Contract User Instructions. 1 Cost Tables must contain all goods and services for which compensation will be sought on this Statewide Contract.

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Commonwealth of Massachusetts RFR ITT46 Network Services Version 1.2 4/18/2012 Attachment C: Cost Tables Contract User Instructions 1 Cost Tables must contain all goods and services for which compensation will be sought on this Statewide Contract. 2 Compensation will be based solely on the goods and services and their associated pricing identified in the Cost Tables supplied by the Bidder and accepted by the SST and published on Comm-PASS. 3 Taxes, surcharges, fees and other "regulatory cost items" may not be invoiced unless they are specified (description and pricing) in the Cost Tables accepted by the SST and published on Comm-PASS. 4 Non-standard site-specific extension and engineering costs, if any, must be quoted in writing upon completion of a site survey prior to the issuance of a purchase order. 5 Categories are indicated in the Cost Table tab numbering, i.e., Category 1 services are numbered 1.x, Category 2 services are numbered 2.x, etc. 6 Each proposed service type should be specified on a separate tab. For example: Cost Table 1.1 - Local Exchange Service, Cost Table 1.2 - Long Distance. 7 Eligible Entities are not required to sign vendor documents unless the document is approved by OSD and published on Comm-PASS. Revision History Date Initial contract award 10/5/2012

RFR ITT46 - Table of Contents Category Cost Table Description 1 1.2 Long Distance 1 1.3 Incoming Toll Free 1 1.8 Voice over Internet Protocol (VoIP) 1 1.9 SIP Trunking

Commonwealth of Massachusetts RFR ITT46 Network Services Category 1 Cost Table 1.2 - Long Distance Services Proposed Service Interstate Monthly Recurring Cost Installation One-time Cost % Discounted Monthly Recurring Cost % Discounted One-time cost Per Minute Rate On to Off $ - $ - $ - $ - $ 0.0160 Off to On $ - $ - $ - $ - $ 0.0160 Off to Off $ - $ - $ - $ - $ 0.0270 Intrastate Alabama On to Off $ - $ - $ - $ - $ 0.0287 Off to On $ - $ - $ - $ - $ 0.0287 Off to Off $ - $ - $ - $ - $ 0.0476 Arizona On to Off $ - $ - $ - $ - $ 0.0425 Off to On $ - $ - $ - $ - $ 0.0425 Off to Off $ - $ - $ - $ - $ 0.0464

Arkansas On to Off $ - $ - $ - $ - $ 0.0472 Off to On $ - $ - $ - $ - $ 0.0472 Off to Off $ - $ - $ - $ - $ 0.1334 California On to Off $ - $ - $ - $ - $ 0.0240 Off to On $ - $ - $ - $ - $ 0.0240 Off to Off $ - $ - $ - $ - $ 0.0271 Colorado On to Off $ - $ - $ - $ - $ 0.0317 Off to On $ - $ - $ - $ - $ 0.0317 Off to Off $ - $ - $ - $ - $ 0.0543 Delaware On to Off $ - $ - $ - $ - $ 0.0234 Off to On $ - $ - $ - $ - $ 0.0234 Off to Off $ - $ - $ - $ - $ 0.0268 Florida On to Off $ - $ - $ - $ - $ 0.0321 Off to On $ - $ - $ - $ - $ 0.0321

Off to Off $ - $ - $ - $ - $ 0.0467 Georgia On to Off $ - $ - $ - $ - $ 0.0283 Off to On $ - $ - $ - $ - $ 0.0283 Off to Off $ - $ - $ - $ - $ 0.0328 Hawaii On to Off $ - $ - $ - $ - $ 0.0315 Off to On $ - $ - $ - $ - $ 0.0315 Off to Off $ - $ - $ - $ - $ 0.0457 Idaho On to Off $ - $ - $ - $ - $ 0.0587 Off to On $ - $ - $ - $ - $ 0.0587 Off to Off $ - $ - $ - $ - $ 0.1015 Illinois On to Off $ - $ - $ - $ - $ 0.0232 Off to On $ - $ - $ - $ - $ 0.0232 Off to Off $ - $ - $ - $ - $ 0.0259 Indiana On to Off $ - $ - $ - $ - $ 0.0279

