COMMERCIAL / MULTIFAMILY MORTGAGE SERVICER RANKINGS YEAR-END 2016 17115 mba.org/research
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COMMERCIAL / MULTIFAMILY REAL ESTATE MORTGAGE SERVICER RANKINGS YEAR-END 2016
TOTAL LOANS 1 PNC Real Estate / Midland Loan Services $517,522 32,559 $15.9 2 Wells Fargo Bank NA $505,190 31,115 $16.2 3 Berkadia Commercial Mortgage LLC $221,652 20,051 $11.1 4 KeyBank National Association $205,605 21,166 $9.7 5 CBRE Loan Services $112,008 5,271 $21.2 6 Prudential Asset Resources $82,453 4,649 $17.7 7 Capital One Financial Corp $68,173 4,943 $13.8 8 Walker & Dunlop, LLC $63,087 5,921 $10.7 9 HFF, LP $54,503 2,667 $20.4 10 Berkeley Point Capital, LLC $50,558 2,898 $17.4 11 NorthMarq Capital $49,277 5,739 $8.6 12 MetLife $40,034 492 $81.4 13 Situs $36,991 1,453 $25.5 14 Pillar Financial / Cohen Financial $35,045 3,960 $8.8 15 Trimont Real Estate Advisors $34,079 1,962 $17.4 16 Northwestern Mutual $32,537 720 $45.2 17 Grandbridge Real Estate Capital LLC $30,744 4,433 $6.9 18 New York Life Investors $30,075 658 $45.7 19 Principal Global Investors $21,983 1,916 $11.5 20 Greystone $21,207 3,853 $5.5 21 JLL $18,150 1,678 $10.8 22 Red Mortgage Capital, LLC $15,985 1,999 $8.0 23 HSBC Bank USA National Association $13,851 560 $24.7 24 John Hancock $13,545 1,026 $13.2 25 M&T Realty Capital Corporation $12,898 1,026 $12.6 26 Bellwether Enterprise Real Estate Capital LLC $12,607 2,335 $5.4 27 Hunt Mortgage Group, LLC $12,588 2,269 $5.5 28 Voya Invesrment Management LLC $12,021 1,138 $10.6 29 Nationwide Life Insurance $11,975 1,090 $11.0 30 Q10 Capital LLC $11,942 3,360 $3.6 31 Arbor Realty Trust, Inc. $11,941 2,600 $4.6 32 Pacific Life Insurance $11,175 672 $16.6 33 Aegon Usa Realty Advisors, LLC $10,199 1,163 $8.8 34 Lincoln National Corporation $9,854 1,299 $7.6 35 Stancorp Mortgage Investors, LLC $9,528 6,277 $1.5 36 Newmark Realty Capital, Inc. - SAM Member $9,363 1,129 $8.3 37 State Farm Life Insurance $7,621 570 $13.4 38 Thrivent Financial $6,903 1,280 $5.4 39 Barings Multifamily Capital LLC $6,630 967 $6.9 40 Genworth Financial $6,264 1,434 $4.4 41 Athene Asset Management $6,022 699 $8.6 42 Protective Life Ins. Co. $5,876 1,718 $3.4 43 Lancaster Pollard Mortgage $5,590 1,010 $5.5 44 National Cooperative Bank, N.A. $5,480 3,718 $1.5 13
TOTAL LOANS 45 Symetra $5,463 2,222 $2.5 46 Pacific Southwest Realty Services - SAM Member $5,391 981 $5.5 47 P/R Mortgage & Investment Corp $4,580 802 $5.7 48 C-III Asset Management, LLC $4,523 185 $24.4 49 Dougherty Mortgage $4,522 580 $7.8 50 American National Insurance $4,467 432 $10.3 51 Essex Financial Services LLC $4,016 596 $6.7 52 ColumbiaNational Real Estate Finance, LLC $3,603 355 $10.1 53 Draper and Kramer, Incorporated $3,365 416 $8.1 54 Barry S. Slatt Mortgage $3,120 1,085 $2.9 55 Capital Funding, LLC $3,045 460 $6.6 56 RiverSource Life Insurance $2,702 935 $2.9 57 Bernard Financial Corporation - SAM Member $2,682 381 $7.0 58 Housing & Healthcare Finance, LLC $2,545 262 $9.7 59 American Equity Investment Life Insurance $2,515 785 $3.2 60 Norris Beggs & Simpson Financial Services - SAM Member $2,233 393 $5.7 61 Regions Capital Markets $1,954 129 $15.2 62 40 86 Mortgage Capital $1,949 308 $6.3 63 Sunrise Mortgage & Investment Co. $1,810 926 $2.0 64 MEMBERS Capital Advisors, Inc. $1,806 422 $4.3 65 Centennial Mortgage, Inc. $1,735 221 $7.9 66 Ameritas Life Insurance Corp. $1,698 865 $2.0 67 Gershman Mortgage $1,550 205 $7.6 68 Rialto Capital Advisors, LLC $1,516 820 $1.8 69 Capital Crossing Servicing LLC $1,476 2,569 $0.6 70 Goedecke & Co., LLC $1,407 126 $11.2 71 CBRE HMF, Inc. $1,358 98 $13.9 72 Keystone Mortgage Corporation $1,205 314 $3.8 73 Colliers International New England, LLC - SAM Member $1,190 92 $12.9 74 American Real Estate Capital $1,004 38 $26.4 75 Thomas D Wood and - SAM Member $998 472 $2.1 76 Guardian Life Insurance of America $961 68 $14.1 77 MSF Real Estate Capital (formerly Morris, Smith and Feyh Inc.) $905 138 $6.6 78 ACRES Capital, LLC $735 37 $19.9 79 Colliers International - Atlanta, LLC - SAM Member $692 149 $4.6 80 BNY Mellon $686 357 $1.9 81 CorAmerica Capital, LLC $580 60 $9.7 82 Great-West Financial $579 50 $11.6 83 Venture Mortgage Corporation - SAM Member $558 192 $2.9 84 Glacier Real Estate Finance, Inc. $506 165 $3.1 85 Bonneville Multifamily Capital $482 259 $1.9 86 First Housing Development Corporation of Florida $476 94 $5.1 87 Impac Mortgage Corp $431 453 $1.0 88 Eustis Commercial Mortgage Corporation - SAM Member $351 72 $4.9 14
TOTAL LOANS 89 Ziegler Financing Corporation $345 47 $7.3 90 Rockhall Funding Corp $332 39 $8.5 91 PPM Finance $322 13 $24.7 92 Pace Financial Group $236 27 $8.7 93 Western Capital Realty Advisors - SAM Member $202 33 $6.1 94 Boston Mutual Life Insurance $134 100 $1.3 95 Owens Realty Mortgage $130 54 $2.4 96 OneAmerica Financial Partners $93 39 $2.4 97 One Nevada Credit Union $69 57 $1.2 98 Allstate Investments $39 4 $9.8 15
CMBS, CDO or other ABS Loans 1 Wells Fargo Bank NA $321,229 17,837 $18.0 2 PNC Real Estate / Midland Loan Services $154,226 8,344 $18.5 3 KeyBank National Association $86,092 4,829 $17.8 4 Berkadia Commercial Mortgage LLC $23,126 3,026 $7.6 5 Berkeley Point Capital, LLC $18,495 1,025 $18.0 6 HFF, LP $12,438 633 $19.6 7 Principal Global Investors $4,947 445 $11.1 8 Prudential Asset Resources $4,782 416 $11.5 9 NorthMarq Capital $4,411 446 $9.9 10 Situs $4,351 287 $15.2 11 Grandbridge Real Estate Capital LLC $2,600 354 $7.3 12 Bernard Financial Corporation - SAM Member $1,842 152 $12.1 13 CBRE Loan Services $1,797 144 $12.5 14 Pillar Financial / Cohen Financial $1,757 235 $7.5 15 Newmark Realty Capital, Inc. - SAM Member $1,752 126 $13.9 16 National Cooperative Bank, N.A. $1,635 545 $3.0 17 Bellwether Enterprise Real Estate Capital LLC $886 76 $11.7 18 Pacific Life Insurance $728 399 $1.8 19 BNY Mellon $686 357 $1.9 20 Nationwide Life Insurance $565 71 $8.0 21 Barry S. Slatt Mortgage $545 80 $6.8 22 JLL $521 14 $37.2 23 Trimont Real Estate Advisors $499 99 $5.0 24 ColumbiaNational Real Estate Finance, LLC $489 40 $12.2 25 Walker & Dunlop, LLC $481 39 $12.3 26 Impac Mortgage Corp $431 453 $1.0 27 Rialto Capital Advisors, LLC $414 50 $8.3 28 Goedecke & Co., LLC $396 24 $16.5 29 Protective Life Ins. Co. $278 125 $2.2 30 C-III Asset Management, LLC $221 14 $15.8 31 Essex Financial Services LLC $191 14 $13.6 32 Pacific Southwest Realty Services - SAM Member $154 28 $5.5 33 Pace Financial Group $129 13 $9.9 34 Genworth Financial $129 58 $2.2 35 Capital One Financial Corp $63 11 $5.7 36 Sunrise Mortgage & Investment Co. $48 10 $4.8 37 Q10 Capital LLC $39 13 $3.0 38 Colliers International - Atlanta, LLC - SAM Member $17 5 $3.4 39 Norris Beggs & Simpson Financial Services - SAM Member $6 1 $6.0 16
Commercial Bank/Savings Institution Loans 1 PNC Real Estate / Midland Loan Services $56,058 4,630 $12.1 2 Capital One Financial Corp $45,295 3,355 $13.5 3 KeyBank National Association $27,269 8,979 $3.0 4 Situs $15,982 463 $34.5 5 Trimont Real Estate Advisors $14,192 348 $40.8 6 HSBC Bank USA National Association $13,851 560 $24.7 7 Berkadia Commercial Mortgage LLC $2,832 117 $24.2 8 Grandbridge Real Estate Capital LLC $1,674 152 $11.0 9 CBRE Loan Services $868 81 $10.7 10 National Cooperative Bank, N.A. $840 1,967 $0.4 11 P/R Mortgage & Investment Corp $664 131 $5.1 12 ColumbiaNational Real Estate Finance, LLC $611 81 $7.5 13 Wells Fargo Bank NA $352 5 $77.5 14 Capital Funding, LLC $236 14 $16.9 15 Principal Global Investors $131 7 $18.7 16 Barry S. Slatt Mortgage $70 14 $5.0 17 Q10 Capital LLC $21 7 $3.0 18 Keystone Mortgage Corporation $4 5 $0.8 17
Credit, Pension Funds, REITs, Investment Funds Loans 1 PNC Real Estate / Midland Loan Services $31,298 3,028 $10.3 2 Situs $16,581 683 $24.3 3 Trimont Real Estate Advisors $13,968 1,414 $9.9 4 Pillar Financial / Cohen Financial $12,751 2,477 $5.1 5 C-III Asset Management, LLC $4,302 171 $25.2 6 Prudential Asset Resources $2,476 334 $7.4 7 Capital Crossing Servicing LLC $1,476 2,569 $0.6 8 Barings Multifamily Capital LLC $1,402 31 $45.2 9 Newmark Realty Capital, Inc. - SAM Member $1,292 24 $53.8 10 NorthMarq Capital $1,242 115 $10.8 11 Principal Global Investors $1,175 46 $25.5 12 Rialto Capital Advisors, LLC $1,102 770 $1.4 13 CBRE Loan Services $491 29 $16.9 14 Wells Fargo Bank NA $380 9 $41.6 15 ACRES Capital, LLC $331 11 $30.1 16 New York Life Investors $246 3 $82.1 17 Owens Realty Mortgage $130 54 $2.4 18 Norris Beggs & Simpson Financial Services - SAM Member $84 14 $6.0 19 Q10 Capital LLC $43 36 $1.2 20 Keystone Mortgage Corporation $30 2 $15.0 21 Greystone $29 9 $3.2 22 American National Insurance $1 1 $0.9 18
