Credit Access and Consumer Protection: Searching for the Right Balance

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Credit Access and Consumer Protection: Searching for the Right Balance North Carolina Banking Institute March 26, 2013 Charlotte, NC Michael D. Calhoun

Impact On Consumer Finances Already New Rapidly Appreciating Home Markets Overall national home price growth is robust Many markets are experiencing rapid annual price appeciation again Phoenix 23% Las Vegas- 16% San Francisco 16% Los Angeles- 12% 4

Delinquency by Loan Type Subprime ARM Subprime FRM Prime ARM CAP, FHA Prime FRM CAP Equity Accumulation

Mortgage Lending Standards in the Boom: A Race to The Bottom Subprime Loans 2/28 loans with built in 200+ bp teaser rate 55% DTI based on the teaser rate Half were no doc Three fourths had no escrow Majority of loans were originated by lightly supervised mortgage brokers Alt A loans Likewise underwritten with little income documentation and extremely low teaser payments 7 Consumer Protection Challenges Center for Responsible Lending research in 2006 predicted millions of subprime foreclosures More important for today, it found that in 2001- before the bubble and crash, one in three subprime borrowers were losing their homes Post crisis lending includes models of equity based lending 8

Racial Impact Half of African-American loans were subprime, and nearly half of these will result in foreclosure African-American and Hispanic homeownership rates peaked in 2004 and is trending towards 40%, compared to 70% for white homeownership A generation of wealth was lost from families of color Wealth disparity is at historic levels: 20 to 1 9 Other Consumer Mortgage Issues Fees, discount points YSPs Title insurance Servicing Forced placed insurance Suspense accounts Foreclosure fees 10

Housing Affordability Historically low interest rates and reduced home prices have pushed the housing affordability index to a record high Yet, credit remains tight, constraining family opportunity, lending volumes and overall economic growth- average FICO of declined GSE loans exceeds 730 11 Underwriting Limitations Tightened GSE and FHA underwriting Creditor overlays Additional appraisal requirements and the challenges of REO impacts on comparable sales FHA lender performance comparisons and the cost of servicing distressed FHA loan 12

Buyback Risk Unprecedented levels of buyback claims have been brought and recovered by government and private investors, and more are pending These claims are based on loans not meeting warranted underwriting standards, without a showing that these variations were the cause of default 13 Regulatory Factors The response to the housing crash and the financial crisis includes a rewriting of many of the basic laws and regulations for mortgage lending Individually, these rules have significant impacts Uncertainty over the direction of the rules has, by itself, dampened lending activity Recently, several of the major rules have been issued and provided more clarity for the market 14

Current Rulemakings Qualified Mortgage Rule Qualified Residential Mortgage Rule Mortgage Servicing Basel III Disparate Impact TILA/RESPA 15 Qualified Mortgage Rule The QM rule was recently issued by the CFPB, with some remaining issues still open for further comment. Three primary issues Size of the QM market How QM markets are defined What legal protection QM loans receive, e.g., a presumption of compliance or a safe harbor 16

Summary of QM Rule QM loans were defined broadly, designed to encompass most lending The CFPB used bright lines to determine QM status- generally a 43% back end DTI or eligibility for purchase or insurance by the GSEs or a government entity A safe harbor for prime QM loans and a rebuttable presumption for subprime QM loans 17 Litigation Risk Standard is reasonable determination at time of origination De facto requirement of borrower in default soon after origination or payment reset Not amenable to class action treatment Often requires expert testimony Remedy often is loan modification that does not provide a fund for a contingent fee 18

Experience With Other Claims North Carolina and other state predatory lending laws Federal Reserve ability to repay Facts and circumstances test No safe harbor 19 Affiliate Fees Challenge of not disadvantaging affiliates without incenting steering to affiliates or offloading core services to affiliates to expand fee limits Major issue is affiliate title insurance 20

Broker Commission/YSPs Impact of other antisteering provisions Business to business transactions structure Experience with higher fees for: forced placed insurance title insurance mortgage insurance 21 Proof of Violation Residual income Can forms be determinative Limits of fraud claims as a deterrent Use of oral evidence Expense or debt must be proven Lender procedures 22

Possible Lessons of The Crisis and Early Rule Writing Basic Rules of the Road can create better models for lenders and consumers Uncertainty is expensive in terms of compliance costs and reduced access to credit It s hard to get it right Bright lines are often the most effective A regulator with market wide authority and the ability to provide details for compliance and prevent subterfuge and evasion is needed 23 Risk of Financial Marginalization of Many Families Impact of: Foreclosures Student Loans Debt collections Overdraft fees Payday and Car title loans 24

Foreclosure Impacts CRL research found that the leading factor in predicting default was the type of loan received by the borrower African-American and Hispanic borrowers were 2 to 3 times as likely to receive loans with abusive features as other borrowers with the same income and credit profile Foreclosures from abusive loans and the economic fallout are locking borrowers out of a favorable housing market 25 Student Loans Student debt now exceeds $1 trillion and exceeds total credit card debt Private for-profit schools rely on federally guaranteed debt; and are generating high default rates Debt is protected from bankruptcy discharge and may be offset against government payments Parent co-signers are also impacted 26

Robo-Signed Debt Collection Debt is sold to purchasers with limit information provided, acknowledge errors, and disclaimer of correctness Debt companies file robo-signed collection actions, relying on default judgments Judgments may be used for collection or garnishment, and create long term liens Impacts millions of families each year 27 Overdraft Fees Average fee is $32 and average repayment is in 2 days Many banks reorder transactions to increase frequency of fees The average low income, high frequency overdraft consumer spends over $1,600 per year in fees, a little over 4 fees per month High fees are the leading cause of bank account closures 28

Payday Loans Loans are very costly, with an average 300 to 500% APR Borrowers are unable to repay the loans and still pay other bills, so they are flipped over and over This leaves the average borrower in high-cost debt for nearly half of each year Social security recipients are twice as likely to receive a payday loan 40+% ultimately default 29 Conclusion The financial crisis has created more consensus in the consumer financial markets The argument has shifted to what types of rules are needed and how to ensure access to credit As demonstrated by early rule writing, it is hard to get this right, but progress is being made Successful efforts will establish more competitive markets that provide better results for consumers and financial service providers 30