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Fair Lending Issues and Hot Topics Outlook Live Webinar November 2, 2011 Non-Discrimination Working Group of the Financial Fraud Enforcement Task Force Visit us at www.consumercomplianceoutlook.org informational purposes, and are not formal opinions of, nor binding on, the Board of Governors of the Federal Reserve System.

Overview Opening Remarks Co-chairs of the Non-Discrimination Working Group Director of the Financial Fraud Enforcement Task Force Presentations U.S. Department of Justice Consumer Financial Protection Bureau National Credit Union Administration U.S. Department of Housing and Urban Development Federal Deposit Insurance Corporation Office of the Comptroller of the Currency Federal Reserve Board Questions 2

Opening Remarks Sandy Braunstein, Director of the Division of Consumer and Community Affairs, Federal Reserve Board Thomas E. Perez, Assistant Attorney General for Civil Rights, U.S. Department of Justice Michelle Aronowitz, Deputy General Counsel for Enforcement and Fair Housing, U.S. Department of Housing and Urban Development Michael J. Bresnick, Executive Director, Financial Fraud Enforcement Task Force 3

Presentations Redlining Jon Seward, Deputy Chief, Housing and Civil Enforcement Section, Civil Rights Division, U.S. Department of Justice Fair Lending Exams Patrice Ficklin, Assistant Director, Office of Fair Lending and Equal Opportunity, Consumer Financial Protection Bureau Tonya Sweat, Director, Consumer Compliance and Outreach, Office of Consumer Protection, National Credit Union Administration Maternity Leave Discrimination Joel Armstrong, Director, Office of Systemic Investigations, Office of Fair Housing and Equal Opportunity, U.S. Department of Housing and Urban Development 4

Presentations (continued) Broker Compensation in Fair Lending Cases Sylvia Plunkett, Senior Deputy Director, Division of Depositor and Consumer Protection, Federal Deposit Insurance Corporation Fair Lending Beyond ECOA Grovetta Gardineer, Deputy Comptroller for Compliance Policy, Office of the Comptroller of the Currency Unsecured Consumer Loans Maureen Yap, Senior Attorney, Fair Lending Enforcement Section, Division of Consumer and Community Affairs, Federal Reserve Board 5

Redlining Jon Seward, Deputy Chief Housing and Civil Enforcement Section Civil Rights Division, U.S. Department of Justice 6

DOJ Redlining Investigations Review lender s business practices, including: Branching and other channels Lending policies and practices Advertising and other Evaluate lending performance Review HMDA data, including: Compare applications and originations in minority areas with other lenders Compare lending activity in areas with various income and demographic characteristics Assess market share in minority and non-minority areas 7

DOJ Redlining Cases Failure to provide lending services to minority areas Few or no branches Little or no marketing Exclusion of minority areas from CRA Assessment Area Extremely low proportion of loans 8

DOJ Redlining Settlements All recent redlining settlements include: Nondiscrimination provisions New branches in previously redlined areas Outreach and consumer education Training and changes to bank procedures Monetary relief ranging from $900,000 to $10 million in loan subsidies for previously redlined areas 9

U.S. v. Midwest BankCentre (2011) Allegations include: Branches exclusively in white census tracts CRA assessment area drawn around African-American communities in the City of St. Louis Fewer applications and originations from African-American census tracts than peers 10

Map of Midwest BankCentre CRA Assessment Area (2005 2009) Areas in color are census tracts with high African- American population concentrations 11

Map of Midwest BankCentre CRA Assessment Area Distribution of Loan Originations (2004 2008) 12

U.S. v. Midwest BankCentre (2011) Relief includes: $900,000 special financing fund, credit repair and access to low-cost checking accounts for residents of redlined communities Bank will open a branch in previously redlined community Bank will engage in affirmative outreach and marketing to previously redlined communities 13

First American Bank: Distribution of HMDA Loans Pre-settlement Post-settlement 14

Fair Lending Exams Patrice Ficklin, Assistant Director Office of Fair Lending & Equal Opportunity Consumer Financial Protection Bureau 15

The CFPB s Structure 16

Dodd-Frank Fair Lending Mandate Dodd-Frank defines Fair Lending as: fair, equitable, and nondiscriminatory access to credit for consumers. DFA 1002(13). Dodd-Frank mandates the creation of an Office of Fair Lending and Equal Opportunity with the following specified functions: Providing oversight and enforcement of Federal fair lending laws that CFPB enforces, including Equal Credit Opportunity Act and Home Mortgage Disclosure Act; Coordinating CFPB s fair lending efforts with Federal agencies and State regulators; Working with private industry, fair lending, civil rights, consumer and community advocates to promote fair lending compliance and education; and Providing annual reports to Congress on efforts of CFPB to fulfill its fair lending mandate. DFA 1013(c). 17

Ongoing Supervision Process Pre- Examination Examination (onsite/offsite) Monitoring Conclusions & Corrective Action 18

Approach to Supervision Fair Lending s supervision program is fully integrated with Bureau s supervision program. Risk to Consumers Data Analysis Consistency across all supervised entities 19

Purpose of Supervision Manual Provide transparent guidance to CFPB examiners that enables them to conduct consistent reviews of supervised entities: Review compliance management systems Check compliance with federal consumer financial laws, including ECOA and HMDA 20

Supervision Manual Risk Assessment Evaluate: In order to: Inherent Risks to Consumers As Mitigated by Effectiveness of Compliance Management Identify and Prioritize Examinations 21

Supervision Manual ECOA and HMDA Overall ECOA Examination Objectives Evaluate compliance management for ECOA and Regulation B Determine whether creditor discriminated in violation of ECOA Determine whether creditor otherwise violated ECOA and Regulation B HMDA Overall Examination Objectives Evaluate compliance management for HMDA and Regulation C Evaluate HMDA and Regulation C compliance, including accuracy and timeliness of financial institution s submitted HMDA-LAR 22

