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Your LloydsLink online application for Payments & Cash Management Guidance notes Please complete and return this form, by first class post, to your Customer Manager or Relationship Manager. If you have any questions about this application process, please contact our E-Operations helpdesk on +44 (0) 870 900 2070.* If you are already using an Authenticator Card for any of our other online services you can use the same card for Payments. You do not need to activate another Authenticator Card * Please refer to footnote on page 6. You will receive a confirmation e-mail once your application has been approved. 1 Customer details Please write clearly in the white spaces with capital letters or cross the boxes. Organisation name Group name (if different) First line of address Second line of address City/Town County (UK only) Postcode Country (if not UK) Registered Company Number (if known) Page 1 of 6

2 Existing LloydsLink online customers 2.1 Existing LloydsLink (PC dial-up) User Please enter your LloydsLink customer ID and site ID here : Customer ID (e.g. ABCD1234) Site ID (e.g. site A) Please provide details of your LloydsLink version number which can be found on your LloydsLink Log in screen, e.g. 7.30 Version number. Do you currently import data from another application? Yes No 2.2 Existing LloydsLink online (e-banking) user If you are an existing LloydsLink online (e-banking) customer and already have a Company ID please enter it here: E-Banking Company ID (e.g.1234567) 3 Invoice details Invoice address (if different from organisation address in Section 1): Addressee name First line of address Second line of address City/Town County (UK only) Postcode Country (if not UK) Invoice address region: UK EU non-uk Non-EU VAT number (please provide if your invoice address is in the EU but not in the UK) 4 Charges settlement account details Please specify the Lloyds Bank sort code and account number to which charges associated with this service should be passed. Account name All charges are invoiced in Sterling or Sterling equivalent of the agreed tariff and must be debited to an account. Branch name Sort code Account number Page 2 of 6

5 Accounts to be added and services required Please provide details of your accounts that you would like to add and specify whether you would like to make payments from the account (excluding Third Party accounts). If you wish to add accounts other than those belonging to your organisation (a Third Party*), please complete the separate Adding Third Party Accounts form. You can download this from our website. *A Third Party is a separate legal entity to you i.e. a subsidiary company or any other account holder that is not part of your legal entity. Note: If there are not enough spaces to include all your accounts, this page may be reprinted/photocopied as required. Please ensure any additional pages are attached securely to this form. Existing LloydsLink customers: An Authority to Access Third Party Accounts form is only required for any account you do not already have access to. Account ref** P1 Account name (must not exceed 35 characters including spaces if more than 35 characters, please state how you would like to have it abbreviated) Sort code Account number Can Payments be made from this account? Yes No P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 P16 P17 P18 P19 P20 ** See Section 6 5.1 Accounts held with other banks If you wish to view statements for accounts not held with us please provide details by downloading the LloydsLink online Details of accounts held with other banks form from the Lloyds Bank Commercial Banking website at: www.commercialbanking.lloydsbank.com/doc/corp/pdf/ll_otherbank.pdf Please indicate here the number of LloydsLink online Details of accounts held with other banks forms enclosed: Page 3 of 6

6 Payment approval authority Please provide details of who you wish to approve a payment and their approval category. Cardholder s name J Smith Example only Approval category A Accounts: **specify account reference (e.g. P1, P2, All as shown in section 5) P1 C Davies Example only B Jones Example only B B P2 ALL Please provide approval category limits e.g. any one A approver/any two A approvers/any A and B approvers etc. Example Limits Limits 0 to 1,000 0 to 5,000 0 to 10,000 0 to unlimited Categories Any 1 Any 2 A s, 1A and 1B, Any 2B s Any 2 A s or 1A and 1B Any 2 A s Categories Copy this page as required for additional Authenticator Cardholders. Any additional pages should be countersigned in accordance with the Electronic Banking clause of your existing Bank Mandate or in accordance with a specific Electronic Banking board resolution referred to in Section 11. Page 4 of 6