Off to On $ - $ - $ - $ - $ 0.0279 Off to Off $ - $ - $ - $ - $ 0.0331 Iowa On to Off $ - $ - $ - $ - $ 0.0557 Off to On $ - $ - $ - $ - $ 0.0557 Off to Off $ - $ - $ - $ - $ 0.1167 Kansas On to Off $ - $ - $ - $ - $ 0.0261 Off to On $ - $ - $ - $ - $ 0.0261 Off to Off $ - $ - $ - $ - $ 0.0385 Kentucky On to Off $ - $ - $ - $ - $ 0.0412 Off to On $ - $ - $ - $ - $ 0.0412 Off to Off $ - $ - $ - $ - $ 0.0562 Louisiana On to Off $ - $ - $ - $ - $ 0.0217 Off to On $ - $ - $ - $ - $ 0.0217 Off to Off $ - $ - $ - $ - $ 0.0240 Maine

On to Off $ - $ - $ - $ - $ 0.0242 Off to On $ - $ - $ - $ - $ 0.0242 Off to Off $ - $ - $ - $ - $ 0.0344 Maryland On to Off $ - $ - $ - $ - $ 0.0245 Off to On $ - $ - $ - $ - $ 0.0245 Off to Off $ - $ - $ - $ - $ 0.0302 Massachusetts On to Off $ - $ - $ - $ - $ 0.0375 Off to On $ - $ - $ - $ - $ 0.0375 Off to Off $ - $ - $ - $ - $ 0.0421 Michigan On to Off $ - $ - $ - $ - $ 0.0265 Off to On $ - $ - $ - $ - $ 0.0265 Off to Off $ - $ - $ - $ - $ 0.0330 Minnesota On to Off $ - $ - $ - $ - $ 0.0670 Off to On $ - $ - $ - $ - $ 0.0670 Off to Off $ - $ - $ - $ - $ 0.0874 Mississippi

On to Off $ - $ - $ - $ - $ 0.0261 Off to On $ - $ - $ - $ - $ 0.0261 Off to Off $ - $ - $ - $ - $ 0.0974 Missouri On to Off $ - $ - $ - $ - $ 0.0660 Off to On $ - $ - $ - $ - $ 0.0660 Off to Off $ - $ - $ - $ - $ 0.1205 Montana On to Off $ - $ - $ - $ - $ 0.0666 Off to On $ - $ - $ - $ - $ 0.0666 Off to Off $ - $ - $ - $ - $ 0.1251 Nebraska On to Off $ - $ - $ - $ - $ 0.0555 Off to On $ - $ - $ - $ - $ 0.0555 Off to Off $ - $ - $ - $ - $ 0.0793 Nevada On to Off $ - $ - $ - $ - $ 0.0383 Off to On $ - $ - $ - $ - $ 0.0383 Off to Off $ - $ - $ - $ - $ 0.0512

New Hampshire On to Off $ - $ - $ - $ - $ 0.0494 Off to On $ - $ - $ - $ - $ 0.0494 Off to Off $ - $ - $ - $ - $ 0.0747 New Jersey On to Off $ - $ - $ - $ - $ 0.0314 Off to On $ - $ - $ - $ - $ 0.0314 Off to Off $ - $ - $ - $ - $ 0.0346 New Mexico On to Off $ - $ - $ - $ - $ 0.0262 Off to On $ - $ - $ - $ - $ 0.0262 Off to Off $ - $ - $ - $ - $ 0.0313 New York On to Off $ - $ - $ - $ - $ 0.0415 Off to On $ - $ - $ - $ - $ 0.0415 Off to Off $ - $ - $ - $ - $ 0.0513 North Carolina On to Off $ - $ - $ - $ - $ 0.0457 Off to On $ - $ - $ - $ - $ 0.0457

