POLICY DETAILS CHANGE

i 1 POLICY INFORMATION Full Name of Owner Please remember to... " Countersign any amendments Ensure that the appropriate boxes are checked Note that Submission Cut-off time is 3pm POLICY DETAILS CHANGE And for Corporate Policies Enclose photocopies of NRIC/Passport of authorised signatories Enclose copy of the latest ACRA business profile extracted not more than 3 months from submission date NRIC/Passport No. Policy Number 2 ADVICE Please note that it is mandatory to complete this section for the following transactions only: Increase Premium of Basic Plan Commencement of RSP Increase RSP Amount It is important that you have the knowledge or experience to transact in an unlisted Specific Investment Product before doing so. As such, it is recommended that you obtain advice from your Representative before completing this Application. Please complete Section 3 of this Form, which relates to Customer Knowledge Assessment. Please note that Manulife (Singapore) Pte. Ltd. (the "Company") will NOT be able to process your Application if Section 3 is not completed. A. Met Representative I/We met my Representative and: DID obtain advice from my/our Representative before submitting this Application; OR DID obtain advice from my/our Representative BUT the transaction I/We have chosen is not a transaction recommended by my/our Representative; OR notified my/our Representative that I/We do not want any advice. B. Did not meet Representative I/We DID NOT meet my/our Representative before submitting this Application. 3 1. I/We now wish to be referred to a Representative for advice before I/we submit this Application. I/We do not wish to be referred to a Representative for advice before I/we submit this Application. CUSTOMER KNOWLEDGE ASSESSMENT (CKA) If you wish to proceed with this Application or make any future transaction in an Investment-Linked Policy (ILP), it is important that you possess the required knowledge or experience in such a product. Please ensure that the following are completed: Section 3A - Your CKA Section 3B - Your CKA Outcome Section 3C - Your Acknowledgement and Decision Any inaccurate or incomplete information provided can affect the outcome of the assessment. 2. Where the policy is under Trust, Sections 3A to D must be completed by: Any Trustee who is not the Owner OR all Beneficiaries 18 years old and above for Section 49L trust under the Insurance Act. All Trustees of the policy under Section 73 of the Conveyancing & Law of Property Act. If there is more than one Trustee or Beneficiary, please attach the complete set of Section 3A to D for each additional Trustee or Beneficiary. INTERNAL USE - FOR REPRESENTATIVE INTERNAL USE - FOR STAFF Update is for New Business Client Services APSD Client No. Submitted by Servicing Rep Others (Code) Doc ID PA016 PA017 PA021 PA024 PA026 PA030 PA043 PA044 NB108 Manulife (Singapore) Pte Ltd. Reg. No. 198002116D Page 1 of 6

A. Your CKA The CKA serves as a tool to assess your knowledge and/or investment experience in Investment-Linked Policies (ILPs), and Collective lnvestment Schemes (CIS) so that appropriate advice and recommendation can be provided. Any inaccurate or incomplete information disclosed by you can potentially affect the outcome of the assessment and hence, the suitability of the advice/ recommendations made (if any). Please tick the applicable box(es) and provide details. Educational / Professional Finance-related Qualifications 1. I have Diploma or higher qualification in at least one of the following. Accountancy Capital Markets Financial Engineering Actuarial Science Commerce Financial Planning Business/Business Administration/ Economics Computational Finance Business Management/Business Studies Finance Insurance Associate Financial Planner (AFP) Diploma in Life Insurance Associate Financial Consultant (AFC) Diploma in Financial Planning Chartered Financial Analyst (CFA) Association of Chartered Certified Accountants (ACCA) Type of Qualification: Institution: Year of Attainment: Investment Experience 2. In the past 3 years, I have performed at least 6 transactions^ in sub-funds of Investment-Linked Policies (ILPs) and/or Collective Investment Schemes (CIS) which qualify as transactions in unlisted Specific Investment Products (SIPs). Unlisted SIPs are sub-funds of ILPs or CIS that are more complex as they are derivatives or may contain derivatives. Please check with your financial institution if you are not sure whether the prior transactions you have made are transactions in unlisted SIPs. For more information on investing in unlisted SIPs, you can visit http://www. moneysense.gov.sg/understanding-financial-products/investments/guides-andarticles/ investing-in-specified-investment-products.aspx ^Examples of transactions are: New ILP purchase or unit subscription Single premium top up Premium re-direction into a new ILP sub-fund Partial withdrawal Full surrender of ILP/Full redemption of unit trust Fund switch Name of Financial Institution(s): Work Experience 3. I have a minimum of 3 consecutive years of working experience in the past 10 years in at least one of the following: (i) the development/structuring/management/sales/trading/research on and analysis of investment products (ii) the provision of training in investment products (iii) accountancy, actuarial science, treasury or financial risk management activities (iv) the provision of legal advice or legal expertise in the areas listed (i) to (iii) above. Please note that general support functions such as operations, human resources, corporate services and information technology will not be considered as relevant experience. Company(ies): Designation(s): Job Nature: B. Your CKA Outcome If you have ticked at least one category under Section 3A, you have met the passing requirement of CKA. However, if none of the three categories under Section 3A applies to you, you have not fulfilled the passing requirement of CKA. Based on the information provided, I understand that I am assessed: To have knowledge and/or experience in Investment-Linked Policies and/or Collective Investment Schemes. (PASSED CKA) Not to have knowledge and/or experience in Investment-Linked Policies and/or Collective Investment Schemes. (DID NOT PASS CKA) Please approach your Representative for advice. Page 2 of 6

