Cowen and Company 38 th Annual Health Care Conference March 13, 2018
Forward-Looking Statements and Non-GAAP Financial Measures This presentation includes information that may constitute forward-looking statements, made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements relate to future, not past, events and often address our expected future growth, plans and performance or forecasts. These forward-looking statements are often identified by the use of words such as anticipate, believe, designed, estimate, expect, forecast, intend, may, plan, predict, project, target, will, or would, and similar expressions or variations, although not all forward-looking statements contain these identifying words. Such forward-looking statements are based on management s current expectations about future events as of the date hereof and involve many risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Subsequent events and developments, including actual results or changes in our assumptions, may cause our views to change. We do not undertake to update our forward-looking statements except to the extent required by applicable law. Readers are cautioned not to place undue reliance on such forward-looking statements. All forward-looking statements included herein are expressly qualified in their entirety by these cautionary statements. Our actual results and outcomes could differ materially from those included in these forward-looking statements as a result of various factors, including, but not limited to our ability to close the acquisition of and integrate the Intermedix business as planned, our ability to enter into contracts to provide services to Ascension Medical Group and Presence Health, our ability to successfully deliver on our commitments to Intermountain and Ascension, our ability to successfully integrate transitioned Ascension employees, our ability to achieve or maintain profitability and retain existing customers or acquire new customers, risks associated with the implementation of our technologies or services with our customers or implementation costs that exceed our expectations, fluctuations in our quarterly results of operations and cash flows, as well as the factors discussed under the heading Risk Factors in our annual report on Form 10-K for the year ended December 31, 2017, and any other periodic reports that the Company files with the Securities and Exchange Commission. This presentation includes the following non-gaap financial measures : Gross Cash Generated and Net Cash Generated from Customer Contracting Activities (on a historical basis), free cash flow (on a historical basis) and Adjusted EBITDA (on a historical and projected basis). Please refer to the Appendix located at the end of this presentation for a reconciliation of the non-gaap financial measures to the most directly comparable GAAP financial measure. 2
Who We Are: Healthcare RCM Pure Play. Significant Growth Trajectory. LARGE TARGET MARKET DIFFERENTIATED VALUE PROPOSITION REVENUE GROWTH EXPECTED 2018-2020 Adj. EBITDA GROWTH EXPECTED 2018-2020 Acute and Physician RCM Market $100B Robust, Proven Operating Model From $850-900M to $1.2-1.3B From $50-55M to $225-250M High Visibility Driven by Announcements to Date in 2018 3
What We Do: We Drive Financial Improvement and a Better Patient Experience for Integrated Health Systems NEED Growing pressure to run revenue cycle more efficiently VALUE ADD We plug into health providers existing IT systems RESULT Lower costs, faster collections and higher revenue OPERATING MODEL + + Experienced Talent + Analytics + Global Shared Services + Demonstrated Results Proprietary Technology 4
The R1 Story 1 2 3 4 Building an Industry Leader Large, underpenetrated market Differentiated business model Multiple growth & profit drivers R1 investment proposition 5
Major Repositioning Since 2013 Pricing Simplified pricing model Operations Improved Shared Services, created operating framework Technology Invested in new platform, doubled IT investment spend Metrics Demonstrable improvement in customers balance sheet and income statement metrics Compliance Overhauled organization, addressed internal controls 6
