Cuyahoga County Mortgage Lending Patterns

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Cuyahoga County Mortgage Lending Patterns July 2018 Michael Lepley & Lenore Mangiarelli

About the Authors MICHAEL LEPLEY is Fair Housing Center for Rights & Research s Senior Research Associate. He received his Master of Public Administration from the University of Pittsburgh s Graduate School of Public and International Affairs. LENORE MANGIARELLI is Fair Housing Center for Rights & Research s Research Associate. She received her Master of International Development from the University of Pittsburgh s Graduate School of Public and International Affairs. MOSE SIMON is a recent graduate of Solon High School, and compiled data for this report as part of his senior project. Mose plans on attending Ohio University in the fall to study philosophy. Acknowledgements This publication was supported with funding under a grant from the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. The authors and the publisher are solely responsible for the accuracy of the statements and interpretations contained in this publication. Such interpretations do not necessarily reflect the view of the Federal Government. About Fair Housing Center for Rights & Research Fair Housing Center for Rights & Research (The Fair Housing Center) is a 501(c)(3) non-profit organization whose mission is to protect and expand fair housing rights, eliminate housing discrimination, and promote integrated communities. The Fair Housing Center works to achieve its mission through work in three primary areas: research and mapping; education and outreach; and enforcement of fair housing laws through testing, complaint investigation and resolution, and litigation. Copyright 2018, Fair Housing Center for Rights & Research. All rights reserved.

Table of Contents Introduction... 1 A Brief History of Mortgage Lending Discrimination in the United States... 2 Modern Lending Practices That Exclude... 4 Mortgage Lenders Howard Hanna Mortgage Services... 6 First Federal of Lakewood... 10 Third Federal Savings and Loan... 14 Fifth Third... 18 The Huntington National Bank... 22 Quicken Loans... 26 Wells Fargo Bank, NA... 30 PNC Bank, NA... 34 JPMorgan Chase Bank, NA... 38 CrossCountry Mortgage, Inc.... 42

Introduction Cuyahoga County has a long history of racial segregation, 1 mortgage redlining of African American neighborhoods, 2 and predatory lending based on race. 3 Cuyahoga County remains part of one of the most racially segregated regions in the United States, 4 and despite a demand for credit, people in predominantly African-American neighborhoods often cannot get mortgages to buy houses in their neighborhoods. 5 To understand the role individual lenders play, this report examines mortgage lending data, by place and compared to race, for the ten institutions that have loaned the most dollars for home purchase loans in Cuyahoga County between the years 2012 and 2016 (see table below: Top Ten Mortgage Lenders for 1-4 Family, Home Purchase Loans by Total Dollar Amount Loaned for 2012 to 2016 in Cuyahoga County). Top Ten Mortgage Lenders for 1-4 Family, Home Purchase Loans by Total Dollar Amount Loaned for 2012 to 2016 in Cuyahoga County Total Originations from 2012 to 2016 Total Market Share for Originations 2012-2016 Total Dollar Amount 12-16 ($000s) Total Market Share 12-16 HOWARD HANNA MORTGAGE SERVICES 5645 10.94% $886,275.00 11.22% FIRST FEDERAL OF LAKEWOOD 5144 9.97% $850,364.00 10.76% THIRD FEDERAL SAVINGS AND LOAN 3987 7.73% $668,255.00 8.46% FIFTH THIRD MORTGAGE COMPANY 2874 6.89% $422,748.00 6.60% THE HUNTINGTON NATIONAL BANK 2259 4.38% $366,291.00 4.64% QUICKEN LOANS 2076 4.02% $280,418.00 3.55% WELLS FARGO BANK, NA 1600 3.10% $253,354.00 3.21% PNC BANK N.A. 1608 3.12% $231,278.00 2.93% JPMORGAN CHASE BANK, NA 1137 2.20% $213,753.00 2.71% CROSSCOUNTRY MORTGAGE INC 1299 2.51% $190,955.00 2.42% 1 Kenneth L. Kusmer, A Ghetto Takes Shape: Black Cleveland, 1870-1930 (Urbana: University of Illinois Press, 1978). 2 Randy Cunningham, The Battle Against Redlining, in Democratizing Cleveland: The Rise and Fall of Community Organizing in Cleveland, Ohio 1975 to 1985 (Cleveland: Arambala Press, 2007). 3 Jeffery D. Dillman, Subprime Lending in the City of Cleveland and Cuyahoga County, Kirwan Institute, (2010). 4 Population Studies Center, New Racial Segregation Measures for Large Metropolitan Areas: Analysis of the 1990-2010 Decennial Census, University of Michigan http://www.psc.isr.umich.edu/dis/census/segregation2010.html. 5 Frank Ford, Are Your Credit Needs Being Met in Cuyahoga County?: It May Depend on Where You Live, Western Reserve Land Conservancy (presented at Ohio Fair Lending and Vital Communities Coalition and Cleveland State University's Maxine Goodman Levin College of Urban Affair: Brown Bag; The Role of Communities in Community Benefit Agreements, Cleveland, OH, June 21, 2017) https://www.organizeohio.org/june-2017-brownbag-forum.html. Fair Housing Center for Rights & Research 1

