AGC Oregon Columbia Chapter Health Benefit Trust

Similar documents
Voluntary Short-Term Disability Insurance

GROUP SHORT TERM DISABILITY INSURANCE PROGRAM. Wabash College

Employee Group Benefits. Empire Southwest, LLC

GROUP SHORT TERM DISABILITY INSURANCE PROGRAM. Symyx Technologies, Inc.

SHORT TERM DISABILITY INCOME PLAN. for the. Class 2 Employees. The University of Richmond

COMPANION LIFE INSURANCE COMPANY 7909 PARKLANE ROAD, SUITE 200, COLUMBIA, SC PO Box , Columbia, SC (803)

Short Term Disability GROUP BENEFIT PLAN

STANDARD INSURANCE COMPANY

Teamsters Joint Council No. 53 Retirement Trust

University of Maine System. Full-time Represented and Non-Represented Faculty. Short Term Disability Coverage

GROUP LIFE AND ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE PROGRAM. Rogers Public School District

Short Term Disability Income Plan. Benefit Booklet

Commerce Bancshares, Inc. Life

New York University. Employee Term Life Coverage

VOLUNTARY GROUP SHORT TERM DISABILITY INSURANCE PROGRAM. Forward Air Corporation

Basic Life Insurance Plan

GROUP LIFE AND ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE PROGRAM. Montgomery County Community College

GROUP SHORT TERM DISABILITY INSURANCE PROGRAM. IBEW Local Union 134

UNIMERICA LIFE INSURANCE COMPANY OF NEW YORK FOR AWI USA LLC

Employee Group Benefits UNDERWRITTEN BY SUN LIFE ASSURANCE COMPANY OF CANADA. Rabun County Board of Commissioners

Progress Energy Florida, Inc. Long-Term Disability Plan

Class 2 Disability Benefits Program 2014 Summary Plan Description

US AIRWAYS, INC. FLIGHT ATTENDANT LONG TERM DISABILITY PLAN. Summary Plan Description

TRACE SYSTEMS INC. HEALTH AND WELFARE PLAN SUMMARY PLAN DESCRIPTION

GROUP LIFE INSURANCE PLAN SUMMARY PLAN DESCRIPTION

FOREWORD on or after January 1, 2006

SHORT-TERM DISABILITY PLAN FOR SPECIFIED EMPLOYEES SUMMARY PLAN DESCRIPTION

GROUP VOLUNTARY SHORT TERM DISABILITY INSURANCE PROGRAM

Moravian College Sick/Short Term Disability Summary Plan Description

Facts About Your Benefits

Home Office: Schaumburg, Illinois Administrative Office: Philadelphia, Pennsylvania

Long-Term Disability Insurance

L-3 Communications Corporation. Long Term Disability Insurance Plan

YOUR GROUP SHORT-TERM DISABILITY BENEFITS. Crete Carrier Corporation

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)

Short-Term Disability. Summary Plan Description Executives and Physicians

YOUR BENEFIT PLAN. STRYKER CORPORATION All Active Full-time and Part-time Exempt Employees. Short Term Disability

GROUP LIFE INSURANCE CERTIFICATE

GROUP LIFE INSURANCE PROGRAM. Alden Management Services, Inc.

Sandia Group Term Life Insurance Plans

TESORO CORPORATION SHORT-TERM DISABILITY PLAN FOR SPECIFIED EMPLOYEES SUMMARY PLAN DESCRIPTION

North Community Counseling Centers, Inc. Page 1 of 9 TITLE: Employee Income Protection Plan

Human Resources Benefits Office. For Your Benefit. Disability Benefits Plan LTD Class 2. Summary Plan Description

SUMMARY PLAN DESCRIPTION INFORMATION for Plan Participants and Beneficiaries of the CLEANTECH ALLIANCE WASHINGTON HEALTH TRUST as of January 1, 2017

Long Term Disability Plan (Non-salaried Employees)

Alcatel-Lucent Long-Term Disability Plan Summary Plan Description- Management Employees Effective January 1, 2014