Product Reviews Mortgage Servicing Review Compliance Management System s effectiveness in preventing violations of federal consumer protection laws, including ECOA Compliance with consumer protection laws, including fair lending laws Avoidance of discrimination & other risks to consumers Fair servicing exam will focus on Default Servicing Foreclosures 23

Fair Lending Exams Tonya Sweat, Director Consumer Compliance and Outreach Office of Consumer Protection National Credit Union Administration 24

Fair Lending Exam Procedures NCUA Reorganization Office of Consumer Protection Created January 2010 Two Divisions Division of Consumer Compliance & Outreach Nationwide fair lending exams Examination Highlights 25

Examination Highlights FFIEC Exam Procedures Loan Application Registry Incorrect/omitted entries Withdrawals vs. denials ECOA/Regulation B Other lending products 26

Contact Information Office of Consumer Protection National Credit Union Administration 1775 Duke Street Alexandria, VA 22314 (703) 518-1140 www.ncua.gov www.mycreditunion.gov 27

Maternity Leave Discrimination Joel Armstrong, Director Office of Systemic Investigations Office of Fair Housing and Equal Opportunity U.S. Department of Housing and Urban Development 28

Maternity Leave Discrimination Fair Housing Act prohibits discrimination in housing because of familial status. 42 U.S.C. 3601 et al Familial status includes any person who is pregnant, or is in process of securing legal custody of a child under the age of 18 years. 42 U.S.C. 3602(k) HUD regulation implementing Fair Housing Act prohibits discrimination in making or purchasing of loans based on familial status. 24 C.F.R. Part 100 29

Maternity Leave Discrimination (continued) Prohibited practices: Refusing to provide information about loan availability because of familial status, Providing information that is inaccurate because of familial status, Refusing to purchase loans because of familial status, and Imposing different loan terms or conditions because of familial status. 24 C.F.R Parts 100.120, 100.125, and 100.130. HUD s Federal Housing Administration (FHA) loan program prohibits lenders from asking loan applicants about possible, future maternity leave. HUD Handbook 4155.1, Section 4.D.2.a. (General Policy on Borrower Income Analysis, Notes). 30

Broker Compensation in Fair Lending Cases Sylvia Plunkett, Senior Deputy Director Division of Depositor and Consumer Protection Federal Deposit Insurance Corporation 31

FDIC Review of Broker Relationships Red Flags Institution policy/practice that allows broker discretion in setting fees Institution monitors YSP but does not monitor discretionary broker fees Basis for Fair Lending Violation Disparate impact Policy or practice that is neutral on its face but results in disparate impact on a prohibited basis Financial institution underwrote or funded the loans 32

FDIC Review of Broker Relationships How would financial institution know? Firsthand knowledge Truth in Lending ( TILA ) disclosures Good Faith Estimates ( GFEs ) HUD-1 Settlement Statement that disclosed the fees How to Determine Disparate Impact Statistical analysis of all brokered loans Determine all components of broker s compensation Run regression analysis 33

FDIC Review of Broker Relationships Communication with Financial Institution FDIC sends preliminary findings to financial institution Requests any additional information including business justification 34

Fair Lending Beyond ECOA Grovetta Gardineer Deputy Comptroller for Compliance Policy Office of the Comptroller of the Currency 35

Changes to OCC Fair Lending Examination Procedures Loan servicing indicators (January 2010): Foreclosure disparities between protected classes and others Consumer complaints alleging discrimination in loan servicing Poorly documented or undocumented servicing decisions High levels of litigation alleging loan servicing discrimination Focal point setting guidance 36

Changes to OCC Fair Lending Examination Procedures (continued) HELOC Modification Risk Factors (January 2010): Documentation lacking Unsupportable standards Market area determinations 37

HMDA Trends Big Trends 2010 HMDA Data Shrinkage in originated loans Fewer reporting institutions Incidence of Higher Priced Loans Less overage percentage Still disparities between groups Growth of FHA and VA Loans 7% in 2007 to 36% in 2010 Potential steering issue 38

Other Potential Areas for Concern Protecting Tenants in Foreclosure Act What does it do? Who is eligible? What are the restrictions on lenders? How long will it last? SCRA A New Prohibited Basis? Many protections for active duty military regarding loans Actions by loan holders Recent large settlements 39

Unsecured Consumer Loans Maureen Yap, Senior Attorney Fair Lending Enforcement Section Division of Consumer and Community Affairs Federal Reserve Board 40

Unsecured Consumer Loans: Overview Many small banks offer small-dollar unsecured loans that serve a critical need for consumers Typical features Closed-end installment loan with terms of 12-30 months Small-dollar loan amounts ($500-$2,500) Interest rates around 12-17%, fees between $20-25, APR around 36% 41

Unsecured Consumer Loans: Issues Some lenders have not implemented fair lending controls for product Standardized pricing practices Monitoring Broad pricing discretion has long been recognized as a fair lending risk (See Interagency Fair Lending Examination Procedures) FRB has had one referral to DOJ on issue DOJ case: U.S. v. Nixon State Bank (FDIC Referral) 42

Unsecured Consumer Loans: Sample Issues Statistically significant interest rate disparities for minority borrowers and/or women that cannot be explained by legitimate pricing factors Lack of rate sheets or other pricing guidelines Broad pricing discretion at the loan officer level Lack of clear documentation of reasons for pricing decisions Lack of monitoring for pricing disparities 43

Unsecured Consumer Loans: Fair Lending Best Practices Lenders should Evaluate and monitor product, policies and practices for potential fair lending risk; and Provide loan officers clear standards for underwriting and pricing (interest rate, fees and points) 44

Questions 45