The Inside Scoop on Your Finances

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Issue No 11 September 2018 The Inside Scoop on Your Finances Inside this Edition Fall Into Savings Keep an eye out for big-ticket discounts this fall. CDs & Money Market Accounts Earn more on your savings with a CD or Money Market account. New Credit Card Processing Effective October 26, 2018, TDECU is upgrading to a new credit card processor.

Contents 3 4 8 9 10 11 Community Corner TDECU is saving lives with local blood drive. Your Advantage is Ahead Up to $35,000 with a Home Advantage Personal Loan. Potential Wire Fraud on Mortgage Closings Tips on how to avoid being affected by mortgage wire fraud. Let Your Money Work for You Earn more on your savings with a TDECU CD or Money Market Account. Securing Your Mobile Devices Keep your information safe on your mobile devices. 15 Minutes to Retirement Get your comprehensive retirement score in as little as 15 minutes. Save the Date TECH Day Events Calendar Tuesday, September 18, 2018 On-site experts are available to help you set up online & mobile banking, bill pay, mobile deposit, touch ID and more! Discover more at tdecu.org/tech-day. Available at all TDECU Member Centers. Mortgage Homebuyer Seminar Join us for our upcoming TDECU Mortgage Homebuyer Seminars! Thursday, September 13 7:00 p.m. 8:30 p.m. Garland Member Center 1920 Northwest Highway, Garland, TX 75041 Thursday, October 4 6:30 p.m. 8:00 p.m. Pearland Member Center 9915 Broadway, Pearland, TX 77584 Holiday Closings Columbus Day Monday, October 8, 2018 All Member Centers will be closed in observance of the federal holiday, with the exception of our Gears, Tunnel & Marathon locations. Our Members say it best I AM A COLLEGE STUDENT, SO MOBILE BANKING AND MOBILE CHECK DEPOSIT HAVE BEEN SO IMPORTANT TO ME. I DIDN T KNOW HOW TO SET IT UP, BUT I CALLED AND TDECU WALKED ME THROUGH THE PROCESS. EVEN HALFWAY ACROSS TEXAS, I HAVE NO ISSUES BANKING WITH TDECU! Ruby B. Member since 2000 2 TDECU Connection September 2018

Community Corner TDECU Employees save lives at blood drive 45 lives saved! TDECU recently hosted a summer blood drive at the Lake Jackson Member Center in partnership with the Gulf Coast Regional Blood Center. The event was held in support of the Gulf Coast Blood Center s daily goal of 1,000 donations throughout the Greater Houston and Texas Gulf Coast communities. Employee donations collected during the drive will help save 45 lives. Your advantage is ahead Up to $35,000 to get it done with a Home Advantage Personal Loan Take advantage of up to $35,000 to turn your befores into afters. Get a jump on home improvements, make a major purchase like a pool, consolidate debt you get the idea! No collateral is required, and you can do it all without using your home s equity. Your Home Advantage Personal Loan comes with a rate as low as 8.49% APR*, and as a special offer, we ll even discount your APR* by up to 1.50%! 0.25% APR discount for auto pay 0.50% APR discount if your mortgage is with TDECU Up to 0.75% APR discount based on length of homeownership Apply today! Visit tdecu.org/home-advantage-loan, stop by a Member Center, or call 800.839.1154. *APR = Annual Percentage Rate. Restrictions apply; see credit union for full terms/conditions. TDECU Connection September 2018 3

Same great service, new processor Effective October 26, 2018 Have you heard the exciting news regarding TDECU s credit cards? In an effort to better serve you, we're upgrading to a new credit card processor. What s changing? If you have automatic payments set up on your TDECU credit card account, you will need to update the payment address in the bill pay system you use prior to your November due date. The updated payment address will be: P.O. Box 660493 Dallas, TX 75266-0493 Remember: Be sure to change the address in the bill pay system you use to make your payments prior to your November due date to avoid late fees. The current online account access and bill pay system, GoToMyCard, will be upgraded as well. With the new system, Access Point, cardholders will be able to: Manage payments View transaction history Enroll in estatements Initiate a dispute And more! What s not changing? Your card number, personal identification number (PIN) and credit card rate will not be changing, so you may continue using your current card. You will continue to receive: Same great low & competitive credit card rates Buc-ee s gas 10 discount Stay tuned for additional information. 4 TDECU Connection September 2018

Welcoming you home TDECU Mortgage Makes Home Happen The team at TDECU Mortgage provides expertise along with personalized service to make your dream of owning a home a reality. We re here to make the journey easy and affordable with: Up to 100% financing* Competitive loan rates* $250 Rate Match Promise* TDECU Mortgage Simplified App Quick, convenient application process & fast closings Why wait to achieve your dream of homeownership? TDECU Mortgage will help you move into your home sweet home! Apply today! Download our app, visit tdecu.org/mortgage or call 877.774.2657 to get pre-qualified. *Credit approval required. Certain terms and conditions may apply. We require a copy of the Loan Estimate and Closing Disclosure from the competitor for comparison purposes in order to receive the $250 if we can t meet or beat your qualified rate. Visit tdecu.org/mortgage for complete requirements. TDECU Connection September 2018 5