Demonstrated Revenue Momentum Quarterly Revenue 1 $123M $140M $60M $70M $87M $99M $38M Q2'16 Q3'16 Q4'16 Q1'17 Q2'17 Q3'17 Q4'17 Note 1 : 2016 Quarterly Revenue data reflects Gross Cash Generated from Customer Contracting Activities, a non-gaap metric utilized by the Company prior to the adoption of ASC 606 on January 1, 2017 (see slide 32). 2017 quarterly revenue data reflects GAAP revenue. 7
Pending Acquisition of Intermedix Advances our Vision to be the One Revenue Cycle Partner for Providers Enterprise Value Phase 1 Relaunch Effective re-launch of company Phase 2 Solidify Acute Care Lead Strengthen acute care position via Ascension deployment Phase 3 Extend Integrated Solution Further build out integrated revenue cycle (acute care + physician) across payment models COMPLETE COMPLETE TODAY 8
Intermedix Transaction Overview Transaction Terms Transaction valued at approximately $460M (cash) Implied multiple of ~7.9x LTM 9/30/17 adjusted EBITDA 1 (includes only cost synergies) Subject to signing of Ascension Medical Group contract, HSR approval and other customary closing conditions $80M cash from balance sheet plus transaction fees Financing New $270M first lien term loan New $110M subordinated debt Net leverage of <2.5x Q4 18 adjusted EBITDA run rate Timing Anticipated closing in second quarter of 2018 Note 1 : Intermedix adjusted EBITDA for the 12 months prior to 9/30/17 was $48M. R1 expects to generate annualized cost synergies of $10M. Adjusted EBITDA is a non-gaap measure; please refer to the Appendix for a reconciliation of non-gaap financial measures. 9
Intermedix at a Glance $4.2B 20M Scaled Platform Net Patient Revenue Under Mgmt. Annual Patient Encounters Differentiated Capabilities Experience across settings of care End-to-End Physician RCM offering 15K Providers Served 700+ Customers 2.2K Employees Global Onshore & Offshore Delivery Centers Technology Comprehensive Coverage Full suite of practice management services with technology Significant investment in data analytics and automation Clinical insights platform well-positioned to serve value-based payment models 10
Intermedix Will Add Meaningful Capabilities to Serve Customers Non-Acute Markets End Market IMX + IMX Acute Care Hospital-Based Physicians Office-Based Physicians Alternate Site Emergency Medical Services 11
The R1 Story 1 2 3 4 Building an Industry Leader Large, underpenetrated market Differentiated business model Multiple growth & profit drivers R1 investment proposition 12
Targeting Large, Growing Industry. R1 Expects to Grow 2x Faster. Intermedix to Expand TAM to $100B 1 External RCM Spend Growing Steadily 2 R1 Revenue Expected to Grow Faster $B $40 $100 12% Projected CAGR through 2020 25%+ Projected CAGR through 2020 $60 Historical Served Physician Segment New TAM Target Industry Note 1 : CMS NHE Projections and R1 estimates. Note 2 : Research and Markets Global Forecast to 2022, published January 2018. 13
Market Dynamics Play to Our Strengths Hospital Market Dynamics Implication for Hospitals Need for Sustainable Solutions Financial pressures Increasing complexity Industry consolidation Capital constraints Consumer demands Sub-optimal collections rate Weakening margins Infrastructure not delivering scale advantages Falling behind in technology Transform from a wholesale to retail mindset Best value proposition = 14
Scalability Differentiated Player in the Industry High Niche Competitors Major end-to-end Competitors Low Single-focus Revenue Cycle Capabilities End-to-End Scalable Infrastructure, Broadest Capabilities 15
The R1 Story 1 2 3 4 Building an Industry Leader Large, underpenetrated market Differentiated business model Multiple growth & profit drivers R1 investment proposition 16
Differentiated Capabilities Robust and Proven Operating Model Flexible Deployment Models Ability to Scale Integrated Physician-Acute Offering, Across Payment Models 17