SMART VOLUNTARY SHORT TERM DISABILITY PLAN (VSTD)

Dependent Life Coverage Options For Your Spouse/ $5,000 Domestic Partner For Your Dependent Children* Features

LPL Financial (herein called the Policyholder)

MADISON NATIONAL LIFE INSURANCE COMPANY, INC. Mailing Address: P.O. Box 5008, Madison, Wisconsin 53705

Employee Group Benefits UNDERWRITTEN BY SUN LIFE ASSURANCE COMPANY OF CANADA

Short-Term Disability

Amazon and Subsidiaries Short Term Disability Plan

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)

Employee Group Benefits UNDERWRITTEN BY SUN LIFE ASSURANCE COMPANY OF CANADA. Rose-Hulman Institute of Technology

MONTEFIORE MEDICAL CENTER

St. Francis Health Services of Morris, Inc. Voluntary Short Term Disability

Alcatel-Lucent Long-Term Disability Plan Summary Plan Description- Management Employees Effective January 2012

Short Term Disability

Supplemental Life Insurance Summary Plan Description

First Unum Life Insurance Company

YOUR BENEFIT PLAN. Salaried Exempt Employees. Short Term Disability

Alcatel-Lucent Short Term Disability Plan Summary Plan Description. January 2015

SUMMARY PLAN DESCRIPTION

MidAmerican Energy Company. Administrative Services for Short Term Disability Plan

The Lincoln National Life Insurance Company

NOTICE OF CHANGE LIBERTY LIFE ASSURANCE COMPANY OF BOSTON

Employees Group Life Insurance Plan of Progress Energy Florida, Inc.

SUN LIFE ASSURANCE COMPANY OF CANADA

Short Term Disability Plan

000794/ ACQFED S1-EF-M1-C002

Rivier University. Wellness Plan. Summary Plan Description

PC SPECIALISTS DBA TECHNOLOGY INTEGRATION GROUP

Employee Handbook Subject: Short and Long Term Disability Benefits STD: 1/1/91

GROUP LONG TERM DISABILITY INSURANCE

BeneFlex Employee Life Insurance

GROUP LONG TERM DISABILITY INSURANCE

Sample Wrap-Around Summary Plan Description for Insured Health Plan

A-1 Contract Staffing, Inc.

SHORT TERM DISABILITY INCOME PLAN. Verso Corporation (the Employer )

Cummins Pension Plan. Summary Plan Description

Progress Energy Choice Time Plan

Trace Systems, Inc. 401(k) Plan

SUMMARY PLAN DESCRIPTION FOR THE EXPRESSJET AIRLINES, INC. LONG TERM DISABILITY PROGRAM FOR PILOTS

INTRODUCTION MISCELLANEOUS INFORMATION

AMENDMENT NO. 2 TO BE ATTACHED TO AND MADE PART OF GROUP POLICY NO.:

MidAmerican Energy Company

NOTICE AND SEVERANCE PAY

SUMMARY OF MATERIAL MODIFICATION TO THE VANGUARD GROUP, INC. BENEFIT PLAN THE VANGUARD GROUP, INC. SEVERANCE PLAN SUMMARY PLAN DESCRIPTION

Travel Accident Plan. Plan Document and Summary Plan Description

Summary Plan Description. Bacardi U.S.A., Inc. and Affiliates Health Reimbursement Account

Multnomah County Oregon. Your Group Life Insurance Plan

MONTEFIORE MEDICAL CENTER

City of Peachtree City. Short Term Disability Coverage Long Term Disability Coverage

Penske Long-Term Disability Summary Plan Description

Short Term Disability and Long Term Disability Insurance Plans

The Chemours Company. BeneFlex Vision Care Plan

ALTERNATIVE STAFFING, Inc. Essential StaffCARE Group Major Medical Expense Benefit Plan. Summary Plan Description (SPD) Wrap Document

Summary Plan Description for: The Dow Chemical Company Texas Operations Hourly Total and Permanent Disability Plan

