 2011 Connecting people. 9 th Annual General Meeting and Conference of the European Passengers' Federation

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Conference EPF Barcelona 2011 Connecting people 9 th Annual General Meeting and Conference of the European Passengers' Federation March 12 th, in Barcelona, Spain The events will take place in Museu Picasso, carrer de Montcada,15-23. 41 23'7.33"N 2 10'49.76"E 200 meters from JAUME I metro station, Line 4 (the yellow) 500 meters from ESTACIÓ DE FRANÇA railway station, Commuter and Regional trains Download maps 1 / 7

(there may be changes due to organisational reasons) Programme Friday March 11 th. Guided tour and workshop 10:30 Reception 11:00 A guided tour of the city. Discovering the public transport supply and mobility of Barcelona (in English). 14:00 Lunch and free time 16:00 Workshop. How the cross-border services could be improved (in English). Presentation of FNAUT and PTP. Remark: from 19th December two daily TGV French trains will enter Spain as far as Figueres, but there are still conventional trains between Portbou and Cerbère and between Figueres and Perpignan. 20:00 Welcome dinner, in a restaurant to be determined Programme Saturday March 12 th. Morning. Conference The languages of the conference will be Catalan, Spanish and English. There will be simultaneous interpretation. 08:30 Reception 09:30 Welcome: Trevor Garrod, EPF chairman Ricard Riol, PTP president Jordi Hereu, mayor of Barcelona (to be confirmed) 09:45 Barcelona s mobility strategy. Representative of the City Council of Barcelona 10:30 The strategy of Ferrocarrils de la Generalitat de Catalunya. FGC. Mr Ramón Borrel, general director of the train unit (the regional railway company that provides metro and suburban services with 80 million passengers per year). 11:10 Coffee break 11:25 Retbus project: the future bus in Barcelona. Miquel Estrada, Project Manager of CENIT (Transport Innovation Center, depending of Public University). 11:50 PTP s works to improve the Spanish PT: co-modality, transport financing, Catalonia 2104 and Spain 2020 Rail Plans. Various PTP speakers. 13:00 The Spanish strategy to develop the high speed network. Renfe. Mr Cecilio Gomez. Director of High Speed Long distance trains. 13:45 Lunch in the same venue 2 / 7

Programme Saturday March 12 th. Afternoon. Conference 15:00 Connecting people. Easy travel for Europeans. Mrs Meglena Kuneva, political adviser to Vice-President Kallas, the EU's Transport Commissioner, and herself formerly the European Commissioner for Consumer Affairs. She will be accompanied by Mrs Veronica Manfredi, the member of the Vice President's cabinet who took part in EPF Conference 2010 in Malmö. 15:50 The protection of the passenger rights in Europe. Mr Chistopher Irwin, vicechairman of EPF. 16:30 On-line Information needs from public transport users view. Foundation Safe and Sustainable Mobility, FMSS. Mr Eric Cañas. Technical Director of FMSS 17:00 Closing. Mr Trevor Garrod, EPF Chairman. Summary and Conclusion Information about the Sunday Programme 17:30 Annual General Meeting of EPF Free Time 20:00 Informal dinner Programme Saturday March 12 th. Evening. Assembly Saturday March 12th: Annual General meeting 17:30 Annual General Meeting of the European Passengers' Federation 18:30 Conclusion 3 / 7

Programme Sunday March 13 th. Morning. Visits OPTION 1. TRIP TO MONTSERRAT BY TRAIN 08:36 Departure from the Plaça d Espanya, FGC station 09:50 Departure from the rack railway to Montserrat from Monistrol 10:10 Arrival to Montserrat 10:20 Breakfast 10:40 Conference on the history of Montserrat 11:10 Visit to Montserrat's facilities 12:00 Ascent and descent to the Sant Joan funicular (10 minutes of travel) 12:45 Lunch 13:00 14:00 Two alternative departures to Barcelona 14:20 15:20 Arrival to Plaça d'espanya, FGC station, where there is a bus that connect the airport in 20mins each 8mins. For those people who leave Barcelona by train, Sants-Estació, the main rail station in Barcelona, is connected to Plaça d Espanya in 10mins by metro, line 3 (the green one) OPTION 2. GUIDED TOUR AROUND BARCELONA A guided tour through the history of Barcelona, visiting the main representative places. 09:30 START 13:30 END 4 / 7

