The Foundation of Good Governance for Family Impact Investors: Removing Obstacles and Charting a Path to Action

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The Foundation of Good Governance for Family Impact Investors: Removing Obstacles and Charting a Path to Action Before incorporating impact investments into their portfolios, we encourage families to define the overall context for their impact investments. Our contextual framework focused on purpose, priorities, and principles establishes the base of impact strategy and guides the development of governance structures. These elements will help ensure that family values and decisionmaking processes are advantages rather than obstacles in pursuing impact investing goals and objectives.

Family offices and family foundations are among those leading the movement to integrate values and investment strategy through impact investing. 1 Families pursue impact investing for a variety of reasons, ranging from alignment with personal values and philanthropic goals to risk mitigation and long-term outperformance to a desire to influence broader social and environmental challenges facing society. Impact investing can also be a means to engage younger family members in the broader philanthropic and investment activities of a family and ensure continuity in the stewardship of assets across generations. We have seen increased interest in impact investing among Next Gen and millennial investors, and previous generations are not turning a blind eye to impact efforts either. A 2015 survey by US Trust Bank of America Private Wealth Management found that one in three high net worth investors either owns or is interested in owning impact strategies, and 85% of millennial investors believe social impact is important to investment decisions. 2 Yet the aspiration to pursue impact investments can and often does run into challenges. Expecting all members of a family to share the same values and goals is often unrealistic; some compromise may be needed to help the family unite behind a shared focus for its impact investments. Working through differences and having conversations about values and goals can help ensure the broadest possible buy in, more unified decision making, and ultimately a more effective and satisfying investment experience. In this paper, we outline a framework to help families set the context for their impact investments, highlight several governance approaches that families can consider when integrating impact strategies into their investment portfolio, and offer a variety of implementation models a family might use for impact investments. 1 Impact investing typically refers to investments through which capital is allocated to marketbased solutions to social and environmental challenges. Impact investing is one leg of broader social investing, which also includes exclusionary screens and environmental, social, and governance (ESG) integration. We find families are most interested in impact investing, and hence use this term throughout the paper, while recognizing that families may use any of the approaches to social investing. For a broad introduction to impact investing, please see Kyle Johnson and Holden Lee, Impact Investing: A Framework for Decision Making, Cambridge Associates Research Report, 2013. 2 US Trust Bank of America Private Wealth Management, US Trust Insights on Wealth and Worth Survey (2015), 31-32. Available at http://www.ustrust.com/publish/content/application/ pdf/gwmol/ustp_artntgdb_2016-05.pdf. Millennials are defined as those ages 18-34. 2

Defining a Contextual Framework for Impact Investing Once the decision has been made to pursue impact investing, families will benefit from spending some time defining three pillars of strategy that will underlie their impact investments: purpose, priorities, and principles. Each family is different, but all families will benefit from unified decisions regarding values and goals. An early focus on PURPOSE is important: family members need to understand their personal motivations and objectives for pursuing impact investments. Lack of immediate consensus among family members can be expected, making open discussions that allow all stakeholders a voice critical. Education around impact investing is important and can get families to a common understanding of what they are embarking upon, making it easier to ultimately articulate values, shape strategy, and drive discussion forward. Family office staff and external advisors can facilitate education and communication, and help achieve consensus where there are areas of disagreement. The goal of these conversations is to define the core values driving the family s movement toward impact investing. The end result is a defining statement of purpose for the impact investing program that can incorporate both financial and return objectives, as well as specific impact goals. Sample Statements of Purpose The family office seeks to be a leader in the field of impact investing, having committed its portfolio across asset classes to investments that have a measurable positive social or environmental impact, while also achieving top-tier financial returns. The family foundation supports the assorted passions of each family member, backing organizations, funds, and companies at all stages of development that have direct social and/or environmental impact, while seeking competitive financial returns. The family seeks long-term, competitive returns within a framework of socially responsible and ESG-focused investments. The family shares progressive values and believes in the dignity of all people. The family therefore seeks to integrate prudent financial management with investment principles in furtherance of a world that likewise supports the dignity of all people. The family views climate change as one of the greatest risks to our world and supports investments in enterprises and technologies that mitigate climate change and provide proactive solutions to this challenge, while offering a competitive financial return. 3

