benefits BlueMedicare SM HMO A Medicare Advantage HMO Plan

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2016 Summary of benefits BlueMedicare SM HMO A Medicare Advantage HMO Plan Alachua, Bay, Brevard, Charlotte, Citrus, Clay, Collier, Columbia, Duval, Escambia, Highlands, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okaloosa, Santa Rosa, Sarasota, St. Johns, St. Lucie, Sumter & Walton counties Florida Blue HMO is the trade name of Health Options, an HMO affiliate of Florida Blue. These companies are Independent Licensees of the Blue Cross and Blue Shield Association. Y0011_32836 0815 CMS Accepted

(HMO) Summary of Benefits January 1, 2016 - December 31, 2016 This booklet gives you a summary of what we cover and what you pay. It doesn't list every service that we cover or list every limitation or exclusion. To get a complete list of services we cover, call us and ask for the "Evidence of Coverage." You have choices about how to get your Medicare benefits One choice is to get your Medicare benefits through Original Medicare (feefor-service Medicare). Original Medicare is run directly by the Federal government. Another choice is to get your Medicare benefits by joining a Medicare health plan (such as ). Tips for comparing your Medicare choices This Summary of Benefits booklet gives you a summary of what covers and what you pay. If you want to compare our plan with other Medicare health plans, ask the other plans for their Summary of Benefits booklets. Or, use the Medicare Plan Finder on http://www.medicare.gov. If you want to know more about the coverage and costs of Original Medicare, look in your current "Medicare & You" handbook. View it online at http://www.medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Sections in this booklet Things to Know About Monthly Premium, Deductible, and Limits on How Much You Pay for Covered Services Covered Medical and Hospital Benefits Prescription Drug Benefits This document is available in other formats such as Braille and large print. This document may be available in a non-english language. For additional information, call us at 1-800-926-6565. Este documento puede estar disponible en otros idiomas además del inglés. Para información adicional, llámenos al 1-800-926-6565. Things to Know About Hours of Operation From October 1 to February 14, you can call us 7 days a week from 8:00 a.m. to 8:00 p.m. Local time. From February 15 to September 30, you can call us Monday through Friday from 8:00 a.m. to 8:00 p.m. Local time. Page 1

Phone Numbers and Website If you are a member of this plan, call toll-free 1-800-926-6565. If you are not a member of this plan, call toll-free 1-855-601-9465. Our website: BlueMedicareFL.com Who can join? To join, you must be entitled to Medicare Part A, be enrolled in Medicare Part B, and live in our service area. Our service area includes the following counties in Florida: Alachua, Bay, Brevard, Charlotte, Citrus, Clay, Collier, Columbia, Duval, Escambia, Highlands, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okaloosa, Santa Rosa, Sarasota, St. Johns, St. Lucie, Sumter, and Walton. Which doctors, hospitals, and pharmacies can I use? has a network of doctors, hospitals, pharmacies, and other providers. If you use the providers that are not in our network, the plan may not pay for these services. You must generally use network pharmacies to fill your prescriptions for covered Part D drugs. Some of our network pharmacies have preferred cost-sharing. You may pay less if you use these pharmacies. You can see our plan's provider directory at our website (www.bluemedicarefl.com). You can see our plan's pharmacy directory at our website (www.myprime.com). Or, call us and we will send you a copy of the provider and pharmacy directories. What do we cover? Like all Medicare health plans, we cover everything that Original Medicare covers - and more. Our plan members get all of the benefits covered by Original Medicare. For some of these benefits, you may pay more in our plan than you would in Original Medicare. For others, you may pay less. Our plan members also get more than what is covered by Original Medicare. Some of the extra benefits are outlined in this booklet. We cover Part D drugs. In addition, we cover Part B drugs such as chemotherapy and some drugs administered by your provider. You can see the complete plan formulary (list of Part D prescription drugs) and any restrictions on our website, MyPrime.com. Or, call us and we will send you a copy of the formulary. How will I determine my drug costs? Our plan groups each medication into one of five "tiers." You will need to use your formulary to locate what tier your drug is on to determine how much it will cost you. The amount you pay depends on the drug's tier and what stage of the benefit you have reached. Later in this document we discuss the benefit stages that occur: Initial Coverage, Coverage Gap, and Catastrophic Coverage. Page 2

