A House Divided. How Race Colors the Path to Homeownership. Executive Summary. With a foreword by:

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A House Divided How Race Colors the Path to Homeownership Executive Summary With a foreword by: January 2014

Contributors Skylar Olsen Economist Katie Curnutte Director of Communications Svenja Gudell Director of Economic Research Alan Lightfeldt Analyst Cory Hopkins Public Relations Manager Stan Humphries Chief Economist Camille Salama Public Relations Coordinator Diane Tuman Editor-in-Chief For additional information contact press@zillow.com To download the full report, please visit www.zillow.com/research About Zillow, Inc. Zillow, Inc. (NASDAQ: Z) operates the largest home-related marketplaces on mobile and the Web, with a complementary portfolio of brands and products that help people find vital information about homes, and connect with the best local professionals. In addition, Zillow operates an industry-leading economics and analytics bureau led by Zillow s Chief Economist Dr. Stan Humphries. Dr. Humphries and his team of economists and data analysts produce extensive housing data and research covering more than 450 markets at Zillow Real Estate Research. Zillow also sponsors the quarterly Zillow Home Price Expectations Survey, which asks more than 100 leading economists, real estate experts and investment and market strategists to predict the path of the Zillow Home Value Index over the next five years. The Zillow, Inc. portfolio includes Zillow.com, Zillow Mobile, Zillow Mortgage Marketplace, Zillow Rentals, Zillow Digs, Postlets, Diverse Solutions, Agentfolio, Mortech, HotPads and StreetEasy. The company is headquartered in Seattle. Zillow.com, Zillow, Postlets, Mortech, Diverse Solutions, StreetEasy and Agentfolio are registered trademarks of Zillow, Inc. HotPads and Digs are trademarks of Zillow, Inc. 2 Executive Summary

Key Findings Fewer minorities apply for conventional mortgages. Although Hispanics and blacks make up 17 percent and 12 percent the U.S. population, respectively, they represented only 5 percent and 3 percent of the conventional mortgage application pool. Blacks experience the highest loan application denial rates. 1 in 4 blacks will be denied their conventional loan application, as opposed to 1 in 10 whites. Wide disparities in homeownership rates among ethnic groups persist. 73.9 percent of whites own a home, whereas 60.9 percent of Asians, 50.9 percent of Hispanics, and 46.5 percent of blacks own. The rise and subsequent fall of home values in the U.S. housing bubble disproportionately affected black and Hispanic homeowners, measured by indexed home values between the peak of the market and the bottom, or trough. It s been more than 50 years since Dr. King fought for equality, yet it is apparent that the American dream of homeownership is not equally shared by all, even today. Our research shows that minority home buyers are encountering difficulties that often aren t shared by white home buyers, and that even after they achieve the dream, they have been less likely to see a similar return on their investment. Dr. Stan Humphries Zillow Chief Economist A House Divided 3

Who is applying for mortgages? Who is successful? For some communities, the answer is not always the same. For millions of Americans, owning one s own home is a fundamental part of the American Dream. It s a goal shared equally among all people, regardless of race or ethnic origin. But while the goal is equally shared, the path to reaching that goal, and even experiences once homeownership is achieved, can be radically different among those races. In this report, Zillow and the National Urban League examined recent trends in minority access to housing, outlining the different experiences among races when seeking a mortgage and buying and owning a home. We discovered a number of areas in which outcomes for minority groups, particularly blacks and Hispanics, differ greatly from those of white Americans. To perform our analysis we relied on Home Mortgage Disclosure Act (HMDA) data, Zillow Home Value Index data and unique information obtained from a survey performed by Ipsos for the purposes of this study. Background At a fundamental level, it is important to understand the characteristics and resources with which each group approaches the lending and homeownership process. Different education levels among races, higher or lower incomes and varying credit scores all inevitably shape the home buying and homeownership experiences. There is not sufficient information in the HMDA data nor in the survey data to determine if any of the findings in this report reflect illegal discrimination. Rather, it is these critical differences in qualifications and resources among whites, blacks, Asians and Hispanics that undoubtedly help explain a majority of the findings related to the differences in outcomes by race. In both the HMDA data and the survey data, blacks and Hispanics had a lower average income, as seen in Figure 1. Blacks and Hispanics who apply for a mortgage are also much more likely to have a lower credit score compared to whites and Asians. In addition, we found that of the surveyed Americans, Asians are much more likely to have achieved a higher level of education, which also contributes to their higher incomes. These unequal incomes naturally lead to stark differences in the amount of down payment that different races are able to afford. Blacks are much more likely to put down 5 percent or less as a down payment, while a majority of Hispanics contribute 6 percent or more towards a down payment. Asians are more likely to have down payments of 20 percent or higher. Figure 2 shows the distribution of down payment amount by race. Experience Regarding diversity in the home mortgage application experience, we found that blacks and Hispanics are less likely to apply for a mortgage to make a home purchase in the first place, and much less likely to be approved for one than whites and Asians. While blacks make up 12.1 percent of the U.S. population, they filed only 6 percent of all mortgage purchase in 2012. Hispanics make up 17.3 percent of the population and filed 9.4 percent of the. In contrast, whites make up 63 percent of the U.S. population and filed 64.8 percent of purchase. The differences are primarily seen within the conventional mortgage market. The racial and ethnic composition of FHA loan is much more similar to the racial and ethnic composition of the nation as a whole. Blacks and Hispanics are much more likely to apply for an FHA mortgage than a conventional loan when purchasing a home as more than half of black applicants (57.4 percent) and 60.3 percent of Hispanic applicants applied 4 Executive Summary