Fannie Mae Loans 1 PNC Real Estate / Midland Loan Services $58,108 4,882 $11.9 2 Wells Fargo Bank NA $38,885 4,129 $9.4 3 Walker & Dunlop, LLC $27,728 2,432 $11.4 4 Berkeley Point Capital, LLC $17,211 1,113 $15.5 5 KeyBank National Association $16,483 2,118 $7.8 6 CBRE Loan Services $16,319 739 $22.1 7 Berkadia Commercial Mortgage LLC $16,250 1,136 $14.3 8 Capital One Financial Corp $13,171 984 $13.4 9 Prudential Asset Resources $12,425 543 $22.9 10 Greystone $10,543 2,486 $4.2 11 M&T Realty Capital Corporation $9,703 787 $12.3 12 Arbor Realty Trust, Inc. $9,099 1,840 $4.9 13 Hunt Mortgage Group, LLC $7,400 1,472 $5.0 14 JLL $6,172 790 $7.8 15 NorthMarq Capital $6,091 582 $10.5 16 Red Mortgage Capital, LLC $6,087 634 $9.6 17 Grandbridge Real Estate Capital LLC $4,891 513 $9.5 18 Barings Multifamily Capital LLC $3,153 798 $4.0 19 Pillar Financial / Cohen Financial $3,017 356 $8.5 20 National Cooperative Bank, N.A. $2,972 1,196 $2.5 21 Regions Capital Markets $1,954 129 $15.2 22 Bellwether Enterprise Real Estate Capital LLC $1,684 327 $5.1 23 Dougherty Mortgage $1,680 312 $5.4 24 Lancaster Pollard Mortgage $134 28 $4.8 25 Bernard Financial Corporation - SAM Member $77 7 $11.0 26 MSF Real Estate Capital (formerly Morris, Smith and Feyh Inc.) $42 8 $5.3 27 Eustis Commercial Mortgage Corporation - SAM Member $25 5 $5.1 28 Colliers International - Atlanta, LLC - SAM Member $25 2 $12.6 29 Q10 Capital LLC $21 4 $5.3 30 P/R Mortgage & Investment Corp $15 14 $1.1 19
Freddie Mac (including CME & Non-CME) Loans 1 Wells Fargo Bank NA $79,846 4,574 $17.5 2 PNC Real Estate / Midland Loan Services $68,654 3,487 $19.7 3 KeyBank National Association $65,046 4,411 $14.7 4 CBRE Loan Services $38,839 2,263 $17.2 5 Berkadia Commercial Mortgage LLC $30,380 1,870 $16.2 6 Walker & Dunlop, LLC $20,689 1,240 $16.7 7 NorthMarq Capital $13,463 1,232 $10.9 8 HFF, LP $12,961 603 $21.5 9 Berkeley Point Capital, LLC $12,480 582 $21.4 10 Capital One Financial Corp $8,600 492 $17.5 11 JLL $7,637 557 $13.7 12 Grandbridge Real Estate Capital LLC $6,896 515 $13.4 13 Prudential Asset Resources $6,436 445 $14.5 14 Hunt Mortgage Group, LLC $4,602 731 $6.3 15 Greystone $3,094 634 $4.9 16 Arbor Realty Trust, Inc. $1,748 590 $3.0 17 Bellwether Enterprise Real Estate Capital LLC $1,426 157 $9.1 18 M&T Realty Capital Corporation $1,332 112 $11.9 19 Barings Multifamily Capital LLC $683 78 $8.8 20 Pillar Financial / Cohen Financial $525 63 $8.3 21 Red Mortgage Capital, LLC $152 78 $1.9 22 Colliers International - Atlanta, LLC - SAM Member $53 5 $10.5 23 Q10 Capital LLC $3 1 $3.0 20
