SEPA BUSINESS-TO-BUSINESS DIRECT DEBIT SCHEME CUSTOMER-TO-BANK IMPLEMENTATION GUIDELINES

Doc: EPC131-08 26 January 2015 (Version 7.0 Approved) EPC SEPA BUSINESS-TO-BUSINESS DIRECT DEBIT SCHEME CUSTOMER-TO-BANK IMPLEMENTATION GUIDELINES Abstract Document Reference Issue This document sets out the rules for implementing Version 7.0 of the SEPA Business-to-Business Direct Debit Scheme Rulebook based on Version 2009 of the customer-to-bank direct debit ISO 20022 XML message standards. EPC131-08 Version 7.0 Approved Date of Issue 26 January 2015 Reason for Issue Reviewed by Produced by Authorised by Circulation Approval for publication by the December 2014 Plenary EPC EPC EPC Publicly available Effective Date 20 November 2016 Note Changed in line with the approved changes to the Rulebook effective 2016. Conseil Européen des Paiements AISBL Cours Saint-Michel 30 B 1040 Brussels Tel: +32 2 733 35 33 Fax: +32 2 736 49 88 Enterprise N 0873.268.927 www.epc-cep.eu secretariat@epc-cep.eu 2015 Copyright European Payments Council (EPC) AISBL: Reproduction for non-commercial purposes is authorised, with acknowledgement of the source

TABLE OF CONTENTS 0 DOCUMENT INFORMATION... 2 0.1 REFERENCES... 2 0.2 CHANGE HISTORY... 2 0.3 PURPOSE OF DOCUMENT... 3 1 INTRODUCTION... 4 1.1 COVERAGE OF THESE SEPA IMPLEMENTATION GUIDELINES... 4 1.2 USE OF THESE GUIDELINES BY THE INSTRUCTING AND INSTRUCTED PARTIES... 6 1.3 NOTATION CONVENTIONS... 6 1.4 CHARACTER SET... 8 1.5 GENERAL MESSAGE ELEMENT SPECIFICATIONS... 9 1.5.1 BIC... 9 1.5.2 Identifier of the Creditor (AT-02)... 9 1.5.3 Mandate Identification (AT-01 Unique Mandate Reference)... 10 1.5.4 SMNDA... 10 1.6 IMPLEMENTATION OF ISO 20022 XML RULES... 10 2 RECOMMENDED CUSTOMER-TO-BANK AND BANK-TO-CUSTOMER MESSAGES... 11 2.1 BUSINESS CUSTOMER TO BANK DIRECT DEBIT COLLECTION DATASET (DS-03)... 11 2.1.1 Use of Customer Direct Debit Initiation (pain.008.001.02)... 11 2.2 CUSTOMER TO BANK REVERSAL INSTRUCTION FOR A COLLECTION (BASED ON DS-07 AND DS-03)... 42 2.2.1 Use of the Customer to Bank Payment (pain.007.001.02)... 42 2.2.2 Specifications... 54 2.3 BANK TO CUSTOMER DIRECT DEBIT REJECT DATASET (BASED ON DS-05)... 54 2.3.1 Use of the Customer Payment Status Report (pain.002.001.03)... 54 2.3.2 Specifications... 66 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 1

0 DOCUMENT INFORMATION 0.1 References This section lists relevant documents of interest. Document Number Title Issued by: [1] EPC222-07 SEPA Business-to-Business Direct Debit Scheme Rulebook Version 7.0 [2] - ISO 20022 XML Direct Debits and Related message standards, September 2009: Initiation Clearing and Settlement EPC ISO 20022 [3] ISO 3166 Country Codes ISO [4] ISO 4217 Currency Code List ISO [5] ISO 9362 Business Identifier Codes (BIC) ISO [6] ISO 13616 IBAN: International Bank Account Number ISO 1 [7] ISO/IEC 7064 Information technology - Security techniques - Check character systems [8] EPC129-09 SEPA B2B Direct Debit Scheme E-Mandate Service Implementation Guidelines ISO EPC [9] EPC217-08 SEPA Requirements for an Extended Character Set EPC 0.2 Change History Issue number Dated Reason for revision V1.1 20081218 EPC Plenary approval 17 December 2008 V1.2 20090630 EPC Plenary approval June 2009 V2.0 20091101 EPC Plenary approval October 2009 V3.0 20101101 EPC Plenary approval September 2010 V4.0 20111117 EPC Plenary approval September 2011 V5.0 20121130 EPC Plenary approval September 2012 1 See also http://www.swift.com/products/bic_registration/iban_format_registration SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 2

V6.0 20141125 EPC Plenary approval October 2014 V7.0 20150126 EPC Plenary approval December 2014 0.3 Purpose of Document The objective of these Guidelines is to define the rules to be applied to the ISO 20022 XML message standards for the implementation of the SEPA Business-to-Business Direct Debits in the customer-to-bank space. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 3