As the impact investing landscape has grown, so too have the opportunities for impact investment on a global scale. Families should determine where their passions lie across different impact themes and sectors (e.g., the environment, financial inclusion, education) as well as regions (ranging from a narrow community focus to a more global view that includes both developed and developing regions). By articulating the family s impact investment priorities, the family can link its broad motivations and objectives to investment themes and then specific investment opportunities to address these themes. Family members might have existing expertise they can bring to bear in addressing particular issues, and/or might already be engaged with certain causes by way of chosen career fields or personal philanthropic gifts. Any impact investment should be considered in tandem with a family s broader philanthropic activities and ideally will complement perhaps even enhance any prior or existing efforts on the part of the family to address specific social or environmental issues. For example, a family that provides gifts to support education programs might complement these efforts with direct investments in early-stage education technology companies. In this case, supporting education is a priority for the family within the wide-ranging universe of impact themes. A qualitative and quantitative assessment of a family s existing impact activities can be extremely valuable in helping define a family s priorities. Sample Impact Investment Priorities Economic Development The family seeks to achieve positive economic impact for low and middle income people and communities through its investments Education The family seeks to increase opportunities for educational attainment to support communities around the globe Environment and Sustainability Coastal communities are experiencing greater levels of environmental degradation and risk; the family seeks to support investments that mitigate climate risk and maintain or enhance natural habitats Financial Inclusion The family office seeks to invest in strategies that support the delivery of financial services to disadvantaged portions of society, at a reasonable and fair cost Health and Human Rights in Africa The family is globally oriented and seeks to make investments that have a positive impact on health outcomes and human rights in Sub-Saharan Africa 4

Finally, the family needs to articulate the principles that will ensure alignment and inform all investment decisions. Defining impact principles ensures that the purpose and priorities just described are well integrated with the family s existing investment criteria. For example, a principle could be that the family will not sacrifice returns in its pursuit of impact investments. In most instances, the principles expand and/or clarify the list of key decision criteria for family members as they assess investment opportunities. The principles ultimately help guide the implementation of the impact investing program. In developing all three pillars of strategy for setting the contextual approach for impact (purpose, priorities, principles), we encourage families to seek the counsel of others with impact investing experience. Impact investing is an emerging field with a growing number of implementation models and investment options. Impact-minded families can learn from each other engaging in peer networks, forums, and conferences to understand how other families are approaching impact investing in their portfolios can be extremely valuable. Similarly, many families choose to work with an external investment advisor with expertise in impact investing. Both of these resources can be helpful as the family reflects on its values and objectives and formalizes them through the purpose, priorities, and principles framework. Sample Impact Principles All investments have impact All investments have an impact, whether positive or negative, and any rational actor should be able to observe whether its investments are having a positive or negative impact on both a social/environmental and financial dimension; impact investors are more intentional in their pursuit of positive social or environmental results. Investments are an opportunity for engagement through advocacy The family s efforts to have impact via its investments requires engaged advocacy through investment managers and with companies through shareholder discussions and/or proxy voting to encourage greater transparency and reporting on impact-focused metrics such as carbon emissions, resource consumption, etc. The family seeks long-term learning benefits from impact investing The family recognizes that the pursuit of impact may lead to investments in more nascent industries, companies, or technologies and is committed to reflecting on its actions, with an eye toward continuous learning and improvement as well as sharing lessons learned with other impact-minded peers. ESG considerations will not detract from the pursuit of the family s financial objectives The family believes that ESG screens may lead to investments in companies with better quality management, reducing volatility while providing market-rate returns. In fact, incorporation of ESG considerations is an effective risk management tool. 5

Creating a Governance Structure Once a family has reached agreement regarding purpose, priorities, and principles, family members can turn to the task of creating a governance structure or adjusting existing governance structures to incorporate impact considerations. Governance is a structure that provides a roadmap for effective decision making. There is no one solution for all families and we have seen many different governance approaches implemented successfully. Thinking about governance of the entire portfolio broadly, families should start by asking themselves four key questions when establishing a new or reassessing an existing governance approach. These include: Who are our stakeholders (e.g., multiple generations of family members, family office staff, external investment advisors, impact constituents, other)? What are the appropriate roles and responsibilities of each stakeholder? What expertise or experience is needed (skilled board member, in-house or external impact expert)? Does the current governance structure (if applicable) enable effective decision making on investments, managers, philanthropy, etc.? Does the current structure enable or inhibit the pursuit of impact investments? Has the family established an efficient communication process meetings or otherwise by which family members are informed of performance, impact, or other considerations, and have an opportunity to be heard? From there, the family can determine which governance approach might best serve its needs. For example, families can choose to designate and empower an individual decision maker or to engage in a committee process where each family member has an equal vote. There are pros and cons to each approach and many approaches that lie in between. On the next page we highlight four different governance models and some potential challenges and benefits to each. 6

