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AA British Insurance Premium Index AA British Insurance Premium Index 2017 quarter 4 24 January 2018 The AA British Insurance Premium Index (Index) has been tracking the quarterly movement of car and home insurance since 1994. It measures the five cheapest quotes for each 'customer' to provide an average or index. Car insurance premiums 2 Home insurance premiums 5 Index car insurance trends since 1994 8 Index home insurance trends since 1994 9 Media contact Ian Crowder 01256 492 844 ian.crowder@theaa.com The information in the Index may only be used internally by the business (Internal Business Use) on the following terms. Internal Business Use means use of the information contained in the Index in reports and submissions that do not carry advertising in internal business activities. It specifically excludes any commercial use and exploitation including any use whereby the user obtains direct or indirect revenue, for example as part of any publishing activity, promotion, marketing or advertising. The AA copyright notice must be displayed on all such information. Press journalists may use the Index for editorial purposes without prior permission. Any use of the Index other than as above is not permitted without the prior written consent of the AA (contact details above). The AA excludes all implied warranties and conditions to the fullest extent permitted by law. The AA does not in any way warrant the accuracy or completeness of the Index, and by using the Index the user acknowledges that it is relying upon its own skill in determining its suitability for any general or specific purpose and accepts that the Index may not be error free. Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). Automobile Association Insurance Services Limited 2018 Page 1

AA British Insurance Premium Index Car insurance premiums 2017 quarter 4 Comprehensive premium falls over last quarter of 2017 Second quarter fall in succession At the close of 2017 car insurance premiums had fallen from their highest ever level during the middle of the year when they touched 713.02. However, premiums were still some 2% higher than at the end of 2016. The premium dropped over the last three months of the year by 1.7%, from 678.18 at the end of September to 666.94. 1 But Michael Lloyd, director of AA Insurance, believes that premiums could rise again during 2018. "Several factors are affecting the yo-yo nature of car insurance premiums," he says. "Most significant was the government's decision to review the so-called discount rate, which is used to set the amount of compensation received by those suffering an injury in a car crash. The rate fell from 2.5% to minus 0.75%, sharply increasing the cost of insurance claims, and that in turn led to premium increases. "But the government now recognises that the cut was too much and has agreed to review the rate. That has helped to stop premiums rising further. "However, even as we enter 2018, the reinsurance companies that underpin the consumer insurance sector are increasing rates quite sharply, in a reaction to the discount rate, and that will find its way to the premiums drivers pay. "But these rises could be tempered if the government presses ahead with its planned reforms to curb the whiplash compensation culture. The reforms would stop law firms from cold-calling people to persuade them to make a claim following a car collision, even if they haven t been injured." Continued 1 The AA index is an average of the 5 cheapest premiums, quoted from the broker, the direct market and price comparison sites, for each risk in a nationwide basket of risks representative of the insurance buying public. This method gives accurate quarterly price tracking. Automobile Association Insurance Services Limited 2018 Page 2

AA British Insurance Premium Index Lloyd is also urging the government to steer clear of any plans to increase Insurance Premium Tax, which doubled from 6% to 12% over just two years. He concludes: "While car insurance premiums will be under pressure to rise, I think recent comments suggesting they will could be approaching the 1,000 mark by the year end are somewhat pessimistic." Young drivers (17 22) continue to pay by far the highest premiums on average, 1,625.78, down 3.8% since the end of September. Young men tend to pay higher premiums than young women, reflecting differences in their car choice, mileage and occupation. Regionally, the north-west (Granada) is the region to insure a car, despite a 1.1% fall in premiums to 916.18. This is followed by Northern Ireland, which saw a 4.8% fall to 884.65, while London is third costliest with a 1.4% drop to 833.43. Scotland remains the cheapest region to insure a car with its quote of 487.11, a premium drop of 0.9% over the last quarter of 2017. premium summary (all channels) 2017 2017 Change 2016 Change Comprehensive 678.18 666.94-1.7% 654.08 +2.0% Third Party, Fire & Theft 1038.72 1,013.08-2.5% 1,045.77-3.1% Third party, fire and theft cover appears to have a higher premium than comprehensive. This is because the basket of risks reflects the type of driver that buys such cover, typically young drivers. Continued Automobile Association Insurance Services Limited 2018 Page 3