1 INTRODUCTION This document sets out the SEPA rules for implementing the business-to-business (B2B) customer-to-bank direct debit ISO 20022 XML initiation message standards. The SEPA B2B Direct Debit Scheme Rulebook defines data sets which are implemented in the relevant ISO 20022 XML message standard as follows. SEPA Direct Debit Scheme Rulebook DS-03 Business Customer to bank Collection DS-06 Bank to Business Customer Direct Debit Information Reject based on DS-05 for the Bank to Customer space ISO 20022 XML Message Standards Customer Direct Debit Initiation (pain.008.001.02) Statements/advice ISO 20022 XML standards are covered separately Reject Customer Payment Status Report (pain.002.001.03) The use of customer-to-bank and bank-to-customer XML standards is recommended as are these Guidelines. 1.1 Coverage of these SEPA Implementation Guidelines The purpose of these SEPA Implementation Guidelines, hereafter referred to as the Guidelines, is to provide guidance on the use of the payment initiation Global ISO 20022 XML standards (the pain messages) in initiating SEPA B2B Direct Debit payments as defined in the SEPA B2B Direct Debit scheme rulebook and supplemented by processing requirements. The implementation of the messages and the compliance with these guidelines are strongly recommended. The Guidelines are fully aligned to the SEPA B2B requirements as defined in the Rulebook and identify message elements needed for initiating SEPA payments while recognising message elements that may be available for use in Additional Optional Services (AOS), as shown below. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 4

Global ISO 20022 XML Message Standards Message elements from the ISO messages corresponding to Rulebook requirements Message elements that are mandatory in the ISO messages or needed for Processing Message elements from the ISO messages available for use by AOS within an EPC Governance framework Message elements from ISO messages not applicable to SEPA EPC Implementation Guidelines for SEPA B2B subset, identifying elements - to be used as defined in ISO - to be used with SEPA usage rules (from or completing the Rulebook) SEPA B2B Payments To be developed and documented by AOS Communities Not available for use in SEPA payments Figure 1 These Guidelines define the SEPA B2B Direct Debit Mandatory Subset 2 of the Global ISO 20022 XML standard that consists of message elements: required in the Rulebook as business requirements needed for processing by banks, clearing and settlement mechanisms and bank customers Elements needed for specific national regulatory requirements are not considered in these guidelines. They have to be dealt with at national level without being regarded as an AOS. These message elements define the SEPA B2B Direct Debit service and are denoted by yellow shading in the message structures given in the following chapters. Only these elements are further detailed with relevant SEPA B2B Direct Debit requirements, such as the use of the message element, its components or the values that must be used. Usage rules, for example, may indicate limits on the number of repetitions, or code value restrictions, while format rules may be used to indicate the allowable combinations of components of a message element. These Guidelines also recognise message elements and the usage rules in the ISO 20022 XML standard that may be available for use in an AOS, subject to a governance framework to be defined by the EPC. The definition and documentation of these message elements are a matter for the AOS communities involved. These message elements are denoted by white shading. Where there are message elements that do not apply to SEPA payments, these are denoted with red shading in the right-most column of the message structures. To date, few such message elements have been identified. 2 The SEPA Business-to-Business Direct Debit Mandatory subset is hereafter known as the SEPA B2B Direct Debit service. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 5

1.2 Use of these Guidelines by the instructing and instructed parties 3 SEPA B2B Direct Debit payments are executed using messages only containing message elements defined as part of the SEPA B2B Direct Debit Subset (shaded yellow in Figure 2). Payments that include message elements that are defined and documented by AOS communities (shaded white in Figure 2) are considered as SEPA payments, but not as SEPA B2B Direct Debit payments. It is the responsibility of the instructing customer and instructed bank of the message to ensure that message elements defined for use in an AOS are only included in messages sent to AOS community members. The instructed bank receiving a message containing AOS-related message elements, but which is not a member of this AOS community, may ignore the information, that is, not use it for processing, nor forward it to the next party in the chain. The instructed bank, however, may reject the message for this reason. 1.3 Notation Conventions The Guidelines are presented in a similar format than the one used in the ISO 20022 XML standard. # SEPA 1.00 1..1 Message root ++Sublevel 1 +++Sublevel 2 1..1 1.01 1..1 Message root ++Sublevel 1 +++Sublevel 2 ++++Sublevel 3 SEPA Usage Rule(s) SEPA Format Rule(s) (e.g. Mandatory) (Yellow: that is part of the SEPA Core Service) SEPA Rulebook SEPA Usage Rule(s) ISO Length SEPA Length xs:choice (Attribute used in Rulebook) (e.g. Only SEPA is allowed.) (Yellow: that is part of the SEPA Core Service) SEPA Code restrictions SEPA SingleEuroPaymentsArea Payment must be executed following the Single Euro Payments Area scheme. 3 Instructing and instructed parties include CSMs. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 6

Where: 1.02 1..1 Message root ++Sublevel 1 +++Sublevel 2 ++++Sublevel 3 1.0n 0..1 Message root ++Sublevel 1 (White: that is not part of the Core Service but is available for use in a SEPA AOS) (Red: that is not to be used in SEPA Payments) Figure 2 Column 1 indicates the message element Index number specific to these Implementation Guidelines. As a result, the Index numbers differ from the ones used in the relating ISO 20022 Message Definition Report, PDF version. Components of message elements that are not allowed in SEPA payments or where no SEPA requirements are defined are not displayed in full as the ISO 20022 XML standard applies. Column 2 indicates the mandatory or optional status and the number of repetitions defined by the, e.g.: o 0..1 element is optional and may only be present once o 0..n element is optional with unlimited repetition o 1..1 element is mandatory and must be present exactly once o 1..n element is mandatory with unlimited repetition The displayed SEPA multiplicity may thus differ from the one of the ISO 20022 XML standard. When an element is shaded yellow, possible remaining ISO 20022 occurrences are available for use in an AOS. Empty elements are not allowed (i.e. a message shall not contain elements without content). Column 3 indicates the full path of an element where the last line contains the name of the message element as defined in the ISO 20022 XML standard. When an element contains sub-elements these are indented to the right and noted with a plus sign (+) per level. Column 4 specifies in italic characters the as additional rules to those specified in the ISO 20022 XML standard, which are shown in non-italic characters. o When defined in the Rulebook, the attribute is indicated by the attribute name and where applicable, the number, i.e., AT-nn. Those message elements are shaded yellow. o When the message element relates to inter-bank processing requirements, it is shaded yellow. o When the message element specified in the ISO 20022 XML standard is used for SEPA payments without change (regarding the definition and any usage rules), no specific SEPA Core requirements are provided and is shaded yellow. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 7

