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May 2015 12th edition Capital Confidence Barometer Hospitality and leisure 86 respondents

About the Barometer EY s Capital Confidence Barometer is a regular survey of senior executives from large companies around the world conducted by the Economist Intelligence Unit (EIU). The respondent community is comprised of an independent EIU panel of senior executives and select EY clients and contacts. Our 12 th Barometer provides a snapshot of our findings, gauges corporate confidence in the economic outlook, and identifies boardroom trends and practices in the way companies manage their Capital Agenda. EIU panel of more than 1,600 executives surveyed in February and March 2015 86 executives from Hospitality and leisure Companies from 54 countries Respondents from 18 industry sectors 855 CEO, CFO and other C-level executives Page 2

Macroeconomic environment

Executives see sustained momentum in broader global economy What is your perspective on the state of the global economy today? 83% 91% 53% 36% 60% Oct-14 62% Oct-14 3% 3% 9% 31% Apr-14 1% 8% 3% 38% Apr-14 14% 44% 61% Improving Stable Declining While downside risks to the global economy still exist, there is an overwhelming confidence that conditions are improving. This confidence is broad-based across regions and countries, and points to a positive shift in economic activity through the next 12 months. Page 4

Corporate earnings outlook and other leading market indicators remain positive Please indicate your level of confidence in the following at the global level: Corporate earnings 65% 72% 77% Credit availability 54% 71% 63% Credit availability 72% 58% 54% Short-term market stability 38% 63% 75% Short-term market stability 69% 64% 54% Corporate earnings 30% 63% 78% Equity valuations/stock market outlook 51% 54% 49% Equity valuations/stock market outlook 49% 60% 54% Oct-14 Apr-14 While earnings season in 2015 was very strong in the US and Europe, there has a been a downward trend in forward earnings, as the impact of cost savings achieved over the last five years have become the norm. Corporate earnings growth is still expected, but may have less upside than 2013-14. Credit availability continues to be boosted by QE in Eurozone and Japan, and low interest rates elsewhere. Page 5

Geopolitical concerns persist, commodity and currency volatility rises What do you believe to be the greatest economic risk to your business over the next 6 12 months? Increased global and regional political instability 37% Increased global and regional political instability 39% Increased volatility in commodities and currencies 35% Increased volatility in commodities and currencies 38% Economic situation in the Eurozone 10% Economic situation in the Eurozone 9% Regulatory environment 9% Slowing growth in key emerging markets 7% Slowing growth in key emerging markets 7% Regulatory environment 6% Deflation 2% Deflation 1% Continuing geopolitical issues in Eastern Europe and the Middle East cause most concern around economic risk. The sharp fall in commodity prices and increasing volatility of currencies make it more difficult to plan ahead. Divergent monetary policies may impact currency fluctuations. Page 6

Battle for talent heats up as companies look to recruit and retain With regards to employment, which of the following does your organization expect to do in the next 12 months? 29% 52% 21% 72% 31% Oct-14 23% Oct-14 6% 7% 17% 52% Apr-14 6% 3% 8% 69% Apr-14 41% 65% 25% 73% Create jobs/hire talent Keep current workforce size Reduce workforce numbers As confidence returns to the global economic outlook, most companies are planning to retain or grow their workforce. Strong employment growth in the US and UK, and an improving situation in the Eurozone, validate this. The desire to retain talent in an improving global economy is top of mind for many executives. Page 7