Fig. 1: Annual Household Income 35% 31% 29% 25% 24% 26% 26% 23% 26% 19% 19% 19% 20% 15% 13% 11% 5% 7% 5% 6% White Black Asian Hispanic Source: Ipsos Zillow Survey Fig. 2: Down Payment Size, as a Proportion of Total Home Price 44% 48% 39% 34% 33% 27% 29% 28% 28% 25% 29% 21% Source: Ipsos Zillow Survey A House Divided 5

Fig 3: Racial Composition of the Conventional Mortgage Application Process 63.0% 12.1% 4.6% 17.3% Share of US population that is White Share of US population that is Black Share of US population that is Asian Share of US population that is Hispanic 68.6% 2.9% 7.1% 5.4% conventional mortgage conventional mortgage conventional mortgage conventional mortgage 73.4% 2.0% 7.0% 4.5% successful mortgage successful mortgage successful mortgage successful mortgage Source: HMDA Data, 2012 Fig 4: Homeownership Rates (2011) 73.9% 46.5% 60.9% 50.9% White Black Asian Hispanic Source: American Community Survey 2011 6 Executive Summary

for an FHA loan. In contrast, less than one-third (30.1 percent) of white applicants apply for an FHA loan. See Figure 3 for an overview. According to HMDA records, we also found that blacks and Hispanics are much more likely than whites to have their mortgage application denied. When applying for a conventional loan, black applicants are 2.4 times and Hispanic applicants are 1.98 times more likely than white applicants to be denied. When applying for an FHA loan, black applicants are 1.75 times more likely and Hispanic applicants are 1.47 times more likely than white applicants to be denied. These trends are shown in Figure 5. Overall, a majority of survey respondents from each race surveyed had a positive experience when applying for a mortgage (as indicated by a rating of more than 8 on a 1-10 scale). A minority within each race surveyed felt that their race had at least some influence on their experience of trying to obtain a mortgage, though it remains unknown if respondents felt their race had a positive or negative influence on their experience. Specifically, 37 percent of Hispanics, 33 percent of blacks, 25 percent of Asians and 14 percent of whites said they thought race was a contributing factor in their experience. Respondents who said they felt race was a factor in their experience obtaining a mortgage were significantly more likely to have shopped around for multiple mortgage quotes. In general, Asians and Hispanics are more likely to have considered multiple loans from multiple lenders, while blacks are more likely to have considered multiple loans from the same lender. Hispanics and Asians are more likely to go with a lender who was recommended to them, while blacks and Hispanics are more likely to recommend their lender to a friend or family member. In addition, Asians and especially Hispanics are more likely to have two or more mortgage. Blacks and Hispanics are more likely to have their mortgage process take longer. Differential impacts of the housing recession and recovery Over the last 13 years, the nation underwent a steep run-up in home values, followed by a grueling collapse of that housing bubble. Now, more than two years after Fig. 5: Mortgage Denial Rates, by Loan Type Conventional Mortgage Applications 10.6% 25.4% 13.2% 21.0% FHA Mortgage Applications 12.7% 22.2% 19.5% 18.7% White Black Asian Hispanic Source: HMDA data, 2012 A House Divided 7