o When the message element is specified in the ISO 20022 XML standard as optional, but is mandatory in SEPA Core requirements, this is specified as Mandatory and is shaded yellow. o When the message element is not available for use in SEPA payments, this is indicated with red shading. Note that these message elements are similarly not available for use in an AOS. o The SEPA length is indicated for every message element (if applicable), even if it is the same length as in the ISO 20022 XML standard. Column 4 may also indicate conditional relationships between components of a message element, for example, either component 1 or component 2 must be present, but not both (indicated, in empty lines without index number, in the column 4 with xs:choice ). In such case, the choice is to be made between the two following subelements, if both are shaded yellow. 1.4 Character Set The character set issue centres on the use of the full set of characters in the message elements. Two considerations are: While banks and their customers must be allowed to use the character set currently in use at national level, Banks and their customers throughout SEPA cannot be required to support the full character set used in SEPA countries. Therefore: The ISO 20022 XML messages allow for the full range of global language requirements (UTF-8) Banks and their customers must be able to support the Latin character set commonly used in international communication, as follows: a b c d e f g h i j k l m n o p q r s t u v w x y z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 / -? : ( )., ' + Space References, identifications and identifiers must respect the following: o Content is restricted to the Latin character set as defined above o Content must not start or end with a / o Content must not contain // s However, there may be bilateral or multilateral agreements to support one or more sets of characters beyond the Latin character set referred to above. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 8

1.5 General Specifications 1.5.1 BIC The BIC used to identify financial institutions (Agents in the ISO 20022 XML standards) may be either BIC 11 or BIC 8. 1.5.2 Identifier of the Creditor (AT-02) The Creditor is identified in the scheme by an identifier as defined below. In these Guidelines, this identifier is indicated in the ISO 20022 data element Creditor Scheme Identification. The creditor can be a legal entity, or an association that is not a legal entity, or a person. This identifier must be stable over time, to enable the Debtor and the Debtor Bank to come back to the Creditor for Refunds and complaints, and to check the existence of a valid Mandate at the presentation of Collections by the Creditor. The Creditor identifier has the attributes defined in the Rulebook under AT-02. This section also applies to AT-18 The identifier of the original Creditor who issued the Mandate. The data element is case and space insensitive. Format Rule: Positions 1 and 2 contain the ISO country code Positions 3 and 4 contain the check digits Positions 5 to 7 contain the Creditor Business Code. When the Creditor Business Code is not used, then the value is set to ZZZ. The Creditor Business Code cannot contain spaces. Positions 8 up to 35 contain the country-specific identifier Note: the calculation of the check digit requires the following preliminary steps: o Disregard positions 5 to 7 o Take the country-specific part, positions 8 to 35, and delete all non-alphanumeric characters o Add the ISO country code and 00 to the right-hand end o Convert letters to digits in accordance with conversion table 1 o Apply the check character system MOD 97-10 (see ISO 7064) A = 10 G = 16 M = 22 S = 28 Y = 34 B = 11 H = 17 N = 23 T = 29 Z = 35 C = 12 I = 18 O = 24 U = 30 D = 13 J = 19 P = 25 V = 31 E = 14 K = 20 Q = 26 W = 32 F = 15 L = 21 R = 27 X = 33 Table 1 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 9

1.5.3 Mandate Identification (AT-01 Unique Mandate Reference) This data element is case insensitive. For example: Mandate Identification 123AAa45678, 123aaA45678, 123aaa45678 and 123AAA45678 shall be considered identical. 1.5.4 SMNDA In the previous versions of the Guidelines, the acronym SMNDA was used to indicate Same Mandate with a New Debtor Agent. However, when the Creditor only receives the IBAN it will not always be possible to derive if an account change took place in the same or in another bank. To better accommodate this situation, the definition of the acronym SMNDA has been updated to indicate Same Mandate with a New Debtor Account. 1.6 Implementation of ISO 20022 XML rules This document should be read in conjunction with the ISO 20022 XML message standards. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 10

2 RECOMMENDED CUSTOMER-TO-BANK AND BANK-TO-CUSTOMER MESSAGES The Guidelines prescribe, where relevant and dictated by the Rulebooks, usage rules for the EPC recommended customer-to-bank and bank-to-customer ISO 20022 XML messages. The message elements identified with yellow shading must be provided when mandatory. However, message elements known by the Creditor Bank may be filled in by the Creditor Bank in order to populate the subsequent inter-bank message The elements shaded yellow specify the SEPA B2B Direct Debit Requirements and are defined in the Rulebook, are required for inter-bank and customer-to-bank processing or are mandatory in the ISO message standards. 2.1 Business Customer to Bank Direct Debit Collection Dataset (DS-03) 2.1.1 Use of Customer Direct Debit Initiation (pain.008.001.02) The message is used to transport the SEPA B2B Collection instruction from the Creditor to the Creditor Bank. The message caters for bulk and single direct debit instructions. SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved January 2015 Page 11