A Brief History of Mortgage Lending Discrimination in the United States Racial discrimination and segregation in the mortgage lending market were federally institutionalized by two depression-era programs: The Home Owner s Loan Corporation (HOLC) and the Federal Housing Administration (FHA). HOLC was created in 1933 in response to a growing foreclosure crisis as a means to preserve homeownership in the United States. HOLC purchased troubled mortgages and reissued new mortgages with more favorable terms for borrowers. As part of this process, HOLC assessed the ability of the borrower to repay and what it determined to be the likelihood of the house to maintain its value during the life of the mortgage. HOLC considered the racial makeup of a neighborhood to affect the values of the homes in that neighborhood, and created residential security maps, otherwise known as redlining maps, for most metropolitan areas as a tool to conduct this assessment. Neighborhoods with or near African American communities were shaded red and excluded from the program. The FHA was created in 1934 to insure private, amortized mortgages in order to increase home-ownership in the United States. The FHA adopted HOLC s practice of redlining by limiting its program to white borrowers seeking homes in white-only neighborhoods. The FHA officially endorsed racial segregation both in the residential and the school settings and actively discouraged banks from lending in urban areas. 6 HOLC and the FHA effectively created the 30-year, amortized mortgage in the United States and with it, a transfer of wealth, solely to the white, working and middle classes, African Americans were cut off from the wealth creation during the 1950s and 1960s. 7 They did this while simultaneously backing explicit racial-discrimination, racial segregation, and racialized poverty as policies of the federal government, then passed these practices on to private lenders. The practice of redlining and racial discrimination in the home-lending market continued legally until 1968, with the passage of the Fair Housing Act, 8 but even in the twenty-first century lenders have been prosecuted by the Department of Justice for engaging in redlining. 9 American society has internalized the belief that nonwhite neighborhoods are not worthy of credit. 10 Segregated living patterns in Cuyahoga County were, in part, created and maintained by discriminatory mortgage lending practices. Note the Home Owner s Loan Corporation for Cuyahoga County, 1940 redlining map from 1940 on page 3 compared to the map Nonwhite and/or Hispanic Concentration by Census Tract, 2016 on the same page. The segregated living patterns of the Cleveland area are nearly unchanged after 76 years. 6 Richard Rothstein, The Color of Law: A Forgotten History of How Our Government Segregated America, (New York: Liveright Publishing Corporation, 2017), 63-65. 7 Ibid., 185. 8 Civil Rights Act of 1968, Title VIII, Pub. L. No. 90-284. 9 The U.S. Department of Justice brought 17 redlining suits between 2006 and 2017. See: Martha J. Svoboda, The Evolution of Redlining Post-Financial Crisis and Best Practices for Financial Institutions, North Carolina Banking Institute, vol. 22 no. 1 (2018), 87. 10 Douglas S. Massey and Nancy A. Denton, American Apartheid: Segregation and the Making of the Underclass (Cambridge, Massachusetts: Harvard University Press, 1993), 105. 2 Fair Housing Center for Rights & Research

Home Owner s Loan Corporation Redlining Map for Cuyahoga County, 1940 Nonwhite and/or Hispanic Concentration by Census Tract in Cuyahoga County, 2016 Fair Housing Center for Rights & Research 3

