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Frequently Asked Questions New York Paid Family Leave (PFL) Effective January 1, 2018 These Frequently Asked Questions (FAQs) are provided for informational purposes only. Content is derived from state websites, legislation, and/or regulations. The Prudential Insurance Company of America (Prudential) seeks to comply with all applicable statutes, rules, and other regulatory provisions. These FAQs are not intended to provide legal advice or substitute for the compliance obligations of clients, brokers, or other non-prudential employees. Prudential makes no representations about the accuracy or completeness of the summaries provided. Publication of the FAQs is a complementary activity of Prudential, and Prudential reserves all rights concerning content, frequency, and distribution, as well as the right to cease publication at its discretion. Edition Date: 8/2017 GL.2017.176

OVERVIEW What is the New York Paid Family Leave (PFL) Law? The New York Paid Family Leave (PFL) Law provides job-protected paid time away from work that employees may take: to care for a seriously ill family member; to bond with a newborn, adopted, or foster child; or for military exigency (as defined by Federal Family Medical Leave Act (FMLA). New York s Disability Benefits Law (DBL) was amended to include paid family leave for New York workers beginning January 1, 2018. PFL Benefits At-A-Glance Benefit Amount Effective Date % of Average Weekly Wage (AWW) Maximum Benefit % of Statewide Average Weekly Wage (SAWW) January 1, 2018 50% of AWW 50% of SAWW ($1,305.92) or $652.96 January 1, 2019 55% of AWW 55% of SAWW ($1,305.92) or $718.26 January 1, 2020 60% of AWW 60% of SAWW ($1,305.92) or $783.55 January 1, 2021 and thereafter 67% of AWW 67% of SAWW ($1,305.92) or $874.97 Duration of Benefits Up to 8 Weeks Up to 10 Weeks Up to 10 Weeks Up to 12 Weeks Other Notes: $1,305.92 is the current Statewide Average Weekly Wage (SAWW) as determined by the New York Department of Labor. The duration of benefits may not exceed 26 weeks in a consecutive 52-week period when combined with DBL. Benefits are payable on the first day of an eligible absence. There is no elimination period. Employees may not receive DBL and PFL concurrently. Which employers are required to provide paid family leave coverage? All private employers with one or more employees working in New York will be required to provide paid family leave coverage. Similar to DBL, the requirement applies to out-of-state employers if they have employees working in New York. Public employers are not required to provide this coverage but may opt in to paid family leave benefits. How long must employees be working to be eligible for NY PFL coverage? Unlike DBL, PFL employee eligibility is based upon service with the current employer and does not take into consideration service with a prior New York employer. Full-time employees are eligible for coverage after 26 weeks of consecutive employment. Part-time employees are eligible after 175 work days. Part-time is defined as employees who have a regular employment schedule that is less than 20 hours per week. Edition Date: 8/2017 Page 2

May employees waive coverage? Yes, there are limited circumstances where an employee may waive coverage. Employers must offer the option to waive coverage for the following seasonal or temporary employees: Employees whose regular employment schedule is 20 hours or more per week but the employee is not expected to work 26 consecutive weeks; and Employees whose regular employment schedule is less than 20 hours per week but the employee is not expected to work 175 days in a 52-consecutive week period. However, this waiver will be revoked within eight weeks of any change in the regular work schedule of an employee that results in the employee meeting the NY PFL eligibility requirement (i.e. 26 consecutive weeks or 175 days in a 52-consecutive week period). If the waiver is revoked, the employee is obligated to begin making contributions to the cost of family leave benefits, including any retroactive amounts due from date of hire. What is the employee contribution rate? Are employee contributions required? On June 1, 2017, the New York State Department of Financial Services (DFS) announced that the maximum employee contribution for 2018 will be 0.126% of an employee s weekly wage up to and not to exceed the Statewide Average Weekly Wage (SAWW) for all subject employees. The SAWW effective January 1, 2018 is $1,305.92. Although the State of New York frequently refers to this program as employee-funded, employers are not required to withhold employee contributions. Employers may choose to pay the premium. When can employers begin withholding employee contributions for PFL? NY permits, but does not require, an employer to begin taking payroll deductions starting on July 1, 2017. This allows employers with insured coverage to begin payroll deductions in advance of a semi-annual or quarterly bill. Likewise, self-insured employers can begin banking contributions from which they can begin paying benefits in 2018. Employers with New York DBL through Prudential will not be charged for NY PFL until their first Prudential bill for 2018 coverage. For employees hired on or after January 1, 2018, employers may begin withholding PFL contributions as of the hire date provided that the employee is expected to gain eligibility based upon their work schedule. Who determines the insured rate for NY PFL? What is the rate? The New York State Department of Financial Services (DFS) established the insured rate. It is the same as the maximum employee contribution, 0.126% of an employee s weekly wage up to and not to exceed the Statewide Average Weekly Wage (SAWW). The SAWW effective January 1, 2018 is $1,305.92. Are PFL benefits taxable? We are awaiting guidance from New York and the IRS on the taxability of paid leave benefits. Where can an employer find more information about the PFL program? Additional information is available at https://www.ny.gov/programs/new-york-state-paid-family-leave. Edition Date: 8/2017 Page 3

