Table 3 1: Overview of our response to the preliminary decision on the incentive framework

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3. INCENTIVE FRAMEWORK Table 31: Overview of our response to the preliminary decision on the incentive framework Components of incentive framework Our response to the preliminary decision Efficiency Benefit Sharing Scheme Capital Expenditure Sharing Scheme Service Target Performance Incentive Scheme Demand Management and Embedded Generation Connection Incentive Scheme F-factor scheme Key messages 23 We welcome the preliminary decision s recognition of the importance of the incentive framework, (and our response to these incentives) and in particular the preliminary decision s approach to continuing the strong and balanced incentives for delivering operating cost efficiencies and service standards through the Efficiency Benefit Sharing Scheme (EBSS) and Service Target Performance Incentive Scheme (STPIS). This approach promotes the Optimal NEO Position. However, the preliminary decision s approach to the Capital Expenditure Sharing Scheme (CESS) and Demand 23 Management and Embedded Generation Connection Incentive Scheme (DMEGCIS), does not promote the Optimal NEO Position as: The approach impacts the ability of JEN to recover at least its efficient costs and has the potential to impact efficient investment in our distribution system, efficient provision of electricity network services and the efficient use of the distribution system (which is not consistent with the aims of section 7A of the National Electricity Law (NEL)) The approach to the CESS weakens the incentive to deliver service performance improvements consistent with their value to customers, and is inconsistent with the objectives and the AER s approach to the STPIS The approach to the DMEGCIS weakens the incentive to invest in demand management, which is inconsistent with our customers preference for an increase in the DMIS allowance to encourage efficient investment in demand management initiatives. JEN accepts the approach to setting the targets in the F-factor scheme. Our submission maintains elements of our April 2015 proposal, including the exclusions of reliability improvement capital expenditure from the CESS and the DMEGCIS allowance as it will: Deliver and drive efficient investment in, and operation of, our electricity system Ensure the integrity of the STPIS Formerly known as the Demand Management Incentive Scheme (DMIS). 11

Support investment in demand management to deliver benefits to customers over the longer term, in line with our customers preference. Our submission confirms the link between the incentive schemes and the approved levels of capital and operating expenditures and notes that the capital and operating expenditures must be set at a level that allows us to recover our efficient costs in order for the incentive schemes to operate as intended. 46. The incentive framework set out in the NER provides for a number of specific incentive schemes to encourage continued improvements in the services we provide, including improving our cost efficiency, service standards and managing network demand. These include the EBSS, the CESS, the service target performance incentive scheme, the demand management and embedded generation connection incentive scheme, and the smallscale incentive scheme. 47. The NER require us to indicate how these incentive schemes should apply to our services for the 2016 regulatory period, taking account of how the AER intends to apply these schemes as set out in its F&A paper. 48. This chapter provides an overview of the proposed incentive framework. Further detail is provided in Attachment 3-1. 24 3.1 EFFICIENCY BENEFIT SHARING SCHEME (EBSS) 49. In most markets, businesses are driven to continually seek to improve their cost efficiency by customer and shareholder expectations or competition. However, it is perceived regulated network businesses can have an uneven incentive to seek such improvements because the five year price reset process creates an artificial 25 break in the incentives they face. 50. The EBSS is designed to overcome this perception by providing a continuous incentive for us to achieve efficiency savings over time, and improve the value for money of our services by sharing these savings with our 26 27 customers. The AER made amendments to the EBSS as part of its Better Regulation program, including to the types of operating expenditure that may be excluded from the calculations of efficiency gains or losses (excluded costs). 51. We support the application of a revised EBSS for the 2016 regulatory period. In particular we welcome the preliminary decision s exclusion of specific operating expenditure items such as debt raising costs, Demand Management Incentive Allowance (DMIA) and Guaranteed Service Level (GSL) payments from the EBSS given that forecast operating expenditure for these items are not based on revealed expenditure. In our view, excluding these costs is likely to more appropriately measure our performance against the operating expenditure benchmarks, consistent with the original intent of the EBSS, and promote the Optimal NEO Position. 52. We have incorporated in our submission the specific operating expenditure items that the preliminary decision determined were not to be excluded from the EBSS for the 2016 regulatory period. 53. Further detail is provided in Attachment 3-1. 24 NER Cl. S6.1.3. 25 If we make savings late in the regulatory period they will be immediately taken out of allowed prices as part of the five year price reset. This dampens our incentives to make efficiency savings, and is unlikely to be in the long-term interest of our customers. 26 The AER notes that operating efficiency gains or losses are shared approximately 30:70 between distributors and consumers. AER, Final Framework and Approach for the Victorian Electricity Distributors, October 2014, p 105. 27 AER, Efficiency Benefit Sharing Scheme, 29 November 2013. 12