Governance Structure: Four Models Single Decision Maker Generational Committee Outside Trustee Institutional Outsourcing One single figure is in control of the family investments; typically the individual who generated the family wealth or the family member with greatest seniority Challenges: No counterbalance to strong views of the dominant, most tenured family member Benefits: More nimble decision making, as a single voice can direct investments Members of each generation or family branch are represented Challenges: Potentially more difficult to reach consensus given multiple voices and differing time horizons/ constraints Benefits: All viewpoints are represented; can ease succession planning issues as stakeholders across generations are included in investment decisions and discussions Typically one or two non family member trustees join a small committee of family members Challenges: Finding experienced and trusted advisors to fill the trustee role with the commensurate expertise to serve the family s needs Benefits: Professional insight and third-party mediator The family delegates investment process and decision making to a family office staffed by professional investors or an external advisor Challenges: Potential for less engagement and buy-in from family members as they are a step removed from the decision making process Benefits: Professional insight and management These models apply broadly to overall family investment portfolio governance and are structures that can accommodate and support an impact investing program. A family may choose to have a separate and different governance model for its impact program than what is employed for the broader portfolio. For example, a family that governs its portfolio via a generational committee may want to designate a single decision maker when it comes to the family s impact investments. While this may allow for timely decision making and accountability for specific impact investments, it can also lead to potential conflicts regarding the integration of impact investments with the rest of the portfolio. Again, this is an area where external advisors can help guide discussions and tease out what makes sense for the family given its unique objectives. Ultimately, having open communication channels and an understanding 7

of goals and objectives at the outset will ensure that the family employs the best approach for its given situation. Another approach is to establish an impact champion or even an impact sub-committee within the family, someone or a small group of family members who can integrate into the existing governance approach. Those designated for this type of role should care deeply about impact investments and will liaise with other family members and stakeholders to ensure effective communication and implementation of the family s impact portfolio. Often, this is a good role for family members who are increasingly involved in the stewardship of the family s assets (i.e., Next Gen family members). One challenge of the impact champion approach comes when other family members are not as aligned with the direction of the impact program and feel that their perspectives are not being adequately represented. It is essential for those most engaged with the impact program to update and inform other family members of objectives and metrics so all stakeholders remain involved and supportive. The decisionmaking authority, or lack thereof, of the impact champion should be clearly defined to ensure he or she is operating effectively within the family s governance framework. Some families go as far as to have the impact champion act akin to the single decision maker model, while others opt to have that person serve as the key advocate and voice for impact within one of the other structures. Regardless of the approach used, the role should be well defined. Overall, an effective governance structure helps a family develop consensus on a variety of issues, including an impact investing program. A clear decision-making process that is well aligned with the family s objectives and values ensures long-term success. 8

Taking Action: Implementation With the pillars of strategy and a governance structure in place, a family may be ready to take more actionable steps toward making its first impact investment. Pulling together the elements of purpose, priorities, principles, and governance/decision making into an investment policy statement can be a valuable first exercise. Drafting this document together can ensure family members are truly on the same page and provide transparency to other stakeholders. Regarding implementation, impact investors can choose from a variety of strategies. There is no one size fits all approach, but below we discuss key considerations for select methods of implementation, and summarize them on the next page. In Opportunistic Deployment, the family makes a case by case evaluation of impact investment opportunities. This more flexible execution can allow for changing priorities but often lacks cohesion. This implementation approach can work well with existing governance and decision-making structures in that each investment can be reviewed and approved under the current decision-making framework. A potential challenge of this approach, however, is how to assess each impact-oriented investment against non-impact investments where the criteria for evaluating success may be very different. With Defined Implementation, a family determines a specific set of impact parameters, often executed within the traditional, non-impact portfolio of investments. For example, the family might establish a specific target to impact commitments, in aggregate, for the portfolio (e.g., 10% target) or use exclusionary screens to avoid objectionable exposures (e.g., restrict fossil fuel investments from the portfolio). This approach can be relatively easy to implement within a family s existing governance structure once the parameters are set. While this approach offers flexibility, it may not optimize for broader philanthropic and/or investment objectives. With a Carve-Out Approach, the family develops a distinct portfolio of impact investments. Under this approach, a separate impact governance structure might be preferred, as the investments are evaluated separately from the rest of the portfolio and can be held to their own separate decisionmaking structure. However, the dedicated impact portfolio may not fully integrate with other family investments. In Full Integration, impact investments and attendant considerations are part of the total portfolio approach to investments, an approach that aspires for full alignment with ESG principles. A fully integrated implementation plan might be best served within the existing governance structure, with few modifications, or it may require a complete overhaul of the governance structure given the different nature of an impact portfolio. One potential challenge lies in sourcing investments across all asset classes; for example, there have historically been fewer ESG/impact-oriented hedge funds available 9