Robust and Proven Operating Model PERFORMANCE STACK SM COMPREHENSIVE GAINS ASSURED STANDARDIZATION DIMENSIONAL VISIBILITY ANALYTICS & ACCOUNTABILITY PROPRIETARY TECHNOLOGIES PROVEN PROCESS EXPERIENCED TALENT Demonstrable Results Improved Healthcare Provider Economics 5% 20% 30% increase in net revenue UP TO reduction in A/R days reduction in cost to collect 18
Superior Performance Versus Competitors Comparison of $10B+ systems that are served by mature End-to-End RCM Providers % Change Decrease is Favorable AR Days 1 Performance 40% 30% 20% 10% 0% -10% -20% -30% + 26% + 21% + 1% Competitor 1 Competitor 2 Competitor 3 2011 2012 2013 2014 2015 2016-22% R1 RCM R1 Performance 22% Reduction in AR Days Source: Definitive Healthcare Note 1 : Gross Accounts Receivable divided by average daily Gross Revenue 19
Three Flexible Engagement Models OPERATING PARTNER Fully outsourced, risk-sharing infrastructure partners CO-MANAGED Embedded managers, processes & technologies in the organization Customer Need End-to-End Solution MODULAR Leverage specific R1 strengths and capabilities Specific Components of Revenue Cycle 20
Contract Economics by Engagement Model Illustrative Revenue and EBITDA contribution based on typical $3B NPR Operating Partner Co-Managed Modular $M 120-150 $M $M 70-80 30-40 5-15 30-50 15-20 10-20 3-12 10-20 3-12 ~(12) Year 1 ~(2.0) Year 5 Year 1 Year 5 Year 1 Year 5 Revenue contribution EBITDA contribution 21
Ability to Scale is a Key Differentiator Scaling Successfully is a Function of Several Key Variables: Proven Operating Systems Strong Talent Reliable, Scalable Infrastructure Effective Capacity Planning Defined operating model and deployed across sites Ownership and talent development Ability to support higher volumes Planning & datadriven standards for utilization R1 has Proven the Ability to Scale Rapidly and Successfully: 10,000 FTE Employees YE 17 +4,700 YOY Ascension Onboarding Ahead of Plan 400 Technology Installs in 17 50%+ Projected Revenue Growth 2017 2018 22
The R1 Story 1 2 3 4 Building an Industry Leader Large, underpenetrated market Differentiated business model Multiple growth & profit drivers R1 investment proposition 23
Multi-faceted Approach to Growth Ascension Rollout Onboarding roadmap provides growth through 2020 New end-to-end wins New Business Wins New modular wins Cross-sell into existing base Expansion of Capabilities Productivity Enhancements Selectively pursue acquisitions and fund internal initiatives Margin expansion through scaling benefits and automation Multiple Levers to Drive Long-Term Growth 24
Our 2018 Focus Complete Ascension onboarding Onboard 2018 Wins Close and Integrate Intermedix Drive Margin Expansion 25
Ascension: Accelerated and Expanded Onboarding of New Business New NPR added in 2017 includes $500M from physician RCM services $15.5B Accelerated onboarding $700M NPR $700M $1.5B new NPR $8B 2016 Plan New NPR + $9.5B $6B Under Management Pre-2016 2016 2017 2018 $6B Each $1B NPR Under Management adds $40-50M to R1 Revenue 26
Onboarding $9.5B NPR in 2018 $B Net Patient Revenue Ascension Medical Group $2.0 Ascension Phase-3 $0.7 Presence Health $2.2 Intermountain Healthcare Q2 18 Q3 18 Q4 18 $4.6 $9.5 27
Margin Expansion Drivers Expected Adjusted EBITDA 1 % ~19% ~6% Move work to shared services centers Rationalize vendor spend Technologydriven productivity enhancement Revenue lift from performance improvement 2018 2020 Note 1 : Based on midpoints of current guidance ranges. 28
Preliminary 2018 Financial Outlook 1 ($ in millions) Prior 2018 Outlook (provided 1/8/18) Updated 2018 Outlook (provided 2/26/18) Revenue $675 $725 GAAP Operating Income $5 $15 Adjusted EBITDA $40 $50 $850 $900 ($30)-($55) $50 $55 NPR growth assumptions $B New customer $3.0 NPR growth assumptions $B Intermountain Health $4.6 Presence Health $2.2 Ascension Medical Group $2.0 Total $3.0 Total $8.8 Note 1 : Preliminary outlook subject to changes including but not limited to adoption of ASC 606 accounting for Intermedix, depreciation of fixed assets, purchase-price accounting for amortization of intangibles, signing of Ascension Medical Group and Presence Health contracts, and closing date of Intermedix acquisition. Updated guidance absorbs ~$25 million of upfront costs associated with onboarding of new business announced in 2018 Note: Adjusted EBITDA is a non-gaap measure, please refer to the Appendix for a reconciliation of non-gaap financial measures. 29
