Payments Solutions in payments automation 1 of 6
Are you looking for a flexible, cost-effective online solution to streamline your payment processes? Payments offers you a simple, convenient and cost-effective way to make regular payments via the Internet. Payments is accessible from most web-enabled PCs making payments management portable and flexible. The service s dynamic and intuitive interface guides you through the payment creation process enabling you to submit Straight Through Payments (STP) that will require no intervention by us. These are charged at a reduced cost when compared to the standard tariff for non-stp transactions. Our payment specialists can help your organisation cut costs, save time and deploy staff more productively. To make sure we deliver in the way that s right for you, our experienced specialists will focus on your individual requirements. They will help to identify the appropriate products and services for you, and to manage them in a way that meets your organisation s needs. Our regional office network makes us easily accessible and, as you would expect, we are completely integrated with the national and global banking networks. Increased security and control over your payment processing You control access to and monitor the use of all payment actions through the service administrator function. Depending on your organisation s requirements, administration may be controlled either by one or a number of individuals. Customer preferences, user permissions and security settings allow you to assign access as appropriate within your organisation. Bespoke roles are created by you from a large range of permission combinations and may be modified on an individual basis, as appropriate to your organisational and staff needs. Authentication of transactions is achieved through our mobile Authenticator Card and reader which are designed to provide a high level of security. Authenticator Cards are unique and are assigned by your service administrator to each authorised user. Sole or dual control can be facilitated for payment submissions which can be varied according to the security requirements of your organisation. Efficiency and cost savings Intuitive and dynamic, Payments advises you of errors as you input data before the payment is submitted. This enables you to process transactions quickly and at a reduced cost by passing straight through the payment process without any amendments by us Straight Through Processing (STP). To assist with STP routing, Payments has the facility to look up BIC (Bank Identifier Code) and IBAN (International Bank Account Number) details. Use of new technology results in a highly efficient product that meets the needs of an extremely demanding payments market. Payments also provides functionality that is extensive, intuitive and fully flexible, providing the scope to meet your organisation s individual needs. Maintenance time and costs are low because we host the software. You do not have to install upgrades as they are done immediately and centrally by us. Cost-effective as savings can be made on postage, paperwork and stationery. 2 of 6
Convenience and flexibility Accessible from most web-enabled PCs, Payments ensures maximum mobility for payments processing, giving you flexibility and the reassurance that it can be accessed from your contingency site very easily. Provides you with the ability to import files in a variety of formats from your organisation s accounting system, minimising errors associated with manual entry. Payment Status Messages enable faster payment confirmation, which is vital for tracking important payments. With additional Authenticator Cards provided to your service administrator, the risk of disruption from card loss is reduced. Features Validation of payment data to verify that it meets STP standards. Ability to differentiate between STP and non-stp payments and charge accordingly. Payments that are processed straight through, without any intervention by us, will be charged at a reduced cost when compared to the standard tariff. Facility to search for or validate BIC and IBAN details to assist with payment routing. Easy to use with only one password and PIN to remember. Payment types domestic BACS For Sterling payments within the UK with three-day value (via BACS). Accounts are debited only on the day the credit arrives at the destination bank account, giving you use of funds until the last possible moment. Ability to make individual payments or grouped payments such as payroll or supplier payments. CHAPS (Clearing House Automated Payments System) For same-day Sterling payments within the UK. Faster Payments For same-day Sterling payments within the UK. Ability to receive inbound payments up to 100,000 and send outbound payments up to 99,999. Internal transfer For payments or transfers within Lloyds TSB in Sterling. The remitter and beneficiary of the payment must hold an account with Lloyds TSB. Payment types Euro Euro money-mover For Euro payments effected by Euro Payment System or via a correspondent bank.. Typically paid same day but may take up to three days. Maintenance time and costs are low because we host the software. You do not have to install upgrades as they are done immediately and centrally by us. 3 of 6
International draft Cheque drawn by Lloyds TSB on a correspondent bank overseas. Can be drawn in Sterling or in a foreign currency and is payable locally. Internal transfer For payments or transfers within Lloyds TSB in Euro. The remitter and beneficiary of the payment must hold an account with Lloyds TSB. Euro multibank money-mover For payments from accounts held with other financial institutions where we have bilateral agreements. Can be used to order the movement of funds between your organisation s accounts or in favour of a third party. Basic Euro money-mover For non-urgent Euro payments through SEPA Credit Transfer (SCT), executed next working day and received two working days later. Charges shared between remitter and beneficiary. Payment types international International money-mover For currency or Sterling transfers abroad and currency transfers within the UK. Paid in one to three days. International draft Cheque drawn by Lloyds TSB on a correspondent bank abroad. Can be drawn in Sterling or foreign currency and is payable locally. Internal transfer For payments or transfers within Lloyds TSB in Sterling and foreign currency. The remitter and beneficiary of the payment must hold an account with Lloyds TSB. International multibank money-mover For payments from accounts held with other financial institutions where we have bilateral agreements. Can be used to order the movement of funds between your organisation s accounts or in favour of a third party. 4 of 6