Globalization, technology and rising entrepreneurship creating smaller business ecosystem Which of the following will impact your core business and your acquisition strategy most in the next 12 months? Digital future: Technology is disrupting all areas of enterprise, driving myriad opportunities and challenges 12% 21% 13% 26% Entrepreneurship rising: Entrepreneurship around the world is growing, driving the need for more supportive ecosystems 11% 38% 10% 37% Global marketplace: Economic power continues to shift east and south, driving new patterns of trade and investment 31% 40% 27% 36% Health reimagined: Technology and demographics converge to drive a once-ina-lifetime transformation of health services and provision 1% 6% 0% 8% Resourceful planet: Growing demand and shifting supply are driving innovation in the energy and resources space 4% 13% 5% 12% Urban world: Effective infrastructure investment and sound planning will make future cities competitive and resilient 5% 18% 5% 21% Core business Acquisition strategy The continuing growth and economic power of China, India and the wider Asian economy is expected to have the greatest impact on core business and acquisition strategies in the near term. The rise of entrepreneurship in many markets and sectors will play a key role in core business strategy, as the pace of innovation and the number of new market entrants increase. Page 8

Corporate strategy

Intense cost scrutiny now an everyday feature of corporate strategy Which statement best describes your organization s focus over the next 12 months? 31% 54% 14% 1% 38% 47% 14% 1% Apr-14 40% 37% 17% 6% Apr-14 46% 38% 8% 8% Apr-13 52% 31% 15% 2% Apr-13 79% 14% 7% Growth Cost reduction and operational efficiency Maintain stability Survival Focus on costs is exacerbated by short-term pressures from commodity and currency fluctuations. Low inflation makes it difficult to pass on any cost increases to customers, which will impact corporate margins. This focus on lean operations has become part of the corporate DNA in the five years since the Global Financial Crisis. Page 10

Intense cost scrutiny now an everyday feature of corporate strategy Which of the following has been elevated on your boardroom agenda? Reducing costs/improving margins 40% Reducing costs/improving margins 48% Changing commodity prices 31% Changing commodity prices 26% Acquisition 18% Acquisition 15% Returning cash to shareholders 6% Returning cash to shareholders 7% Shareholder activism 3% Shareholder activism 3% Strategic divestment (Spin-off/IPO) 2% Strategic divestment (Spin-off/IPO) 1% Focus on costs is exacerbated by short-term pressures from commodity and currency fluctuations. Low inflation makes it difficult to pass on any cost increases to customers, which will impact corporate margins. This focus on lean operations has become part of the corporate DNA in the five years since the Global Financial Crisis. Page 11

Executives are looking to innovative organic strategies to boost their potential market footprint What is the primary focus of your company s organic growth over the next 12 months? Innovative Innovative Exploiting technology to develop new markets/products 24% 15% 16% Increase R&D/product introductions 0% 10% 30% Increase R&D/product introductions 20% 17% 12% Exploiting technology to develop new markets/products 0% 19% 34% Changing mix of existing products and services 17% 21% 14% Changing mix of existing products and services 0% 13% 30% Investing in new geographies/markets 14% 12% 9% Investing in new geographies/markets 13% 10% 33% Conventional Conventional More rigorous focus on core products/existing markets New sales channels 19% 24% 30% 6% 11% 19% More rigorous focus on core products/existing markets New sales channels 0% 6% 0% 19% 33% 50% Apr-14 Apr-13 Increased R&D and innovative use of technology are seen as key routes to organic growth. The focus on core operations is still a key driver, but after several years of emphasis, companies may find it can no longer deliver growth just support earnings. Page 12

M&A outlook

After 2014 gains, M&A intentions step up as market growth stabilizes What is your expectation for the M&A market in the next 12 months? At global level 49% 57% Improving 58% Improving 85% 73% 64% 49% 43% Stable 36% Stable 15% 23% 36% 2% 0% Declining 6% 4% Declining 0% 0% Apr-14 Apr-13 The vast majority of executives see the global M&A market remaining strong in 2015, with increased positive sentiment towards dealmaking being driven by the high M&A activity in 2014. There is negligible expectation that the deal market will contract in the near term Page 14

