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PNC CENTER FOR FINANCIAL INSIGHT PNC Center for Financial Insight SM builds bridges from thought to action, creating practical, applicable strategies to help benefit you and your family. Contributing Authors: Richard S. Aronson National Managing Director Fiduciary Services Benjamin Ciocco Director of Fiduciary Services Karen S. Fletcher Senior Wealth Strategist Alan Titus Senior Fiduciary Advisor What Your Estate and Trust Plans Say About Your Legacy Estate and trust plans provide the tools to help influence behavior, preserve and protect financial security, and perpetuate your legacy for generations. We believe conversations about family beliefs, values, and relationships at the forefront of the estate and trust planning process will help your plans capture your legacy goals. Words committed to paper, stories shared in print or video, and family histories portrayed in a personal documentary can contribute to your legacy. But how can you be confident the planning strategies used in estate and trust plans, as well as the fiduciary appointments made to carry them out, accurately capture your legacy goals and objectives? We believe the most effective way is to start with thoughtprovoking questions that go beyond the numbers. Wealth and Wisdom: The Legacy Conversation Carolyn Friend and James Weiner, in their book The Legacy Conversation: The Missing Gem in Wealth Planning, 1 refer to family wisdom as the intangible part of one s life. Estate plans too often only address the tangible, or quantifiable, part of a person s legacy. We fully support the authors conclusion that a legacy conversation is a crucial prelude to crafting and updating estate plans. This will help confirm that wisdom is conveyed. Family legacy questions that focus on beliefs, values, and relationships and the wisdom they engender may appear to be onerous at first. However, we have found that family legacy goals typically complement estate and trust planning objectives. Legacy planning helps provide the framework, and estate and trust planning provides the practical implementation. There are three themes and related questions that comprise the legacy journey that families hope to reflect in their estate plans: family beliefs; family values; and family relationships. In order to reveal the true character or wisdom behind each thought and action, how you ask the question is as important as the question itself. Below we explore all three. Family Beliefs Beliefs are how you see the world and your role in it. Beliefs are often born of an emotional connection to wealth and how money influences decisions in life, career, and family relationships. Was your first encounter with wealth positioned in a positive light, that is, unifying and liberating? Did it have a strong impact? Or was it the opposite divisive, controlling, or limiting? Understanding your beliefs and their inherent connection to wealth may provide some clarity on your wealth transfer goals and the constraints or flexibility placed on your wealth s use and distribution. 1 Carolyn J. Friend and James M. Weiner, The Legacy Conversation: The Missing Gem in Wealth Planning, 2nd ed. (Chicago: Adler & Forest, 2010): 4.

February 2018 2 Balancing Family Values: A Case Study The same family does not imply the same philosophical thinking. For one family, factors such as employment, marital and social status, career choices, family size, and wealth potential affected their perceptions of their needs and desires. The family struggled with how to use trusts to treat members equally when the respective individuals wherewithal and interests differed. The family decided to use a combination of corporate and independent co-trustees to provide a more harmonious existence among siblings and family factions. Due to the differences in family composition and overall objectives in the family groups, incentive language was included to compensate individuals who wished to pursue a life of mission-oriented work and those who wished to continue their education. The co-trustees monitored the parties actions so that the terms were met but not abused. Beliefs-Based Questions What are your core beliefs? What do you and your family want to be known for? What character qualities are hallmarks of your family? What opportunities do you want to create for stewardship of wealth? Family Values Personal historians search for the so-called thread, or passion, that flows through a family and its individual members to explain behavior, relationships, and traditions. Values are often that connector. Family values are often shaped by how wealth was created and run the gamut from a ragsto-riches story filled with hard work, discipline, and sacrifice to a fortunate event. By knowing the family s values, we may identify biases toward wealth and its potential to help or do harm. Wealth can generally provide freedom from financial worry. This statement may be interpreted as building a conservative nest egg to satisfy living expenses; permitting latitude to pursue careers, interests, and charitable endeavors; and the wherewithal to act on dreams some people can only hope to achieve. For others, financial freedom signifies everything negative about wealth and conjures up thoughts of when time and energy are wasted commodities and when too much wealth is combined with too little guidance. Here are a few questions to consider when articulating family values. Family Values-Based Questions What is the most important thing wealth can provide? What values, both growing up and as an adult, have influenced you positively and negatively that you want to communicate and capture? What are your greatest accomplishments? Regrets? What do you want the generation beyond your lifetime to know about you and your family? Family Relationships We believe gaining a historical perspective on your family