MONTHLY PREMIUM, DEDUCTIBLE, AND LIMITS ON HOW MUCH YOU PAY FOR COVERED SERVICES How much is the monthly premium? How much is the deductible? $0 per month. In addition, you must keep paying your Medicare Part B premium. This plan does not have a deductible. Is there any limit on how much I will pay for my covered services? Yes. Like all Medicare health plans, our plan protects you by having yearly limits on your out-of- pocket costs for medical and hospital care. Your yearly limit(s) in this plan: $6,500 for services you receive from in-network providers. If you reach the limit on out-of-pocket costs, you keep getting covered hospital and medical services and we will pay the full cost for the rest of the year. Please note that you will still need to pay your monthly premiums and cost-sharing for your Part D prescription drugs. Is there a limit on how much the plan will pay? Our plan has a coverage limit every year for certain in-network benefits. Contact us for the services that apply. COVERED MEDICAL AND HOSPITAL BENEFITS OUTPATIENT CARE AND SERVICES Acupuncture Ambulance 1 Chiropractic Care Not Covered $225 copay Except for emergency care, prior authorization is required for ambulance services. Manipulation of the spine to correct a subluxation (when 1 or more of the bones of your spine move out of position): $20 copay Page 3

Dental Services 1 Limited dental services (this does not include services in connection with care, treatment, filling, removal, or replacement of teeth): $50 copay Preventive Dental Services: Cleaning (for up to 1 every six months): You pay nothing Dental x-ray(s) (for up to 1): You pay nothing Oral exam (for up to 1 every six months): You pay nothing Dental X-Rays(s): $0 copay - Bitewing x-ray(s) are covered at 1 set per 12 month period $0 copay- Full mouth x-ray(s) are covered at 1 set per 36 month period Please see the Dental Benefit Schedule for more detailed information. Diabetes Supplies and Services 1 Diabetes monitoring supplies: You pay nothing Diabetes self-management training: You pay nothing Therapeutic shoes or inserts: You pay nothing All Diabetes Supplies and Services are coordinated through a vendor. Contact Member Services for more information. Diagnostic Tests, Lab and Radiology Services, and X- Rays (Costs for these services may vary based on place of service) 1,2 Diagnostic radiology services (such as MRIs, CT scans): $250-325 copay, depending on the service Diagnostic tests and procedures: $0-50 copay, depending on the service Lab services: $0-50 copay, depending on the service Outpatient x-rays: $50-325 copay, depending on the service Therapeutic radiology services (such as radiation treatment for cancer): 20% of the cost Please see your Evidence of Coverage for more information. Doctor's Office Visits 2 Primary care physician visit: You pay nothing Specialist visit: $50 copay Page 4

Durable Medical Equipment (wheelchairs, oxygen, etc.) 1 0-20% of the cost, depending on the equipment 20% coinsurance for plan-approved motorized wheelchairs and electric scooters 0% coinsurance for all other plan-approved durable medical equipment. All Durable Medical Equipment is coordinated through a vendor. Contact Member Services for more information. Emergency Care $75 copay If you are immediately admitted to the hospital, you do not have to pay your share of the cost for emergency care. See the "Inpatient Hospital Care" section of this booklet for other costs. Before leaving the United States, you are encouraged to call Florida Blue to understand what emergency benefits are covered outside of the US. You should call the BlueCard Worldwide Service Center at 1-800-810-BLUE (follow prompts for international provider), or collect at 1-804-673-1177. Foot Care (podiatry services) Hearing Services 2 Home Health Care 1 Mental Health Care 1 Foot exams and treatment if you have diabetes-related nerve damage and/or meet certain conditions: $40 copay Exam to diagnose and treat hearing and balance issues: $50 copay You pay nothing All Home Health Care Services are coordinated through a vendor. Contact Member Services for more information. Inpatient visit: Our plan covers up to 190 days in a lifetime for inpatient mental health care in a psychiatric hospital. The inpatient hospital care limit does not apply to inpatient mental services provided in a general hospital. Our plan covers 90 days for an inpatient hospital stay. Our plan also covers 60 "lifetime reserve days." These are "extra" days that we cover. If your hospital stay is longer than 90 days, you can use these extra days. But once you have used up these extra 60 days, your inpatient hospital coverage will be limited to 90 days. Page 5