Memo: Freddie Mac CME/K-Deals Loans included in Freddie Mac 1 Wells Fargo Bank NA $73,268 4,181 $17.5 2 KeyBank National Association $60,843 3,921 $15.5 3 PNC Real Estate / Midland Loan Services $59,787 2,842 $21.0 4 CBRE Loan Services $31,649 1,796 $17.6 5 Berkadia Commercial Mortgage LLC $24,179 1,314 $18.4 6 Walker & Dunlop, LLC $17,255 1,001 $17.2 7 NorthMarq Capital $9,464 712 $13.3 8 Berkeley Point Capital, LLC $8,820 363 $24.3 9 Capital One Financial Corp $6,979 359 $19.4 10 Grandbridge Real Estate Capital LLC $6,399 456 $14.0 11 JLL $5,615 358 $15.7 12 Prudential Asset Resources $4,403 260 $16.9 13 HFF, LP $3,744 154 $24.3 14 Greystone $2,830 603 $4.7 15 Arbor Realty Trust, Inc. $1,508 521 $2.9 16 Bellwether Enterprise Real Estate Capital LLC $1,107 115 $9.6 17 M&T Realty Capital Corporation $942 51 $18.5 18 Barings Multifamily Capital LLC $485 112 $4.3 19 Pillar Financial / Cohen Financial $313 42 $7.5 21
FHA & Ginnie Mae Loans 1 PNC Real Estate / Midland Loan Services $14,426 2,157 $6.7 2 Red Mortgage Capital, LLC $9,438 1,251 $7.5 3 Walker & Dunlop, LLC $9,156 1,182 $7.7 4 Berkadia Commercial Mortgage LLC $8,766 1,507 $5.8 5 Wells Fargo Bank NA $7,696 878 $8.8 6 Prudential Asset Resources $7,204 562 $12.8 7 Greystone $6,107 611 $10.0 8 Lancaster Pollard Mortgage $5,247 878 $6.0 9 P/R Mortgage & Investment Corp $3,886 647 $6.0 10 KeyBank National Association $3,581 345 $10.4 11 Dougherty Mortgage $2,842 268 $10.6 12 JLL $2,723 290 $9.4 13 Housing & Healthcare Finance, LLC $2,545 262 $9.7 14 Capital Funding, LLC $2,371 396 $6.0 15 Centennial Mortgage, Inc. $1,735 221 $7.9 16 Gershman Mortgage $1,550 205 $7.6 17 M&T Realty Capital Corporation $1,469 114 $12.9 18 Berkeley Point Capital, LLC $1,375 127 $10.8 19 CBRE HMF, Inc. $1,358 98 $13.9 20 Pillar Financial / Cohen Financial $1,118 199 $5.6 21 Capital One Financial Corp $1,044 101 $10.3 22 Bellwether Enterprise Real Estate Capital LLC $1,009 231 $4.4 23 Grandbridge Real Estate Capital LLC $861 131 $6.6 24 Barings Multifamily Capital LLC $691 35 $19.7 25 NorthMarq Capital $618 73 $8.5 26 ColumbiaNational Real Estate Finance, LLC $489 33 $14.8 27 Bonneville Multifamily Capital $482 259 $1.9 28 First Housing Development Corporation of Florida $456 78 $5.8 29 Arbor Realty Trust, Inc. $395 48 $8.2 30 Ziegler Financing Corporation $345 47 $7.3 31 Rockhall Funding Corp $332 39 $8.5 32 Hunt Mortgage Group, LLC $288 39 $7.4 33 Colliers International - Atlanta, LLC - SAM Member $15 1 $15.4 34 Pace Financial Group $11 1 $11.0 35 National Cooperative Bank, N.A. $3 1 $3.1 22