7 Service administrator details 7.1 Primary service administrator details The primary service administrator will be the recipient of the Authenticator Cards and Readers. Title* Mr Mrs Miss Ms Other (please specify) E-mail address* Last name* First names* * Job title* Office contact telephone number including area dialling code* *Mandatory fields 7.2 Single/Dual control Please indicate below whether you would like to use Dual control for your online services. This means that two service administrators are needed to approve and manage users access to Payments. Payments (we recommend that you use Dual control for Payments) Single control Dual control Cash Management Single control Dual control If you choose the Dual control option you need to provide details of your second service administrator: ask the second service administrator to register online and then complete Section 7.3. 7.3 Secondary service administrator details Title* Mr Mrs Miss Ms Other (please specify) E-mail address* Last name* First names* * Job title* Office contact telephone number including area dialling code* If a replacement or additional service administrator is required, please use the additional or replacement service administrator form which can be downloaded from our website. *Mandatory fields (only if secondary service administrator selected) 8 Additional Authenticator Cards and Readers Six Authenticator Cards and two Readers are provided free of charge. This is generally sufficient for most customers, however, if you have any requirements beyond that, please specify your additional requirements in the boxes provided. Please note for additional cards and readers you will be charged at the agreed rate. In order to avoid any disruption to your organisation in the event of an Authenticator Card becoming invalid, we recommend that your order includes a number of spare Authenticator Cards. Additional Authenticator Cards Additional Readers Page 5 of 6

9 Value of Payments Please provide details of the maximum batch value of BACS payments you will be sending through the LloydsLink Online Payments Service. BACS 3 day value (total BACS amount over 2 days) 10 Tariff Please select from the following tariff choices as discussed with your Relationship Manager. Low volume user High volume user 11 Agreement For the purpose of this agreement the term Bank is defined as: (please select one) Lloyds Bank plc This Agreement must be signed in accordance with the Electronic Banking clause of the Customer s existing Bank Mandate or in accordance with a specific Electronic Banking resolution. To obtain a specimen resolution, please visit our website at: www.commercialbanking.lloydsbank.com/doc/corp/pdf/board_resolution_ebanking.pdf The Bank agrees to provide to the Customer and the customer agrees to take the Payments Service and Cash Management Service subject to and in accordance with: 1 the LloydsLink online General Conditions, and Lloyds Bank International Limited 2 the LloydsLink online Payments Service Specific Conditions, and 3 the LloydsLink online Cash Management Service Specific Conditions. The terms and conditions are available (and can be printed if required) from the Lloyds Bank Commercial Banking website at: www.lloydsbankcommercial.com/legal/ By signing and returning this form the Customer authorises the Service Administrator(s) nominated under Section 7 above to act in all respects in accordance with the powers granted under this agreement. By signing this Commercial Banking application you confirm that you (or the group of which you form part) have an annual turnover of 15m or more or that your Relationship Manager has confirmed this service is appropriate for you. We the undersigned confirm the Customer s agreement with the Bank on the terms and conditions contained in or referred to in this Agreement. For bank use only Relationship Manager Relationship Manager s name www.lloydsbankcommercial.com Please contact us if you would like this in Braille, large print or on audio tape. We accept calls via Text Relay We may monitor or record phone calls with you in case we need to check we have carried out your instructions correctly and to help improve the quality of our service. 0870 numbers: Daytime calls cost up to 8p plus 6ppm from BT lines Mon-Fri. Mobile and other providers charges may vary Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Lloyds Bank International Limited. Registered Office and principal place of business: PO Box 160, 25 New Street, St. Helier, Jersey JE4 8RG. Registered in Jersey, number 4029. Regulated by the Jersey Financial Services Commission. We abide by the Jersey Code of Practice for Consumer Lending. The Isle of Man branch of Lloyds Bank International Limited is licensed by the Isle of Man Financial Supervision Commission and registered with the Insurance and Pensions Authority in respect of General Business. The Guernsey branch of Lloyds Bank International Limited is licensed to conduct banking, investment and insurance intermediary business by the Guernsey Financial Services Commission under the Banking Supervision (Bailiwick of Guernsey) Law 1994, the Protection of Investors (Bailiwick of Guernsey) Law 1987 and the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002. Page 6 of 6