Health Insurance Exchange Summit West. Employer Health Insurance Exchange Strategies

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www.pwc.com Health Insurance Exchange Summit West Employer Health Insurance Exchange Strategies November, 2013

Agenda Key strategic considerations for employers How to play and when to pay Bending the cost curve Evaluating private exchanges 2

Key Strategic Implications of ACA for Employers 3

Key questions many employers are asking What role should we play in providing health care coverage to our employees and their dependents? Do we want to continue to sponsor coverage? What level of subsidy do we want to provide? Can we move to a more sustainable approach to healthcare benefits? What are our options today and how can we drive the market? How will this impact employee attraction, retention and engagement strategies? Where does coverage of dependents fit in the strategy? What will our competitors be doing? Are there lessons to be learned from prior experiences? DB conversion to DC for retirement programs Implementation of private exchanges for retirees Is there a new window of opportunity to transform our approach? Three Key Populations Active Employees Pre-65 Retirees Post-65 Retirees 4

Employers are looking at key cost levers to support their overall strategy Cost Sharing Health Management Premium Sharing Defined contribution plan Fixed employer contrib. ( capped plan) Limit employer premium increases (pass excess to EE) EE contrib. as fixed % of premium Limit EE contrib. increases (employer picks up excess) Benefit Design High deductible plans PPO plans with higher deductibles & coinsurance PPO plans with moderate deductibles & coinsurance Larger copay plans, with some benefit limits Copay plans, no benefit limits Consumerism Full transparency of pricing and quality measures Full replacement HSA/HRA plans Consumer navigation services HSA/HRA plan options FSA plan available Consumer tools available on carrier s portal Health Improvement Health status requirements for coverage On-site coaching and mandatory DM/ Wellness participation Financial incentives for DM & wellness Voluntary DM/ Wellness participation (telephonic) Work-site wellness fairs, education, and community programs Preventive benefits Clinical Management Value-based plan designs & provider incentives Treatment standards requirements Outcomes & Provider Quality Measurement Carve-out triage, complex case & referral vendors Gaps-in-care interventions Carrier s Pre- Cert, Case Mgmt, UR programs Delivery Direct contracting and risk sharing with providers On-site clinics and staff model HMOs Coalition purchasing Tiered networks Carve-out vendors Access carrier s provider network 5

And newer developments to consider New Tools Application of behavioral economics* Telemedicine Social networks Integrated advocacy models Public and private health exchanges New Constraints Benefit mandates - 2012 Shared Responsibility - 2014 High cost plan excise tax - 2018 Behavioral Economics The application of neo-classical economics and psychology to explain behavior Identifies common shortcuts used in personal decision and behaviors Explains external variables affecting those decisions/ behaviors Helps explain variations beyond the pure economic variables Offers insights into how to improve design and communications to improve program outcomes January 2012 6

How to Play and When to Pay 7

Premium subsidy by income level will be applied to the Silver Plan and be significant Premium Cost Net of Tax Credit for Subsidy Eligible Individuals Income (percent of Federal Poverty Level) Below 133% 133%-150% Family Size Annual Income (based on 2012 FPI) Premium Cost Net of Tax Credit for the Second Lowest Cost Silver Plan Percent of Income Consumer s Monthly Amount (based on 2012 FPI) Single Below $14,856 $25 2.0% Family of 4 Below $30,657 $51 Single $14,856 - $16,755 $37 - $56 3.0% - 4.0% Family of 4 $30,657 - $34,575 $77 - $56 150%-200% Single $16,755 - $22,340 $77 - $115 4.0% - 6.3% Family of 4 $34,575 - $46,100 $115 - $242 200%-250% 250%-300% 300%-400% Single $22,340 - $27,925 $117 - $187 6.3% - 8.05% Family of 4 $46,100 - $57,625 $242 - $387 Single $27,925 - $33,510 $187 - $265 8.05% - 9.5% Family of 4 $57,625 - $69,150 $387 - $547 Single $33,510 - $44,680 $265 - $354 9.5% Family of 4 $69,150 - $92,200 $547 - $730 Individuals and families who do not get affordable coverage through their employer will be able to get affordable coverage on the Public Exchange 8

Cost sharing subsidy by income level will substantially enrich the Silver Plan Reductions in Maximum Out-of-Pocket Limits and Actuarial Value Requirements for Silver Level Coverage Income (percent of Federal Poverty Level) Reduction in Maximum Out Of Pocket Limits** Required Actuarial Value of Benefit Plan 100%-150% 2/3 94% 150%-200% 2/3 87% 200%-250% ¼ 73% 250%-300% ½* 70% 300%-400% 1/3* 70% For those individuals and families with the lowest income (up to 200% of FPL), the cost sharing subsidies bring the Silver Plan to be closer to a Platinum Plan * HHS has proposed to eliminate the OOP Maximum Reduction for incomes between 250% and 400% of FPL because the actuarial value is already equivalent to that of the Silver Plan. ** The OOP limit is to be reduced first to meet the actuarial value goal. If that reduction is insufficient, other channels in cost sharing must be made. 9