After 2014 gains, M&A intentions step up as market growth stabilizes Has your M&A strategy changed as a result of the increased deal activity in 2014? 21% 31% 27% 29% 22% 26% 21% 23% Yes, we are planning relatively larger deals Yes, we are planning deals in different sub-segments of the industry Yes, we are considering more mid-size/bolt-on deals No, we are maintaining our current transaction strategy The vast majority of executives see the global M&A market remaining strong in 2015, with increased positive sentiment towards dealmaking being driven by the high M&A activity in 2014. There is negligible expectation that the deal market will contract in the near term Page 15

Strong uptick in deal intentions driven by longer-term growth strategies Do you expect your company to actively pursue acquisitions in the next 12 months? Expectations to pursue an acquisition 50% 56% 56% Likelihood of closing acquisitions 37% 44% 32% Hospitality and leisure respondents 31% 42% 58% 29% 21% 35% 38% 31% 40% 36% Quality of acquisition opportunities Number of acquisition opportunities 46% 51% 41% 69% 58% 51% 44% 39% 65% 65% 62% 71% Apr-13 Oct-13 Apr-14 Oct-14 Oct-14 Apr-14 Executives report a strong increase in expectations to pursue an acquisition in 2015. Increasing numbers of opportunities are bolstered by improving quality of assets, supported by private equity finally divesting long-held assets and private companies being attracted by relatively high valuations. Likelihood of closing deals remains subdued pointing to a disciplined approach to M&A. Page 16

Upper middle market to accelerate How much capital do you plan to allocate to acquisitions in the next 12 months? 77% 92% 3% 4% 4% 20% US$0 US$250m US$251m US$1b Greater than US$1b+ The majority of investments are expected in the lower middle market, continuing the upward trend seen in 2H14. Nearly a quarter expect deals in upper middle market, an increase of 64% over the last six months, with only a minority focused on megadeals. Page 17

Upper middle market to accelerate What is your largest planned deal size in the next 12 months? 77% 86% 81% Oct-14 77% Oct-14 2% 5% 4% 4% 21% 14% 10% 19% US$0 US$250m US$251m US$1b Greater than US$1b+ The majority of investments are expected in the lower middle market, continuing the upward trend seen in 2H14. Nearly a quarter expect deals in upper middle market, an increase of 64% over the last six months, with only a minority focused on megadeals. Page 18

Deal pipelines remain healthy and future deal intentions are solid... How many deals of all sizes do you have in your pipeline today? 11% 2% >=5 23% >=5 23% 15% 25% 7% 6% 4 8% 4 4% 10% 13% 16% 6% 3 13% 3 12% 19% 13% 38% 38% 2 30% 2 23% 32% 25% 1 28% 26% 24% 1 24% 38% 48% Oct-14 Apr-14 Page 19

Deal pipelines remain healthy and future deal intentions are solid... How do you expect your deal pipeline to change over the next 12 months? 44% 23% 33% 38% 21% 41% Oct-14 66% 29% 5% Oct-14 78% 22% Apr-14 29% 62% 9% Apr-14 31% 46% 23% Increase No change Decrease Page 20

and executives expect to complete more acquisitions than last year How many acquisitions do you expect to complete in the next 12 months? >=5 7% >=5 2% 4 4% 4 4% 3 10% 3 6% 2 36% 2 27% 1 43% 1 61% The increase in deal completions is driven by companies returning to the M&A market. Positive M&A volumes in 2014 encourage confidence to transact. Page 21

and executives expect to complete more acquisitions than last year Is this more or less than the number of acquisitions you completed in the prior 12 months? 47% 50% 3% 4% 50% 46% More Stay the same Less The increase in deal completions is driven by companies returning to the M&A market. Positive M&A volumes in 2014 encourage confidence to transact. Page 22

Valuations support continued dealmaking, potential upside pressures in asset pricing How do you think that buyers expectations currently compare to sellers (valuation gap)? 53% 47% 6% 9% 2% 39% 44% Significantly higher (25% or more) Somewhat higher (10-25% gap) The gap is small (<10%) No gap While currently high valuations may deter some dealmaking, the overall view of stability should offset any downside risks. Share-based deals will be encouraged as regional differences in valuations bring opportunities to the table. Outside risk of rising valuations in the Eurozone may affect M&A. Page 23

