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www.rushmorelm.com Dear Borrower(s): It is our understanding that your financial situation has changed. In order to assist you in a possible workout option, please provide our office with the information listed below. We will notify you promptly after completing our review. Please provide the following documents: All Borrowers: A complete, signed, financial statement of all parties obligated on the loan. Three months pay-stubs for each person obligated on the loan. Three months bank statements for each person obligated on the loan. A copy of your federal tax return for the most recent calendar year. A hardship letter that thoroughly explains what has caused your inability to maintain current and future payments on your loan. Proof of funds for good faith deposit. If Self-employed: Two years signed federal tax returns including copies of 1099s, K-1s, 1120s, and/or 1065s. Six (6) month Profit and Loss Statement. Six (6) months bank statements for each person obligated on the loan. Non-Borrowers*: If a non-borrower (such as a child, spouse or non-relative) contributes money towards the mortgage payment and/or household expenses: Everything that is required of borrowers. A letter of authorization to obtain a credit report on all contributing non-borrowers. Three months pay-stubs for each contributing non-borrower. Three months bank statements for each contributing non-borrower. *A non-borrower is defined as someone not on the original note. If your loan is not currently escrowed for taxes and/or insurance: A copy of your most recent property tax bill. A copy of your property hazard insurance declaration page. Any and all information submitted in support of a request for a loan modification is subject to verification, including, but not limited to, documentation substantiating a hardship. Since time is of the essence in this matter, we ask that you provide us with all the requested information and/or documentation within 15 days of the date of this letter. If you have any questions regarding the contents of this request, please contact our office toll free at 1-888-504-7300 Monday through Thursday from 6:00 am to 7:00 pm and Friday from 6:00 am to 6:00 pm Pacific Time. Page 1 of 2

Please be advised that our request for documentation does not constitute a modification or a short sale until a final agreement has been agreed to in writing by Rushmore. All necessary documentation must be submitted in order for us to consider your request for modification or short sale. We reserve the right to request additional information and/or documentation if the information and/or documents submitted so warrant. Once we have completed our review, we will contact you (usually within 15 business days from the date we receive all requested information and/or documents) to discuss the assistance we can extend to you under our loss mitigation programs. NOTE: SUBMITTING YOUR REQUEST FOR WORKOUT REVIEW DOES NOT STOP THE FORECLOSURE PROCESS. ALL NORMAL SERVICING INCLUDING COLLECTIONS AND/OR FORECLOSURE, IF APPLICABLE, WILL CONTINUE UNLESS YOU ARE OTHERWISE NOTIFIED IN WRITING BY RUSHMORE LOAN MANAGEMENT SERVICES LLC. IMPORTANT LEGAL INFORMATION: This is an attempt to collect a debt and any information obtained will be used for that purpose. This notice is required by the Federal Fair Debt Collection Practices Act and does not imply that we are attempting to collect money from anyone who has discharged the debt under the Bankruptcy Laws of the United States. The following notice applies to California residents only: The California Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov. The following notice applies to Colorado residents only: Please note: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. For information about the Colorado fair debt collection practices act, see www.coloradoattorneygeneral.gov.co. Please be advised that you can reach the Colorado Foreclosure Hotline at 1-877-601-HOPE. Local Rushmore Loan Management Services LLC Agent for Colorado Residents: Irvin Borenstein 13111 E. Briarwood Ave., Suite 340 Centennial, CO 80112 Phone: 303-309-3839 The following notice applies to Massachusetts residents only: Notice of important rights: you have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the creditor. Page 2 of 2

www.rushmorelm.com HARDSHIP LETTER Please complete: : Property Address: City and State: Zip Code: Loan Number: My financial circumstances since entering into the above referenced loan have changed substantially and I am no longer financially able to maintain the loan payments The following changes or events have occurred and are preventing me from maintaining current and/or future payments on my loan. : :