Off to Off $ - $ - $ - $ - $ 0.0516 North Dakota On to Off $ - $ - $ - $ - $ 0.1170 Off to On $ - $ - $ - $ - $ 0.1170 Off to Off $ - $ - $ - $ - $ 0.2414 Ohio On to Off $ - $ - $ - $ - $ 0.0276 Off to On $ - $ - $ - $ - $ 0.0276 Off to Off $ - $ - $ - $ - $ 0.0654 Oklahoma On to Off $ - $ - $ - $ - $ 0.0343 Off to On $ - $ - $ - $ - $ 0.0343 Off to Off $ - $ - $ - $ - $ 0.1019 Oregon On to Off $ - $ - $ - $ - $ 0.0410 Off to On $ - $ - $ - $ - $ 0.0410 Off to Off $ - $ - $ - $ - $ 0.0591 Pennsylvania On to Off $ - $ - $ - $ - $ 0.0373

Off to On $ - $ - $ - $ - $ 0.0373 Off to Off $ - $ - $ - $ - $ 0.0722 Puerto Rico On to Off $ - $ - $ - $ - $ 0.0181 Off to On $ - $ - $ - $ - $ 0.0181 Off to Off $ - $ - $ - $ - $ 0.0202 Rhode Island On to Off $ - $ - $ - $ - $ 0.0364 Off to On $ - $ - $ - $ - $ 0.0364 Off to Off $ - $ - $ - $ - $ 0.0376 South Carolina On to Off $ - $ - $ - $ - $ 0.0262 Off to On $ - $ - $ - $ - $ 0.0262 Off to Off $ - $ - $ - $ - $ 0.0302 South Dakota On to Off $ - $ - $ - $ - $ 0.1003 Off to On $ - $ - $ - $ - $ 0.1003 Off to Off $ - $ - $ - $ - $ 0.2249 Tennessee

On to Off $ - $ - $ - $ - $ 0.0392 Off to On $ - $ - $ - $ - $ 0.0392 Off to Off $ - $ - $ - $ - $ 0.0445 Texas On to Off $ - $ - $ - $ - $ 0.0251 Off to On $ - $ - $ - $ - $ 0.0251 Off to Off $ - $ - $ - $ - $ 0.0285 Utah On to Off $ - $ - $ - $ - $ 0.0354 Off to On $ - $ - $ - $ - $ 0.0354 Off to Off $ - $ - $ - $ - $ 0.0604 Vermont On to Off $ - $ - $ - $ - $ 0.0353 Off to On $ - $ - $ - $ - $ 0.0353 Off to Off $ - $ - $ - $ - $ 0.0654 Virginia On to Off $ - $ - $ - $ - $ 0.0474 Off to On $ - $ - $ - $ - $ 0.0474 Off to Off $ - $ - $ - $ - $ 0.0640 Washington

On to Off $ - $ - $ - $ - $ 0.0314 Off to On $ - $ - $ - $ - $ 0.0314 Off to Off $ - $ - $ - $ - $ 0.0390 West Virginia On to Off $ - $ - $ - $ - $ 0.0274 Off to On $ - $ - $ - $ - $ 0.0274 Off to Off $ - $ - $ - $ - $ 0.0438 Wisconsin On to Off $ - $ - $ - $ - $ 0.0426 Off to On $ - $ - $ - $ - $ 0.0426 Off to Off $ - $ - $ - $ - $ 0.0653 Wyoming On to Off $ - $ - $ - $ - $ 0.0347 Off to On $ - $ - $ - $ - $ 0.0347 Off to Off $ - $ - $ - $ - $ 0.0751 International Canada On to Off $ - $ - $ - $ - $ 0.0150 Off to Off $ - $ - $ - $ - $ 0.0300

