CLAIM FORM INSTRUCTIONS

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MEDICARE PART D PRESCRIPTION DRUG CLAIM FORM CLAIM FORM INSTRUCTIONS Please read carefully before completing this form. Claim forms that do not include the required information may delay or inhibit our ability to process your request for reimbursement. Manual submission of claims does not guarantee reimbursement. Part 1: Member Information (to be completed by the member) 1. Complete all information under Part 1. The member/cardholder ID Number is located on your insurance card. 2. Submit claims within the filing period specified by your health plan. For questions about your filing period, please call the number on the back of your insurance card. 3. Please submit a separate claim form for each patient and pharmacy from which you purchase medications. 4. IMPORTANT NOTE: Payment and related correspondence will be sent to the primary subscriber unless you provide us with an Alternate Address in Part 1. Part 2: Receipt Information 1. Submit prescription receipts/labels that contain the requested information (shown below) or have your pharmacist complete Part 2 and Part 3. If you do not receive a receipt for your prescription(s), pharmacist signature is required. 2. Include all original pharmacy receipt(s). Tape receipts to a separate page to be submitted with the claim form. Note: Please do not staple receipts or other documentation to the claim form. 3. For multiple claims, please use the multiple prescription form. PRESCRIPTION/PHARMACY INFORMATION Prescription Label Example: Please use this example as a guide to locate the required information. Note: Each pharmacy may have a unique label format. Anytime Pharmacy #1234 (509)555-1234 123 Any Street Store NPI: 1234567890 Home Town, US 12345-6789 RX 1234567 Date Filled: 1/1/2009 1. 2. 3. 4. Day Supply* 5. National Drug Code (NDC)* 6. Medication Name and strength* DOE, JANE DOB: 01/01/1900 7. Physician Name 456 Home Road (509)555-5678 8. Physician National Provider ID (NPI)* Home Town, US 12345 9. DAW Amoxicillin 500 mg capsules (Teva) DAW: 0 10. Usual and Customary Price (U&C)/RX Price* 00000-1111-22 QTY: 45 Days Supply: 30 11. Copay* 12. Pharmacy National Provider ID (NPI)* A. SMITH, MD NPI: 4567890123 *Denotes information required to process a U&C: 200.00 COPAY: 20.00 claim. If this information is not included, it may delay or inhibit our ability to process your request for reimbursement. Part 3: Pharmacy Information (To be completed by the pharmacy) 1. If required information is not available on the receipt, ask your Pharmacist to complete Part 2 and Part 3. 2. Remember to keep a copy of the completed claim form and receipt(s) for your records. 3. Send the completed form and receipt(s) to: MedImpact Healthcare Systems, Inc. P.O. Box 509108 San Diego, CA 92150-9108 Fax: 858-549-1569 E-mail: Claims@Medimpact.com 1 of 6

PART 1 *Denotes information required to process a claim. If this information is not included, it may delay or inhibit our ability to process your request for reimbursement. Primary Member/Cardholder ID Number* Group Number Name of Health Plan/Insurance Primary Subscriber Name* DOB: (mm/dd/yyyy)* Patient Name: (First, Middle, Last)* Alternate Address: (Street, City, State, Zip code) Date of Birth: (mm/dd/yyyy)* Relationship to Primary Subscriber: Self Spouse Dependent *If no alternate address is specified, correspondence and/or payment will be forwarded to the primary subscriber address on file with your health plan/insurance. Member Signature* Telephone Number ( ) Indicate reason for manually filing these claims (select one): Coordination of Benefits Claims must be submitted with pharmacy receipt(s) identifying copays paid and an Explanation of Benefits from the primary carrier (or prescription history from the pharmacy showing primary insurance payment) Discount Card was used Health plan/insurance information or insurance card not available at the time of purchase Pharmacy not participating in network Pharmacy unable to process claim electronically I was administered a Part D covered vaccine in my physician s office or clinic (cost for vaccine and administration fees must be listed separately) Emergency If Emergency, describe emergency below Date PART 2 PART 3: Affix Pharmacy Label Here or Populate the Information: Pharmacy Name* Pharmacy Telephone Number Street Address NPI* City State Zip Pharmacist Signature Date 2 of 6

RX Number Date Filled* Multiple Prescription Claim Form Refill Day Supply* National Drug Code (11 Digit)* 3 of 6