February 2018 3 Managing Trust Assets For one family, the protected portion of the trust assets was managed by a professional fiduciary. A separate portion used the family investment vehicles to contribute a share of the seed money to fund new ventures or participate in funding the ongoing growth and subsequent sale of existing family companies. All of this was accomplished without additional gifting. Family members could participate in management and investment-related decisions of these entities. Provisions included in the document allowed for discretionary investment in ventures with defined risk parameters. Various control agreement provisions within the entity structure provided for the ultimate transfer of ownership based on attaining the required experience. relationships is as important as the current state of the family s financial affairs. History provides information on the qualitative aspects of wealth beyond the quantitative data. It helps explain the behavioral response to financial decision making that has been passed down based on a family s beliefs and values. We think how individuals and generations view and assimilate wealth in their daily lives can be understood by looking back and seeing the path each person took in his or her journey. It is important to note how you experienced wealth transfer in your lifetime since it may influence how you direct the people and organizations involved in your own plans. The following family relationshipbased questions will help emphasize this approach. Family Relationship-Based Questions How much control do you want and why? How do you define fair versus equal? Is there a balance? Should your plans provide incentives or some form of compensation to help achieve a certain standard, preferred career choice, or lifestyle consideration? Based on the personal talent, education, and family relationships that exist today and which may be forged later, who is in the best position to manage, preserve, and protect the family s wealth? What skill set(s) do the people involved possess to manage, invest, and distribute wealth with objectivity and authority? Who do you trust to carry out your wishes based on their personal knowledge of you, your family, and your intentions? Are there family members, advisors, or corporate entities you trust, and why do you trust them? We often encounter families who have developed complex arrangements to restrict, control, and otherwise limit access to wealth. This is largely due to their prior experiences with how wealth was transferred to them or their assessment of current family dynamics and ability, or lack thereof, to manage wealth. This can cause permanent, sometimes irreparable, divisions among family members. While it is challenging to confront issues in the present, there is some comfort in discussing decisions directly with the decision maker. Communications after the fact are often misconstrued, especially when delivered over multiple generations. If issues are addressed through a constructive discovery process, estate and trust plans may be crafted and communicated with minimal conflict and misunderstanding. Specific appointments, legal structure, and the current and ultimate distribution should reflect your intentions and what is important to you and your family. Objective but not impersonal corporate fiduciary appointments can help maintain adherence to the trust instrument and provide asset management. This can help prevent family discord when it may not be prudent to place individual family members in a position of authority. Honest evaluation of the relevant talents, along with the time required to fulfill the duties and obligations of a trustee, should play a major role in who is selected. Entrepreneurial Spirit Families who are entrepreneurs possess a unique perspective on

February 2018 4 wealth derived from business ownership. Whether they are the founders or in successive leadership roles, the entrepreneurs experience with risk, volatility, management challenges, and interpretation of successes and failures generally color their view on how a family business affects the business of a family. In a successful business ownership situation, we have found that the creative, coordinated use of trusts and business entities may be used by clients to spark entrepreneurial spirit in current and later generations. Initial gifts of cash, securities, or interests in ongoing business concerns can often be put into family trusts which, in turn, own or fund family investment entities, including limited liability companies (LLC). The entities or LLCs are then used as vehicles to help teach successive generations the importance of and means to continue with entrepreneurial business ideas begun by the family patriarch or matriarch. In our opinion, a plan that fosters entrepreneurial acumen is as important as a plan that captures the wherewithal to invest. Beyond the plan itself, we also see the value of coordinating other means of encouraging these entrepreneurial skills. For example, introductions to like-minded people in a peer network may help provide objective feedback and counsel. Similarly, board leadership opportunities help to strengthen skills and management succession. Conclusion The way your plans are perceived is as important as how they are intended. For perception to reflect intention, we have found that focusing on strategic thinking, a hallmark of the personal discovery process, and tactical implementation is critical. By having clearly defined goals with respect to your mission, vision, and values, you will be able to communicate clearly to your advisory team. Plans will reflect the wishes of the family and promote understanding of why and how the plans were intended. We believe estate and trust plans will be perceived as intended if the family s core beliefs are at the forefront of the conversation. Addressing family dynamics and understanding how a family s needs would be met can likely help a family to accept the design of its estate plan, even though it may not necessarily provide equal distribution in all circumstances. For more information, please contact your Hawthorn advisor.

February 2018 5 The PNC Financial Services Group, Inc. ( PNC ) uses the marketing name Hawthorn, PNC Family Wealth to provide investment, wealth management, and fiduciary services and the marketing name PNC Center for Financial Insight SM to provide wealth planning education to individual clients through its subsidiary, PNC Bank, National Association ( PNC Bank ), which is a Member FDIC, and to provide specific fiduciary and agency services through its subsidiary, PNC Delaware Trust Company or PNC Ohio Trust Company. Standalone custody, escrow, and directed trustee services; FDIC-insured banking products and services; and lending of funds are also provided through PNC Bank. This report is furnished for the use of PNC and its clients and does not constitute the provision of investment advice to any person. It is not prepared with respect to the specific investment objectives, financial situation, or particular needs of any specific person. Use of this report is dependent upon the judgment and analysis applied by duly authorized investment personnel who consider a client s individual account circumstances. Persons reading this report should consult with their PNC account representative regarding the appropriateness of investing in any securities or adopting any investment strategies discussed or recommended in this report and should understand that statements regarding future prospects may not be realized. The information contained in this report was obtained from sources deemed reliable. Such information is not guaranteed as to its accuracy, timeliness, or completeness by PNC. The information contained in this report and the opinions expressed herein are subject to change without notice. Past performance is no guarantee of future results. Neither the information in this report nor any opinion expressed herein constitutes an offer to buy or sell, nor a recommendation to buy or sell, any security or financial instrument. Accounts managed by PNC and its affiliates may take positions from time to time in securities recommended and followed by PNC affiliates. PNC does not provide legal, tax, or accounting advice unless, with respect to tax advice, PNC Bank has entered into a written tax services agreement. PNC does not provide services in any jurisdiction in which it is not authorized to conduct business. PNC Bank is not registered as a municipal advisor under the Dodd-Frank Wall Street Reform and Consumer Protection Act ( Act ). Investment management and related products and services provided to a municipal entity or obligated person regarding proceeds of municipal securities (as such terms are defined in the Act) will be provided by PNC Capital Advisors. Securities are not bank deposits, nor are they backed or guaranteed by PNC or any of its affiliates, and are not issued by, insured by, guaranteed by, or obligations of the FDIC, the Federal Reserve Board, or any government agency. Securities involve investment risks, including possible loss of principal. Hawthorn, PNC Family Wealth is a registered service mark and PNC Center for Financial Insight is a service mark of The PNC Financial Services Group, Inc. 2018 The PNC Financial Services Group, Inc. All rights reserved.