NORTHERN TERRITORIES-867 On to Off $ - $ - $ - $ - $ 0.1780 Off to Off $ - $ - $ - $ - $ 0.1930 China On to Off $ - $ - $ - $ - $ 0.0180 Off to Off $ - $ - $ - $ - $ 0.0330 France On to Off $ - $ - $ - $ - $ 0.0240 Off to Off $ - $ - $ - $ - $ 0.0390 Germany On to Off $ - $ - $ - $ - $ 0.0170 Off to Off $ - $ - $ - $ - $ 0.0320 Ireland On to Off $ - $ - $ - $ - $ 0.0230 Off to Off $ - $ - $ - $ - $ 0.0380 Israel On to Off $ - $ - $ - $ - $ 0.0840 Off to Off $ - $ - $ - $ - $ 0.0990 Italy On to Off $ - $ - $ - $ - $ 0.0200 Off to Off $ - $ - $ - $ - $ 0.0350 Mexico On to Off $ - $ - $ - $ - $ 0.0220 Off to Off $ - $ - $ - $ - $ 0.0370

Netherlands On to Off $ - $ - $ - $ - $ 0.0240 Off to Off $ - $ - $ - $ - $ 0.0390 Netherland Ant On to Off $ - $ - $ - $ - $ 0.0710 Off to Off $ - $ - $ - $ - $ 0.0860 Spain On to Off $ - $ - $ - $ - $ 0.0240 Off to Off $ - $ - $ - $ - $ 0.0390 Switzerland On to Off $ - $ - $ - $ - $ 0.0240 Off to Off $ - $ - $ - $ - $ 0.0390 United Kingdom On to Off $ - $ - $ - $ - $ 0.0170 Off to Off $ - $ - $ - $ - $ 0.0320 Other International - Customer will receive a 30% Net Effective Usage Discount, instead of all other discounts, on its international (Domestic origination) Sprint Voice VPN Solutions Outbound Service Usage Charges

Sample Call Costs Call Description Cost of Call 3.5 Minute Duration Cost of Call 5.0 Minute Duration On to On On to Off Off to On Off to Off On to On Springfield to Boston $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 Worcester to Springfield Providence, Rhode Island to Boston Atlanta, Georgia to Worcester Concord, New Hampshire to Springfield San Diego, California to Boston Dallas, Texas to Milford $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 $0.0500 $0.0600 $0.0600 $0.1000 $0.0700 $0.0500 $0.0600 $0.0600 $0.1000 $0.0700

Commonwealth of Massachusetts RFR ITT46 Network Services Category 1 Cost Table 1.3 - Incoming Toll Free Services Proposed Service Monthly Recurring Cost Installation One-time Cost % Discounted Monthly Recurring Cost % Discounted One-time cost Per Minute Rate Interstate Dedicated 800 $ - $ - $ - $ - $ 0.0160 Switched 800 $ - $ - $ - $ - $ 0.0270 Intrastate Alabama Dedicated 800 $ - $ - $ - $ - $ 0.0349 Switched 800 $ - $ - $ - $ - $ 0.0537 Arizona Dedicated 800 $ - $ - $ - $ - $ 0.0200 Switched 800 $ - $ - $ - $ - $ 0.0240 Arkansas Dedicated 800 $ - $ - $ - $ - $ 0.1021 Switched 800 $ - $ - $ - $ - $ 0.1883 California Dedicated 800 $ - $ - $ - $ - $ 0.0191 Switched 800 $ - $ - $ - $ - $ 0.0222 Colorado Dedicated 800 $ - $ - $ - $ - $ 0.0386 Switched 800 $ - $ - $ - $ - $ 0.0612 Delaware Dedicated 800 $ - $ - $ - $ - $ 0.0193 Switched 800 $ - $ - $ - $ - $ 0.0226 Florida Dedicated 800 $ - $ - $ - $ - $ 0.0306 Switched 800 $ - $ - $ - $ - $ 0.0452 Georgia Dedicated 800 $ - $ - $ - $ - $ 0.0204 Switched 800 $ - $ - $ - $ - $ 0.0249 Hawaii Dedicated 800 $ - $ - $ - $ - $ 0.0303 Switched 800 $ - $ - $ - $ - $ 0.0445