3.2 CAPITAL EXPENDITURE SHARING SCHEME (CESS) 54. The CESS is designed to reward network businesses when they improve the efficiency of their capital expenditure, and penalise them when the efficiency of this expenditure diminishes. Under the scheme, financial rewards from capital efficiency gains (or financial penalties for capital efficiency losses) over a regulatory period 28 are added to (or subtracted from) the business annual revenue requirements for the next regulatory period. 55. The CESS is a new incentive scheme, developed in response to Australian Energy Market Commission (AEMC) 29 changes to the NER, to enhance the financial incentives for network businesses to improve their capital expenditure efficiency. 56. The AER proposed that the CESS apply for the 2016 regulatory period in its F&A paper and outlined how the 30 scheme would be implemented as part of its Better Regulation program. To calculate the rewards or penalties, the AER may make adjustments to account for any excluded costs. 57. Our April 2015 proposal broadly supported the application of the CESS as outlined by the AER for the 2016 regulatory period, with minor modifications to exclude reliability improvement capital expenditure to ensure our performance against the capital expenditure benchmarks and that other incentive schemes are not distorted. 58. The preliminary decision does not accept the modification we proposed on the grounds that the AER considers 31 that it would distort expenditure towards reliability capital expenditure that is not valued by customers. 59. We have considered the preliminary decision s reasons, including the explanatory statement for the CESS 32 guideline. However, the preliminary decision s application of the CESS for the 2016 regulatory period (without JEN s minor modifications) does not promote the Optimal NEO Position given it would weaken the incentive to deliver service performance improvements consistent with its value to customers, has the potential to weaken 33 our ability to achieve efficient investment in our electricity system and is inconsistent with the NER and the AER s approach to the STPIS. 60. Our submission therefore includes minor modifications (which exclude reliability improvement capital expenditure from the CESS for the 2016 regulatory period) to be consistent with our April 2015 proposal. 61. Further detail is provided in Attachment 3-1. 3.3 62. SERVICE TARGET PERFORMANCE INCENTIVE SCHEME (STPIS) 34 The STPIS is designed to create a financial incentive for network businesses to maintain and improve their service performance. It is intended to work alongside the EBSS and CESS to ensure that cost efficiencies 28 These rewards or penalties are added or subtracted as a separate building block in calculating the annual revenue requirements, as outlined in chapter 5. 29 The AEMC made changes to the NER to improve the ex-ante and ex-post incentives for network businesses to improve their capital expenditure efficiency. The ex-ante measures included the CESS and the ability of the AER to use depreciation based on actual or forecast capital expenditure to update the regulatory asset base at the end of a regulatory period. The ex-post measures included the ability of the AER to exclude inefficient capital expenditure over-spends from the RAB. 30 AER, Better Regulation, Capital expenditure incentive guideline for electricity network service providers, November 2013. 31 AER, Preliminary decision, Jemena distribution determination 2016 to 2020, Attachment 10 Capital expenditure sharing scheme, October 2015, p 10-7. 32 AER, Explanatory Statement, Capital Expenditure Incentive Guideline for Electricity Network Service Providers, November 2013, pp. 39-40. 33 NER, Cl. 6.6.2(b)(3)(iv). 34 AER, Electricity distribution network service providers Service target performance incentive scheme, November 2009. 13