Document Document Document 1..1 Customer Direct Debit Initiation V02 Customer Direct Debit Initiation V02 The CustomerDirectDebitInitiation message is sent by the initiating party to the forwarding agent or creditor's agent. It is used to request single or bulk collection(s) of funds from one or various debtor's account(s) to a creditor. CstmrDrctDbtInitn CustomerDirectDebitInitiationV02 1.0 1..1 Customer Direct Debit Initiation V02 Group Header Set of characteristics shared by all individual transactions included in the message. GrpHdr GroupHeader39 1.1 1..1 Customer Direct Debit Initiation V02 Message Identification ++Message Identification Point to point reference, assigned by the instructing party and sent to the next party in the chain, to unambiguously identify the message. 1.2 1..1 Customer Direct Debit Initiation V02 ++Creation Date Time 1.3 0..2 Customer Direct Debit Initiation V02 ++Authorisation 1.4 1..1 Customer Direct Debit Initiation V02 ++Number Of Transactions Usage: The instructing party has to make sure that MessageIdentification is unique per instructed party for a pre-agreed period. MsgId Creation Date Time Date and time at which a (group of) payment instruction(s) was created by the instructing party. CreDtTm ISODateTime Authorisation User identification or any user key that allows to check if the initiating party is allowed to initiate transactions from the account specified in the initiation. Usage: The content is not of a technical nature, but reflects the organisational structure at the initiating side. The authorisation element can typically be used in relay scenarios, payment initiations, payment returns or payment reversals that are initiated on behalf of a different party than the initiating party. Authstn Authorisation1Choice Number Of Transactions Number of individual transactions contained in the message. NbOfTxs Max15NumericText Pattern [0-9]{1,15} SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 12

1.5 0..1 Customer Direct Debit Initiation V02 ++Control Sum 1.6 1..1 Customer Direct Debit Initiation V02 ++Initiating Party 1.7 0..1 Customer Direct Debit Initiation V02 ++Initiating Party +++Name 1.8 0..1 Customer Direct Debit Initiation V02 ++Initiating Party +++Postal Address 1.9 0..1 Customer Direct Debit Initiation V02 ++Initiating Party +++Identification SEPA Format The fractional part has a maximum of two digits. Rule(s) Control Sum Total of all individual amounts included in the message, irrespective of currencies. CtrlSum DecimalNumber SEPA FractDigits 2 TotalDigits 18 Initiating Party Party that initiates the payment. Usage: This can either be the creditor or a party that initiates the direct debit on behalf of the creditor. InitgPty PartyIdentification32 SEPA Usage Rule(s) Name is limited to 70 characters in length. Name Name by which a party is known and which is usually used to identify that party. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 70 Postal Address Information that locates and identifies a specific address, as defined by postal services. PstlAdr PostalAddress6 Identification Unique and unambiguous identification of a party. Id Party6Choice 1..1 xs:choice 1.10 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Either BIC or BEI or one occurrence of Other is allowed. ++Initiating Party Organisation Identification +++Identification ++++Organisation Identification Unique and unambiguous way to identify an organisation. OrgId OrganisationIdentification4 1.11 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Either Date and Place of Birth or one occurrence of Other is allowed. ++Initiating Party Private Identification +++Identification ++++Private Identification Unique and unambiguous identification of a person, eg, passport. PrvtId PersonIdentification5 1.12 0..1 Customer Direct Debit Initiation V02 Country Of Residence ++Initiating Party +++Country Of Residence Country in which a person resides (the place of a person's home). In the case of a company, it is the country from which the affairs of that company Pattern are directed. CtryOfRes CountryCode [A-Z]{2,2} SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 13

1.13 0..1 Customer Direct Debit Initiation V02 ++Initiating Party +++Contact Details 1.14 0..1 Customer Direct Debit Initiation V02 ++Forwarding Agent 2.0 1..n Customer Direct Debit Initiation V02 2.1 1..1 Customer Direct Debit Initiation V02 + Identification 2.2 1..1 Customer Direct Debit Initiation V02 ++Payment Method 2.3 0..1 Customer Direct Debit Initiation V02 ++Batch Booking 2.4 0..1 Customer Direct Debit Initiation V02 ++Number Of Transactions 2.5 0..1 Customer Direct Debit Initiation V02 ++Control Sum Contact Details Set of elements used to indicate how to contact the party. CtctDtls ContactDetails2 Forwarding Agent Financial institution that receives the instruction from the initiating party and forwards it to the next agent in the payment chain for execution. FwdgAgt BranchAndFinancialInstitutionIdentification4 Payment Information Set of characteristics that apply to the credit side of the payment transactions included in the direct debit transaction initiation. PmtInf PaymentInstructionInformation4 Payment Information Identification Unique identification, as assigned by a sending party, to unambiguously identify the payment information group within the message. PmtInfId Payment Method Specifies the means of payment that will be used to move the amount of money. PmtMtd PaymentMethod2Code SEPA Usage Rule(s) If present and contains true, batch booking is requested. If present and contains false, booking per transaction is requested. If element is not present, pre-agreed customerto-bank conditions apply. Batch Booking Identifies whether a single entry per individual transaction or a batch entry for the sum of the amounts of all transactions within the group of a message is requested. Usage: Batch booking is used to request and not order a possible batch booking. BtchBookg BatchBookingIndicator Number Of Transactions Number of individual transactions contained in the payment information group. NbOfTxs Max15NumericText Pattern [0-9]{1,15} SEPA Format The fractional part has a maximum of two digits. Rule(s) Control Sum Total of all individual amounts included in the group, irrespective of currencies. CtrlSum DecimalNumber SEPA FractDigits 2 TotalDigits 18 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 14