SMART VOLUNTARY SHORT TERM DISABILITY PLAN (VSTD)

Transcription:

AGC Oregon Columbia Chapter Health Benefit Trust STD Insurance Option 2 OR 101615-0000

INTRODUCTION We are pleased to welcome you as an insured of LifeWise Assurance Company. This booklet describes your benefits under this program and replaces any other benefit booklet or certificate issued by us which you may have been given. The benefits, limitations, exclusions, and other coverage provisions described on the following pages are subject to the terms and conditions of the contract we have issued to the Policyholder. The complete contract is on file in the Policyholder s office and our headquarters in Mountlake Terrace, Washington. Throughout the booklet, we use many terms that have a specific meaning under this program. These are defined in the "Definitions" section of this booklet. The terms "you" and "your" refer to the employees under this program. The terms "we," "us," and "our" refer to LifeWise Assurance Company. We have the discretionary authority to determine eligibility for benefits and to construe the terms used in this program. LifeWise Assurance Company Stephen D. Melton, CLU President and CEO Policyholder: AGC Oregon Columbia Chapter Health Benefit Trust Policy Number: OR 101615-0000 Effective Date: January 1, 2005 Form Number: TGL 1.500 et al

TABLE OF CONTENTS Section 1...2 Schedule of Insurance...2 Section 2...3 Definitions...3 Section 3...4 Employee Provisions...4 Section 4...6 Short Term Disability Insurance Provisions...6 Section 5...7 Claim Provisions...7 Section 6...8 General Provisions...8 Statement of ERISA Rights...10 1

SECTION 1 SCHEDULE OF INSURANCE ELIGIBLE CLASSES OF EMPLOYEES All regular full-time and part-time employees of employers participating in the AGC Oregon - Columbia Chapter Health Benefit Trust who are working a minimum of 17.5 hours per week and who are enrolled in the employer s medical plan. The employees are classified as follows: Class Designation 1 Employer Units Electing $10,000 Coverage 2 Employer Units Electing $20,000 Coverage 3 Employer Units Electing $30,000 Coverage 4 Employer Units Electing $40,000 Coverage 5 Employer Units Electing $50,000 Coverage SERVICE WAITING PERIOD Employees are eligible for coverage as follows: Employees hired before 01-01-05: The policy effective date. Employees hired on or after 01-01-05: Hour Bank Employees: The first of the month following the accumulation of 130 hours, 260 hours or 390 hours as selected by the employer. All Other Employees: The first of the month following the date of hire, 30 days, 60 days, 90 days or 180 days as selected by the employer. SHORT TERM DISABILITY INSURANCE - Non-Contributory Class Weekly Benefit Amount 1 5 70% of basic weekly earnings to a maximum of $500 per week. Short Term Disability benefits (Non-Occupational) are payable on the first day of total disability due to an accident and the eighth day of total disability due to a sickness for a maximum of 26 weeks. If the employer has a sick leave program, all sick leave must be exhausted before Short Term Disability benefits are payable. Pregnancy is covered as any other sickness. Short Term Disability benefits terminate at retirement. All Short Term Disability benefit payments are subject to FICA tax, where applicable. 2