rewarded under these schemes do not arise as a result of network businesses lowering service quality for customers. Like these other schemes, financial rewards (or penalties) over a regulatory period are added to (or 35 subtracted from) the business annual revenue requirements for the next regulatory period. 63. The STPIS contains two measures that create incentives for improved service performance. The s-factor component has applied to our business for the 2011 regulatory period, while the GSL component has not 36 applied because there is a Victoria-specific GSL scheme in place. 64. Our April 2015 proposal was to continue to apply the s-factor component of the STPIS, and that its application be consistent with that set out in the F&A paper. 65. We welcome the preliminary decision s support of our April 2015 proposal. 66. Our submission is consistent with our April 2015 proposal but notes the need to amend the CESS to ensure it does not conflict with the STPIS. Further detail is provided in Attachment 3-1. 3.4 DEMAND MANAGEMENT AND EMBEDDED GENERATION CONNECTION INCENTIVE SCHEME (DMEGCIS) 67. The DMEGCIS is designed to provide electricity distribution businesses with financial incentives to improve network utilisation, specifically by considering alternatives to building peak network capacity ( demand 37 management ). The DMEGCIS consists of two parts, both of which have applied to our business over the 2011 regulatory period, being Part A which provides for an innovation allowance to be incorporated into a distribution network business annual revenue requirement and Part B which compensates a network business for any foregone revenue demonstrated to have resulted from demand management initiatives approved under Part A. 68. Our April 2015 proposal was for only Part A of the DMEGCIS to continue to apply in the 2016 regulatory period consistent with the position in the F&A paper, and for the allowance for demand management projects to be increased to $5.6m over the 2016 regulatory period to provide greater scope for investment in demand management projects, and where efficient, to resolve network supply quality and capacity constraints using demand management. 69. We welcome the preliminary decision s recognition of the benefits from continuing with Part A of the DMEGCIS for the 2016 regulatory period. However, it also limits the allowance to $0.2m per year. As such, it will significantly weaken the incentive for us to invest in demand management including our direct load trial and the distributed grid energy storage trial that we had proposed for the 2016 regulatory period. Creating unnecessary barriers to efficient investment in demand management initiatives is inconsistent with our 38 customers preference for investment in demand management initiatives and an increase in the DMIA. For these reasons this aspect of the preliminary decision does not promote the Optimal NEO Position. 35 These rewards or penalties are added or subtracted as a separate building block in calculating the annual revenue requirements, as outlined in chapter 5. 36 In Victoria, the Electricity Distribution Code and Public Lighting Code set out GSLs that apply to the Victorian distributors. Essential Services Commission of Victoria, Electricity Distribution Code, Version 7, May 2012, p 19; Essential Services Commission of Victoria, Public Lighting Code, April 2005, p. 3. 37 The AER notes that demand management refers to any effort by a distributor to lower or shift the demand for standard control services, including, agreements between distributors and consumers to switch off loads at certain times and the connection of smallscale 'embedded' generation reducing the demand for power drawn from the distribution network. AER, Final Framework and Approach for the Victorian Electricity Distributors, October 2014, p 113. 38 See Attachment 1-3 to this submission. 14

70. Our submission includes an increase in the DMEGCIS allowance to $5.6m for the 2016 regulatory period consistent with our April 2015 proposal. Further detail is provided in Attachment 3-1. 3.5 F-FACTOR SCHEME 71. The Victorian Government s f-factor scheme provides financial incentives for network businesses to reduce the risk of fire starts and the associated loss or damage. 72. Under the f-factor scheme order 2011 issued under the National Electricity (Victoria) Act 2005 (Vic) the AER must make various decisions, including setting a fire start target for each network business based on the average historical fire starts over the five previous calendar years. The AER can also set the incentive rate to reward (or penalise) each business for performing better (or worse) than its target. 73. Our April 2015 proposal was to adopt the scheme as outlined in the F&A paper including the incentive rates determined for the 2011 regulatory period. However, we proposed that the target increase to 72.3 from 56.8 established in the 2011 regulatory period to reflect an average over the 2012-2014 period. 74. The preliminary decision did not to approve our proposed f-factor scheme on the grounds that it is not consistent with the F&A with the preliminary decision applying a target of 66.1 per year based on a five year average. 75. Following a response to JEN s questions on how the AER established the target and analysing the method, JEN accepts the approach adopted by the AER to set the target at 66.1. 76. Other than the variation in the f-factor target noted above our submission is consistent with our April 2015 proposal. Further detail is provided in Attachment 3-1. 39 40 39 Victoria Government Gazette, No. G 25 Thursday 23 June 2011. 40 Email from Moston Neck, Director, AER, 20 November 2015. 15