IMPORTANT NOTICE: Your Medicare plan won t be offered in 2015.

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P.O. Box 100191 Columbia, SC 29202-3191 IMPORTANT NOTICE: Your Medicare plan won t be offered in 2015. October 2, 2014 <Member Name> <Member Address> <Address> Keep this letter. It s proof that you have a special right to buy a Medigap policy or join a Medicare plan. Dear <member name>, Medicare Blue Saver won t offer your Medicare plan in 2015. This means your coverage through Medicare Blue Saver will end December 31, 2014. You need to make some decisions about your Medicare coverage. If you don t take action before December 31, you will only have Original Medicare starting January 1, 2015. What happens if you don t join another Medicare plan? If you don t take action before December 31, you will only have Original Medicare starting January 1, 2015. Because your plan will no longer be offered, you can join a new plan anytime between October 15, 2014 and February 28, 2015. If you are already enrolled in a separate prescription drug plan, your prescription drug coverage will not be affected by this change. If you choose a plan after December 31, 2014 but before February 28, 2015, your coverage will begin the first day of the month after you make a selection. What do you need to do? You need to choose how you want to get your health and prescription drug coverage. Here are your options for Medicare coverage: Medicare Blue Saver is a PPO plan with a Medicare contract. H4209_PPO219_CY15 CMS Accepted Keep this letter. It s proof that you have a special right to buy a Medigap policy or join a Medicare plan.

Option 1: You can join another Medicare health plan. A Medicare health plan is offered by a private company that contracts with Medicare to provide benefits. Medicare health plans cover all services that Original Medicare covers and may offer extra coverage such as vision, hearing, or dental. Most Medicare health plans include prescription drug coverage. Option 2: You can change to Original Medicare. Original Medicare is fee-for-service coverage managed by the Federal government. If you choose Original Medicare, you need to join a separate Medicare prescription drug plan to get prescription drug coverage. You may also want to buy a Medicare Supplement (Medigap) policy to fill in the gaps in Original Medicare coverage. See below for more information on Medigap policies. Please note if you change to Original Medicare, if you currently pay a reduced Part B premium, you will lose access to this benefit effective January 1, and will have the full Part B premium deducted from your monthly Social Security check. Important Information: Medigap Policies If you re 65 or older, you have a special right to buy a Medigap policy because your plan is ending. This letter is your proof that you have a special right to buy a Medigap policy. You ll have this special right for 63 days after your coverage with Medicare Blue Saver ends. See the enclosed Medigap fact sheet for more information on your Medigap rights. You ll likely need to join a separate Medicare prescription drug plan if you want Medicare drug coverage. If you have End-Stage Renal Disease (ESRD), you have a one-time right to join a new Medicare Advantage plan because your plan is ending. Keep a copy of this letter as proof of your right to join a new Medicare Advantage plan. If you have an employer or union group health plan, VA benefits, or TRICARE for Life, contact your insurer or benefits administrator. Ask how joining another plan or returning to Original Medicare affects your coverage. If you only have Medicare Part B, you ll also need to get Part A if you want to join a Medicare Advantage Plan or buy a Medigap policy. Contact Social Security at 1-800-772-1213 for information on enrolling in Part A. TTY users should call 1-800-325-0778. Get help comparing your options It s important to find a plan that covers your doctor visits and prescription drugs. Medicare Blue Saver is a PPO plan with a Medicare contract. Keep this letter. It s proof that you have a special right to buy a Medigap policy or join a Medicare plan.

Please visit Medicare.gov or refer to your Medicare & You Handbook for a list of all Medicare health and prescription drug plans in your area. If you want to join one of these plans, call the plan to get information about their costs, rules, and coverage. Please note Medicare isn t part of the Health Marketplace you may have been hearing about. Following the instructions in this letter will ensure that you are reviewing Medicare plans and not Marketplace options. You can also get help comparing plans if you: Call Counseling Assistance and Referrals for Elders (I-CARE) at 1-800-868-9095. Counselors are available to answer your questions, discuss your needs, and give you information about your options. All counseling is free. Call 1-800-MEDICARE (1-800-633-4227). Tell them you got a letter saying your plan isn t going to be offered next year and you want help choosing a new plan. This toll-free help line is available 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Visit Medicare.gov. Medicare s official web site has tools that can help you compare plans and answer your questions. o Click Find health & drug plans to compare the plans in your area. For information on Medigap plans, please call the South Carolina Department of at 1-800-768-3467. TTY users should call 1-800-735-8583. If you need more information, please call us at 1-888-645-6025, Monday through Friday 8:00 a.m. to 8:00 p.m. TTY users should call 1-888-645-6023. Tell the customer service representative you got this letter. Sincerely, E. Steele Pendleton Jr. Vice President BlueCross BlueShield of South Carolina Medicare Blue Saver is a PPO plan with a Medicare contract. Keep this letter. It s proof that you have a special right to buy a Medigap policy or join a Medicare plan.