Technical information Payments is easily accessible with technical specifications based on industry standards. For any of our electronic banking services we recommend an IBM-compatible PC with: Internet access via any reputable Internet Service Provider (ISP) Microsoft Windows 98, 2000, Microsoft Windows NT 4.0 system or Microsoft XP with a minimum of Internet Explorer (IE) 5.5 Service Pack 2 or higher. You can easily move through the screens using a keyboard or mouse. Ongoing support We can provide a full, on-site demonstration of the services available with Payments, with further advice and support accessible through our dedicated team of specialists. We regularly review requirements to ensure our electronic banking services continue to be developed to meet your business needs. Tariff For full details contact your relationship manager. Other services In addition, our money transmission and e-services managers can provide you with information on other solutions across the following areas: Reconciliation maintain up-to-date records by using your own accounting system or spreadsheet package to receive banking data. Moving cash and cheques cut the cost and time involved in moving large volumes of cash, cheques, debit and credit card vouchers. Cash management accessible via the Internet, the combination of balances, statements and Inter Account Transfers helps you to save time, improve the way you manage funds, minimise overdraft costs and maximise the interest on cash surpluses. Our experienced consultants can identify beneficial payments solutions for your organisation. If you would like to find out more about any of our electronic banking services, including Payments, please visit our website or contact your relationship manager. What to do next If you think Payments could benefit your organisation and you would like to find out more, please contact your relationship manager. Alternatively, if you would like to register for Payments, please visit our website. 5 of 6
Our service promise We aim to provide the highest level of customer service possible. If you do experience a problem, we will always seek to resolve this as quickly and efficiently as possible. If you would like a copy of our complaint procedures, please contact your relationship manager, or any of our Corporate Banking offices. You can also find details on our website, at www.lloydstsb.com/corporatemarkets Lloyds TSB Corporate Markets provides products and services suitable for businesses which have an annual turnover of at least 15m. If your turnover is less than this, please talk to your relationship manager to ensure the service is appropriate for use. lloydstsb.com/corporatemarkets Please contact us or your relationship manager if you d like this in Braille, large print or on audio tape. We accept calls made through RNID Typetalk. Lloyds TSB Corporate Markets is a trading name of Lloyds TSB Bank plc and Lloyds TSB Scotland plc. Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland no. 95237. Authorised and Regulated by the Financial Services Authority under registration numbers 119278 and 191240 respectively. Important information about compensation arrangements We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors including most individuals and small businesses are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to 85,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be 85,000 each (making a total of 170,000). The 85,000 limit relates to the combined amount in all the eligible depositor's accounts with the bank including their share of any joint account, and not to each separate account. For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website www.fscs.org.uk or call 020 7892 7300 or 0800 678 1100. Deposits with us are held with either Lloyds TSB Bank plc or Lloyds TSB Scotland plc. Eligible depositors have a separate limit of 85,000 for accounts in each bank. Accounts with Lloyds TSB Bank plc include accounts in all its divisions and under trading names: Cheltenham and Gloucester (C&G), Lloyds Bank, Lloyds TSB, Lloyds TSB Agriculture, Lloyds TSB Bank, Lloyds TSB Business, Lloyds TSB Business Banking, Lloyds TSB Commercial, Lloyds Bank Corporate Markets, Lloyds TSB Corporate Markets, Lloyds TSB Private Banking and Worldwide Service. An eligible depositor s 85,000 limit relates to the combined amount in all accounts with Lloyds TSB Bank plc. Accounts with Lloyds TSB Scotland plc include accounts in all its divisions and under trading names: Lloyds TSB Scotland Business, Lloyds TSB Scotland Business Banking, Lloyds TSB Scotland Commercial, Lloyds TSB Scotland Commercial Banking, Lloyds TSB Agriculture, Lloyds TSB Business, Lloyds TSB Business Banking, Lloyds TSB Commercial, and Lloyds TSB Private Banking. An eligible depositor s 85,000 limit relates to the combined amount in all accounts with Lloyds TSB Scotland plc. If you are unsure which bank your account is held with please check your account literature or ask at your local branch. Lloyds TSB Offshore Limited: PO Box 160, 25 New Street, St Helier, Jersey JE4 8RG. Registered in Jersey, number 4029. Regulated by the Jersey Financial Services Commission to carry on deposit taking business under the Banking Business (Jersey) Law 1991, and investment and general insurance mediation business under the Financial Services (Jersey) Law 1998. The Isle of Man branch of Lloyds TSB Offshore Limited is licensed by the Financial Supervision Commission to conduct banking and investment business, and is registered with the Insurance and Pensions authority in respect of General Business. The Guernsey branch of Lloyds TSB Offshore Limited is licensed to conduct banking, investment and insurance business by the Guernsey Financial Services Commission under the Banking Supervision (Bailiwick of Guernsey) Law 1994, the Protection of Investors (Bailiwick of Guernsey) Law 1987 and the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002. 6 of 6 PNCW-0111