2.6 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Mandatory Payment Information ++Payment Information Set of elements used to further specify the type of transaction. PmtTpInf PaymentInformation20 2.7 0..1 Customer Direct Debit Initiation V02 Instruction Priority ++Payment Information +++Instruction Priority Indicator of the urgency or order of importance that the instructing party would like the instructed party to apply to the processing of the instruction. InstrPrty Priority2Code 2.8 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Mandatory Service Level ++Payment Information +++Service Level Agreement under which or rules under which the transaction should be processed. SvcLvl ServiceLevel8Choice 1..1 xs:choice 2.9 1..1 Customer Direct Debit Initiation V02 SEPA Rulebook AT-20 The identification code of the B2B Scheme. ++Payment Information SEPA Usage Rule(s) Only SEPA is allowed. +++Service Level Code ++++Code Specifies a pre-agreed service or level of service between the parties, as published in an external service level code list. Cd ExternalServiceLevel1Code ISO Length 1.. 4 SEPA Length 1.. 4 2.10 1..1 Customer Direct Debit Initiation V02 ++Payment Information +++Service Level ++++Proprietary 2.11 1..1 Customer Direct Debit Initiation V02 ++Payment Information +++Local Instrument 1..1 xs:choice SEPA Code Restrictions SEPA SingleEuroPaymentsArea Payment must be executed following the Single Euro Payments Area scheme. Proprietary Specifies a pre-agreed service or level of service between the parties, as a proprietary code. Prtry SEPA Usage Rule(s) Mandatory Local Instrument User community specific instrument. Usage: This element is used to specify a local instrument, local clearing option and/or further qualify the service or service level. LclInstrm LocalInstrument2Choice SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 15

2.12 1..1 Customer Direct Debit Initiation V02 ++Payment Information +++Local Instrument ++++Code 2.13 1..1 Customer Direct Debit Initiation V02 ++Payment Information +++Local Instrument ++++Proprietary 2.14 1..1 Customer Direct Debit Initiation V02 ++Payment Information +++Sequence 2.15 0..1 Customer Direct Debit Initiation V02 ++Payment Information +++Category Purpose SEPA Rulebook AT-20 The identification code of the B2B Scheme. SEPA Usage Rule(s) Only B2B is allowed. B2B is used to indicate a B2B direct debit. The mixing of different Local Instrument values is not allowed in the same message. Code Specifies the local instrument, as published in an external local instrument code list. Cd ExternalLocalInstrument1Code SEPA Code Restrictions B2B SEPA Business to Business Direct Debit Transaction is related to SEPA business to business direct debit. Region: EMEA ISO Country Code: SEPA ISO Currency Code: EUR Payment System: PEACH cdd/ct/ Both/ Other: DD Corp2Bk, Bk2Bk, or Both: Proprietary Specifies the local instrument, as a proprietary code. Prtry SEPA Rulebook AT-21 Transaction / Sequence. SEPA Usage Rule(s) Mandatory If Amendment Indicator is true, and Original Debtor Account is set to SMNDA, this message element indicates either FRST, RCUR, FNAL or OOFF (all four codes allowed, no restrictions). Sequence Identifies the direct debit sequence, such as first, recurrent, final or one-off. SeqTp Sequence1Code SEPA Rulebook AT-59 Category purpose of the Collection. SEPA Usage Rule(s) Depending on the agreement between the Creditor and the Creditor Bank, Category Purpose may be forwarded to the Debtor Bank. Category Purpose Specifies the high level purpose of the instruction based on a set of pre-defined categories. Usage: This is used by the initiating party to provide information concerning the processing of the payment. It is likely to trigger special processing by any of the agents involved in the payment chain. CtgyPurp CategoryPurpose1Choice SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 16

2.16 1..1 Customer Direct Debit Initiation V02 ++Requested Collection Date 2.17 1..1 Customer Direct Debit Initiation V02 ++Creditor 2.18 1..1 Customer Direct Debit Initiation V02 ++Creditor +++Name 2.19 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address 2.20 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Address 2.21 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Department 2.22 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Sub Department 2.23 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Street Name 2.24 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Building Number SEPA Rulebook AT-11 Due Date of the Collection. Requested Collection Date Date and time at which the creditor requests that the amount of money is to be collected from the debtor. ReqdColltnDt ISODate Creditor Party to which an amount of money is due. Cdtr PartyIdentification32 SEPA Rulebook AT-03 Name of the Creditor. SEPA Usage Rule(s) Mandatory Name is limited to 70 characters in length. Name Name by which a party is known and which is usually used to identify that party. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 70 SEPA Rulebook AT-05 Address of the Creditor. Postal Address Information that locates and identifies a specific address, as defined by postal services. PstlAdr PostalAddress6 Address Identifies the nature of the postal address. AdrTp Address2Code Department Identification of a division of a large organisation or building. Dept Max70Text ISO Length 1.. 70 SEPA Length 1.. 70 Sub Department Identification of a sub-division of a large organisation or building. SubDept Max70Text ISO Length 1.. 70 SEPA Length 1.. 70 Street Name Name of a street or thoroughfare. StrtNm Max70Text ISO Length 1.. 70 SEPA Length 1.. 70 Building Number Number that identifies the position of a building on a street. BldgNb Max16Text ISO Length 1.. 16 SEPA Length 1.. 16 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 17