SECTION 2 DEFINITIONS ACCIDENT means a sudden and unforeseen event, definite as to time and place. ACTIVE WORK and ACTIVELY AT WORK means the performance of the regular duties of your work for the policyholder on a full-time basis. Such work must be performed: 1. at your usual place of employment or as required by the policyholder; and 2. for not less than the minimum number of hours specified in the Schedule. You will be deemed to be at actively working on a full-time basis on: 1. regularly paid vacation; and 2. regular non-work days which you are not disabled, if you were at active work on a full-time basis on the last preceding regular work day. EARNINGS means the regular pay which you receive from the policyholder. It does not include bonus, overtime pay or extra compensation other than commissions. INJURY means bodily injury which is caused by an accident and which results directly from the accident and independently of all other causes. NON-CONTRIBUTORY means that you do not pay any part of the cost of the insurance; the policyholder pays all of the premium. PARTICIPATING EMPLOYER means the employer in the AGC Oregon Columbia Chapter Health Benefit Trust. POLICY means the master document issued to the policyholder. POLICYHOLDER means the entity to whom this policy is issued, as stated on the Introduction page of this booklet. Providing EVIDENCE OF INSURABILITY means that the person must: 1. complete and sign a health and medical history form provided by us; 2. sign the form authorizing us to obtain information about that person's health; and 3. provide any additional information about that person's insurability reasonably required by us. All required information must be provided to us at the person's expense. For initial or additional insurance to become effective, the evidence of insurability must be satisfactory to, and approved by, us. SCHEDULE means the Schedule of Insurance as set forth in this booklet. SERVICE WAITING PERIOD means a period of continuous, active employment. SICKNESS means sickness, disease or pregnancy, or any condition which results in total disability beginning more than 60 days after an accident. WE, US and OUR means LifeWise Assurance Company. 3

SECTION 3 EMPLOYEE PROVISIONS CLASSES OF EMPLOYEES ELIGIBLE Only members of the classes shown in the Schedule are eligible. WHEN AN EMPLOYEE BECOMES ELIGIBLE You will become eligible upon completion of the service waiting period shown in the Schedule. WHEN AN ELIGIBLE EMPLOYEE BECOMES INSURED You shall become insured on the later of the following dates if you are actively at work on that date: 1. For Non-Contributory Insurance: a. the date you become eligible; or b. the first of the month following the date we approve evidence of insurability, if required. 2. For Contributory Insurance: a. the date you become eligible if the application for insurance is received on or prior to the date of eligibility; b. the first of the month following the date the application for insurance is received if it is received within 31 days after the date of eligibility; or c. the first of the month following the date we approve the evidence of insurability, if you: (i) make written application for insurance more than 31 days after your eligibility date; or (ii) terminated insurance while continuing to be eligible. If you are not actively at work on the date insurance is to be effective, insurance will be effective on the date you return to active work. EVIDENCE OF INSURABILITY Evidence of insurability must be submitted to us at your expense if: 1. you reapply for insurance that ended at your request or because you fail to make the required premium contribution; or 2. you apply for insurance more than 31 days after the date you became eligible; or 3. it is specified in the Schedule. If you must submit satisfactory evidence of insurability to become insured and you terminate employment, you must again submit satisfactory evidence of insurability if re-employed. CHANGES IN AMOUNT OF INSURANCE Any increases in the amount of your insurance will take effect on the effect on the first of the month following 1. the date of change; or, if later, 2. the date we approve evidence of insurability, if required. If you are not actively at work on the date when an increase in the amount of insurance is due to take effect, then the increase will not take effect until you return to active work. Decreases in the amount of your insurance will take effect on the first of the month following the date of change. 4

TERMINATION OF AN EMPLOYEE'S INSURANCE Your insurance will cease on the earliest date below: 1. the last day of the month in which you cease to be in a class eligible for insurance; 2. the date the policy is canceled; 3. the date the employer ceases participation in the association; or 4. the date you fail to make a required premium contribution, if premium contributions are required; or 5. the last day of the month in which you cease to be actively at work, except if you cease active work as a result of: a. Labor dispute. Your basic life and disability insurance will be continued if you elect to pay the premium to the policyholder. Such insurance will not continue for more than 6 months past your last day of active work. 5