PRUDENTIAL IMPLEMENTATION How will Prudential* assist employers subject to the NY PFL requirement? For customers with an insured New York DBL policy through Prudential Your inforce DBL contract will automatically be amended to include NY PFL effective January 1, 2018. No further action is required. For customers with NY DBL through another carrier, including the New York State Insurance Fund Please contact your DBL insurer regarding NY PFL coverage. For customers with ATP New York DBL administration through Prudential You have the option to either insure or self-insure New York PFL through Prudential. Please let your Prudential representative know how you wish PFL to be administered as soon as possible. If you elect selfinsured PFL, you must also inform New York of your election no later than September 30, 2017 and post any additional security required. *Prudential will only be offering NY PFL for our DBL customers. For more information, please contact your Prudential representative. How much will Prudential charge for NY PFL? For customers with an insured New York DBL policy through Prudential The state of New York sets the employee contribution rate which by law is the amount that insurers, such as Prudential, can charge for PFL coverage. For 2018, the rate is 0.126% of an employee s weekly wage up to and not to exceed the Statewide Average Weekly Wage (SAWW) for all subject employees. As the SAWW effective July 1, 2018 is $1,305.92, the maximum weekly employee contribution will be $1.65 when the program commences. For customers with ATP New York DBL administration through Prudential Your Prudential Representative will inform you of any changes to ATP administration fees. Please note that if your employees will be expected to pay for NY PFL, they cannot be asked to contribute more than the maximum employee contribution rate established by New York. ACTIONS EMPLOYERS NEED TO TAKE PRIOR TO JANUARY 1, 2018 Learn more Access the state s website at https://www.ny.gov/programs/new-york-state-paid-family-leave Inform employees If a company handbook, policy, or manual describes employee benefits or leave rights, the employer must include information about NY PFL, and if you do not maintain such written policies, you must provide separate written guidance to employees about their rights and obligations under the NY PFL. Update payroll Employers may, but are not required to, begin withholding employee PFL contributions starting July 1, 2017. Prudential will not start charging for PFL administration until your first billing cycle in 2018. The charges for DBL and PFL will be separate and distinct but included on the same bill. Edition Date: 8/2017 Page 4

Updated Poster New York will be publishing an updated NY DBL Poster Notice that includes PFL information. Once available, we will provide to our current NY DBL customers. Non-Prudential DBL customers should obtain the notice from their current administrator or the state s website. Eligibility file An eligibility file feed is not required for NY PFL administration. However, customers who currently provide a disability eligibility file may need to pass additional data fields to facilitate PFL administration. Prudential will be analyzing current data files to determine impact and will contact you if changes are needed. For DBL customers for whom Prudential also provides Absence Management services, we do not anticipate any changes will be required to your existing eligibility file. ADDITIONAL EMPLOYER RESPONSIBILITIES Employees are entitled to be reinstated to their same or comparable job upon return from NY PFL. Failure to reinstate employees to their same or comparable job may leave employers exposed to discrimination and/or retaliation claims. Employers must continue employees health insurance while they are on NY PFL. Employers may require that employees continue to pay their health insurance premium contributions. Employers must ensure that their employees are aware of the NY PFL program and that their organizational policies comply with the law. CLAIMS ADMINISTRATION How will employees file a PFL claim on or after January 1, 2018? Similar to how employees submit NY DBL claims to Prudential today, employees will be able to submit their PFL requests via paper claim form or by using the Link2Benefits online portal. Claims can also be called into Prudential for customers with telephonic intake services. The new NY PFL claim forms will be posted to the following Prudential website prior to the January 1, 2018 launch: https://www.prudential.com/links/forms/group-insurance-employers#daclaims Is medical or other documentation required for PFL claim submission? Yes. The documentation required will vary based upon the reason for leave. For example: Care of a seriously ill family member Health care provider certification New child bonding Documentation may include proof of maternity/paternity, foster care placement, or adoption Military exigency Active duty orders, letter of impending call to duty, or documentation of military leave Specifics regarding the documentation required will be provided to the employee on the NY PFL claim form and summarized in Prudential s acknowledgement letter. Edition Date: 8/2017 Page 5