C. Your Acknowledgement on CKA Outcome and Advisory Decision PASSED CKA I understand that I have passed the CKA and, I understand that by choosing not to receive advice: It is my responsibility to ensure that the transaction I select is suitable for me, and I will not be able to rely on section 27 of the Financial Advisers Act to file a civil claim in the event of a loss. DID NOT PASS CKA I understand that I did not pass the CKA and, I WISH to receive advice offered by my Representative concerning this Application. Please proceed to Section 4 if you are serviced by a Manulife Representative. I DO NOT WISH to receive advice offered by my Representative concerning this Application. I CONFIRM that I wish to proceed to select my transaction without advice. PPlease proceed to Section 4. I WISH to receive advice offered by my Representative concerning this Application. Please proceed to Section 4 if you are serviced by a Manulife Representative. I DO NOT WISH to receive advice offered by my Representative concerning this Application. I CONFIRM that I wish to proceed with a transaction that is not recommended by my Representative even though I am aware and fully understand that: I have not passed my CKA; my Representative is required to give me advice; it is my responsibility to ensure the suitability of the transaction I wish to perform; if I am served by a Manulife Representative, my request to perform the transaction will be referred to the Company s senior management for consideration which will require a reasonable amount of time and I can proceed only if the Company s senior management agrees. Please proceed to Section 4 if you are serviced by a Manulife Representative. D. Additional Declaration for Policy under a Trust Section 49L (Insurance Act) Any Trustee of the policy who is not the Owner OR all Beneficiaries 18 years and above Trustee can be appointed by the Owner via Nomination of Beneficiary Form 3 Section 73 (Conveyancing & Law of Property Act) All Trustee(s) of the Policy Name NRIC Date of Assessment (DD/MM/YYYY) Page 3 of 6

4 CHANGE POLICY DETAILS A. Change Basic Plan Details 1. Increase Premium of Basic Plan to $ For Investment-Linked Policies only (Subject to minimum Sum Insured). Please complete Sections 3A to D if applicable Please provide supporting documents such as evidence of title, copies of trust deeds, audited accounts, salary details, tax returns or bank statements if amount is S$50,000 and above 2. Decrease Premium of Basic Plan to $ For Investment-Linked Policies only 3. Increase Sum Insured of Basic Plan to $ Please attach the Regular Premium Application Form or Declaration of Insurability Form where applicable as further underwriting is required 4. Decrease Sum Insured of Basic Plan to $ Please note that for Traditional Policies, a decrease in Sum Insured is considered a partial surrender of the Policy B. Change Recurring Single Premium (RSP) 1. Commence RSP as at next Policy Anniversary Amount: $ End Date: Policy Anniversary after age Frequency: Monthly Quarterly Semi-Annually Annually For SRS, only Annual mode is available. Please complete Sections 3A to D if applicable. 2. Increase RSP Amount to $ Please complete Sections 3A to D if applicable Please provide supporting documents such as evidence of title, copies of trust deeds, audited accounts, salary details, tax returns or bank statements if amount is S$50,000 and above 3. Decrease RSP Amount to $ 4. Change RSP End date to Policy Anniversary after age 5. Terminate RSP at the next Premium due date C. Change Payment Arrangement 1. Change Payment Frequency to Monthly(GIRO only) Quarterly Semi-Annually Annually 2. Change Payment Method to GIRO (Please attach Application for Interbank GIRO form) Cash / Cheque For GIRO mode, please complete the following if the Payor is NOT the Owner/Assignee/Life Insured: Payor's Name NRIC/Passport/FIN no. Relationship to Owner Annual Earned Income $ Source of Wealth Employment Inheritance Investment Savings Others Please provide supporting documents such as evidence of title, copies of trust deeds, audited accounts, salary details, tax returns or bank statements if annualised regular premium is S$50,000 and above Source of Funds Payor's Address Reasons for making payment for Owner Please enclose copy of Payor's NRIC/Passport or Evidence of incorporation, ownership, shareholdings and directorships (where applicable) 3. Terminate GIRO facility 4. Commence Premium Holiday for Years Months If duration is not specified, premium holiday will continue to be in effect as long as the policy is in force. Page 4 of 6