Mental Health Care 1 (continued) $295 copay per day for days 1 through 5 You pay nothing per day for days 6 through 90 Outpatient group therapy visit: $40 copay Outpatient individual therapy visit: $40 copay Prior authorization is required for non-emergency services. All Mental Health Services are coordinated through a vendor. Contact Member Services for more information. Outpatient Rehabilitation 1,2 Cardiac (heart) rehab services (for a maximum of 2 one-hour sessions per day for up to 36 sessions up to 36 weeks): $50 copay Occupational therapy visit: $35 copay Physical therapy and speech and language therapy visit: $35 copay $45 copay Physical, Speech, Occupational therapy visit at an Outpatient Hospital Outpatient Substance Abuse 1 Group therapy visit: $40 copay Individual therapy visit: $40 copay All Outpatient Substance Abuse Services are coordinated through a vendor. Contact Member Services for more information. Outpatient Surgery 1 Ambulatory surgical center: $250 copay Outpatient hospital: $45-325 copay, depending on the service Please see your Evidence of Coverage for more information. Over-the-Counter Items Prosthetic Devices (braces, artificial limbs, etc.) 1 Renal Dialysis Not Covered Prosthetic devices: 20% of the cost Related medical supplies: 20% of the cost Orthotics are included in this category. 20% of the cost Page 6

Transportation Urgently Needed Services Not covered $10-65 copay, depending on the service $10 copay at Convenient Care Centers. Convenient Care Centers are walk-in healthcare clinics that specialize in the treatment of common illnesses and provide basic health screening service. $65 copay at an Urgent Care Center. Vision Services 1,2 Exam to diagnose and treat diseases and conditions of the eye (including yearly glaucoma screening): $0-50 copay, depending on the service Routine eye exam (for up to 1 every year): $0 copay Preventive Care Contact lenses (for up to 1 every year): $0-250 copay, depending on the service Our plan pays up to $100 every year for contact lenses. Eyeglass frames (for up to 1 every two years): $0-40 copay, depending on the service Our plan pays up to $100 every two years for eyeglass frames. Eyeglass lenses (for up to 1 every year): $20-65 copay, depending on the service Eyeglasses or contact lenses after cataract surgery: You pay nothing $0 copay for Glaucoma Screening and Diabetic Retinal Exams. $50 copay for all other Medicare covered services. Members will have an allowance up to $100 for non-collection frames. Please see your Vision Benefit Schedule for more information. You pay nothing Our plan covers many preventive services, including: Abdominal aortic aneurysm screening Alcohol misuse counseling Bone mass measurement Breast cancer screening (mammogram) Cardiovascular disease (behavioral therapy) Cardiovascular screenings Cervical and vaginal cancer screening Colorectal cancer screenings (Colonoscopy, Fecal occult blood test, Flexible sigmoidoscopy) Page 7

Preventive Care (continued) Hospice Depression screening Diabetes screenings HIV screening Medical nutrition therapy services Obesity screening and counseling Prostate cancer screenings (PSA) Sexually transmitted infections screening and counseling Tobacco use cessation counseling (counseling for people with no sign of tobacco-related disease) Vaccines, including Flu shots, Hepatitis B shots, Pneumococcal shots "Welcome to Medicare" preventive visit (one-time) Yearly "Wellness" visit Any additional preventive services approved by Medicare during the contract year will be covered. You pay nothing for hospice care from a Medicare-certified hospice. You may have to pay part of the costs for drugs and respite care. Hospice is covered outside of our plan. Please contact us for more details. INPATIENT CARE Inpatient Hospital Care 1 Our plan covers an unlimited number of days for an inpatient hospital stay. $325 copay per day for days 1 through 5 You pay nothing per day for days 6 through 90 You pay nothing per day for days 91 and beyond Prior Authorization is required for non-emergency services. Inpatient Mental Health Care Skilled Nursing Facility (SNF) 1 For inpatient mental health care, see the "Mental Health Care" section of this booklet. Our plan covers up to 100 days in a SNF. You pay nothing per day for days 1 through 20 $160 copay per day for days 21 through 100 Page 8