Modern Lending Practices That Exclude Race-based discrimination in lending and mortgage redlining have been illegal since 1968, but lenders replaced explicitly discriminatory practices with practices that are on their face, racially neutral, but have a discriminatory effect on the basis of race. Credit scoring: Lenders use credit scores as a seemingly race-neutral method for assessing the risk of a borrower. Credit scores have been shown to be racially discriminatory in the insurance market. Borrowers of color have been and are actively excluded from the mainstream financial system and are often forced into a volatile, sometimes predatory, secondary credit market causing low credit scores, 11 or they have no credit score at all. 12 Credit scores are racially discriminatory. Minimum loan amounts: Banks often will not make mortgages under an arbitrary minimum value (commonly $50,000). Lenders sometimes argue that it is not profitable to make low-dollar mortgages. In Cuyahoga County, mortgages under $50,000 are more likely to be denied than originated. This practice has the effect of excluding majority-minority neighborhoods throughout Cuyahoga County where postsubprime-mortgage-crisis, median home values in those neighborhoods are under $50,000. 13 The same neighborhoods were often the targets of subprime lenders and African Americans were shown to have been steered toward predatory lending products 14 that extracted value out of neighborhoods. Majorityminority neighborhoods throughout Cuyahoga County are caught in a Catch-22 scenario where housing values are too low for borrowers to obtain credit, which in itself prevents housing values from rising. 15 Shift to online banking: Lenders are moving away from the brick-and-mortar based, relationship model of doing business and closing branches in the process. Between the years 2016 and 2017, Cuyahoga County was 4 th for counties in the United States that lost bank branches, losing 22 bank branches during that period. Many lenders are moving to an online-model of mortgage making, 16 but in Cuyahoga County internet access is low in many majority-minority neighborhoods. In Cuyahoga County, less than 20% of households have internet access in many majority-minority neighborhoods, especially in the east-side of the City of Cleveland and in City of East Cleveland. In most majority-minority neighborhoods in the City of Cleveland, less than 40% of household have internet access, 17 cutting many off from this new style of lending. 11 Lisa Rice and Deidre Swesnik, Discriminatory Effects of Credit Scoring on Communities of Color, Suffolk University Law Review, vol. 46 (January, 2014), 939-949. 12 Kenneth P. Brevoort, Philipp Grimm, and Michelle Kambara, Data Point: Credit Invisibles, The Consumer Financial Protection Bureau Office of Research (May 2015), 6. 13 Frank Ford, Are Your Credit Needs Being Met in Cuyahoga County?: It May Depend on Where You Live. 14 Lisa Rice and Deidre Swesnik, Discriminatory Effects of Credit Scoring on Communities of Color, 945-946. 15 Frank Ford, Are Your Credit Needs Being Met in Cuyahoga County?: It May Depend on Where You Live. 16 National Community Reinvestment Coalition, NCRC: Banking Deserts in America. http://maps.ncrc.org/bankdeserts/index.html 17 Shruthi Avind and Kyle Fee, Broadband and High-speed Internet Access in the Fourth District, Federal Reserve Bank of Cleveland: A Look Behind the Numbers, vol. 7, issue 2 (December, 2016), 6. 4 Fair Housing Center for Rights & Research

Notes on the Data The following data for each lending institution is presented below: branch locations (Quicken Loans and Wells Fargo Bank, NA do not have locations in Cuyahoga County), home purchase applications, percent of complete home purchase applications denied, and home purchase originations. Branch location data was compiled and geocoded by The Fair Housing Center from information collected by the Federal Deposit Insurance Company and from the websites of the lending institutions examined in this report. Demographic data comes from the United States Census Bureau s 2016 American Community Survey 5- year estimates: tables B03002 (Hispanic or Latino Origin by Race) and B25032 (Tenure by Units in Structure). Lending data in this report comes from the Home Mortgage Disclosure Act (HMDA) dataset for the years 2012 to 2016 and is filtered to only include data for mortgages for the Property Type One to Four-Family (smallest unit size available for the category Property Type) and for the Purpose of Home Purchase. Applications per census tract were calculated by finding the sum of the Actions Taken categorized as Originated, Approved Not Accepted, Denied, Withdrawn, and Closed Incomplete. The percent of complete home purchase applications denied per census tract was calculated by dividing the number Actions Taken categorized as Denied by the sum of Actions Taken categorized as Originated, Approved Not Accepted, and Denied. Lending data for Fifth Third includes all reported lending activity by the following institutions: Fifth Third Bank, Fifth Third Mortgage Company, and Fifth Third Mortgage MI LLC. Fair Housing Center for Rights & Research 5

Howard Hanna Mortgage Services 6 Fair Housing Center for Rights & Research

Howard Hanna Mortgage Services Fair Housing Center for Rights & Research 7

Howard Hanna Mortgage Services 8 Fair Housing Center for Rights & Research

Howard Hanna Mortgage Services Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 5896 574 Originations 5165 480 Percent of Complete Applications Denied 2.1% (110/5292) 4.2% (21/502) Fair Housing Center for Rights & Research 9