Life Insurance Companies Loans 1 PNC Real Estate / Midland Loan Services $83,226 4,947 $16.8 2 CBRE Loan Services $52,775 1,942 $27.2 3 Prudential Asset Resources $49,073 2,317 $21.2 4 MetLife $40,034 492 $81.4 5 Northwestern Mutual $32,537 720 $45.2 6 New York Life Investors $29,771 653 $45.6 7 HFF, LP $29,104 1,431 $20.3 8 NorthMarq Capital $23,452 3,291 $7.1 9 Principal Global Investors $15,691 1,417 $11.1 10 John Hancock $13,545 1,026 $13.2 11 Grandbridge Real Estate Capital LLC $12,941 2,601 $5.0 12 Voya Invesrment Management LLC $12,021 1,138 $10.6 13 Q10 Capital LLC $11,783 3,222 $3.7 14 Berkadia Commercial Mortgage LLC $11,633 1,379 $8.4 15 Nationwide Life Insurance $11,410 1,019 $11.2 16 Pacific Life Insurance $10,240 150 $68.3 17 Aegon Usa Realty Advisors, LLC $10,199 1,163 $8.8 18 Lincoln National Corporation $9,854 1,299 $7.6 19 Stancorp Mortgage Investors, LLC $9,528 6,277 $1.5 20 Pillar Financial / Cohen Financial $8,580 592 $14.5 21 State Farm Life Insurance $7,621 570 $13.4 22 Bellwether Enterprise Real Estate Capital LLC $7,214 1,454 $5.0 23 Thrivent Financial $6,903 1,280 $5.4 24 Newmark Realty Capital, Inc. - SAM Member $6,319 979 $6.5 25 Genworth Financial $6,136 1,376 $4.5 26 Athene Asset Management $6,022 699 $8.6 27 Protective Life Ins. Co. $5,598 1,593 $3.5 28 Symetra $5,463 2,222 $2.5 29 Trimont Real Estate Advisors $5,421 101 $53.7 30 Pacific Southwest Realty Services - SAM Member $5,235 952 $5.5 31 Walker & Dunlop, LLC $4,723 999 $4.7 32 American National Insurance $4,466 431 $10.4 33 Essex Financial Services LLC $3,798 578 $6.6 34 KeyBank National Association $3,581 345 $10.4 35 Draper and Kramer, Incorporated $3,365 416 $8.1 36 RiverSource Life Insurance $2,702 935 $2.9 37 American Equity Investment Life Insurance $2,515 785 $3.2 38 Barry S. Slatt Mortgage $2,490 990 $2.5 39 Norris Beggs & Simpson Financial Services - SAM Member $2,143 378 $5.7 40 ColumbiaNational Real Estate Finance, LLC $2,014 201 $10.0 41 40 86 Mortgage Capital $1,949 308 $6.3 42 MEMBERS Capital Advisors, Inc. $1,806 422 $4.3 43 Sunrise Mortgage & Investment Co. $1,762 916 $1.9 44 Ameritas Life Insurance Corp. $1,698 865 $2.0 23
Life Insurance Companies Loans 45 Colliers International New England, LLC - SAM Member $1,190 92 $12.9 46 Keystone Mortgage Corporation $1,171 307 $3.8 47 JLL $1,038 24 $43.3 48 Goedecke & Co., LLC $1,011 102 $9.9 49 American Real Estate Capital $1,004 38 $26.4 50 Thomas D Wood and - SAM Member $998 472 $2.1 51 Berkeley Point Capital, LLC $998 51 $19.6 52 Guardian Life Insurance of America $961 68 $14.1 53 MSF Real Estate Capital (formerly Morris, Smith and Feyh Inc.) $863 130 $6.6 54 Barings Multifamily Capital LLC $701 25 $28.0 55 Colliers International - Atlanta, LLC - SAM Member $582 136 $4.3 56 CorAmerica Capital, LLC $580 60 $9.7 57 Great-West Financial $579 50 $11.6 58 Venture Mortgage