Housing insurance in Romania PAID - Achievements & Goals. Nicoleta Radu General Manager

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Housing insurance in Romania PAID - Achievements & Goals Nicoleta Radu General Manager

NatCat risks in Romania Earthquakes Floods Landslides Vrancea main seismogenic zone, responsible for over 90% of all earthquakes in Romania, releasing over 95% of the seismic energy Approx. 30% of the national territory exposed to the floods risk About 800,000 ha and 50,000 household exposed to landslides

NatCat risks in Romania The 77 earthquake 7.2 Richter scale; 56 seconds 1,570 deaths (of which, 1,391 deaths in Bucharest) 11,300 injured - many of them trapped under the rubble 32,897 collapsed or demolished dwellings more than 35,000 families left homeless 763 industrial plats affected Bucharest - 32 blocks of flats and large buildings collapsed, of which 3 new buildings the city of Zimnicea was reported in ruins (over 80% destroyed) the earthquake caused material losses and victims also in Bulgaria and Rep. of Moldova Total Losses - USD 2.05 billion (~1% of GDP) 70% in Bucharest

Romanian housing stock Census 1996 2006/ 1996 2006 2016/ 2006 2016 Population (mil.) 22,96-2% 22,59-2% 22,24 No. of dwellings (mil.) 7,81 5% 8,23 8% 8,93 Dwellings by location Dwellings by category rural 24% urban 76% flats 38% house s 62%

Romanian housing stock Bucharest RsI Public danger Seismic risk class RsI RsII RsIII RsIV Emergency status Buildings 190 184 302 75 6 1626 Apartments 5363 1276 11070 1781 86 5258 RsI - >92%, built before 1940, when there were no seismic construction standards >50% in buildings with 5-8 stories No similar inventory at country level Better anti-seismic construction standards than before 1977 Actual standards seismic calculations for a Mean recurrence interval of 225 years (probability of exceeding the 20% value of the acceleration in 50 years). An earthquake similar to the 77 one may cause: economic losses up to 1.5% of the Romanian GDP residential damage of about 6 billion EUR

Romanian property insurance market housing insurance Mandatory The PAD policy Voluntary MANDATORY Law nr. 260/2008 on compulsory home insurance against earthquakes, landslides and floods PAID The Insurance Pool against Natural Disasters established in November 2009 first policy issued in 2010 VOLUNTARY Regular fire insurance policies, with selected NatCat perils coverage included Voluntary policies may be bought ONLY if there is a PAD policy issued for the same property

About PAID Romania is one of the European countries significantly exposed to natural disasters, especially earthquakes and floods, which cause loss of life and damages with major social and economic impact. PRAC (the Romanian program for catastrophe insurance) was a project financed by the World Bank and its result was a new law in the Romanian legislation (no. 260/2008). The pool was formed by an association of insurance companies in order to provide Romanian homeowners with compulsory home insurance in accordance with the provisions of Law no. 260/2008. PAID is the only pre-event established pool. PAID was officially established on 5th November 2009 and received authorization of the Insurance Supervisory Commission on 28th December 2009, first policy being issued on 15 July 2010. Current penetration rate is approx. 19%.

About PAID According to law, PAID covers three specific risks within Romania, being: Earthquake Flood Landslide Two types of policy are offered by PAID, being type A and type B. Type A: policy limit of EUR 20,000 per dwelling /premium EUR 20 Type B: policy limit of EUR 10,000 per dwelling /premium EUR 10 Coverage type depends on the type of property, with generally the properties of more basic construction being covered by Type B policies. Currently more than 90% of the policies in the portfolio are Type A policies. The coverage is on first loss basis and there is no deductible.

2017 in the mandatory insurance GWP(EUR) 28.25 29.81 32.34 32.01 13.44 6.9 8.17 5.46 2010 2011 2012 2013 2014 2015 2016 2017 Portfolio development 1,491,329 1,590,954 1,703,047 1,693,006 574,229 736,318 367,282 331,131 M12-2010 M12-2011 M12-2012 M12-2013 M12-2014 M12-2015 M12-2016 M12-2017 450% increase in our business since inception

Capital strengthening Combined ratio 144.59% 121.09% 106.19% 107.46% 83.15% 82.41% 81.46% 79.97% 2.23% 2.04% 1.13% 3.47% 7.73% 0.55% 3.62% 1.29% 2010 2011 2012 2013 2014 2015 2016 2017 Loss Ratio Combined Ratio Combined ratio decreased by 65% since 2010 Very low and constant level of loss ratio over the years, average of 2,76% 2017 Solvency Ratio: 205%

Capacity RTP Reinsurance programme The largest single territory buyer of reinsurance in CEE 71% higher protection than the level required by SII The biggest cost for PAID reinsurance being the main core of PAID business 1000 900 800 700 600 500 400 300 200 100 0 Reinsurance capacity (mil. EUR) vs RTP* 900 800 200 600 525 175 450 133 300 200 94 100 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 RTP 250 200 150 100 50 0 *estimated figures calculated based on the most exposed month of the year

Mass Claims Plan IT system and processes optimization Scope: Propose and implement the best operational solution for effective and timely payments to our clients in case of a major nat cat event Governance: Steering Commitee PAID, UNSAR, ASF, Marsh Risk Consulting Estimated timeline: 18-24 months Implementing a new IT platform - we are constantly assessing and mitigating the operational risks - we are constantly reviewing our IT system framework Data quality optimization - the impact of better data quality led to more granular risk assesment The project is developed in several phases: Phase 1: AS-IS Phase 2: TO-BE Phase 3: ROADMAP in progress Phase 4: IMPLEMENTATION

Main goals for 2018 Strengthening even further our own funds Increasing of the penetration rate for mandatory insurance Maintaining an adequate reinsurance protection, at least 1:200 RTP according to RMS Model Accomplishing and testing the Mass Claims Plan Implementing PAID s communication campaign to raise awareness of mandatory policy necessity

Thank you!