First Federal of Lakewood 10 Fair Housing Center for Rights & Research

First Federal of Lakewood Fair Housing Center for Rights & Research 11

First Federal of Lakewood 12 Fair Housing Center for Rights & Research

First Federal of Lakewood Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 5666 585 Originations 4702 442 Percent of Complete Applications Denied 4.6% (238/5163) 9.5% (50/528) Fair Housing Center for Rights & Research 13

Third Federal Savings and Loan 14 Fair Housing Center for Rights & Research

Third Federal Savings and Loan Fair Housing Center for Rights & Research 15

Third Federal Savings and Loan 16 Fair Housing Center for Rights & Research

Third Federal Savings and Loan Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 4562 225 Originations 3828 159 Percent of Complete Applications Denied 5.9% (249/4201) 17.5% (35/200) Fair Housing Center for Rights & Research 17

Fifth Third Data for Fifth Third includes all applicable data for the following institutions: Fifth Third Bank, Fifth Third Mortgage Company, Fifth Third Mortgage MI LLC. 18 Fair Housing Center for Rights & Research

Fifth Third Fair Housing Center for Rights & Research 19

Fifth Third 20 Fair Housing Center for Rights & Research

Fifth Third Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 4349 671 Originations 3298 375 Percent of Complete Applications Denied 11.5% (452/3943) 28.9% (170/589) Fair Housing Center for Rights & Research 21

The Huntington National Bank 22 Fair Housing Center for Rights & Research

The Huntington National Bank Fair Housing Center for Rights & Research 23

The Huntington National Bank 24 Fair Housing Center for Rights & Research

The Huntington National Bank Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 2489 423 Originations 1966 293 Percent of Complete Applications Denied 15.3% (361/2353) 27.1% (110/406) Fair Housing Center for Rights & Research 25

Quicken Loans Quicken Loans does not maintan a physical branch location in Cuyahoga County. 26 Fair Housing Center for Rights & Research

Quicken Loans Fair Housing Center for Rights & Research 27

Quicken Loans 28 Fair Housing Center for Rights & Research

Quicken Loans Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 2262 403 Originations 1794 282 Percent of Complete Applications Denied 19.8% (448/2262) 29.8% (120/403) Fair Housing Center for Rights & Research 29

Wells Fargo Bank, NA Wells Fargo Bank, NA does not maintan a physical branch location in Cuyahoga County. 30 Fair Housing Center for Rights & Research

Wells Fargo Bank, NA Fair Housing Center for Rights & Research 31

Wells Fargo Bank, NA 32 Fair Housing Center for Rights & Research

Wells Fargo Bank, NA Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 1853 475 Originations 1309 291 Percent of Complete Applications Denied 15.9% (262/1645) 25.2% (107/424) Fair Housing Center for Rights & Research 33

PNC Bank, NA 34 Fair Housing Center for Rights & Research

PNC Bank, NA Fair Housing Center for Rights & Research 35

PNC Bank, NA 36 Fair Housing Center for Rights & Research

PNC Bank, NA Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 1653 506 Originations 1287 321 Percent of Complete Applications Denied 16.9% (263/1556) 32.8% (158/482) Fair Housing Center for Rights & Research 37

JPMorgan Chase Bank, NA 38 Fair Housing Center for Rights & Research

JPMorgan Chase Bank, NA Fair Housing Center for Rights & Research 39

JPMorgan Chase Bank, NA 40 Fair Housing Center for Rights & Research

JPMorgan Chase Bank, NA Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 1424 191 Originations 1019 118 Percent of Complete Applications Denied 20.7% (266/1288) 30.0% (51/170) Fair Housing Center for Rights & Research 41

CrossCountry Mortgage, Inc. 42 Fair Housing Center for Rights & Research

CrossCountry Mortgage, Inc. Fair Housing Center for Rights & Research 43

CrossCountry Mortgage, Inc. 44 Fair Housing Center for Rights & Research

CrossCountry Mortgage, Inc. Majority White Tracts Majority Nonwhite and/or Hispanic Tracts Applications 1362 313 Originations 1086 213 Percent of Complete Applications Denied 4.7% (55/1181) 8.7% (22/252) Fair Housing Center for Rights & Research 45

Fair Housing Center for Rights & Research is a not-for-profit agency whose mission is to protect and expand fair housing rights, eliminate housing discrimination, and promote integrated communities. FAIR HOUSING CENTER FOR RIGHTS & RESEARCH 2728 EUCLID AVENUE, SUITE 200 CLEVELAND, OHIO 44115 (216) 361-9240 (PHONE) (216) 426-1290 (FAX) www.thehousingcenter.org