AA British Insurance Premium Index Car insurance premiums summary tables and charts 2017 Download the Index (Excel file) for motor insurance 2,800 risks for car insurance AA British Insurance Premium Index Car insurance trends since 1994 (chart) All channels combined Car insurance premium movements (chart) Car insurance premium movements (table) Car insurance premium movements region and age (tables) Comprehensive car insurance premium trend (chart) TPFT car insurance premium trend (chart) Automobile Association Insurance Services Limited 2018 Page 4

AA British Insurance Premium Index Home insurance premiums 2017 quarter 4 Home premiums: two-year upward trend continues Premiums for home buildings insurance have been gently rising over the past two years. In the last quarter of 2017 the quote rose by less than 3 or 2.4%, from 114.35 to 117.11, and over 12 months it was up by 5.7%. 2 The quote for a home contents policy fell very slightly by less than 1 or 1.1%, from 61.07 to 60.40. The quote is 2.1% higher than at the end of 2016. The quote for a combined buildings and contents policy rose by 1.8% from 158.95 to 161.80, and over the year by 5%. Despite the overall rises, the premiums still represent good value for money. Says Michael Lloyd, director of AA Insurance: "Home insurance premiums don t move by very much, although the rate of increase has been faster over the third quarter of 2017. "Most of the increases over the past couple of years can be accounted for by Insurance Premium Tax, which increased from 6% to 12% over that time, and inflation. "There may also be some nervousness about the first of the winter storms during late November and December, causing damage to property either structurally or by flooding. "Given some of the extreme weather during January, that upward trend could continue over the first quarter of 2018. Even so, it will take widespread and significant property damage in the region of 1 billion or more to prompt any significant premium rises." Continued 2 The AA index is an average of the 5 cheapest premiums, quoted from the broker, the direct market and price comparison sites, for each risk in a nationwide basket of risks representative of the insurance buying public. This method gives accurate quarterly price tracking. Automobile Association Insurance Services Limited 2018 Page 5

AA British Insurance Premium Index The costliest region to insure a home is London with the south of England a combined policy increasing over the quarter by 2.1% to 172.26. premium summary 2017 2017 Change 2016 Change Buildings 114.35 117.11 +2.4% 110.74 +5.7% Contents 61.07 60.40-1.1% 59.17 +2.1% Combined 158.95 161.80 +1.8% 154.15 +5.0% Based on GFK channel preference and arrangement data. Continued Automobile Association Insurance Services Limited 2018 Page 6

AA British Insurance Premium Index Home insurance premiums summary tables and charts 2017 Download the Index (Excel file) for home insurance: 750 risks for home insurance AA British Insurance Premium Index - Home insurance trends since 1994 (chart) All channels combined Home insurance premium movements (chart) Home insurance premium movements (table) Home insurance premium movements region (tables) Home insurance premium movements age (tables) Home insurance premium movements property type (tables) Home insurance premium movements year built (tables) Buildings insurance premium trend (chart) Contents insurance premium trend (chart) Buildings and contents insurance premium trend (chart) Automobile Association Insurance Services Limited 2018 Page 7

AA British Insurance Premium Index - Car Insurance Trends 600 Comprehensive Third Pary, Fire and Theft 550 500 450 400 350 Index 300 250 200 150 100 50 0 1994 1995 1995 1996 1997 1998 1998 1999 2000 2001 2001 2002 2003 2004 2004 2005 2006 2007 2007 2008 2009 2010 2010 2011 2012 2013 2013 2014 2015 2016 2016 2017

AA British Insurance Premium Index - Home Insurance Trends 150 Buildings Contents 100 Index 50 0 1994 1995 1995 1996 1997 1998 1998 1999 2000 2001 2001 2002 2003 2004 2004 2005 2006 2007 2007 2008 2009 2010 2010 2011 2012 2013 2013 2014 2015 2016 2016 2017

AA British Insurance Premium Index - Motor Premium All Channels 2017 2017 Comprehensive 678.18 666.94 Third Party, Fire & Theft 1,038.72 1,013.08 2017 2017 1,200 1,000 800 Premium 600 400 200 0 Comprehensive Third Party, Fire & Theft A base rate of 100 was set at July 1994. The British Insurance Premium Index gives a quarterly update on the movements of home insurance on 750 risks each for buildings and contents, and on 2,800 car insurance risks - 2,500 comprehensive and 300 TPFT. July 1994 and subsequent premiums are assumed average premiums rebased in line with BIPI production methods over time. The Index shows average car insurance premiums based on open market rates from 92 of the UK's leading insurers and home premiums across 58 insurers. Composites, direct writers and online providers are included. The quarterly movement compares the market average premium this quarter with the previous quarter. The shoparound premium is the average of the five lowest premiums quoted by the insurers in the market survey. This more closely reflects the price paid, but does not take account of discretionary discounts offered. All premiums shown include Insurance Premium Tax at the prevailing rate. Premiums shown for July 1994 alone are free of IPT While it is not possible to include risks from every town in the UK, those selected are typical risks, reflecting a cross section of the insurance market. Movements by specific towns are checked separately using a basket of 250,000 risks.