COMPOUND PRESCRIPTIONS The pharmacy or dispensing facility must complete the remaining portion of this form and return it to the member/patient or provide the member/patient with a Universal Claim Form for a Compounded Medication.* Provide an 11 digit NDC number for each of the ingredient(s) in the medication Indicate the drug ingredient(s) and quantity. Indicate the metric quantity dispensed in number of tablets, grams or milliliters for liquids, creams, ointments or injectables. Indicate the amount paid for the prescription by the patient. C O M P O U N D P R E S C R I P T I O N S For pharmacy use only* NDC# Drug/Ingredient Quantity Charge Total Charge: $ Note: If the medication/drug was purchased in a foreign country, the currency must be converted into US dollars. The original pharmacy prescription label or cash receipt should accompany this claim form or the Universal Claim Form for a compounded medication. Prescription labels and receipts will not be returned; you may wish to make copies for your records. 4 of 6

MEDICARE PART D PRESCRIPTION DRUG CLAIM FORM IMPORTANT CLAIM NOTICE AL, AK, AZ, CT, DE, GA, ID, IL, IN, IA, KS, KY, LA, MA, MI, MN, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OR, RI, SC, SD, VT, WI, WY Residents: WARNING For your protection, state law requires the following statement to appear on this form. Any person who knowingly with intent to, or assist with intent to, injure, defraud, or deceive an insurance company, files a claim containing false, incomplete, or misleading information may be prosecuted under state law and subject to civil fines and criminal penalties. Additionally, DE, ID, MN, NM, OH Residents: Anyone who commits the above act is guilty of a crime/felony and may also be subject to fines and/or criminal penalties. AR, CA, DC, FL, HI, MD, ME, OK, TN, TX, UT, VA, WA, WV Residents: WARNING For your protection, state law requires the following statement to appear on this form. Any person who knowingly with intent to, or assist with intent to, injure, defraud, or deceive an insurance company, files a claim containing false, incomplete, or misleading information is guilty of a crime and may be subject to imprisonment, fines, and/or denial of insurance benefits. Additionally, AR, CA, FL, MD, OK, TX, UT, WV Residents: Anyone who commits the above act is guilty of a crime/felony and may also be subject to fines and/or confinement in prison. CO Residents: WARNING For your protection, state law requires the following statement to appear on this form. It is unlawful to knowingly provide false, incomplete, or misleading facts or information to an insurance company for the purpose of defrauding or attempting to defraud the company. Penalties may include imprisonment, fines, denial of insurance and civil damages. Any insurance company or agent of an insurance company who knowingly provides false, incomplete, or misleading facts or information to a policyholder or claimant for the purpose of defrauding or attempting to defraud the policy holder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the Colorado division of insurance within the department or regulatory agencies. NY Residents: WARNING For your protection, state law requires the following statement to appear on this form. Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claims containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation. PA Residents: WARNING For your protection, state law requires the following statement to appear on this form. Any person who knowingly and with intent to injure or defraud any insurer files an application or claim containing any false, incomplete or misleading information shall, upon conviction, be subject to imprisonment for up to seven years and payment of a fine of up to $15,000. Puerto Rico Residents: WARNING For your protection, we are required to print the following. Any person who knowingly and with the intention of defrauding presents false information in an insurance application, or presents, helps, or causes the presentation of a fraudulent claim for the payment of a loss or any other benefits, or presents more than one claim for the same damage or loss, shall incur a felony and, upon conviction, shall be sanctioned for each violation with the penalty of a fine of not less than five thousand dollar ($5,000) and not more than ten thousand dollars ($10,000), or a fixed term of imprisonment for three (3) years, or both penalties. If aggravating circumstances are present, the penalty thus established may be increased to a maximum of five (5) years, if extenuating circumstances are present, it may be reduced to a minimum of two (2) years. 5 of 6

Need large print or another format? Beneficiaries must use network pharmacies to access their prescription drug benefit. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change on January 1 of each year. To get this material in other formats, or ask for language translations services, call Customer Service at 888-350-7794. TTY users should call 711. We are available 24 hours a day, seven days a week. FirstCarolinaCare Insurance Company is a HMO and PPO health plan with a Medicare contract. Enrollment in FirstMedicare Direct HMO Plus and FirstMedicare Direct PPO Plus depends on contract renewal. 6 of 6