Valuations support continued dealmaking, potential upside pressures in asset pricing Do you expect the valuation gap between buyers and sellers in the next 12 months to: 78% 79% 4% 2% 18% 19% Contract Stay the same Widen While currently high valuations may deter some dealmaking, the overall view of stability should offset any downside risks. Share-based deals will be encouraged as regional differences in valuations bring opportunities to the table. Outside risk of rising valuations in the Eurozone may affect M&A. Page 24

Valuations support continued dealmaking, potential upside pressures in asset pricing What do you expect the price/valuation of assets to do over the next 12 months? 17% 21% 5% 6% 78% 73% Increase Remain at current levels Decrease While currently high valuations may deter some dealmaking, the overall view of stability should offset any downside risks. Share-based deals will be encouraged as regional differences in valuations bring opportunities to the table. Outside risk of rising valuations in the Eurozone may affect M&A. Page 25

Innovative dealmaking picks up in healthier M&A market Your planned M&A activity will mostly be: 73% 77% 6% 21% 15% 8% Innovative investment (shifts scope of your business could be into another industry sector) Bolt-on (complement current business model) Transformative (high value acquisition which significantly changes the size and scale of your company) Companies are making bolder moves to shift the scope of their business. Bolt-on acquisitions are still a focus for executives. Page 26

Companies are looking across borders for M&A targets, but most intend to transact close to home Where is the main focus of your M&A strategy over the next year? 54% 56% 16% 30% 25% 19% Immediate region (countries close to home) Outside domestic market/immediate region Domestic market (home country) Domestic M&A intentions are unusually low only 16% as companies seek divergent economic performance from cross-border dealmaking More than half of respondents are focused on their immediate region for cross-border transactions, driven by the ease of acquiring in common economic trading areas. Page 27

The majority of acquisition capital will be allocated to developed markets What percentage of your acquisition capital are you going to allocate to the emerging markets in the next 12 months? Above 50% 3% Above 50% 2% 25-50% 1% 25-50% 0% 10-25% 31% 10-25% 15% Less than 10% 61% Less than 10% 79% None 4% None 4% Companies are planning to invest the majority of acquisition capital to developed markets, but emerging markets will still be targeted. Slowing growth across many emerging markets, driven by lower commodity prices, is impacting M&A decisions. The potential upturn in major developed markets, particularly the Eurozone, will also be a key driver. Page 28

Investment destinations span developed and top-tier emerging markets Which are the top destinations your company is most likely to invest in the next 12 months? Please rank your top 5 countries. UK Russia Netherlands China Top destinations India Global UK China US Germany Australia Hospitality and leisure UK Russia China India Netherlands Top 5 destination countries The US, UK and Germany are set to lead developed market growth through 2015. China and India remain emerging markets of choice for many executives, driven by relatively strong growth and massive market potential.. Page 29

Regulatory and legislative opportunities impacting M&A decisions; market share growth still a key consideration What are the main drivers impacting your M&A strategy over the next 12 months? Select up to two. Leverage regulatory/legislative opportunities 45% Leverage regulatory/legislative opportunities 50% Gain market share in existing geographical markets 37% Move into new geographical markets 38% Improve structural tax efficiencies 36% Gain market share in existing geographical markets 35% Move into new geographical markets 27% Improve structural tax efficiencies 27% Acquire talent 20% Acquire talent 23% Move into new product/services areas 16% Move into new product/services areas 8% Access new technology/intellectual property 8% Reduce costs, improve margins 6% Reduce costs, improve margins 5% Access new technology/intellectual property 4% Companies continue to take advantage of changes to the regulatory or legislative environment. M&A decisions are heavily impacted by tax implications. Consolidation is expected to continue in many domestic markets across all sectors. Page 30