for investment, making it difficult for investors to construct portfolios with that specific exposure. With full integration, the family has to decide whether it is more important to be fully compliant with impact parameters or to have a broader range of investment options. With a Customized Platform, families tailor a range of capital solutions to meet their entire spectrum of philanthropic needs. For example, the family might seek to integrate a private family foundation with a limited liability company that invests in forprofit entities into one cohesive philanthropic platform the Omidyar Network 3 offers a good example of this approach. This model offers the most flexibility and creativity in implementation but does require extensive costs to build a new business model and likely requires a more bespoke governance approach. 3 https://www.omidyar.com/ Implementation Options OPPORTUNISTIC DEPLOYMENT DEFINED IMPLEMENTATION CARVE-OUT APPROACH FULL INTEGRATION CUSTOMIZED PLATFORM Case-by-case evaluation of investment opportunities Identifies a select number of specific impact parameters* Develops a distinct portfolio of impact assets Considers both investment and philanthropic objectives in all portfolio decisions Customized investment platform that can proactively tailor a range of capital solutions to specific philanthropic needs CONS PROS Flexible execution that can incorporate changing information/ priorities Lack of cohesive program/defined objectives Allows for flexible execution within broader investment context May not optimize for philanthropic or investment objectives Establishes dedicated portfolio with specific impact objectives May not fully integrate other investment or giving activities Aspires to fully align objectives of endowed philanthropic organizations Requires robust framework, defined governance process, and often balancing objectives Most flexible implementation of philanthropic and investment objectives Like building any new business, effort will take time and evolve as the organization matures * Most often executed in a traditional portfolio context (e.g., exclusions, 10% impact commitment in aggregate) 10

Conclusion Families are at the vanguard of impact investing challenging conventional philanthropic models, embracing flexible capital, and increasing the integration of their values and investments. The purpose, priorities, principles framework we articulate in this paper can help families embark on their impact investing program with increased rigor and structure to better enable success. Using the process we have outlined, families can create an actionable entry point for impact investing while also remaining open to further refinement of their processes and decision making. Implementing the first impact investment perhaps starting with an investment that complements existing philanthropic activities or leverages existing networks will allow the family to assess its process and outcome, benefit from lessons learned, and refine the impact portfolio objectives and structures accordingly over time. All families evolve, as do investment opportunities. Ensuring both continuity and new perspectives is important. We therefore encourage families to periodically revisit their purpose, priorities, and principles as well as their governance structures to ensure continued alignment with the values and realities of the family. Strong communication, clear decision making, and a unified, long-term perspective will ensure that the family can effectively meet its impact objectives. 11

Erin Harkless, Senior Investment Director Rebecca Carland, Investment Director Copyright 2016 by Cambridge Associates LLC. All rights reserved. This report may not be displayed, reproduced, distributed, transmitted, or used to create derivative works in any form, in whole or in portion, by any means, without written permission from Cambridge Associates LLC ( CA ). Copying of this publication is a violation of US and global copyright laws (e.g., 17 U.S.C. 101 et seq.). Violators of this copyright may be subject to liability for substantial monetary damages. The information and material published in this report is nontransferable. Therefore, recipients may not disclose any information or material derived from this report to third parties, or use information or material from this report, without prior written authorization. This report is provided for informational purposes only. The information presented is not intended to be investment advice. Any references to specific investments are for illustrative purposes only. The information herein does not constitute a personal recommendation or take into account the particular investment objectives, financial situations, or needs of individual clients. This research is not an offer to sell or the solicitation of an offer to buy any security in any jurisdiction. Some of the data contained herein or on which the research is based is current public information that CA considers reliable, but CA does not represent it as accurate or complete, and it should not be relied on as such. Nothing contained in this report should be construed as the provision of tax or legal advice. Past performance is not indicative of future performance. Broad-based securities indexes are unmanaged and are not subject to fees and expenses typically associated with managed accounts or investment funds. Investments cannot be made directly in an index. Any information or opinions provided in this report are as of the date of the report, and CA is under no obligation to update the information or communicate that any updates have been made. Information contained herein may have been provided by third parties, including investment firms providing information on returns and assets under management, and may not have been independently verified. Cambridge Associates, LLC is a Massachusetts limited liability company with offices in Arlington, VA; Boston, MA; Dallas, TX; Menlo Park, CA; and San Francisco, CA. Cambridge Associates Fiduciary Trust, LLC is a New Hampshire limited liability company chartered to serve as a non-depository trust company, and is a whollyowned subsidiary of Cambridge Associates, LLC. Cambridge Associates Limited is registered as a limited company in England and Wales No. 06135829 and is authorised and regulated by the Financial Conduct Authority in the conduct of Investment Business. Cambridge Associates Limited, LLC is a Massachusetts limited liability company with a branch office in Sydney, Australia (ARBN 109 366 654). Cambridge Associates Asia Pte Ltd is a Singapore corporation (Registration No. 200101063G). Cambridge Associates Investment Consultancy (Beijing) Ltd is a wholly owned subsidiary of Cambridge Associates, LLC and is registered with the Beijing Administration for Industry and Commerce (Registration No. 110000450174972). 12