Is there a waiting period before PFL benefits are payable? Unlike NY DBL, there is no elimination period for PFL. Benefits are payable as of the first day of an eligible leave. Can PFL leave be taken on an intermittent basis? In less than 1-day increments? PFL leave can be as continuous blocks of time or on an intermittent basis (e.g. every Monday for 6 weeks). However, leave must be taken in full-day increments. Partial-day absences will not qualify for benefit payment. What are the timeframes for PFL claim submission? If the need for leave is foreseeable, per New York regulations, employees must submit their PFL leave request at least 30 days prior to the commencement of the leave. Failure to give 30 days advance notice can result in the partial denial of PFL benefits of up to 30 days from the date the notice is provided. Where the need for leave is not foreseeable or 30 days advance notice is not practicable, the leave should be submitted as soon as reasonably possible. Notice of leave is only required once for both continuous and intermittent leaves. However, employees must advise their employer as soon as practicable of scheduled date changes. After a PFL claim is filed, how soon will a decision be made? A claim must be paid or denied within 18 calendar days of a complete submission. If the employee s claim submission is not complete, Prudential will provide notice within 5 business days of claim receipt, including a list of the missing documentation. How will PFL benefits be paid? PFL benefits can be issued by check or direct deposit similar to NY DBL and other disability benefits payable by Prudential. Can PFL benefit payment be issued to the employer as reimbursement for salary continuation, similar to DBL? Yes. Can employers require that employees exhaust sick and/or vacation time before use of PFL? An employer may permit the use of sick time or vacation time to allow employees to receive full salary during their leave. However, employers cannot require the concurrent use of these programs. Edition Date: 8/2017 Page 6

Can an employee take both DBL and PFL concurrently? No. How will DBL maternity claims coordinate with PFL new child bonding claims? An employee is eligible for DBL benefits for a disability related to pregnancy. The general duration guideline is four weeks prior to the anticipated birth date and six weeks after the actual birth, although these periods may differ based upon individual circumstances. PFL benefits are payable for new child bonding and must be taken within 52 weeks of the date of birth. As DBL and PFL benefits cannot be paid concurrently, an employee may opt to change her DBL maternity claim to a PFL bonding leave following the birth of her child to qualify for the higher PFL benefit payment. Unless the employee instructs otherwise, Prudential will continue to pay DBL benefits while the employee is still disabled with PFL bonding benefits to commence on the date requested by the employee. If an employee has a baby in 2017, is he/she eligible for PFL bonding leave in 2018? Yes, provided that the PFL leave is taken within the 52 weeks immediately following the child s birth or placement for adoption or foster care. If an employee on PFL leave returns to work and then needs additional leave, how will their claim be handled? (Recurrence) How the new absence is treated will depend on the amount of time the employee returned to work between absences and whether the subsequent leave is for the same qualifying reason and relationship. For example, if the original leave was for the care of the employee s mother, a subsequent absence to care for the employee s child would not be considered a recurrence since the employee s relationship with the care recipient is different. Periods of leave for the same qualified reason and relationship that are separated by less than 3 months of active work will be treated as the same leave event. Periods of leave for the same qualified reason and relationship that are separated by 3 months or more of active work will be treated as separate leave events. After return to work, a new period of leave requested for a different qualified reason or relationship will be treated as a new claim. Can spouses both use PFL at the same time? If an employee and their spouse have different employers, they are both eligible to take NY PFL at the same time. However, if the employee and their spouse work for the same employer, the employer can deny PFL to more than one employee at the same time to care for the same family leave recipient for the same qualifying reason, or to bond with a child. If employees are related, can they take time off to care for the same family member? The employer is not required to allow two employees to take leave at the same time to care for the same family member. Edition Date: 8/2017 Page 7