SECTION 4 SHORT TERM DISABILITY INSURANCE PROVISIONS TOTAL DISABILITY BENEFIT We will begin paying Short Term Disability benefits in amounts shown in the Schedule when we receive due proof that: 1. you became totally disabled due to sickness or injury while insured under this policy; and 2. you are under the direct care of a licensed physician; and 3. you do not engage in any work for wage or profit; and 4. your total disability has continued for a period of consecutive days from the day you became totally disabled through the day benefits start as shown in the Schedule. Termination of Weekly Benefits We will stop paying weekly benefits on the earlier of the following dates: 1. the date you cease to be totally disabled; or 2. the date the maximum benefit period has been reached. Successive Periods of Total Disability Separate periods of total disability resulting from the same or related causes will be considered one period of total disability unless separated by your return to active work for at least 14 days. Separate periods of total disability resulting from unrelated causes will be considered one period of total disability unless separated by your return to active work for at least one full day. Pregnancy Pregnancy or childbirth shall be covered as sickness under these provisions. Maximum Benefit The maximum benefit is shown in the Schedule. Exclusions Short Term Disability benefits will not be paid if your total disability results from or is contributed to by one of the following: 1. injury or sickness arising out of, or in the course of, any employment for wage or profit; 2. injury or sickness which is covered under any Worker's Compensation or similar law; or 3. intentionally self-inflicted injuries. PAYMENT OF BENEFITS Benefits will be paid to you, if living, otherwise to your estate. The Claim Provisions, Section 5, apply to this coverage. DEFINITIONS "Physician" means a person who: 1. is licensed to practice medicine, and prescribe and administer drugs or to perform surgery; or 2. is legally qualified as a medical practitioner and required to be recognized under the policy for insurance purposes according to the insurance statutes/regulations of the governing jurisdictions; and 3. is not you or your spouse, daughter, son, father, mother, sister or brother. "Total disability" or "totally disabled" means that you are unable, due to sickness or injury, to perform the material duties of your work. 6

SECTION 5 CLAIM PROVISIONS Applies to all coverage except Life Insurance NOTICE OF CLAIM Written notice of claim must be given within 20 days after a covered loss occurs or begins or as soon after that as possible. The notice must be sent to us at our Home Office in Mountlake Terrace, Washington. The terms of the notice shall clearly identify you. CLAIM FORMS When a notice of claim is received by us, we will furnish forms for filing proofs of loss. If the forms are not furnished within 20 days after receipt of such notice, a written statement from you as to the nature and extent of the loss sent to us within the time limit stated in the Proof of Loss section below, will be deemed proof of loss. PROOF OF LOSS In case of a continuing loss for which we make recurrent payments, you must give written proof of loss to us within 90 days after the end of each period for which an amount is payable. For any other loss, written proof must be given within 90 days after the date of loss. Failure to furnish proof within the time frame required will not void or reduce a claim if the proof is furnished as soon as it is reasonably possible to do so. Except in the event of legal incompetence, this extension of the time limit shall in no event exceed one year. TIME OF PAYMENT OF CLAIM All payments will be made when we receive proof of loss; however, for any loss for which recurrent payments are provided, benefit amounts shall be paid as they accrue, but at least once per month. Any unpaid balance at the end of the period for which we are liable will be paid when we receive proof of loss. PHYSICAL EXAMINATION AND AUTOPSY We will, at our own expense, have the right to have you examined as often as we may reasonably require when a claim is pending. We will also have the right to have any autopsy performed unless forbidden by law. 7