2.25 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Post Code 2.26 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Town Name 2.27 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Country Sub Division 2.28 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Country 2.29 0..2 Customer Direct Debit Initiation V02 ++Creditor +++Postal Address ++++Address Line 2.30 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Identification 2.31 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Country Of Residence 2.32 0..1 Customer Direct Debit Initiation V02 ++Creditor +++Contact Details Post Code Identifier consisting of a group of letters and/or numbers that is added to a postal address to assist the sorting of mail. PstCd Max16Text ISO Length 1.. 16 SEPA Length 1.. 16 Town Name Name of a built-up area, with defined boundaries, and a local government. TwnNm Country Sub Division Identifies a subdivision of a country such as state, region, county. CtrySubDvsn Country Nation with its own government. Ctry CountryCode Pattern [A-Z]{2,2} SEPA Usage Rule(s) Only two occurrences are allowed. Address Line Information that locates and identifies a specific address, as defined by postal services, presented in free format text. AdrLine Max70Text ISO Length 1.. 70 SEPA Length 1.. 70 Identification Unique and unambiguous identification of a party. Id Party6Choice Country Of Residence Country in which a person resides (the place of a person's home). In the case of a company, it is the country from which the affairs of that company are directed. CtryOfRes CountryCode Pattern [A-Z]{2,2} Contact Details Set of elements used to indicate how to contact the party. CtctDtls ContactDetails2 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 18

2.33 1..1 Customer Direct Debit Initiation V02 ++Creditor Account 2.34 1..1 Customer Direct Debit Initiation V02 ++Creditor Account +++Identification 2.35 0..1 Customer Direct Debit Initiation V02 ++Creditor Account +++ 2.36 0..1 Customer Direct Debit Initiation V02 ++Creditor Account +++Currency 2.37 0..1 Customer Direct Debit Initiation V02 ++Creditor Account +++Name 2.38 1..1 Customer Direct Debit Initiation V02 ++Creditor Agent 2.39 1..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification SEPA Rulebook AT-04 Account Number of the Creditor. Creditor Account Unambiguous identification of the account of the creditor to which a credit entry will be posted as a result of the payment transaction. CdtrAcct CashAccount16 SEPA Usage Rule(s) Only IBAN is allowed. Identification Unique and unambiguous identification for the account between the account owner and the account servicer. Id AccountIdentification4Choice Specifies the nature, or use of the account. Tp CashAccount2 Currency Identification of the currency in which the account is held. Pattern Usage: Currency should only be used in case one and the same account number covers several currencies and the initiating party needs to identify which currency needs to be used for settlement on the account. Ccy ActiveOrHistoricCurrencyCode [A-Z]{3,3} Name Name of the account, as assigned by the account servicing institution, in agreement with the account owner in order to provide an additional means of identification of the account. Usage: The account name is different from the account owner name. The account name is used in certain user communities to provide a means of identifying the account, in addition to the account owner's identity and the account number. Nm Max70Text ISO Length 1.. 70 SEPA Length 1.. 70 Creditor Agent Financial institution servicing an account for the creditor. CdtrAgt BranchAndFinancialInstitutionIdentification4 SEPA Usage Rule(s) Either BIC or Other/Identification must be used. Financial Institution Identification Unique and unambiguous identification of a financial institution, as assigned under an internationally recognised or proprietary identification scheme. FinInstnId FinancialInstitutionIdentification7 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 19

2.40 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++BIC 2.41 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Clearing System Member Identification 2.42 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Name 2.43 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Postal Address 2.44 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Other 2.45 1..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Other +++++Identification 2.46 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Other +++++Scheme Name 2.47 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Financial Institution Identification ++++Other +++++Issuer SEPA Rulebook Pattern AT-12 BIC of the Creditor bank. The BIC is mandatory for non-eu/non-eea cross-border SEPA transactions. BIC Code allocated to a financial institution by the ISO 9362 Registration Authority as described in ISO 9362 "Banking - Banking telecommunication messages - Business identifier code (BIC)". BIC BICIdentifier [A-Z]{6,6}[A-Z2-9][A-NP-Z0-9]([A-Z0-9]{3, 3}){0,1} Clearing System Member Identification Information used to identify a member within a clearing system. ClrSysMmbId ClearingSystemMemberIdentification2 Name Name by which an agent is known and which is usually used to identify that agent. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 140 Postal Address Information that locates and identifies a specific address, as defined by postal services. PstlAdr PostalAddress6 Other Unique identification of an agent, as assigned by an institution, using an identification scheme. Othr GenericFinancialIdentification1 SEPA Usage Rule(s) Only NOTPROVIDED is allowed. Identification Unique and unambiguous identification of a person. Id Scheme Name Name of the identification scheme. SchmeNm FinancialIdentificationSchemeName1Choice Issuer Entity that assigns the identification. Issr SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 20