6 TDECU Connection September 2018

Autumn is for falling prices When we think of autumn, the first hints of fall color, pumpkins and spices come to mind. And now that it s officially the start of autumn, leaves aren t the only things that will be falling. Prices on bigticket items begin coming down way down. Here are a few to watch for: New vehicles Auto manufacturers seem to roll out new model year vehicles earlier and earlier each year, but fall is the biggest time of year when dealerships are more aggressive with clearing out current inventory. To make room for the new year s models, dealerships steepen their discounts. So, be sure to take advantage of discounted vehicles by shopping in the fall. New homes Summer is the hottest time of the year for homebuying and selling; but come autumn, prices of homes still on the market tend to cool off. With fewer people looking to purchase homes in the fall, sellers are more motivated to reduce their prices and negotiate with serious buyers. Appliances In a similar way to auto manufacturers, appliance makers roll out new models in the fall. It s a great time of year to get a current model year washer/dryer combo or refrigerator at a sale near you. Travel For almost every destination, fall isn't only one of the most picturesque times of year, but it simply can t be beat for travel. Gone are the massive crowds and the high season prices that come with them. So whether you dream of a trip to New England, Europe or a sandy beach, you ll be able to do more with your travel budget by looking and planning now. Happy fall, y'all! TDECU Connection September 2018 7

Keeping you informed Wire fraud on mortgage closings Mortgage wire fraud occurs when scammers pose as a real estate professional and send an email to the buyer stating a change to the wiring instructions. Typically, they ask the buyer to wire closing costs to a different account the scammer s account. Email is not always a secure way to send financial information. If you receive an email with money-wiring instructions from your mortgage closing, verify the email is from your real estate professional or title company. Tips to avoid mortgage wire fraud Make sure to call the intended recipient to verify wiring instructions prior to sending the funds, and only use independently verified contact information. If you receive a suspicious email appearing to come from TDECU, do not respond. Instead, forward the email to emailfraud@tdecu.org and delete the message from your mailbox. If you responded or have specific questions, contact TDECU immediately at 800.839.1154. 8 TDECU Connection September 2018

TDECU Connection September 2018 9

Ensuring your mobile devices stay safe & secure! Mobile devices allow us to communicate with friends, shop or bank online, play games, and many other activities. And since they have become such an important part of our lives, it s essential to keep you and your devices safe and secure. Securing your devices It may surprise you to know the biggest risk to your mobile device is most likely you. You are far more likely to lose or forget a device than have someone hack into it. The number one thing to do to protect your devices is enable your screen lock either with a passcode or your fingerprint. This helps ensure no one can access your device if it is lost or stolen. Updating Enable automatic updates on your devices so they are always running the latest version of the operating system and apps. Attackers always look for new weaknesses in software, and vendors are constantly releasing new updates. By always running the latest operating system and mobile apps, you make it much harder for anyone to hack into your device. Tracking Install or enable software to remotely track your mobile device. This way, if your device is lost or stolen, you can find its location; or, in a worst-case situation, remotely erase all of your information from it. Trusted apps Download only the apps you need and from trusted sources. That means apps from the Apple App Store, Google Play and the Amazon App Store. Apps from other sites are not vetted and are far more likely to be infected. Before downloading any app, double check to make sure it has positive reviews and is actively updated. Finally, once you no longer need or actively use an app, we recommend you delete it from your device. Privacy options When installing a new app, make sure to review the privacy options. It's also recommended to disable location tracking for everything, then enable location only for the apps you feel need it. If you are uncomfortable with the permission requirements of an app, find a different one. Backups A great deal of your information is often backed up automatically, such as photos and messages. However, backups also store your configurations, apps, and other device information making it much easier to recover from a lost device or transition to a new one. Your mobile devices are powerful tools. Follow these simple steps to keep you and your devices secure. 10 TDECU Connection September 2018

15 minutes to retirement Get your comprehensive Retirement Score In as little as 15 minutes, a TDECU Wealth Advisor will provide you with a comprehensive Retirement Score to help you gain insight into your portfolio risk and retirement income. And we can help you set a path for the future. After all, we re here for the long-haul. Schedule your 15-minute review today! tdecu.org/retirement15 877.585.0282 Not NCUA Insured Not Credit Union Guaranteed May Lose Value Securities and Advisory Services offered through LPL Financial, a registered investment advisor. Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. TDECU, TDECU Wealth Advisors and TDECU Insurance Agency, LLC are not registered broker/dealers and are separate entities from LPL Financial. Hurricane season is here be prepared With hurricane season in full swing, TDECU Insurance Agency, LLC is here to help you prepare. Below are a few important tips on how to plan for a hurricane: Contact your insurance agent to confirm you have an adequate amount of coverage Restock disaster supplies including non-perishable food, batteries, medications & water Keep important documents in a waterproof container Develop a family emergency communication plan including your evacuation route There is a 30-day waiting period before a new flood policy takes effect, so it s important to get prepared ahead of time. Don t wait until it s too late! Contact TDECU Insurance Agency, LLC today at tdecu.org/tdecu-insurance or call 888.833.7358. Insurance products are not deposits, not NCUA insured and not guaranteed by TDECU Insurance Agency, LLC or Texas Dow Employees Credit Union. TDECU Connection September 2018 11