SECTION 6 GENERAL PROVISIONS EXECUTION OF POLICY The policy is executed at our Home Office in Mountlake Terrace, Washington. INCONTESTABILITY We will not contest the policy after two years from the date of onset of issue except for failure to pay premium. No statement made by you will be used to deny a claim after the person's coverage has been in force for a period of two years during your life; then only if the statement is made in writing and signed by you. STATEMENT NOT WARRANTIES All statements made by the policyholder or by you will, in the absence of fraud, be deemed representations and not warranties. No statement made by the policyholder or by you to obtain insurance will be used to avoid or reduce the insurance unless: 1. it is made in writing; 2. it is signed by the policyholder or you; and 3. a copy is sent to the policyholder, you or your beneficiary. BOOKLETS We will issue booklets to the policyholder for delivery to each employee. The policyholder will be responsible for giving the booklets to the employee. The booklet will show the benefits provided under the policy. It will set forth any changes in benefits due to age, to whom benefits will be paid and the terms of the Conversion Privilege. Nothing in the booklet will change or void the terms of the policy. CLERICAL ERROR Clerical error will not void insurance otherwise validly in force nor will it keep in force insurance which otherwise would cease. ASSIGNMENT You may assign all rights in and to the life insurance. An assignment will transfer your interest and any beneficiary to the assignee. Any such assignment will remain in force until changed by the assignee. No assignment will be in effect until a copy is filed with us. However, the assignment may be filed with the policyholder if we agree in advance. We are not responsible for the validity or sufficiency of any assignment. The Beneficiary Provisions will not apply for coverage that has been assigned. MISSTATEMENT OF AGE OR SEX If your age or sex has been misstated, an equitable adjustment will be made in the premium. If the amount of the benefit is dependent on your age or sex, as shown in the Reduction Schedule, the amount of the benefit will be the amount you would have been entitled to if your correct age and sex were known. WORKERS' COMPENSATION NOT COVERED The policy is not in lieu of Workers' Compensation coverage and does not relieve any employer of the need to provide such coverage. LEGAL ACTIONS No attempt to recover on the policy through legal actions may be made until at least 60 days after written proof of loss has been furnished as required by the policy. No such action may be started later than three years from the time written proof of loss is required to be furnished. CONFORMITY WITH LAWS Any policy provision which, on the policy effective date, is in conflict with the law of the place of issue is amended to comply. 8

DUAL COVERAGE PRECLUDED No person may be insured under this policy as: 1. An employee of more than one employer; 2. A dependent of more than one employee; or 3. Both an employee and a dependent. POLICY TERMINATION The policyholder may terminate the policy by giving us at least 31 days prior written notice. We may terminate the policy as of any premium due date by giving at least 31 days advance written notice to the policyholder if any of the following occurs: 1. If on a non-contributory plan, less than 100% of the eligible employees are insured under the policy. 2. If on a contributory plan, less than 75% of the eligible employees are insured under the policy. 3. If less than 10 eligible employees are insured under the policy. 4. If less than the minimum required by law are insured under the policy. We may terminate the policy at any time after it has been in effect for 12 months by giving advance written notice to the policyholder. 9

Statement of ERISA Rights If your group plan is subject to the Employee Retirement Income Security Act of 1974 (ERISA), as a participant in an employee welfare benefit plan, you have certain rights and protections. This section of your plan explains those rights. Please Note: When used in this section, the term plan refers to the employee s welfare benefit plan, not LifeWise Assurance Company. The plan administrator is the Plan Sponsor or an administrator named by the Plan Sponsor. LifeWise Assurance Company is not the ERISA plan administrator. ERISA provides that all plan participants shall be entitled to: 1. Receive Information About Your Plan and Benefits: a. Examine, without charge, at the plan administrator's office and at other specified locations, such as worksites and union halls, all documents governing the plan, including insurance contracts and collective bargaining agreements, and a copy of the latest annual report (Form 5500 Series) filed by the plan with the U.S. Department of Labor and available at the Public Disclosure Room of the Employee Benefits Security Administration. b. Obtain, upon written request to the plan administrator, copies of documents governing the operation of the plan, including insurance contracts and collective bargaining agreements, and copies of the latest annual report (Form 5500 Series) and updated summary plan description. The administrator may make a reasonable charge for the copies. c. Receive a summary of the plan's annual financial report. The plan administrator is required by law to furnish each participant with a copy of this summary annual report. 2. Prudent Actions by Plan Fiduciaries: In addition to creating rights for plan participants ERISA imposes duties upon the people who are responsible for the operation of the employee benefit plan. The people who operate your plan are called fiduciaries of the plan. (LifeWise Assurance Company is a fiduciary only with respect to claims processing and payment. However, we do have the discretionary authority to determine eligibility for benefits and to construe the terms used in this program.) The fiduciaries who operate your plan have a duty to do so prudently and in the interest of you and other plan participants and beneficiaries. No one, including your employer, your union, or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a welfare benefit or exercising your rights under ERISA. 3. Enforce Your Rights: If your claim for a welfare benefit is denied or ignored, in whole or in part, you have a right to know why this was done, to obtain copies of documents relating to the decision without charge, and to appeal any denial, all within certain time schedules. Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request a copy of plan documents or the latest annual report from the plan and do not receive them within 30 days, you may file suit in a Federal court. In such a case, the court may require the plan administrator to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the administrator. If you have a claim for benefits which is denied or ignored, in whole or in part, or not processed within the time shown in the claims procedures, you may file suit in a state or Federal court. If it should happen that plan fiduciaries misuse the plan's money, or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a Federal court. The court will decide who should pay court costs and legal fees. If you are successful the court may order the person you have sued to pay these costs and fees. If you lose, the court may order you to pay these costs and fees, for example, if it finds your claim is frivolous. 10