2.48 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent +++Branch Identification 2.49 0..1 Customer Direct Debit Initiation V02 ++Creditor Agent Account 2.50 0..1 Customer Direct Debit Initiation V02 ++Ultimate Creditor Branch Identification Identifies a specific branch of a financial institution. Usage: This component should be used in case the identification information in the financial institution component does not provide identification up to branch level. BrnchId BranchData2 Creditor Agent Account Unambiguous identification of the account of the creditor agent at its servicing agent in the payment chain. CdtrAgtAcct CashAccount16 SEPA Usage Rule(s) This data element may be present either at 'Payment Information' or at 'Direct Debit Transaction Information' level. Ultimate Creditor Ultimate party to which an amount of money is due. UltmtCdtr PartyIdentification32 2.51 0..1 Customer Direct Debit Initiation V02 SEPA Rulebook AT-38 Name of the Creditor Reference Party. SEPA Usage Rule(s) Name is limited to 70 characters in length. ++Ultimate Creditor Name +++Name Name by which a party is known and which is usually used to identify that party. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 70 2.52 0..1 Customer Direct Debit Initiation V02 Postal Address ++Ultimate Creditor Information that locates and identifies a specific address, as defined by postal services. +++Postal Address PstlAdr PostalAddress6 2.53 0..1 Customer Direct Debit Initiation V02 SEPA Rulebook AT-39 Identification code of the Creditor Reference Party. ++Ultimate Creditor Identification +++Identification Unique and unambiguous identification of a party. Id Party6Choice 1..1 xs:choice 2.54 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Either BIC or BEI or one occurrence of Other is allowed. ++Ultimate Creditor Organisation Identification +++Identification ++++Organisation Identification Unique and unambiguous way to identify an organisation. OrgId OrganisationIdentification4 2.55 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Either Date and Place of Birth or one occurrence of Other is allowed. ++Ultimate Creditor Private Identification +++Identification ++++Private Identification Unique and unambiguous identification of a person, eg, passport. PrvtId PersonIdentification5 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 21

2.56 0..1 Customer Direct Debit Initiation V02 ++Ultimate Creditor +++Country Of Residence 2.57 0..1 Customer Direct Debit Initiation V02 ++Ultimate Creditor +++Contact Details 2.58 0..1 Customer Direct Debit Initiation V02 ++Charge Bearer 2.59 0..1 Customer Direct Debit Initiation V02 ++Charges Account 2.60 0..1 Customer Direct Debit Initiation V02 ++Charges Account Agent 2.61 0..1 Customer Direct Debit Initiation V02 ++Creditor Scheme Identification 2.62 0..1 Customer Direct Debit Initiation V02 ++Creditor Scheme Identification +++Name Country Of Residence Country in which a person resides (the place of a person's home). In the case of a company, it is the country from which the affairs of that company are directed. CtryOfRes CountryCode Pattern [A-Z]{2,2} Contact Details Set of elements used to indicate how to contact the party. CtctDtls ContactDetails2 SEPA Usage Rule(s) Only SLEV is allowed. It is recommended that this element be specified at Payment Information level. Charge Bearer Specifies which party/parties will bear the charges associated with the processing of the payment transaction. ChrgBr ChargeBearer1Code SEPA Code Restrictions SLEV FollowingServiceLevel Charges are to be applied following the rules agreed in the service level and/or scheme. Charges Account Account used to process charges associated with a transaction. Usage: Charges account should be used when charges have to be booked to an account different from the account identified in debtor's account. ChrgsAcct CashAccount16 Charges Account Agent Agent that services a charges account. Usage: Charges account agent should only be used when the charges account agent is different from the creditor agent. ChrgsAcctAgt BranchAndFinancialInstitutionIdentification4 SEPA Usage Rule(s) It is recommended that all transactions within the same Payment Information block have the same Creditor Scheme Identification. This data element must be present at either Payment Information or Direct Debit Transaction level. Creditor Scheme Identification Credit party that signs the mandate. CdtrSchmeId PartyIdentification32 Name Name by which a party is known and which is usually used to identify that party. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 140 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 22

2.63 0..1 Customer Direct Debit Initiation V02 Postal Address ++Creditor Scheme Identification Information that locates and identifies a specific address, as defined by postal services. +++Postal Address PstlAdr PostalAddress6 2.64 1..1 Customer Direct Debit Initiation V02 SEPA Rulebook AT-02 Identifier of the Creditor. SEPA Usage Rule(s) Mandatory ++Creditor Scheme Identification Identification +++Identification Unique and unambiguous identification of a party. Id Party6Choice 1..1 xs:choice 2.65 1..1 Customer Direct Debit Initiation V02 Organisation Identification ++Creditor Scheme Identification Unique and unambiguous way to identify an organisation. +++Identification OrgId ++++Organisation Identification OrganisationIdentification4 2.66 1..1 Customer Direct Debit Initiation V02 SEPA Usage Rule(s) Private Identification is used to identify either an organisation or a private person. ++Creditor Scheme Identification Private Identification +++Identification ++++Private Identification Unique and unambiguous identification of a person, eg, passport. PrvtId PersonIdentification5 2.67 0..1 Customer Direct Debit Initiation V02 Date And Place Of Birth Date and place of birth of a person. ++Creditor Scheme Identification DtAndPlcOfBirth +++Identification ++++Private Identification +++++Date And Place Of Birth DateAndPlaceOfBirth 2.68 0..1 Customer Direct Debit Initiation V02 ++Creditor Scheme Identification +++Identification ++++Private Identification +++++Other SEPA Usage Rule(s) Only one occurrence of Other is allowed, and no other sub-elements are allowed. 'Identification' must be used with an identifier described in General Specifications, Chapter 1.5.2. Proprietary under Scheme Name must specify SEPA. Other Unique identification of a person, as assigned by an institution, using an identification scheme. Othr 2.69 0..1 Customer Direct Debit Initiation V02 ++Creditor Scheme Identification +++Country Of Residence 2.70 0..1 Customer Direct Debit Initiation V02 ++Creditor Scheme Identification +++Contact Details Pattern GenericPersonIdentification1 Country Of Residence Country in which a person resides (the place of a person's home). In the case of a company, it is the country from which the affairs of that company are directed. CtryOfRes CountryCode [A-Z]{2,2} Contact Details Set of elements used to indicate how to contact the party. CtctDtls ContactDetails2 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 23