BORROWER FINANCIAL STATEMENT Loan # BORROWER CO BORROWERR Borrower s Name Co Borrower s Name Social Security # Home Phone # Work # Social Security # Home Phone # Work # Mailing Address Property Address Do you occupy the property? Yes No Real Estate Agent s Name: Is it a rental? Yes No If so, what is the monthly rental income? Is the property listed If so, with whom? for sale? Yes No Credit Counseling Representative e: Real Estate Agent s Phone: Have you filed If Yes, bankruptcy? Filing : Credit Counseling Rep s Phone: Attorney s Name: Are there other liens on the property? Yes No Chapter 7 Chapter 13 Attorney s Phone: Yes No EMPLOYMENT Employer Borrower How Long? Employer Co Borrower How Long? Wages Unemployment Income Child Support/Alimony* Disability Income Rents Received Less: Federal & State Tax, FICA Less: Other Deductions (401K, etc.) Type Monthly Income Borrower Monthly Expense (All Borrowers) 1 st /2 nd Mortgage Other Mortgages Homeowner s Association Auto Loan #1 Auto Loan #2 Charge Cards Installment Loans Transportation (gas, bus, etc.) Car Insurance Debt Counselors Family Medical Food Utilities Cell/ /Phone Educational Child Care Other Other Estimated Costs Confirmed Amount Wages Unemployment Income Child Support/Alimony* Disability Income Rents Received Less: Federal & State Tax, FICA Less: Other Deductions (401K, etc.) Type Checking Account(s) Savings/Money Market Stocks/Bonds/CD s IRA/Keogh Accounts 401K/ESOP Accounts Home Other Real Estate Cars Other Monthly Income Co Borrower Assets & Liabilities (All Borrowers) *Notice: Alimony, child support or separate maintenance income need not be revealed if the borrower or co borrower does not choose to have it considered for repaying this loan. Estimated Value I agree as follows: My lender may discuss, obtain and share information about my mortgage and financial situation with third parties regardingg a possible alternative to foreclosure. Negotiations for a possible foreclosure alternative will not constitute a waiver of or defense to my lender s right to commence or continue any foreclosure or other collection action and an alternative to foreclosure will be provided only if an agreement has been approved in writing to my lender. The informationn herein is an accurate statementt of my financial status. I authorize verification or re verification of any informationn contained herein either directly or through a third party, including but not limited to a credit reporting agency, from any source named in this Financial Statement. Submitted this day of By: of Borrower By: of Co borrower

www.rushmorelm.com Please complete: THIRD PARTY AUTHORIZATION REQUEST FORM : Loan Number: Property Address: City and State: Zip Code: The undersigned individuals have a loan serviced by Rushmore Loan Management Services LLC ( RUSHMORE ) and hereby authorize RUSHMORE, its associates, agents and/or assigns the right to discuss the above referenced mortgage loan with the following named individuals (hereinafter, Designated Agents ). Please state in what capacity these individuals are representing you next to their names, for example: real estate agent, loan officer, attorney, spouse, loss mitigation advisor, etc. If the authorized party is legal counsel for you then we also require that they submit a separate letter of representation to our office that specifies in what capacity they represent you. Designated Agent: Name Phone No. Relationship to Borrower Name Phone No. Relationship to Borrower I/We hereby authorize RUSHMORE to discuss my/our request for payment assistance/foreclosure alternatives with the individual(s) that I/We have identified above as my/our Designated Agent(s). Further, RUSHMORE is hereby authorized to negotiate the terms of a workout agreement with my/our Designated Agent and to deliver documents to my/our Designated Agent which concerns my/our request for payment assistance/foreclosure alternatives. I/We understand that I/We will be fully responsible for reviewing any information that is sent by RUSHMORE to my/our Designated Agent. This Authorization will remain effective until I/We specifically notify RUSHMORE s Home Retention Department in writing that this Authorization is of no further force and effect. Borrower Borrower Borrower

www.rushmorelm.comm Credit Report Authorization Full Name Full Name Social Security Number Social Security Number Address Address City State Zip City State Zip Home Phone: Home Phone: Work Phone: Work Phone: Cell Phone: Cell Phone: Non borrowers: I/ /We give permission for Rushmore Loan Management Services to obtain my/ /our credit report in connection with the servicing of my/our loan, including periodic reviews, loss mitigation, and collection activities. All Vermont residents: I hereby give permission to obtain my credit report in connectionn with the same transaction or extension of credit, for the purpose of reviewing the account, increasing the credit line on the account, for the propose of taking collection action on the account, or for other legitimate purposess associated with the account. Vt. Stat. Ann. Tit. 9 2480e(c)(1).