4. Assistance with Your Questions: If you have any questions about your plan, you should contact the plan administrator. If you have any questions about this statement or about your rights under ERISA, or if you need assistance in obtaining documents from the plan administrator, you should contact the nearest office of the Employee Benefits Security Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Employee Benefits Security Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications about your rights and responsibilities under ERISA by calling the publications hotline of the Employee Benefits Security Administration. 11

Claim Procedures for Disability Income Insurance Plans 1. Claims for Benefits: If you would like to present a claim for benefits for yourself, you should obtain a claim form(s) from your Employer or us. The applicable section of such form (s) should be completed by (1) you; (2) the Employer or Administrator, if applicable; and (3) the Attending Physician or hospital. Following completion, the claim form(s) must be forwarded to us. The individual authorized to evaluate claims will determine if benefits are payable and, if due, issue payment(s) to you. We will make a decision no more than 45 days after we receive your claim. The time for decision may be extended for two additional 30 day periods provided that, prior to any extension period, we notify you in writing that an extension is necessary due to matters beyond the control of the plan, we identify those matters and give the date by which we expect to render our decision. If your claim is extended due to your failure to submit information necessary to decide your claim, the time for decision shall be tolled from the date on which the notification of the extension is sent to you until the date we receive your response to our request. The written decision will include: a. specific reasons for the decision b. specific references to the plan provisions on which the decision was based, c. a description of any additional material or information necessary for you to perfect the claim and an explanation of why such material or information is necessary, d. a description of the review procedures and time limits applicable to such procedures, e. a statement that you have the right to bring a civil action under section 502(a) of ERISA after you appeal our decision and after you receive a written denial on appeal, and f. (1) if an internal rule, guideline, protocol, or other similar criterion was relied upon in making the denial, either (i) the specific rule, guideline, protocol or other similar criterion, or (ii) a statement that such a rule, guideline, protocol or other similar criterion was relied upon in making the denial and that a copy will be provided free of change to you upon request, or (2) if denial is based on medical judgment, either (i) an explanation of the scientific or clinical judgment for the determination, applying the terms of the plan to your medical circumstances, or (ii) a statement that such explanation will be provided to you free of charge upon request. 2. Appealing Denial of Claims: On any wholly or partially denied claim, you or your representative may appeal to us for a full and fair review. You may: a. request a review upon written application within 180 days of the claim denial; or b. request, free of charge, copies of all documents, records, and other information relevant to your claim; and c. submit written comments, documents, records and other information relating to your claim. We will make a decision no more than 45 days after we receive your appeal. The time for decision may be extended for one additional 45 day period provided that, prior to the extension, we notify you in writing that an extension is necessary due to special circumstances, identify those circumstances and give the date by which we expect to render our decision. If you claim is extended due to your failure to submit information necessary to decide your claim on appeal, the time for decision shall be tolled from the date on which the notification of the extension is sent to you until the date we receive your response to the request. The written decision will include specific references to the plan provisions on which the decision is based and any other notices(s), statement(s) or information required by applicable law. If your appeal is also denied, or if you do not receive a timely response, you have the right to bring a civil action under section 502(a) of ERISA after you have received a written denial on appeal. 12

13

LifeWise Assurance Company P.O. Box 2272 Seattle, WA 98111-2272 425-918-4575 1-800-258-0394 www.lifewiseac.com