Important Questions Answers Why this Matters: In-Network- $1,150

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BB&T: Select PPO Coverage Period: 01/01/2017-12/31/2017 Summary of Benefits and Coverage: What this Plan Covers & What it Costs Coverage for: Individual/Family Plan Type: PPO Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for specific services? Is there an out-ofpocket limit on my expenses? What is not included in the out-of-pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? In-Network- $1,150 Individual/$2,875 Family Total. Out-of-Network- $1,150 Individual/$2,875 Family Total. Coinsurance and copayments do not apply to the deductible. No. Yes. In-Network- $1,650 Individual/$3,375 Family Total. Out- of-network- $2,150 Individual/$3,875 Family Total. Premiums, balance-billed charges, deductible, copayments, prescription drugs, health care this plan doesn't cover and penalties for failure to obtain preauthorization for services No. Yes. For a list of In-Network providers, see www.bcbsnc.com/ You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. You don t have to meet deductibles for specific services, but see the chart starting on page 2 for other costs for services this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don t count toward the out of pocket limit. The chart starting on page 2 describes any limits on what the plan will pay for specific covered services, such as office visits. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 1

Do I need a referral to see a specialist? Are there services this plan doesn't cover? content/providersearch/index.htm or please call 1-800-621-8876 No. You don't need a referral to see a specialist. Yes. use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan. Some of the services this plan doesn t cover are listed on a later page. See your policy or plan document for additional information about excluded services. Common Medical Event If you visit a health care provider s office or clinic Services You May Need Primary care visit to treat an injury or illness Your cost* if you use a In-Network $30/visit Out-of-Network Specialist visit $40/visit Limitations & Exceptions www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 2

Common Medical Event Services You May Need Your cost* if you use a In-Network Out-of-Network Limitations & Exceptions Other practitioner office visit / Chiropractic Visit / Chiropractic Visit -Coverage is limited to 12 visits for Chiropractic care. If you have a test If you need drugs to treat your illness or condition More information about prescription drug coverage is available at http:// www.bcbsnc.com/ content/services/ formulary/ presdrugben.htm If you have outpatient surgery Preventive care/screening/immunization Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) Tier 1 Drugs Tier 2 Drugs Tier 3 Drugs Tier 4 Drugs Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees -Limits may apply $15/prescription; $30/prescription mail order $30/prescription; $60/prescription mail order $50/prescription; $100/prescription mail order 25% Coinsurance Not Covered Not Covered Not Covered -No coverage for tests not ordered by a doctor. -Prior authorization may be required for benefits to be provided -No coverage for drugs in excess of quantity limits, or therapeutically equivalent to an over the counter drug. -For Infertility dosage limits apply -Coverage is limited to a 30 day supply -Minimum of $50 in coinsurance but no more than $150 for Tier 4 drugs www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 3

Common Medical Event Services You May Need Your cost* if you use a In-Network Out-of-Network Limitations & Exceptions If you need immediate medical attention If you have a hospital stay Emergency room services $150/visit $150/visit Emergency medical transportation Urgent care $40/visit Facility fee (e.g., hospital room) Physician/surgeon fee Mental/Behavioral health outpatient services $40/office visit after Deductible -Precertification may be required -Prior Authorization may be required If you have mental health, behavioral health, or substance abuse needs Mental/Behavioral health inpatient services Substance use disorder outpatient services Substance use disorder inpatient services $40/office visit after Deductible after Deductible after Deductible -Precertification required -Prior Authorization may be required -Precertification required If you are pregnant Prenatal and postnatal care -No coverage for maternity for dependent children. Delivery and all inpatient services -Precertification may be required If you need help recovering or have other special health needs Home health care -Coverage is limited to 30 days.-prior authorization may be required for benefits to be provided www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 4

Common Medical Event Services You May Need Rehabilitation services Your cost* if you use a In-Network Out-of-Network Limitations & Exceptions -60 visits/benefit period includes Physical Therapy/Occupational Therapy/Chiropractic Services. -30 visits/benefit period Speech Therapy Habilitation services -Habilitation services are combined with the Rehabilitation service limits listed above. Skilled nursing care -Coverage is limited to 100 days per benefit period.-precertification required Durable medical equipment -Prior authorization may be required for benefits to be provided-limits may apply Hospice services 0% Coinsurance 0% Coinsurance -Precertification may be required If your child needs dental or eye care Eye exam Not covered Not Covered Excluded Service Glasses Not Covered Not Covered Excluded Service Dental check-up Not Covered Not Covered Excluded Service *FSA/HRA funds, if available, may be used to cover eligible medical expenses www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 5

Excluded Services & Other Covered Services: Acupuncture Cosmetic surgery and services Dental care (Adult) Hearing aids Long-term care, respite care, rest cures Routine Foot Care Routine eye care (Adult) Weight loss programs Termination of Pregnancy Bariatric surgery Chiropractic care Infertility treatment www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 6

Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact BCBSNC at 1-800-621-8876. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: BCBSNC at 1-800-621-8876 or www.blueconnectnc.com. You may also receive assistance from the Department of Labor s Employee Benefits Security Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform, if applicable. Does This Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as "minimum essential coverage". This plan or policy does provide minimum essential coverage. Does This Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value standard of benefits of health plan. The minimum value standard is 60% (actuarial value). This health coverage does meet the minimum value standard for the benefits it provides. *Please note that although amounts contributed by an employer to an employee's HSA or integrated HRA should be taken into account for this calculation, the amount of that contribution, if unknown, has not been considered. www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 7

Language Access Services: ----------------------------------------To see examples how this plan might cover costs for a sample medical situation, see the next page --------------------------------------------- www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 8

About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. Amount owed to providers: $7,540 Plan pays $5,630 You pay $1,910 Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient pays: Deductibles $1,150 Copays $60 Coinsurance $500 Limits or exclusions $200 Total $1,910 Amount owed to providers: $5,400 Plan pays $3,800 You pay $1,600 Sample care costs: Prescriptions $2,900 Medical Equipment and $1,300 Supplies Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient pays: Deductibles $600 Copays $800 Coinsurance $100 Limits or exclusions $80 Total $1,600 www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 9

Questions and answers about Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don't include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren't specific to a particular geographic area or health plan. Patient's condition was not an excluded or preexisting condition All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you ll find the same Coverage Examples. When you compare plans, check the Patient Pays box for each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-of-pocket costs, such as copayments, deductibles, and coinsurance. You should consider also contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. www.cms.gov/cciio/resources/files/downloads/uniform-glossary-final.pdf or call 1-800-621-8876 to request a copy. Page 10