AA BIPI - Motor Insurance Movements All channels * 2017 2017 Change 2016 Change Comprehensive 678.18 666.94-1.7% 654.08 + 2.0% Third Party, Fire & Theft 1,038.72 1,013.08-2.5% 1,045.77-3.1% * Based on GFK channel preference and arrangement data - September 2017.

AA BIPI - Motor Insurance Movements Summary by region - all channels Region 2017 2017 Change Anglia 664.51 651.20-2.0% Border & TyneTees 646.76 628.05-2.9% Central 700.94 695.73-0.7% Granada 926.09 916.18-1.1% London 845.58 833.43-1.4% STV 491.78 487.11-0.9% Meridian 588.68 575.82-2.2% UTV 929.29 884.65-4.8% Wales 639.74 624.53-2.4% West & West Country 545.20 533.07-2.2% Yorkshire 748.86 733.62-2.0% Summary by age - all channels Age 2017 2017 Change 17-22 1,689.26 1,625.78-3.8% 23-29 890.17 870.41-2.2% 30-39 588.37 575.69-2.2% 40-49 546.74 539.44-1.3% 50-59 468.49 462.82-1.2% 60-69 415.15 413.34-0.4% 70+ 583.65 578.56-0.9% Summary by age and gender - all channels Female Age 2017 2017 Change 17-22 1,536.01 1,472.94-4.1% 23-29 831.03 812.82-2.2% 30-39 568.79 554.88-2.4% 40-49 517.64 514.57-0.6% 50-59 477.47 473.96-0.7% 60-69 408.24 405.69-0.6% 70+ 528.36 529.68 + 0.3% Male Age 2017 2017 Change 17-22 1,844.48 1,781.06-3.4% 23-29 954.73 934.68-2.1% 30-39 607.17 595.68-1.9% 40-49 573.39 562.06-2.0% 50-59 458.37 450.20-1.8% 60-69 420.92 419.84-0.3% 70+ 642.35 630.47-1.8%

AA BIPI - Motor Comprehensive Premium 750 25% 20% 700 15% Premium 650 600 10% 5% Annual Change 0% 550-5% 500-10% -15% 450-20% 400 2013 2014 2014 2014 2014 2015 2015 2015 Annual Change -14.3% -16.2% -19.3% -14.7% -10.5% -6.7% 4.8% 8.4% 19.5% 20.7% 17.2% 16.3% 11.7% 12.9% 19.6% 9.7% 2.0% Comp Premium 547.27 517.96 485.23 490.52 489.91 483.10 508.49 531.78 585.54 583.01 596.19 618.24 654.08 658.45 713.02 678.18 666.94 2015 2016 2016 2016 2016 2017 2017 2017 2017-25%

AA BIPI - Motor Third Party, Fire & Theft Premium 1,200 30% 25% 1,100 20% Premium 1,000 900 15% 10% 5% Annual Change 800 0% -5% 700-10% 600-15% -20% 500 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 2017 2017 Annual Change -19.1% -14.4% -6.4% 5.0% 6.9% 15.1% 14.5% 17.3% 17.6% 19.4% 21.6% 24.7% 8.2% -3.1% Comp Premium 763.48 761.01 758.75 780.03 816.45 875.74 868.52 915.10 960.10 1,045.77 1,055.70 1,141.19 1,038.72 1,013.08-25%

AA British Insurance Premium Index - Home Premium All Channels 2017 2017 Buildings 114.35 117.11 Contents 61.07 60.40 Combined 158.95 161.80 180 2017 2017 160 140 120 Premium 100 80 60 40 20 0 Buildings Contents Combined A base rate of 100 was set at July 1994. The British Insurance Premium Index gives a quarterly update on the movements of home insurance on 750 risks each for buildings and contents, and on 2,800 car insurance risks - 2,500 comprehensive and 300 TPFT. July 1994 and subsequent premiums are assumed average premiums rebased in line with BIPI production methods over time. The Index shows average car insurance premiums based on open market rates from 92 of the UK's leading insurers and home premiums across 58 insurers. Composites, direct writers and online providers are included. The quarterly movement compares the market average premium this quarter with the previous quarter. The shoparound premium is the average of the five lowest premiums quoted by the insurers in the market survey. This more closely reflects the price paid, but does not take account of discretionary discounts offered. All premiums shown include Insurance Premium Tax at the prevailing rate. Premiums shown for July 1994 alone are free of IPT While it is not possible to include risks from every town in the UK, those selected are typical risks, reflecting a cross section of the insurance market. Movements by specific towns are checked separately using a basket of 250,000 risks.