Potential Pay/Play Strategies for Low Wage Active Workers Potential Coverage Strategies for Retail (Low Wage Employees) Offer Standard Plan with affordable contributions Offer Standard Plan with unaffordable contributions Offer Bronze (60%) plan with affordable contributions Offer Coverage (Avoid $2,000 per FT EE if any FT EE subsidized in exchange) Offer Affordable Minimum Coverage (Avoi d $3,000 per subsidized FT EE in exchange) Preserve Employee Access to Public Subsidies for <400% of FPL Preserving Access to Subsidies in Public Exchanges can be better for some lower paid employees (especially if < 200% of FPL) Offer Bronze (60%) plan with unaffordable contributions Offer Base Plan (below 60%) with affordable contributions Offer combination of Base Plan plus affordable Bronze January 2013 Slide 10

Bending the Cost Curve 11

40% excise tax on Cadillac Plans - 2018 Excise tax imposed if the aggregate value of employer-sponsored health insurance coverage for an employee exceeds a threshold amount - Coverage includes health & supplemental coverage, but not separate dental or vision coverage - Includes both employer and employee share The tax is equal to 40% of the excess value over the threshold - The 2018 threshold is: $10,200 for individual coverage $27,500 for family coverage - Indexed at CPI+1% for 2018, CPI thereafter - Assessed on individual basis (but not based on individual claims) Excise tax on high cost plans in 2018 Coverage of children until age 26 Auto enrollment of employees Free Rider $3,000 penalty per EE Free Rider $2,000 penalty per FTE Removal of lifetime limits No pre-existing condition exclusions Elimination of unreasonable annual No pre-existing condition exclusions 0% 10% 20% 30% 40% 50% % Reporting Significant Impact Source: Touchstone Survey 12

Cost sharing High deductible plans the new norm? Consumer Directed Healthcare Plans (CDHP) rated most effective in controlling healthcare costs* CDHP has achieved strong results** - Lower medical costs and lower trend - Increased prevention and evidence based medicine - Higher engagement in health and health care * National Business Group on Health Large Employer 2011 Health Plan Design Changes Survey ** Cigna 2012 Study of Consumer Driven Plans, Aetna 2010 Aetna HealthFund Study June 25, 2013 13

Health management Dialing up the expectations Two thirds are expecting to increase their efforts related to health and wellness Shifting from education and support to incentive alignment and accountability Measuring and improving employee engagement and program performance Executing top down, bottom up culture change to accelerate and sustain results Impact of incentives on participation 50% 40% 30% 20% 10% New Levers Higher incentive limits Behavioral economics Telemedicine Social networks Integrated advocacy models 0% Health risk questionnaire Biometric Weight management Nutritional training Stress management Onsite fitness Public/private partnership No Incentive Incentive Wellness & Prevention Chronic Disease Management Implementing Integrated Support Across the Health Management Continuum Large Case Management Source: 2011 Health and Well-Being Touchstone Survey 14

Delivery The Third Stool On Site Clinics Telemedicine ACOs/Patient Centered Medical Homes High Performance Networks 33% of employers are expected to consider performance based networks over the next few years. Delivery Extenders Value Based Reimbursement Population Health Care Coordination 2013 Touchstone Survey 15

Evaluating Private Exchanges 16

What is a Private Exchange? Like the public exchanges, private exchanges offer an organized market place for health insurance plans with multiple designs and price points Unlike the public exchanges, private exchanges: Are sponsored and managed in the private sector May be offered on a group or individual basis Not directly eligible for government subsidies May accept large employer sponsors and related employer subsidies Being offered by many broker/consultants May be for active employees or retirees Often insured, commission based Employer Employee Exchange w/ Decision Support Medical choices Dental/Vision choices Ancillary Products Half of employers are expected to consider Private Exchanges over the next few years 2013 Touchstone Survey Private Exchanges may be the vehicle to Defined Contribution in Health Care Benefits for national employers 17

Private Exchanges - Considerations Potential Advantages Plug and Play wider set of plan and vendor choices (employees like choice) Coalition based pricing and service model (extends outsourcing model ) Enables defined contribution basis (with strong system of decision support) Accelerates consumerism (positions for Cadillac Plan tax) Potential Disadvantages Potentially higher costs on exchange (particularly if insured) Complexity related to how premiums established (e.g. age/area) Sustainability depending how risk pool is managed over time Loss of affiliation with employer sponsored plan (and related health based initiatives) 18

New landscape for healthcare benefits Single Employer Sponsored Plan Multi-Employer Private Exchange Public Exchange Self-insured or Fully-insured Group Policy Self-insured or Fully-insured Group Policy Fully-insured Individual Policies Fully-insured Individual Policies Defined Benefit or Defined Contribution Defined Contribution Defined Contribution No Employer Contribution Most Involvement Role of Employer Least Involvement 19

Questions? Sandi Hunt, Principal Human Resource Services (HRS) 415-498-5665 sandra.s.hunt@us.pwc.com 2013 PricewaterhouseCoopers. All rights reserved. In this document, refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. June 25, 2013 20