Preliminary 2020 Financial Outlook 1 ($ in millions) Prior 2020 Outlook (provided 1/8/18) Updated 2020 Outlook (provided 2/26/18) Revenue $800 $900 $1,200 $1,300 GAAP Operating Income $80 $100 $115 $155 Adjusted EBITDA $120 $135 $225 $250 Note 1 : Preliminary outlook subject to changes including but not limited to adoption of ASC 606 accounting for Intermedix, depreciation of fixed assets, purchase-price accounting for amortization of intangibles, signing of Ascension Medical Group and Presence Health contracts, and closing date of Intermedix acquisition. Note: Adjusted EBITDA is a non-gaap measure, please refer to the Appendix for a reconciliation of non-gaap financial measures. 30
Appendix
Use of Non-GAAP Financial Measures In order to provide a more comprehensive understanding of the information used by R1 s management team in financial and operational decision making, the Company supplements its GAAP consolidated financial statements with certain non-gaap financial measures, which are included in this presentation on a projected basis. These include Gross Cash Generated from Customer Contracting Activities, Free Cash Flow, and adjusted EBITDA. Our Board and management team use these non-gaap measures as (i) one of the primary methods for planning and forecasting overall expectations and for evaluating actual results against such expectations; and (ii) a performance evaluation metric in determining achievement of certain executive incentive compensation programs, as well as for incentive compensation plans for employees. Gross Cash Generated from Customer Contracting Activities is defined as GAAP net services revenue, plus the change in deferred customer billings. Accordingly, Gross Cash Generated from Customer Contracting Activities is the sum of (i) invoiced or accrued net operating fees, (ii) cash collections on incentive fees and (iii) other services fees. The Company does not report Gross Cash Generated from Customer Contracting Activities following the adoption of the new revenue recognition accounting standard in 2017 (ASC 606). Deferred customer billings include the portion of both (i) invoiced or accrued net operating fees and (ii) cash collections of incentive fees, in each case, that have not met our revenue recognition criteria. Deferred customer billings are included in the detail of customer liabilities balance in the consolidated balance sheet available in the Company s Annual Report on Form 10-K for the year ended December 31, 2017. Adjusted EBITDA is defined as net income before net interest income (expense), income tax provision, depreciation and amortization expense, share-based compensation, transaction-related expenses, reorganization-related expenses and certain other items. These adjusted measures are non-gaap and should be considered in addition to, but not as a substitute for, the information prepared in accordance with GAAP. 32
Reconciliation GAAP to non-gaap Financials Updated 2018 and 2020 Outlook (provided on 2/26/18) $ in millions 2018 2020 GAAP Operating Income Guidance ($30)-($55) $115-$155 Plus: Depreciation and amortization expense $25-$30 $30-$40 Share-based compensation expense $15-$20 $20-$25 Amortization of intangibles $15-$30 $25-$40 Transaction expenses, severance and other c $15-$20 $5-$10 Adjusted EBITDA Guidance $50-$55 $225-$250 Reconciliation of Intermedix GAAP to non-gaap $ in millions Prior Outlook (provided on 1/08/18) $ in millions 2018 2020 GAAP Operating Income Guidance $5-$15 $80-$100 Plus: Depreciation and amortization expense $13-$18 $15-$20 Share-based compensation expense $15-$20 $15-$20 Severance and other costs $3-$5 $3-$5 Adjusted EBITDA Guidance $40-$50 $120-$135 Reconciliation of 2016 GAAP Revenue to Non-GAAP Gross Cash Generated from Customer Contracting Activities $ in millions Q2'16 Q3'16 Q4'16 GAAP Revenue 8.7 125.5 106.2 Change in deferred customer billings 29.6 (65.8) (36.3) Gross cash generated from customer contracting activities $38.3 $59.7 $69.8 33