Internal capabilities still the main challenge to dealmaking What are the main challenges to your M&A strategy over the next 12 months? Select two. Deal execution and integration capabilities 34% Funding availability 46% Funding availability Insufficient opportunities/suitable targets 34% 33% Insufficient opportunities/suitable targets Deal execution and integration capabilities 35% 31% Buyer competition 31% Buyer competition 25% Lack of internal resources or managerial focus 19% Adverse political environment 19% Adverse political environment 17% Lack of internal resources or managerial focus 17% Regulatory environment 11% Regulatory environment 8% Adverse economic environment 8% Adverse economic environment 4% Valuation gap between buyers and sellers 4% Valuation gap between buyers and sellers 4% Uncertain tax environment 4% Uncertain tax environment 4% Internal M&A and integration resources are a main challenge to companies M&A strategy. Funding, quality and number of opportunities, and competition for assets are still concerns. Page 31

Commodity and currency fluctuations driving poor operating cost assumptions For acquisitions completed recently, what was the most significant issue that contributed to deals not meeting expectations? Poor operating cost assumptions 32% Failure to achieve synergies 30% Product/sales price and margin deterioration 19% Poor operating cost assumptions 29% Failure to achieve synergies 17% Product/sales price and margin deterioration 12% Sales volume declines/loss of customers 11% Strategic value overestimated/purchase price multiple too high 10% Poor execution of integration 10% Sales volume declines/loss of customers 7% Strategic value overestimated/purchase price multiple too high 8% Poor execution of integration 6% Unforeseen liabilities (tax, HR, pension etc) 3% Unforeseen liabilities (tax, HR, pension etc) 6% Page 32

Capital Agenda focus on optimizing and raising capital On which of the following capital management issues is your company placing the greatest attention and resources today? 31% 12% 38% 16% 0% 57% 0% 46% Page 33

Cyber security around dealmaking is a key concern for executives Which of the following statements do you most agree with? 45% 42% 2% 12% 41% 10% 48% We are increasing our measures taken to protect against potential cyber security breaches of our M&A process. We are more concerned about the cyber security of planned acquisitions or targets than we were 12 months ago. We are more concerned about the business impact of potential cyber security breaches than we were 12 months ago. In the past 12 months, we have decided not to pursue a planned acquisition due to cyber security issues. Recent high-profile cyber attacks on companies raises concerns around all corporate activities. Heightened concern is being translated into active measures to protect against security breaches. Some deals are not being pursued due to concerns about cyber security issues. Page 34

Survey demographics

Survey demographics - Global What are your company s annual global revenues in US$? $5bn or more 19% What is your position in the organization? Head of BU/dept. 17% $3bn to $5bn 15% $1bn to $3bn $500m to $1bn 24% 26% SVP/VP/Dir ector 31% C-level executive 52% $250m to $500m 16% What best describes your company ownership? Family-owned 3% Publicly listed 67% Privately owned 28% Government/stateowned enterprise 2% Page 36

Survey demographics - Hospitality and leisure What are your company s annual global revenues in US$? What is your position in the organization? $5bn or more 7% Head of BU/dept. 29% $3bn to $5bn $1bn to $3bn 17% 26% C-level executive 43% $500m to $1bn 27% Less than $500m 23% SVP/VP/Dir ector 28% What best describes your company ownership? Family-owned 3% Publicly listed 56% Privately owned 40% Private equity portfolio company 1% Page 37

EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. About EY s Global Real Estate, Hospitality & Construction (RHC) sector Today s RHC sector must adopt new approaches to address regulatory requirements and financial risks, while meeting the challenges of expanding globally and achieving sustainable growth. EY s Global RHC sector brings together a worldwide team of professionals to help you succeed a team with deep technical experience in providing assurance, tax, transaction and advisory services. The sector works to anticipate market trends, identify the implications and develop points of view on relevant sector issues. Ultimately it enables us to help you meet your goals and compete more effectively. 2015 EYGM Limited. All Rights Reserved. ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice. ey.com/hospitality