AA BIPI - Home Insurance Movements All channels * 2017 2017 Change 2016 Change Buildings 114.35 117.11 + 2.4% 110.74 + 5.7% Contents 61.07 60.40-1.1% 59.17 + 2.1% Combined 158.95 161.80 + 1.8% 154.15 + 5.0% * Based on GFK channel preference and arrangement data - September 2017.

AA BIPI - Home Insurance Movements Buildings summary by region - all channels Region 2017 2017 Change Border & TyneTees 110.65 112.98 + 2.1% Central & Granada 111.48 113.46 + 1.8% London & Meridian 121.17 124.94 + 3.1% STV 111.28 113.93 + 2.4% Wales 118.22 120.62 + 2.0% West & West Country 108.95 112.35 + 3.1% Yorkshire & Anglia 111.37 113.63 + 2.0% Contents summary by region - all channels Region 2017 2017 Change Border & TyneTees 56.92 56.19-1.3% Central & Granada 63.84 62.57-2.0% London & Meridian 62.38 62.04-0.5% STV 55.45 54.66-1.4% Wales 58.49 58.03-0.8% West & West Country 56.96 56.43-0.9% Yorkshire & Anglia 62.05 61.56-0.8% Combined summary by region - all channels Region 2017 2017 Change Border & TyneTees 150.43 153.06 + 1.7% Central & Granada 158.20 160.11 + 1.2% London & Meridian 168.72 172.26 + 2.1% STV 152.22 155.57 + 2.2% Wales 159.20 161.62 + 1.5% West & West Country 148.72 151.16 + 1.6% Yorkshire & Anglia 155.30 158.33 + 2.0%

AA BIPI - Home Insurance Movements Buildings summary by age - all channels Age 2017 2017 Change 17-22 117.49 120.84 + 2.9% 23-29 123.82 126.76 + 2.4% 30-39 117.48 120.09 + 2.2% 40-49 117.53 120.50 + 2.5% 50-59 111.78 115.39 + 3.2% 60-69 100.04 102.09 + 2.0% 70+ 101.70 102.87 + 1.1% Contents summary by age - all channels Age 2017 2017 Change 17-22 67.56 67.43-0.2% 23-29 69.06 67.24-2.6% 30-39 65.44 64.49-1.5% 40-49 62.16 61.94-0.4% 50-59 58.07 57.70-0.6% 60-69 51.39 50.69-1.4% 70+ 49.47 48.26-2.5% Combined summary by age - all channels Age 2017 2017 Change 17-22 165.96 171.71 + 3.5% 23-29 177.86 179.58 + 1.0% 30-39 166.07 168.87 + 1.7% 40-49 162.14 165.36 + 2.0% 50-59 154.62 157.88 + 2.1% 60-69 138.01 140.34 + 1.7% 70+ 135.04 136.42 + 1.0%

AA BIPI - Home Insurance Movements Buildings summary by property - all channels Property type 2017 2017 Change Bungalow 107.56 110.89 + 3.1% Detached 131.60 134.88 + 2.5% End Terraced 105.25 106.97 + 1.6% Flat 120.81 122.54 + 1.4% Semi Detached 103.14 105.72 + 2.5% Terraced 111.09 113.39 + 2.1% Contents summary by property - all channels Property type 2017 2017 Change Bungalow 56.47 55.77-1.2% Detached 63.14 62.77-0.6% End Terraced 63.92 62.30-2.5% Flat 63.50 62.18-2.1% Semi Detached 58.97 58.25-1.2% Terraced 62.93 62.19-1.2% Combined summary by property - all channels Property type 2017 2017 Change Bungalow 147.17 150.88 + 2.5% Detached 177.45 181.07 + 2.0% End Terraced 153.69 155.99 + 1.5% Flat 178.30 179.50 + 0.7% Semi Detached 145.04 147.02 + 1.4% Terraced 157.44 160.42 + 1.9%