PRESCRIPTION DRUG BENEFITS How much do I pay? For Part B drugs such as chemotherapy drugs 1 : 20% of the cost Other Part B drugs 1 : In-network: $5 copay or 20% of the cost depending on the drug $5 copay for allergy injections 20% coinsurance for Medicare Part B drugs Initial Coverage You pay the following until your total yearly drug costs reach $3,310. Total yearly drug costs are the total drug costs paid by both you and our Part D plan. You may get your drugs at network retail pharmacies and mail order pharmacies. Standard Retail Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $19 copay $57 copay Tier 2 (Generic) $20 copay $60 copay Tier 3 (Preferred Brand) $47 copay $141 copay Tier 4 (Non- Preferred Brand) $100 copay $300 copay Tier 5 (Specialty Tier) 33% of the cost Not Offered Preferred Retail Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $14 copay $42 copay Page 9

Initial Coverage (continued) Tier 2 (Generic) $15 copay $45 copay Tier 3 (Preferred Brand) $42 copay $126 copay Tier 4 (Non- Preferred Brand) $95 copay $285 copay Tier 5 (Specialty Tier) 33% of the cost Not Offered Standard Mail Order Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $14 copay $42 copay Tier 2 (Generic) $15 copay $45 copay Tier 3 (Preferred Brand) $42 copay $126 copay Tier 4 (Non- Preferred Brand) $95 copay $285 copay Tier 5 (Specialty Tier) 33% of the cost Not Offered If you reside in a long-term care facility, you pay the same as at a retail pharmacy. You may get drugs from an out-of-network pharmacy, but may pay more than you pay at an in-network pharmacy. If you reside in a long-term care facility, your cost sharing for prescription drugs will be the same as at a Preferred Retail Pharmacy. If you get drugs from an outof-network pharmacy, your cost sharing for prescription drugs will be the same as at a Standard Retail Pharmacy. Coverage Gap Most Medicare drug plans have a coverage gap (also called the "donut hole"). This means that there's a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug cost (including what our plan has paid and what you have paid) reaches $3,310. Page 10

Coverage Gap (continued) After you enter the coverage gap, you pay 45% of the plan's cost for covered brand name drugs and 58% of the plan's cost for covered generic drugs until your costs total $4,850, which is the end of the coverage gap. Not everyone will enter the coverage gap. Under this plan, you may pay even less for the brand and generic drugs on the formulary. Your cost varies by tier. You will need to use your formulary to locate your drug's tier. See the chart that follows to find out how much it will cost you. Standard Retail Cost-Sharing Tier Drugs Covered One-month supply Three-month supply Tier 1 (Preferred Generic) All $19 copay $57 copay Preferred Retail Cost-Sharing Tier Drugs Covered One-month supply Three-month supply Tier 1 (Preferred Generic) All $14 copay $42 copay Standard Mail Order Cost-Sharing Tier Drugs Covered One-month supply Three-month supply Tier 1 (Preferred Generic) All $14 copay $42 copay Catastrophic Coverage After your yearly out-of-pocket drug costs (including drugs purchased through your retail pharmacy and through mail order) reach $4,850, you pay the greater of: 5% of the cost, or $2.95 copay for generic (including brand drugs treated as generic) and a $7.40 copayment for all other drugs. Florida Blue HMO is an HMO plan with a Medicare contract. Enrollment in Florida Blue HMO depends on contract renewal. Page 11