How does PFL compare with the Family and Medical Leave Act (FMLA)? Important distinctions between NY PFL and FMLA include but are not limited to those summarized in the table below. NY PFL FMLA Employer Eligibility Company with 1 or more New York employees Company with 50 or more employees Employee Eligibility Full-time (20 or more hours per week): 26 weeks of employment with current employer Job Protection Part-time (Less than 20 hours per week): 175 days of employment with current employer Yes. Employee reinstated to same or comparable position with equivalent benefits, pay, and other terms and conditions of employment in effect prior to leave. Maximum duration Up to 12 weeks* of paid leave within a 12- month period. State requires rolling-back year calculation. Eligible leave reasons * Phased-in leave duration increases from 8 weeks in 2018, 10 weeks in 2019, and 12 weeks in 2021 To care for a seriously ill family member New child bonding Military exigency 1 year of service Worked 1,250 hours in the year immediately preceding the leave Yes. Employee reinstated to same or comparable position with equivalent benefits, pay, and other terms and conditions of employment in effect prior to leave. Up to 12 weeks of unpaid leave within a 12- month period as defined by the employer Employee s own serious health condition To care for a seriously ill family member New child bonding Military exigency Military caregiver Leave increments 1-day increments Partial-day increments permitted with minimum duration defined by the employer Medical Certification of a Family Member s Serious Health Condition Definition of family member Health benefits Use of PTO Providing Care Medical certification must be requested from a health care provider Spouse Domestic partner Child (biological, adopted, step, foster, domestic partner s child, legal ward, person for whom employee stood in loco parentis) Parent (biological, adopted, step, foster, legal guardian, and in loco parentis) Parents-in-law Grandparents Grandchildren Must maintain existing employee health benefits as if the employee continued to work Employer may request, but not require, employees to use vacation or PTO time concurrent with PFL Employee required to be in close and continuing proximity to care recipient Medical certification may be requested from a health care provider Spouse (includes same-sex and common law) Child (biological, adopted, step, foster, legal ward) Parent (biological, adopted, step, foster, and in loco parentis) Must maintain existing employee health benefits as if the employee continued to work Employer may require employees to use vacation or PTO time concurrent with FMLA Providing care definition does not include a proximity test. Edition Date: 8/2017 Page 8

Are there any rules that address use of concurrent PFL and FMLA leave? Yes. Two examples are outlined below. PFL can only be taken in 1-day increments, in comparison to FMLA, which can be taken in smaller increments defined by the employer. If the employer tracks the hours taken as FML leave on days when the employee is paid, works at least part of the day, and is therefore not eligible for NY PFL, the employer may deduct a day of PFL from the employee s PFL allotment when the total hours taken as FMLA add up to the number of hours in the employee s usual workday.* If an employee is approved for FMLA leave but chooses not to apply for PFL payment for the same qualifying reason, the employer may, but is not required to, count the FMLA leave against the employee s maximum PFL duration.* *Prudential will not be deducting day(s) from NY PFL allotments unless requested by the employer for the specific claim. Under what circumstances can a PFL claim be denied? A PFL claim can be denied for the following reasons: The employee is not eligible due to insufficient length of service; The employee is not a covered employee of a covered employer; The employee requests leave to care for a person who is not a qualified family member; The employee provides insufficient certification or proof of eligibility; The amount of leave requested exceeds the maximum benefit period for PFL; The amount of leave requested exceeds the duration stated in the medical certification (if this occurs, only the leave in excess of the certification may be denied); The employee fails to provide the employer with 30 days notice for a foreseeable leave event (if this occurs, a partial denial of up to 30 days may be applied); The employee requesting leave is the perpetrator of domestic violence or child abuse against the care recipient; or The claim is not made timely. If a claim is rejected or not paid, may it be reviewed? Yes. Employees can request arbitration of an adverse claim decision on the basis of eligibility, benefit rate, and duration within 26 weeks of written notice of denial. Instructions for requesting arbitration will be provided in the claim decision letter, including the documentation and $25.00 filing fee required. Edition Date: 8/2017 Page 9