P.O. Box 100191 Columbia, SC 29202-3191 Medigap Basics What You Should Know About Medigap A Medigap policy (also called Medicare Supplement ) is private health insurance that supplements Original Medicare. This means it helps pay some of the costs ( gaps ) that Original Medicare doesn t cover (like copayments, coinsurance, and deductibles). If you have Original Medicare and a Medigap policy, Medicare will pay its share for covered health care costs then your Medigap policy pays its share. Medigap coverage is different from your Medicare Blue Saver coverage. Medigap policies only help pay if you are in Original Medicare. You don t need a Medigap policy if you re in a Medicare health plan. Medigap policies must follow Federal and state laws designed to protect you. In most states, Medigap insurance companies can only sell you a standardized Medigap policy identified by letters A through N. Each standardized Medigap policy must offer the same basic benefits, no matter which insurance company sells it. Cost is usually the only difference between Medigap policies with the same letter sold by different companies. Your Right to Buy a Medigap Policy Guaranteed issue rights (also called Medigap protections ) are rights you have when insurance companies must offer you certain Medigap policies. In most cases, you have a guaranteed issue right when you lose coverage in your Medicare health plan. When you have guaranteed issue rights, the insurance company must sell you a policy, must cover pre-existing conditions, and can t charge you more because of any health problems. If you re under 65, you may not be able to buy a Medigap policy until you re 65. Because you re losing coverage with Medicare Blue Saver, you may have a guaranteed issue right to buy a Medigap policy. Make sure you keep a copy of the letter that says your coverage is ending. To protect your rights, you must buy a Medigap policy no later than 63 calendar days after your coverage with Medicare Blue Saver ends. Because your coverage under our plan ends December 31, 2014, you must buy a Medigap policy no later than March 4, 2015. If you leave our plan before December 31, 2014, you have 63 calendar days from the day your coverage ends to buy a Medigap policy.

If you re 65 or older, you have the right to buy Medigap Plan A, B, C, F, K, or L from any company selling these policies in South Carolina. If you re under 65, you may not be able to buy a Medigap policy until you re 65. If you want to learn if Medigap policies are available to people under 65 in your state, you should call Counseling Assistance and Referrals for Elders (I-CARE) as soon as possible because you have a limited time to buy. You may also have the right to buy any Medigap policy in these situations: You joined a Medicare Advantage plan or Programs of All-Inclusive Care for the Elderly (PACE) when you were first eligible for Medicare Part A at 65, and within the first 12 months (in some cases 24 months) of joining, you decide you want to switch to Original Medicare. You dropped a Medigap policy to join a Medicare Advantage plan (or to switch to a Medicare SELECT policy) for the first time, you have been in the plan less than a year, and you want to switch back. You were initially enrolled in Part B based on disability before turning 65, and you turned 65 within the past 6 months. You Can Buy a Medigap Policy Now If you want to buy a Medigap policy, follow these steps: 1. Call Counseling Assistance and Referrals for Elders (I-CARE) to learn more about which policies are available. 2. Contact the company that sells the Medigap policy and ask for an application. 3. Fill out the application, and make a copy of the letter that came with this mailing. It will prove that you have special rights to buy a Medigap policy. 4. Mail the application and a copy of the letter to the Medigap insurance company. Remember, you must buy a Medigap policy no later than 63 days from the day your coverage in Medicare Blue Saver ends. It s best to buy before your coverage with our plan ends so that your Medigap policy starts the same day as your Original Medicare coverage. Get Help Comparing Your Options Call Counseling Assistance and Referrals for Elders (I-CARE) at 1-800-868-9095. Counselors are available to answer your questions, discuss your needs, and give you information about your options and Medigap policies. All counseling is free. Visit Medicare.gov. Medicare s official web site has tools that can help you find plans available in your area. Search for Choosing a Medigap Policy to view Medicare s booklet on Medigap policies. Call 1-800-MEDICARE (1-800-633-4227). This toll-free help line is available 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.

