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National Energy Marketers Association Fall Leadership Roundtable Chairman James H. Cawley October 19, 2010 www.puc.state.pa.us

Expiration of Rate Caps: The Numbers Tell the Story Generation rate caps have expired for 40% of Pennsylvania s electric customers Remaining 60% set to expire at the end of this year (PECO, Penelec, Met Ed and Allegheny Power) Statewide, more than 650,000 people have switched to a competitive supplier The bulk of the switching has occurred in the PPL territory with 477,414414 people switching, representing: 34 % of customers 71.9 % of load

Expiration of Rate Caps: The Numbers Tell the Story The transition from capped rates to market based rates has proven positive, particularly in the Duquesne Light territory in western PA

Expiration of Rate Caps: The Numbers Tell the Story Generation 1995 Expiration % Current % Company rate cap rates/1 rates/2** change rates/2** change expires Wellsboro Electric Co. 1/1/99 $45 $57 26.6 $60 5.3 Citizens Electric Co. 1/1/99 / $38 $52 36.8 $56 7.7 Duquesne Light Co. 12/31/01 $63 $54 14.3 $72 33.3 Pike County Light & Power Co. 12/31/05 $56 $97 73.0 $73 24.7 UGI Utilities Inc. 12/31/06 $42 $56 33.3 $71 26.8 Pennsylvania Power Co. 12/31/06 $60 $81 35.0 $73 9.9 PPLElectric Utilities Inc. 12/31/09 $48 $73 52.0 $71*** 2.7 **Distribution rate increases would impact the total bill rate, meaning the increase may not be strictly a result of the expiration of rate caps *** Reflects estimated prices for 2011 /1 Monthly rate for residential customer using 500 KWH after rate caps were imposed /2 Monthly rate for residential customer using 500 KWH after rate caps were lifted 4

Expiration of Rate Caps: The Numbers Tell the Story Company Generation rate cap expires 1995 rates/1 Current rates/2** % change Estimated 2011 rates/2** % change PECO 12/31/10 $70 $68 2.8 28 $72 59 5.9 Pennsylvania Electric Co. 12/31/10 $43 $56 30.2 $67 19.6 Metropolitan Edison Co. 12/31/10 $47 $64 36.1 $70 9.4 Allegheny Power Co. 12/31/10 $36 $49 36.1 $51 4.1 **Distribution rate increases would impact the total bill rate, meaning the increase may not be strictly a result of the expiration of rate caps /1 Monthly rate for residential customer using 500 KWH after rate caps were imposed /2 Monthly rate for residential customer using 500 KWH after rate caps were lifted

Expiration of Rate Caps: The Numbers Tell the Story PECO conducted final auction on September 20, 2010 Results released October 14, 2010 PECO Competitive Auction Results (final) and Existing Utility Rates Residential 3.0% Small Commercial 15.8% Medium Commercial 9.6 % Industrial 7.4 %

PECO Residential Rates PECO has just released Price to Compare (PTC) for 2011 PTC = Generation, Transmission, AEPS costs, Gross Receipts Tax PECO PTC = 9.92 cents/kwh

Expiration of Rate Caps Penelec, Met Ed and Allegheny have conducted their last auctions Expect PTCs in November 8

Expiration of Rate Caps Penelec Competitive Auction Results (to date) and Existing Utility Rates Residential 19.4% Commercial 17.0 % Met Ed Competitive Auction Results (to date) and Existing Utility Rates Residential 9.1% Commercial 86% 8.6% Allegheny Competitive Auction Results (to date) and Existing Utility Rates Residential 4.1% Small Commercial 2.1% Medium Commercial 1.9 %

??? Will (can) competitive suppliers compete against lower PTCs? With savings smaller than could be achieved in PPL s service territory, will as many customers still shop? Is it possible to ever persuade more than one Is it possible to ever persuade more than one third of an EDC s customers to switch?

Is Municipal Aggregation Municipal Aggregation the Answer? If enacted, what will be the effect on electric competition? Do home rule municipalities need legislation to adopt municipal aggregation? If they do not, and several proceed, what effect will that have on existing and future contracts for df default supply? l? Will customers be locked into unfavorable rates?

Other Options? No default service (or very limited at a very unattractive rate)? Designate alternative default supplier(s)?

Consumer Complaints Consumer complaints have increased since expiration of PPL rate cap expect same for remainder of state Both consumer complaints (billing, service, etc.) and payment arrangement requests have increased Inquiries have increased most Inquiries = calls that require no follow up, but are questions, requests for information, etc. PPL Activity 2009 2010 PERCENT CHANGE Consumer Complaints 597 885 48% PARs 9,025 13,194194 46% Inquiries 4,653 10,283 121%

Consumer Education We all must help consumers understand: The basic scheme the difference between electricity supply & electricity distribution and the roles of EDCs and EGSs PTC is an all in price (and Gross Receipts Tax must be included in price presented to customers) The value of shopping, and how easy it is to achieve it There will be no retribution by EDC on customers who switch (e.g., service restoration) EDC indifference to switching because it is paid for distribution, not production of electricity

PAPowerSwitch.com 15

Natural Gas Competition Established in 1999 Natural Gas Choice and Competition Act In October 2005, a Commission report found that effective competition did not exist itin the natural gas markets kt Commission established working group Stakeholders Exploring Avenues for Removing Competition Hurdles (SEARCH) Comprised of stakeholders representing residential, commercial and industrial customers, natural gas distribution companies, suppliers, and pipelines Tasked with developing recommendations for legislative, regulation or policy changes that would increase competition in the retail natural gas market

SEARCH Action Plan Continues to move forward with an action plan from SEARCH efforts Designed to increase effective competition in the retail market for natural gas supply and includes three rulemakings addressing: Security requirements related to licensing natural gas suppliers Natural gas distribution company business practices Market issues

SEARCH Action Plan On June17 17, 2010, Rulemakingfinalizedon NGS creditworthiness and reasonable security requirements Permits the use of NGS accounts receivable in a PUC approved purchase of receivables (POR) program to satisfy part of, or all of a NGS s security requirement Lists possible triggering events for, and reasonable criteria for adjusting the securityamount Lists PUC procedures, both formal and informal, that a NGS may use to resolve a dispute over security with a NGDC, and to impose an annual reporting requirementfor NGDCs on the adjustmentof security amounts The final regulation is undergoing review by outside agencies Becomes effective upon publication i in the Pennsylvania Bulletin

SEARCH Action Plan Rulemaking on NGDC business practices addressed: Standardization of NGDC system operating rules Specific operation rules regarding nomination and delivery requirements, tolerance bands, cash out/penalties and standardization of electronic bulletin boards

SEARCH Action Plan May 1, 2009, proposed rulemaking directed stakeholders working group to be run concurrently with the proposed rulemaking Met in June 2010 staff reviewing input to determine best way to proceed Established stakeholders working groupto: Develop these standards Model SupplierCoordination Tariff format Form a standing working group to develop standards for data exchange and communications, including electronic bulletin boards

SEARCH Action Plan Market tissues rulemaking looked at: Price to Compare Reconciliation and quarterly adjustments Purchase of receivable programs Mandatory capacity release and non discrimination Cost recovery of competition related activities Proposed rulemaking order issued on March 27, 2009 The Commission is expected to ask for additional comments in Fiscal Year 2010 2011 and issue a draft final rulemaking order as an advance notice of final rulemaking

Conclusion Deregulated electric and natural gas markets have existed for more than 10 years Activity continues to intensify Need everyone in the game to ensure consumers are: Educated Comfortable Have a choice