Idaho Dedicated 800 $ - $ - $ - $ - $ 0.0588 Switched 800 $ - $ - $ - $ - $ 0.1016 Illinois Dedicated 800 $ - $ - $ - $ - $ 0.0187 Switched 800 $ - $ - $ - $ - $ 0.0214 Indiana Dedicated 800 $ - $ - $ - $ - $ 0.0212 Switched 800 $ - $ - $ - $ - $ 0.0265 Iowa Dedicated 800 $ - $ - $ - $ - $ 0.0770 Switched 800 $ - $ - $ - $ - $ 0.1380 Kansas Dedicated 800 $ - $ - $ - $ - $ 0.0284 Switched 800 $ - $ - $ - $ - $ 0.0408 Kentucky Dedicated 800 $ - $ - $ - $ - $ 0.0311 Switched 800 $ - $ - $ - $ - $ 0.0461 Louisiana Dedicated 800 $ - $ - $ - $ - $ 0.0183 Switched 800 $ - $ - $ - $ - $ 0.0205 Maine Dedicated 800 $ - $ - $ - $ - $ 0.0262 Switched 800 $ - $ - $ - $ - $ 0.0364 Maryland Dedicated 800 $ - $ - $ - $ - $ 0.0217 Switched 800 $ - $ - $ - $ - $ 0.0274 Massachusetts Dedicated 800 $ - $ - $ - $ - $ 0.0206 Switched 800 $ - $ - $ - $ - $ 0.0252 Michigan Dedicated 800 $ - $ - $ - $ - $ 0.0225 Switched 800 $ - $ - $ - $ - $ 0.0291 Minnesota Dedicated 800 $ - $ - $ - $ - $ 0.0364 Switched 800 $ - $ - $ - $ - $ 0.0567 Mississippi Dedicated 800 $ - $ - $ - $ - $ 0.0874 Switched 800 $ - $ - $ - $ - $ 0.1587 Missouri Dedicated 800 $ - $ - $ - $ - $ 0.0704

Switched 800 $ - $ - $ - $ - $ 0.1249 Montana Dedicated 800 $ - $ - $ - $ - $ 0.0746 Switched 800 $ - $ - $ - $ - $ 0.1332 Nebraska Dedicated 800 $ - $ - $ - $ - $ 0.0398 Switched 800 $ - $ - $ - $ - $ 0.0637 Nevada Dedicated 800 $ - $ - $ - $ - $ 0.0289 Switched 800 $ - $ - $ - $ - $ 0.0418 New Hampshire Dedicated 800 $ - $ - $ - $ - $ 0.0414 Switched 800 $ - $ - $ - $ - $ 0.0667 New Jersey Dedicated 800 $ - $ - $ - $ - $ 0.0192 Switched 800 $ - $ - $ - $ - $ 0.0224 New Mexico Dedicated 800 $ - $ - $ - $ - $ 0.0212 Switched 800 $ - $ - $ - $ - $ 0.0263 New York Dedicated 800 $ - $ - $ - $ - $ 0.0258 Switched 800 $ - $ - $ - $ - $ 0.0356 North Carolina Dedicated 800 $ - $ - $ - $ - $ 0.0219 Switched 800 $ - $ - $ - $ - $ 0.0278 North Dakota Dedicated 800 $ - $ - $ - $ - $ 0.1403 Switched 800 $ - $ - $ - $ - $ 0.2647 Ohio Dedicated 800 $ - $ - $ - $ - $ 0.0538 Switched 800 $ - $ - $ - $ - $ 0.0917 Oklahoma Dedicated 800 $ - $ - $ - $ - $ 0.0836 Switched 800 $ - $ - $ - $ - $ 0.1513 Oregon Dedicated 800 $ - $ - $ - $ - $ 0.0342 Switched 800 $ - $ - $ - $ - $ 0.0523 Pennsylvania Dedicated 800 $ - $ - $ - $ - $ 0.0509 Switched 800 $ - $ - $ - $ - $ 0.0858 Puerto Rico