AA BIPI - Home Insurance Movements Buildings summary by year built - all channels Year built 2017 2017 Change <1920 138.00 140.44 + 1.8% 1920-1945 116.46 119.25 + 2.4% 1946-1979 103.80 106.66 + 2.8% 1980-1999 98.38 101.32 + 3.0% 2000+ 88.96 92.57 + 4.1% Contents summary by year built - all channels Year built 2017 2017 Change <1920 67.00 66.13-1.3% 1920-1945 63.99 63.47-0.8% 1946-1979 57.28 56.55-1.3% 1980-1999 56.73 56.49-0.4% 2000+ 58.31 55.56-4.7% Combined summary by year built - all channels Year built 2017 2017 Change <1920 188.74 191.48 + 1.5% 1920-1945 163.24 165.76 + 1.5% 1946-1979 145.00 147.98 + 2.1% 1980-1999 138.25 141.42 + 2.3% 2000+ 132.27 131.78-0.4%

AA BIPI - Home Buildings Premium 120 15% 115 10% 110 Premium 105 5% Annual Change 0% 100-5% 95 90-10% 85 2013 2013 2014 2014 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 2017 2017 Annual Change -5.3% -8.2% -6.2% -8.3% -11.2% -9.2% -11.0% -5.4% -3.6% 3.8% 12.3% 12.5% 13.6% 7.6% 2.3% 2.4% 4.4% 5.7% Buildings Premium 112.62 109.16 108.61 103.49 100.02 99.13 96.66 97.88 96.44 102.94 108.53 110.11 109.52 110.74 110.99 112.73 114.35 117.11-15%

AA BIPI - Home Contents Premium 70 10% 68 8% 66 6% Premium 64 62 4% 2% Annual Change 0% 60-2% 58-4% 56-6% 54-8% 52 2013 2013 2014 2014 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 2017 2017 Annual Change -3.4% -6.4% -7.9% -6.0% -8.1% -8.5% -8.2% -6.9% -4.9% -3.5% -1.2% 0.7% 8.4% 3.5% 2.9% 3.0% -2.7% 2.1% Contents Premium 66.29 64.82 63.49 63.28 60.90 59.29 58.27 58.94 57.91 57.20 57.58 59.32 62.75 59.17 59.26 61.11 61.07 60.40-10%

AA BIPI - Home Combined Premium 180 8% 175 6% 4% 170 2% 165 0% Premium 160-2% Annual Change 155-4% -6% 150-8% 145-10% 140 2013 2013 2014 2014 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 2017 2017 Annual Change -5.4% -8.5% -8.1% -9.5% -11.6% -9.1% -10.1% -6.8% -6.7% -4.2% 2.8% 4.7% 6.1% 4.4% 0.5% 1.1% 3.5% 5.0% Combined Premium 175.54 169.58 165.86 159.20 155.14 154.20 149.08 148.38 144.79 147.68 153.22 155.34 153.64 154.15 154.04 157.05 158.95 161.80-12%

AA BRITISH INSURANCE PREMIUM INDEX - 2017 Note: IPT at 2.5 per cent was introduced to premiums between July and October 1994 IPT was increased to 4% on 1 April 1997, to 5% on 1 July 1999, to 6% on 4 January 2011, to 9.5% on 1 November 2015, to 10% on 1 October 2016 and then 12% on 1st June 2017 Figures shown include IPT, whereas on July 1994 premiums IPT did not apply Important Note The information contained in the British Insurance Premium Index ( Index ) is the AA copyright: Automobile Association Insurance Services Limited 2017. All rights reserved. The information may only be used internally by the business ( Internal Business Use ) on the following terms. Internal Business Use means use of the information contained in the Index in reports and submissions, that do not carry advertising, in internal business activities. It specifically excludes any commercial use and exploitation including any use whereby the user obtains direct or indirect revenue, for example as part of any publishing activity, promotion, marketing or advertising. The AA Copyright notice must be displayed on all such information. Press journalists may use the Index for editorial purposes without prior permission. Any use of the Index other than as above is not permitted without the prior written consent of the AA (details below). AA excludes all implied warranties and conditions to the fullest extent permitted by law. AA does not in any way warrant the accuracy or completeness of the Index and by using the Index the user acknowledges that it is relying upon its own skill in determining its suitability for any general or specific purpose and accepts that the Index may not be error free. Automobile Association Insurance Services Limited is an intermediary and is regulated by the Financial Conduct Authority. For further information, please contact Ian Crowder, telephone 01256 492 844 or email ian.crowder@theaa.com.