2.71 1..n Customer Direct Debit Initiation V02 2.72 1..1 Customer Direct Debit Initiation V02 +++Payment Identification 2.73 0..1 Customer Direct Debit Initiation V02 +++Payment Identification ++++Instruction Identification 2.74 1..1 Customer Direct Debit Initiation V02 +++Payment Identification ++++End To End Identification 2.75 0..1 Customer Direct Debit Initiation V02 +++Payment Information Direct Debit Transaction Information Set of elements used to provide information on the individual transaction(s) included in the message. DrctDbtTxInf DirectDebitTransactionInformation9 Payment Identification Set of elements used to reference a payment instruction. PmtId PaymentIdentification1 Instruction Identification Unique identification as assigned by an instructing party for an instructed party to unambiguously identify the instruction. Usage: the instruction identification is a point to point reference that can be used between the instructing party and the instructed party to refer to the individual instruction. It can be included in several messages related to the instruction. InstrId SEPA Rulebook AT-10 Creditor s reference of the direct debit Collection. End To End Identification Unique identification assigned by the initiating party to unumbiguously identify the transaction. This identification is passed on, unchanged, throughout the entire end-to-end chain. Usage: The end-to-end identification can be used for reconciliation or to link tasks relating to the transaction. It can be included in several messages related to the transaction. EndToEndId Payment Information Set of elements used to further specify the type of transaction. PmtTpInf PaymentInformation20 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 24

2.76 1..1 Customer Direct Debit Initiation V02 +++Instructed Amount 2.77 0..1 Customer Direct Debit Initiation V02 +++Charge Bearer 2.78 1..1 Customer Direct Debit Initiation V02 2.79 1..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information 2.80 1..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Mandate Identification 2.81 1..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Date Of Signature SEPA Rulebook AT-06 Amount of the Collection in Euro. SEPA Usage Rule(s) Only EUR is allowed. Amount must be 0.01 or more and 999999999.99 or less. SEPA Format The fractional part has a maximum of two digits. Rule(s) Instructed Amount Amount of money to be moved between the debtor and creditor, before deduction of charges, expressed in the currency as ordered by the initiating party. InstdAmt ActiveOrHistoricCurrencyAndAmount SEPA FractDigits 2 TotalDigits 18 SEPA Inclusive 0.01.. 999999999.99 SEPA Usage Rule(s) Only SLEV is allowed. Charge Bearer Specifies which party/parties will bear the charges associated with the processing of the payment transaction. ChrgBr ChargeBearer1Code SEPA Code Restrictions SLEV FollowingServiceLevel Charges are to be applied following the rules agreed in the service level and/or scheme. SEPA Usage Rule(s) Mandatory Direct Debit Transaction Set of elements providing information specific to the direct debit mandate. DrctDbtTx DirectDebitTransaction6 SEPA Usage Rule(s) Mandatory Mandate Related Information Set of elements used to provide further details of the direct debit mandate signed between the creditor and the debtor. MndtRltdInf MandateRelatedInformation6 SEPA Rulebook AT-01 Unique Mandate Reference. SEPA Usage Rule(s) Mandatory Mandate Identification Unique identification, as assigned by the creditor, to unambiguously identify the mandate. MndtId SEPA Rulebook AT-25 Date of Signing of the Mandate. SEPA Usage Rule(s) Mandatory Date Of Signature Date on which the direct debit mandate has been signed by the debtor. DtOfSgntr ISODate SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 25

2.82 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Indicator 2.83 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Information Details 2.84 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Information Details ++++++Original Mandate Identification 2.85 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Information Details ++++++Original Creditor Scheme Identification 2.86 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Information Details ++++++Original Creditor Scheme Identification +++++++Name 2.87 0..1 Customer Direct Debit Initiation V02 ++++Mandate Related Information +++++Amendment Information Details ++++++Original Creditor Scheme Identification +++++++Postal Address Amendment Indicator Indicator notifying whether the underlying mandate is amended or not. AmdmntInd TrueFalseIndicator SEPA Rulebook AT-24 Reason for Amendment of the Mandate. The reason from the Rulebook is indicated by using the following message sub-elements. SEPA Usage Rule(s) Mandatory if Amendment Indicator is true. Amendment Information Details List of mandate elements that have been modified. AmdmntInfDtls AmendmentInformationDetails6 SEPA Rulebook AT-19 Unique Mandate Reference as given by the Original Creditor who issued the Mandate. SEPA Usage Rule(s) Mandatory if changes occur in Mandate Identification, otherwise not to be used. Original Mandate Identification Unique identification, as assigned by the creditor, to unambiguously identify the original mandate. OrgnlMndtId SEPA Usage Rule(s) Mandatory if changes occur in Creditor Scheme Identification ( Name and/or 'Identification'), otherwise not to be used. Original Creditor Scheme Identification Original creditor scheme identification that has been modified. OrgnlCdtrSchmeId PartyIdentification32 SEPA Rulebook Original AT-03 Name of the Creditor. SEPA Usage Rule(s) If present the new Name must be specified under Creditor. Name is limited to 70 characters in length. Name Name by which a party is known and which is usually used to identify that party. Nm Max140Text ISO Length 1.. 140 SEPA Length 1.. 70 Postal Address Information that locates and identifies a specific address, as defined by postal services. PstlAdr PostalAddress6 SEPA B2B Direct Debit C2B Implementation Guidelines Version 7.0 Approved - January 2015 Page 26