Dedicated 800 $ - $ - $ - $ - $ 0.0181 Switched 800 $ - $ - $ - $ - $ 0.0202 Rhode Island Dedicated 800 $ - $ - $ - $ - $ 0.0171 Switched 800 $ - $ - $ - $ - $ 0.0183 South Carolina Dedicated 800 $ - $ - $ - $ - $ 0.0200 Switched 800 $ - $ - $ - $ - $ 0.0241 South Dakota Dedicated 800 $ - $ - $ - $ - $ 0.1406 Switched 800 $ - $ - $ - $ - $ 0.2653 Tennessee Dedicated 800 $ - $ - $ - $ - $ 0.0214 Switched 800 $ - $ - $ - $ - $ 0.0267 Texas Dedicated 800 $ - $ - $ - $ - $ 0.0194 Switched 800 $ - $ - $ - $ - $ 0.0229 Utah Dedicated 800 $ - $ - $ - $ - $ 0.0410 Switched 800 $ - $ - $ - $ - $ 0.0659 Vermont Dedicated 800 $ - $ - $ - $ - $ 0.0462 Switched 800 $ - $ - $ - $ - $ 0.0763 Virginia Dedicated 800 $ - $ - $ - $ - $ 0.0327 Switched 800 $ - $ - $ - $ - $ 0.0494 Washington Dedicated 800 $ - $ - $ - $ - $ 0.0236 Switched 800 $ - $ - $ - $ - $ 0.0313 West Virginia Dedicated 800 $ - $ - $ - $ - $ 0.0325 Switched 800 $ - $ - $ - $ - $ 0.0489 Wisconsin Dedicated 800 $ - $ - $ - $ - $ 0.0386 Switched 800 $ - $ - $ - $ - $ 0.0612 Wyoming Dedicated 800 $ - $ - $ - $ - $ 0.0563 Switched 800 $ - $ - $ - $ - $ 0.0966

Payphone Surcharge - per call $ - $ - $ - $ - $ 0.55

Commonwealth of Massachusetts RFR ITT46 Network Services Category 1 Cost Table 1.8 - Voice over Internet Protocol (VoIP) Proposed Service Monthly Activation % Discounted Monthly % Discounted Per Unit Recurring Cost One-time Cost Recurring Cost One-time cost Rate Sprint Complete Collaboration Common Area (per seat) $ 21.50 $ - $ 21.50 $ - Voice Centric (per seat) $ 33.25 $ - $ 33.25 $ - Standard (per seat) $ 45.60 $ - $ 45.60 $ - Premium (per seat) $ 54.63 $ - $ 54.63 $ - SCC Incremental SIP Trunk (per trunk) $ 24.50 $ 25.00 $ 24.50 $ 25.00 Site Service Establishment (per site) $ - $ 1,200.00 $ - $ - SIP Related Charges Long distance off-net per minute of use $ - $ - $ - $ - $0.016/Minute SIP Trunk move, change or disconnect Configurations, disconnects or location moves that impact any SIP Trunk. Request can be for single or multiple SIP Trunks. Telephone number (non-toll free) change / disconnect Name, address, or other changes or disconnects that are associated with Customer s telephone numbers. Per location requests can be for single or multiple telephone numbers. Number cancel 48 hours before port If Customer cancels a request to port a telephone number prior to 48 hours before the port time, then Sprint will charge an NRC per telephone number on which Customer cancels the port request. Number cancel within 48 hours of port If Customer cancels a request to port a telephone number within 48 hours of the port time, then Sprint will charge an NRC per telephone number on which Customer cancels the port request. $ - $ - $ - $ - $60 per request $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $60 per request, per location $10 per telephone number $75 per telephone number

Number snapback after port If Customer requests to cancel the porting of a telephone number after Sprint has ported the telephone number (referred to as snapback ), then Sprint will charge an NRC per telephone number ported back. Order service expedite / order service cancel Requests for expedite with order requests or cancellations after Sprint has received and acted upon the order. NRC applies to each order expedited and/or canceled. $ - $ - $ - $ - $300 per telephone number $ - $ - $ - $ - $500 Local / long distance Directory Assistance calls $ - $ - $ - $ - $0.02/minute Local / long distance Operator Assistance calls $ - $ - $ - $ - $0.25/minute International Operator Assistance dialing via credit card $ - $ - $ - $ - Operator calculated Local / long distance Directory Assistance $ - $ - $ - $ - $1.25 Local / long distance Directory Assistance call completion $ - $ - $ - $ - $1.50 Operator Assistance dialing $ - $ - $ - $ - $3.50 Operator person to person calls $ - $ - $ - $ - $3.50 Customer trouble assistance charge - whole hour increments 2 hour minimum $ - $ - $ - $ - $325 / hr Additional Telephone Number for SIP Trunk Surcharges - If Customer requires more than 20 average telephone numbers per SIP trunk $ - $7/Number $ - $ - $0.25/Number