Corporation - SAM Member $558 192 $2.9 59 Bernard Financial Corporation - SAM Member $558 216 $2.6 60 Glacier Real Estate Finance, Inc. $506 165 $3.1 61 ACRES Capital, LLC $404 26 $15.5 62 Eustis Commercial Mortgage Corporation - SAM Member $326 67 $4.9 63 PPM Finance $322 13 $24.7 64 Western Capital Realty Advisors - SAM Member $202 33 $6.1 65 Boston Mutual Life Insurance $134 100 $1.3 66 Wells Fargo Bank NA $123 4 $29.1 67 Pace Financial Group $96 13 $7.4 68 OneAmerica Financial Partners $93 39 $2.4 69 Situs $77 20 $3.9 70 Allstate Investments $14 3 $4.8 24
Loans Held in Warehouse (not elsewhere classified) 1 Wells Fargo Bank NA $36,565 2,168 $16.9 2 PNC Real Estate / Midland Loan Services $7,703 291 $26.5 3 KeyBank National Association $3,551 139 $25.5 4 Berkadia Commercial Mortgage LLC $1,309 128 $10.2 5 CBRE Loan Services $919 73 $12.6 6 Arbor Realty Trust, Inc. $688 96 $7.2 7 Hunt Mortgage Group, LLC $298 27 $11.0 8 Walker & Dunlop, LLC $222 12 $18.5 9 Bernard Financial Corporation - SAM Member $205 6 $34.2 10 Pacific Life Insurance $204 121 $1.7 11 Lancaster Pollard Mortgage $74 12 $6.2 12 JLL $59 3 $19.7 13 Prudential Asset Resources $58 32 $1.8 14 Principal Global Investors $40 1 $40.0 15 National Cooperative Bank, N.A. $29 9 $3.3 16 Barry S. Slatt Mortgage $15 1 $15.0 17 P/R Mortgage & Investment Corp $12 6 $2.0 18 Pacific Southwest Realty Services - SAM Member $2 1 $2.0 25
Other Loans 1 Berkadia Commercial Mortgage LLC $127,356 10,888 $11.7 2 PNC Real Estate / Midland Loan Services $43,822 793 $55.3 3 Wells Fargo Bank NA $20,115 1,512 $13.3 4 Pillar Financial / Cohen Financial $7,298 38 $192.0 5 Greystone $1,433 113 $12.7 6 Grandbridge Real Estate Capital LLC $881 167 $5.3 7 Capital Funding, LLC $438 50 $8.8 8 M&T Realty Capital Corporation $394 13 $30.3 9 Bellwether Enterprise Real Estate Capital LLC $389 90 $4.3 10 Red Mortgage Capital, LLC $308 36 $8.6 11 Lancaster Pollard Mortgage $135 92 $1.5 12 Walker & Dunlop, LLC $88 17 $5.2 13 One Nevada Credit Union $69 57 $1.2 14 New York Life Investors $58 2 $28.9 15 Q10 Capital LLC $32 77 $0.4 16 Essex Financial Services LLC $27 4 $6.8 17 Allstate Investments $25 1 $25.0 18 First Housing Development Corporation of Florida $20 16 $1.3 19 Arbor Realty Trust, Inc. $11 26 $0.4 20 P/R Mortgage & Investment Corp $3 4 $0.8 21 Pacific Life Insurance $3 2 $1.5 26
Total Named Special Servicing CMBS, CDO or other ABS Loans 1 PNC Real Estate / Midland Loan Services $125,681 5,756 $21.8 2 LNR Partners, LLC (U.S. & INTL) $87,667 6,247 $14.0 3 Rialto Capital Advisors, LLC $76,062 5,059 $15.0 4 C-III Asset Management, LLC $59,200 4,668 $12.7 5 Wells Fargo Bank NA $51,896 719 $72.2 6 CWCapital Asset Management LLC $49,181 3,745 $13.1 7 KeyBank National Association $25,861 1,736 $14.9 8 Aegon Usa