D. Change Rider/Supplementary Benefit Details 1. Increase Sum Insured of Rider/Supplementary Benefit to $ Name of Rider/Supplementary Benefit Please attach the Regular Premium Application Form or Declaration of Insurability Form where applicable as further underwriting is required 2. Decrease Sum Insured of Rider/Supplementary Benefit to $ Name of Rider/Supplementary Benefit 3. Add Rider(s)/Supplementary Benefit(s) Sum Insured $ Sum Insured $ Sum Insured $ Please attach the Regular Premium Application Form or Declaration of Insurability Form where applicable as further underwriting is required 4. Delete Rider(s)/Supplementary Benefit(s) Depending on the type of Rider/Supplementary Benefits, deletion will be effective at the next monthly anniversary or premium due date. E. Change Insured Person 1. Life Replacement Option 2. Keyman Replacement Option F. Change Occupation Details of Insured 1. New Occupation Title 2. Effective Date of New Occupation 3. Annual Earned Income 4. Description of Job Duties G. Other Policy-Related Changes 1. Freelook Cancellation of Policy Reason: Please note that we may request further information for underwriting purposes. Freelook Cancellation can only be exercised within 14 days from date of receipt of the policy contract by the Owner. Contract is deemed received within 7 days after date of postage. For ManuRetire Secure, please refer to your Policy Contract for information on the applicable valuation on your transaction. 2. Convert to Reduced Paid-Up Any reinvested coupon and interest will be fully withdrawn and paid out upon the conversion to reduced paid-up. 3. Change Coupon/Dividend Payout Option Coupon Dividend Accumulate Payout You will receive your payout via Cheque if you do not have an Electronic Fund Transfer (EFT) account. 4. Other Changes Reinvest Payout Fund Name(s) Page 5 of 6

5 DECLARATION & AUTHORISATION 1. I/We understand the contents of this Application and confirm that I/We wish to perform the transaction selected above. 2. I/We/The beneficiaries are not undischarged bankrupt(s). There are currently no pending or threatened bankruptcy proceedings against me/us. 3. Save as provided in this form, information provided on the Life Insured's health, occupation and engagement of hazardous activities is complete and remains accurate. 4. I/We agree to provide the Company with information of any change to the Life Insured's health, occupation or engagement of hazardous activities. 5. I/We confirm that the above information is true and correct, and I/We authorise the Company to effect the change(s) requested on my policy(ies). 6. Applicable for submission via Facsimile / Electronic mail ( Electronic Services ) where permitted by the Company - 7. I/We hereby authorise the Company to carry out the above-mentioned policy transaction(s) on my Policy received via Electronic Services. I/We acknowledge that the Company is not responsible for verifying the authencity of the instructions given by me/us or purported to be given by me/us. The Company reserves the right to withhold or disallow the execution of instructions for verification or other purposes and shall not be liable for any losses incurred in consequence. The Company retains full authority and discretion to amend the terms and manner of use of the Electronic Services (including terminating the use of such Electronic Services) at all times. Please note the transmission of instructions via Electronic Services shall be evidenced by the receipt of a successful transmission report(in the case of facsimile) or message(in the case of electronic mail). I/We agree to indemnify and hold harmless the Company against any and all losses (whether direct, indirect, special or consequential) suffered by me/us or any third party arising from or in connection with the Company accepting and acting on my/our instructions (including where relevant, the use of the Electronic Services) except where such loss is attributable to the Company s gross negligence or willful default. 8. I/We are aware that this Application will not be effective until it is formally accepted by the Company. Name Signature of Owner/Assignee Contact No. Date Additional Authorisation for Policy under a Trust Section 49L (Insurance Act) Any Trustee of the policy who is not the Owner OR all Beneficiaries 18 years and above Trustee can be appointed by the Owner via Nomination of Beneficiary Form 3 Proceeds payable to: Trustee(s) OR All Beneficiary(ies) Section 73 (Conveyancing & Law of Property Act) All Trustee(s) of the Policy Proceeds payable to: Trustee(s) for the benefit of the Beneficiary(ies) Name Date Name Date NRIC No. Contact No. NRIC No. Contact No. Name Date Name Date NRIC No. Contact No. NRIC No. Contact No. Need Help? Completed? If you wish to understand the list of purposes for which your personal data may be used or disclosed, you may refer to the Statement of Personal Data Protection located at our website (www.manulife.com.sg) Please contact your Financial Representative for further assistance. Alternatively, you may call our Client Services Officers at 6833 8188 or visit us at 51 Bras Basah Road, #01-02C Manulife Centre Singapore 189554 during service hours. For the following 6 transactions, please send us the original form with relevant documents via MAIL. Increase Sum Insured for Basic Plan Increase Premium of Basic Plan Increase Sum Insured for Rider(s)/Supp. Benefit(s) Commencement of RSP Addition of Rider(s)/Supp. Benefit(s) Increase RSP Amount For Other Requests, you may submit this form to us via Email or Fax. Mail 51 Bras Basah Road #09-00 Manulife Centre Singapore 189554 Email forms@manulife.com Fax 67322714 Page 6 of 6