Commonwealth of Massachusetts RFR ITT46 Network Services Category 1 Cost Table 1.9 - SIP Trunking Proposed Service Monthly Recurring Cost Installation Onetime Cost % Discounted Monthly Recurring Cost % Discounted One-time cost Per Unit Rate SIP Trunk $ 24.50 $ 25.00 $ 24.50 $ 25.00 $ - Long distance off-net per minute of use $ - $ - $ - $ - $0.023/Minute Telephone # $ - $ - $ - $ - $0.25/Number Non-Sprint MPLS Location Charge $ 20.00 $ - $ 20.00 $ - SIP Toll Free Trunk (per trunk) $ 18.95 $ 25.00 $ 18.95 $ 25.00 SIP Toll Free Interstate $ - $ - $ - $ - $0.021/Minute Toll Free #(per#) $ - $ - $ - $ - $2.00/Number National Toll Free Directory Listing (per listed #) $ - $ - $ - $ - $15.00/Number SIP Trunk move, change or disconnect Configurations, disconnects or location moves that impact any SIP Trunk. Request can be for single or multiple SIP Trunks. Telephone number (non-toll free) change / disconnect Name, address, or other changes or disconnects that are associated with Customer s telephone numbers. Per location requests can be for single or multiple telephone numbers. $ - $60 per request $ - $ - $ - $ - $60 per request, per location $ - $ - $ - Toll Free number change / disconnect Directory listing; carrier identification code (CIC); date; area of service; dialed number identification (DNIS); carrier allocation or allocation percentage; Sprint responsible organization; and other changes and disconnects that are associated with Customer s toll free telephone numbers. Per location requests can be for single or multiple toll free telephone numbers. $ - $60 per request, per location $ - $ - $ -

Number cancel 48 hours before port If Customer cancels a request to port a telephone number prior to 48 hours before the port time, then Sprint will charge an NRC per telephone number on which Customer cancels the port request. $ - $10 per telephone number $ - $ - $ - Number cancel within 48 hours of port If Customer cancels a request to port a telephone number within 48 hours of the port time, then Sprint will charge an NRC per telephone number on which Customer cancels the port request. $ - $75 per telephone number $ - $ - $ - Number snapback after port If Customer requests to cancel the porting of a telephone number after Sprint has ported the telephone number (referred to as snapback ), then Sprint will charge an NRC per telephone number ported back. Order service expedite / order service cancel Requests for expedite with order requests or cancellations after Sprint has received and acted upon the order. NRC applies to each order expedited and/or canceled. Special Usage Charges $ - $300 per telephone number $ - $ - $ - $ - $500 $ - $ - $ - Local / long distance Directory Assistance calls $ - $ - $ - $ - $0.02/Minute Local / long distance Operator Assistance calls $ - $ - $ - $ - $0.25/Minute International Operator Assistance dialing via credit card $ - $ - $ - $ - Operator Calculated Per Call Surcharges Local / long distance Directory Assistance $ - $ - $ - $ - $1.25/Call Local / long distance Directory Assistance call completion $ - $ - $ - $ - $1.50/Call Operator Assistance dialing $ - $ - $ - $ - $3.50/Call Operator person to person calls $ - $ - $ - $ - $3.50/Call

Customer trouble assistance charge - whole hour increments 2 hour minimum $ - $ - $ - $ - $325/Hour Additional Telephone Number for SIP Trunk Surcharge - If Customer requires more than 20 average telephone numbers across all SIP Trunks $ - $ - $ - $ - $7/Number