Realty Advisors, LLC $18,083 76 $237.9 9 Situs $16,654 1,099 $15.2 10 Strategic Asset Services $15,701 151 $104.0 11 NorthStar Asset Management Group $5,337 135 $39.5 12 Pacific Life Insurance $3,399 440 $7.7 13 Trimont Real Estate Advisors $2,232 529 $4.2 14 National Cooperative Bank, N.A. $1,446 473 $3.1 15 Berkadia Commercial Mortgage LLC $1,302 811 $1.6 16 Prudential Asset Resources $1,295 105 $12.3 17 BNY Mellon $573 337 $1.7 18 Arbor Realty Trust, Inc. $497 53 $9.4 19 Pillar Financial / Cohen Financial $324 332 $1.0 20 Protective Life Ins. Co. $278 125 $2.2 21 Principal Global Investors $12 10 $1.2 64
Total Named Special Servicing TOTAL LOANS 1 PNC Real Estate / Midland Loan Services $161,341 7,115 $22.7 2 Wells Fargo Bank NA $110,393 5,490 $20.1 3 LNR Partners, LLC (U.S. & INTL) $87,667 6,247 $14.0 4 CWCapital Asset Management LLC $81,088 6,186 $13.1 5 Rialto Capital Advisors, LLC $77,164 5,829 $13.2 6 Prudential Asset Resources $77,147 4,242 $18.2 7 KeyBank National Association $61,642 6,220 $9.9 8 C-III Asset Management, LLC $61,138 4,772 $12.8 9 MetLife $40,034 492 $81.4 10 Northwestern Mutual $32,537 720 $45.2 11 New York Life Investors $29,957 656 $45.7 12 Aegon Usa Realty Advisors, LLC $18,168 87 $208.8 13 Principal Global Investors $17,048 1,481 $11.5 14 Situs $16,743 1,144 $14.6 15 Strategic Asset Services $15,701 151 $104.0 16 Pacific Life Insurance $13,762 658 $20.9 17 Pillar Financial / Cohen Financial $12,425 1,106 $11.2 18 Voya Invesrment Management LLC $12,021 1,138 $10.6 19 Stancorp Mortgage Investors, LLC $9,528 6,277 $1.5 20 Trimont Real Estate Advisors $6,938 1,306 $5.3 21 Protective Life Ins. Co. $5,876 1,718 $3.4 22 Lancaster Pollard Mortgage $5,590 1,010 $5.5 23 NorthStar Asset Management Group $5,337 135 $39.5 24 National Cooperative Bank, N.A. $5,291 3,646 $1.5 25 Berkeley Point Capital, LLC $5,090 215 $23.7 26 Arbor Realty Trust, Inc. $3,485 375 $9.3 27 RiverSource Life Insurance $2,702 935 $2.9 28 Capital Crossing Servicing LLC $1,476 2,569 $0.6 29 Berkadia Commercial Mortgage LLC $1,302 811 $1.6 30 Great-West Financial $579 50 $11.6 31 BNY Mellon $573 337 $1.7 32 Boston Mutual Life Insurance $134 100 $1.3 33 Allstate Investments $39 4 $9.8 63
C/MF Loans Secured by Collateral OUTSIDE the US TOTAL LOANS 1 Situs $39,837 2,919 $13.6 2 CBRE Loan Services $26,144 399 $65.5 3 John Hancock $11,048 1,057 $10.5 4 MetLife $8,109 192 $42.2 5 PNC Real Estate / Midland Loan Services $6,194 511 $12.1 6 Prudential Asset Resources $4,555 110 $41.4 7 Berkadia Commercial Mortgage LLC $2,532 75 $33.8 8 Trimont Real Estate Advisors $2,319 120 $19.3 9 Wells Fargo Bank NA $1,648 14 $117.7 10 Pacific Life Insurance $576 16 $36.0 11 Great-West Financial $33 1 $33.3 221
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