Prices and inscription Price list Registration fee for non-members (includes documents, drinks and lunch on Saturday and a travelcard for Barcelona) Members in EPF organisations and their affiliated associations benefit for a reduced fee 100 65 Extra fee for persons registering after 18 th February or paying cash in Barcelona 10 Participation in Sunday excursion 20 Evening meal on Friday according to menu. Price not include in registration fee The registration fee is valid for: 1. Assisting to the public transport guided visit and participating in workshop, both for March 11 th. 2. Assisting to and participating in EPF conference, for March 12 th, including the breakfast and lunch. 3. With a supplement of only 20, assisting to the Montserrat trip or guided visit to Barcelona, for March 13 th. Registration and payment You can register by completing the on-line form on www.epf.eu. Alternatively, you can send the completed registration form to the EPF office by February 18 th. Full conference documentation will be sent or e-mailed to you 2 weeks before the conference. There are three options for payment: 1. Transfer of your fee to the international bank account of EPF: (IBAN: BE93 0003 2550 9667 / BIC: BPOT BEB1). Please state the purpose as "Conference 2011". For transfers from outside the EU, please be responsible for all bank charges (code "OUR"). 2. If you register on the EPF website, you can also pay with either PayPal or credit card. 3. It is also possible to pay in cash on the day. Please do this only if you have no other option. There is an extra fee of 10 Euro. 5 / 7

Travel and accomodation Overnight accommodation EPF is working to make some special offers available. In the meantime you may book on various websites, e.g. www.hotelsbarcelona.org. Travel to Barcelona By train: There are five trains daily from France. Some make their final stop at Estació de França, convenient for the hotels, others go to Estació de Sants. From 19 th December French TGV will be entering Spain as far as Figueres. It is recommended that you consult the timetables. By plane: In Barcelona airport has two terminals. The T-2 has a rail service every 30 minutes with a journey time of 20 minutes to Barcelona- Sants and an additional 5 minutes to Barcelona-Passeig de Gràcia. There is also a direct bus, the A-2. From terminal T-1 there is only a direct bus, the A-1. A taxi from the airport could cost 30-35. About EPF annual meeting EPF comprises of 32 associations or bodies, throughout 18 European countries, whose individual members are welcome to attend the meeting and conference. Only official EPF delegates are allowed to vote on internal matters. Visitors are also welcome at the conference and do not have to be members. The speakers and discussions should enable EPF and its constituent bodies to strengthen their work representing all public transport customers over the coming year. The event also provides excellent opportunities for members from across Europe to network and learn from each other's experiences. I look forward to meeting you in Barcelona and to an interesting event. Trevor Garrod, chairman 6 / 7

Registration form Name... Last name... Adress... Telephone... E-mail... Organisation... I hereby register person(s) for the 2011 conference. (100 per person for non members) I hereby register... person(s) for the 2011 conference (65 per person for members of EPF and affiliated regional or local groups) I/we shall be present for the meal on Friday evening 11 March ( person(s)). I prefer vegetarian food. YES NO I confirm person(s) will take part in the excursion to Montserrat or to the guided tour of Barcelona on Sunday 13 th March (20 per person ). Montserrat trip Guided visit around Barcelona I have transferred to the EPF account / I shall pay on the day of the conference (please delete as appropriate). Payment by PayPal or credit card is only possible if you register via the website. Signed: Date: Please send by 18/02/2011 to: Bram Van den Bulcke TreinTramBus / EPF Hubert Frère-Orbanlaan 570 9000 Gent Belgium Fax: +32 9 233 97 29 E-mail: secretariat@epf.eu It is also possible to register via www.epf.eu. 7 / 7