Summary of Benefits and Coverage: What this Plan Covers & What it Costs Coverage for: Individual / Family Plan Type: HMO

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Kaiser Permanente: HMO Group Plan Coverage Period: 01/01/2016-12/31/2016 Summary of Benefits and Coverage: What this Plan Covers & What it Costs Coverage for: Individual / Family Plan Type: HMO This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.kp.org/plandocuments or by calling 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands). Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for specific? Is there an out of pocket limit on my expenses? What is not included in the out of pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there this plan doesn't cover? $0 See Chart on Page 2 for your costs for this plan covers. No. Yes. $2,500 individual / $7,500 family Premiums, balance-billed charges, and health care this plan doesn't cover. No. Yes. For a list of preferred providers, see www.kp.org or call 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands). Yes. Written approval is required to see most specialists. Yes. You don't have to meet deductibles for specific, but see the chart starting on page 2 for other costs for this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered. This limit helps you plan for health care expenses. Even though you pay these expenses, they don't count toward the out-of-pocket limit. The chart starting on page 2 describes any limits on what the plan will pay for specific covered, such as office visits. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered. Be aware, your in-network doctor or hospital may use an out-of-network provider for some. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. This plan will pay some or all of the costs to see a specialist for covered but only if you have the plan's permission before you see the specialist. Some of the this plan doesn't cover are listed on page 5. See your policy or plan document for additional information about excluded. www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 1 of 8

Common Medical Event If you visit a health care provider's office or clinic If you have a test If you need drugs to treat your illness or condition More information about prescription drug coverage is available at www.kp.org/ formulary. Copayments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Coinsurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan's allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven't met your deductible. The amount the plan pays for covered is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use plan providers by charging you lower deductibles, copayments and coinsurance amounts. Services You May Need Primary care visit to treat an injury or illness Plan Provider Non-Plan Provider Limitations & Exceptions $15/visit none Specialist visit $15/visit none Other practitioner office visit Preventive care/ screening/ immunization Diagnostic test (xray, blood work) Imaging (CT/PET scans, MRI's) none No charge for immunizations; No Charge/primary care visit Lab: 10% coinsurance; Xray: 10% coinsurance none Lab: Inpatient fee included in hospital stay; Xray: Inpatient fee included in hospital stay 10% coinsurance Inpatient fee included in hospital stay Generic drugs No Charge contraceptives per formulary Preferred brand drugs Non-preferred brand drugs No Charge contraceptives per formulary No Charge contraceptives per formulary Specialty drugs No Charge contraceptives per formulary www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 2 of 8

Common Medical Event If you have outpatient surgery If you need immediate medical attention If you have a hospital stay If you have mental health, behavioral health, or substance abuse needs Services You May Need Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees Emergency room Emergency medical transportation Urgent care Facility fee (e.g., hospital room) Physician/surgeon fee Mental/Behavioral health outpatient Mental/Behavioral health inpatient Substance use disorder outpatient Substance use disorder inpatient Plan Provider Non-Plan Provider Limitations & Exceptions $15/visit none Included in the facility fee none $75/visit Covered under HMO benefit Must notify KP within 48 hours if admitted to a non plan provider; Limited to initial emergency only; copay is waived if admitted as an inpatient. 20% coinsurance Covered under HMO benefit none $15/visit; 20% coinsurance (out of area) Covered under HMO benefit none $75/day none Included in the facility fee none $15/visit none $75/day none $15/visit none $75/day none www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 3 of 8

Common Medical Event If you are pregnant If you need help recovering or have other special health needs If your child needs dental or eye care Services You May Need Prenatal and postnatal care Delivery and all inpatient Plan Provider No Charge/Confirmed pregnancy Non-Plan Provider Limitations & Exceptions Routine care is covered at no charge. All other care, such as complications of pregnancy and false labor, is covered at the applicable copay or coinsurance Delivery: No Charge. $75/day, newborn inpatient Home health care No Charge Rehabilitation Habilitation $75/day (inpatient); $15/visit (outpatient) Physician visit covered at primary care visit copay none Not covered No coverage for habilitation Skilled nursing care No Charge Limited to 120 days/benefit period Durable medical equipment 50% coinsurance diabetes equipment Hospice service No Charge 20% for all other equipment Includes two 90-day periods, followed by unlimited number of 60-day periods Eye exam $15/visit none Glasses none Dental check-up No coverage for Dental Check-up www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 4 of 8

Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn't a complete list. Check your policy or plan document for other excluded.) Acupuncture Chiropractic Care Cosmetic Surgery Dental check-up (Child) Generic drugs Glasses Habilitation Long-Term/Custodial Nursing Home Care Non-Emergency Care when Travelling Outside the U.S. Non-preferred brand drugs Preferred brand drugs Private-Duty Nursing Routine Dental Services (Adult) Routine Foot Care Specialty drugs Weight Loss Programs Other Covered Services (This isn't a complete list. Check your policy or plan document for other covered and your costs for these.) Bariatric Surgery Hearing Aids Infertility Treatment Routine Eye Exam (Adult) Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact the plan at 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands). You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: Customer Service at 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands) or online at http://www.kp.org/member. Additionally, you may contact the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the State of Hawaii Department of Commerce and Consumer Affairs at: Hawaii Insurance Division Health Insurance Branch PO Box 3614 Honolulu, HI 96811 or call 1-808-586-2804 for the Hawaii Insurance Division of the Department of Commerce and Consumer Affairs. Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as minimum essential coverage. This plan or policy does provide minimum essential coverage. www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 5 of 8

Does this Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health coverage does meet the minimum value standard for the benefits it provides. Language Access Services: Spanish (Español): Para obtener asistencia en Español, llame al 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands) Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands) Chinese ( 中文 ): 如果需要中文的帮助, 请拨打这个号码 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands) Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-808-432-5955 (Oahu) or 1-800-966-5955 (Neighbor Islands) To see examples of how this plan might cover costs for a sample medical situation, see the next page. www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 6 of 8

About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. This is not a cost estimator. Don't use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan pays $7,260 Patient pays $280 Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient Pays: Deductibles $0 Copays $80 Coinsurance $0 Limits or exclusions $200 Total $280 Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan pays $1,700 Patient pays $3,700 Sample care costs: Prescriptions $2,900 Medical Equipment and Supplies $1,300 Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient Pays: Deductibles $0 Copays $200 Coinsurance $600 Limits or exclusions $2,900 Total $3,700 Note: These numbers assume the patient is participating in our diabetes wellness program. If you have diabetes and do not participate in the wellness program, your costs may be higher. For more information about the diabetes wellness program, please contact: 1-808-432-5955(Oahu) or 1-800-966-5955 (Neighbor Islands) Total amounts above are based on subscriber only www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 7 of 8

Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don't include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren't specific to a particular geographic area or health plan. The patient's condition was not an excluded or preexisting condition. All and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn't covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor's advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can't use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you'll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you'll pay in out-of-pocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. www.kp.org. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at 8 of 8