home values bottomed, a robust housing recovery is currently underway. However, not everyone experienced the housing boom and bust in the same way. Hispanic communities (where Hispanic individuals make up a larger share of the population than any other group) were hit hardest by the housing boom and bust, with home values falling 46.2 percent from the height of the bubble to the bottom. Black communities, where black individuals make up a larger share of the population than any other group, were also hit hard, with home values dropping 32.3 percent over the same period. Drops of 23.6 percent and 19.9 percent were observed within white and Asian communities, respectively (see Figure 7). For Hispanic communities, there has been something of a silver lining. Even though home values in Hispanic communities were hardest hit, they ve been relatively faster to recover. Home values in Hispanic communities have increased 25.3 percent from the bottom over the past two years. Comparatively, home values in black communities have only increased 13.2 percent. Figure 7 shows the difference in current home values relative to their post-recession bottom (i.e., the low point in home values subsequent to the boom-era peak), and clearly demonstrates how much faster Asian communities have rebounded. Asian communities are in full recovery, with current home values only 0.6 percent below their peak levels. Hispanic communities are forecasted to do Fig. 6: Indexed Home Values, 2000-2013 Home values appreciated at the highest rate among Hispanics during the housing bubble, reaching a peak in 2006. Home Values by Race (Indexed to 2000) Home values among Asians have nearly rebounded completely from the housing bubble, climbing to just 0.6% below peak values in November 2013. Note: This time series was formed from the Zillow Home Value Index at the zipcode level. We categorize the zipcodes by race according to the racial or ethnic group with a plurality of the population. We then estimate the average home value across this set of zipcodes weighted by the total number of group members belonging to the zipcode. 2001 2003 2005 2007 2009 2011 2013 White Black Asian Hispanic Sources: Zillow November 2013, American Community Survey 2011 8 Executive Summary

the best over the next year in terms of home value growth. According to the Zillow Home Value Forecast, Hispanic communities will appreciate by 16.8 percent, Asian communities by 15.6 percent, white communities by 8.3 percent; and black communities by 8.5 percent. Much of the drop and subsequent rise in home values can be attributed to the location of these communities. As Map 1 shows, many Asian communities are located on the West Coast, which has had an incredibly strong recovery. While Hispanic communities were hit incredibly hard, with many of them located in the sand states of California, Arizona and Nevada, they are rebounding well (see Map 2). As Map 3 shows, blacks are located in many cities nationwide that have had less robust housing recoveries, putting a damper on their forecasted growth. Unfortunately, during the housing bust, homeowners not only lost an enormous amount of value in their homes, but were frequently foreclosed upon, losing their homes altogether. We examined changes in homeownership rates over the last decade. In 2011, 46.5 percent of blacks and 50.9 percent of Hispanics owned their home. The homeownership rate for whites was 73.9 percent. Ownership rates for white and Hispanics have hardly changed over the course of the last decade (-0.1 and 0.1 percentage points respectively). However, among blacks the ownership rate dropped 2.4 percentage points, while the homeownership rate of Asians increased by 2.4 percentage points (see Figure 4). Fig. 7: Differences in Home Values, Over Time Current Change from Peak The percentage difference in indexed ZHVI levels between the highest (peak) value and the current value. Asian White Black Hispanic Peak to Trough The percentage difference in indexed ZHVI levels between the highest (peak) value and lowest (trough) value. Asian White Black Hispanic -0.6% -13.4% Trough to Current -23.3% -32.6% -19.9% -23.6% -32.3% The percentage difference in indexed ZHVI levels between the highest (peak) value and the current value. 24.1% 25.3% -46.2% 13.2% 13.4% Black White Asian Hispanic Sources: Zillow November 2013, American Community Survey 2011 A House Divided 9

Map 1: Zipcodes with Asian Plurality Alaskan Archipelago Hawaii Map 2: Zipcodes with Hispanic Plurality 10 Executive Summary

Map 3: Zipcodes with Black Plurality Map Source: American Community Survey 2011 A note about our survey results These are some of the findings of an Ipsos poll conducted December 19th 27th, 2013 on behalf of Zillow. For the survey, a sample of 700 randomly-selected adults aged 18 and over residing in the U.S. who have applied for a mortgage in the past three years were interviewed via Ipsos U.S. online panel. With a sample of this size, the results are considered accurate within +/-3.7 percentage points 19 times out of 20, of what they would have been had the entire population of adults in the U.S. who have applied for a mortgage in the past three years been polled. The margin of error will be larger within sub-groupings of the survey population. The sub-group of mortgage appliers who fall within each of the following race/ethnicities (Caucasians, African Americans, Asians/Pacific Islanders and Hispanics/Latinos) is 175, which has a margin of error of +/-7.4. All sample surveys and polls may be subject to other sources of error, including, but not limited to coverage error, and measurement error. In this report when referencing the survey data the authors used the terms white and black as a proxy for Caucasian and African American. A House Divided 11