Customer Customer Service Phone Service TTY Humana Health HMO/ Allendale, Anderson, Berkeley, Charleston, Cherokee, Colleton, Dorchester, (800) 457-4708 711 Plan, Inc. HMOPOS Greenville, Oconee, Pickens, Richland, Spartanburg America's 1st PFFS Beaufort, Berkeley, Charleston, Cherokee, Chester, Chesterfield, Colleton, (866) 321-3947 (800) 735-8583 Choice Health Greenville, Jasper, Lancaster, Lexington, Orangeburg, Richland, Spartanburg, Plans, Inc. York America's 1st Local PPO Beaufort, Berkeley, Charleston, Cherokee, Chester, Chesterfield, Colleton, (866) 321-3947 (800) 735-8583 Choice Health Greenville, Jasper, Lancaster, Lexington, Orangeburg, Richland, Spartanburg, Plans, Inc. York Care Improvement HMO/ Greenville, Spartanburg (800) 393-0993 711 Plus South Central HMOPOS Co. Humana Benefit Local PPO Bamberg, Calhoun, Fairfield, Georgetown, Kershaw, Lee, Orangeburg (800) 457-4708 711 Plan Of Illinois, Inc. Windsor Health HMO/ Abbeville, Cherokee, Greenville, Greenwood, McCormick, Newberry, Pickens, (800) 316-2273 (877) 247-6272 Plan, Inc. HMOPOS Saluda, Spartanburg, Union Care Improvement Local PPO Abbeville, Aiken, Allendale, Anderson, Bamberg, Barnwell, Calhoun, Cherokee, (800) 204-1002 711 Plus South Central Co. Chester, Chesterfield, Clarendon, Colleton, Dillon, Edgefield, Fairfield, Greenville, Greenwood, Hampton, Jasper, Kershaw, Laurens, Lee, Lexington, McCormick, Marion, Marlboro, Newberry, Oconee, Orangeburg, Pickens, Richland, Saluda, Spartanburg, Union, Williamsburg Humana Local PPO Abbeville, Aiken, Allendale, Anderson, Barnwell, Berkeley, Charleston, (800) 457-4708 711 Cherokee, Colleton, Dorchester, Greenville, Hampton, Laurens, Newberry, Oconee, Pickens, Saluda, Spartanburg, Union, York Cigna Healthcare HMO/ Cherokee, Chester, Greenville, Lancaster, Spartanburg, Union, York (800) 668-3813 711 Of South Carolina, HMOPOS Inc. Humana PFFS Abbeville, Aiken, Anderson, Bamberg, Beaufort, Edgefield, Greenville, Jasper, (800) 457-4708 711 Lee, Oconee, Richland, Spartanburg, York America's 1st HMO/ Greenville, Richland, Spartanburg (888) 563-3289 711 Choice Of South HMOPOS Carolina, Inc.

Customer Customer Service Phone Service TTY Unitedhealthcare HMO/ HMOPOS Greenville (800) 643-4845 711 Humana Regional CCP (800) 457-4708 711 Care Improvement Plus South Central Co. Regional CCP (800) 204-1002 711 Medco Containment Life And Medco Containment Of NY (888) 328-0420 (888) 328-0419 Symphonix Health, Inc. (855) 355-2280 711

Windsor Health Plan, Inc. Customer Customer Service Phone Service TTY (800) 316-2273 711 Silverscript (866) 235-5660 (866) 236-1069 Cigna Health And Life (800) 222-6700 711 Medco Containment Life (800) 758-4574 (800) 716-3231

United American Customer Customer Service Phone Service TTY (866) 524-4169 (866) 524-4170 First Health Life & Health (866) 865-0662 711 Aetna Life (877) 238-6211 711 Unitedhealthcare (888) 867-5575 711

Humana Customer Customer Service Phone Service TTY (800) 281-6918 711 Unitedhealthcare Ins. Co. And Unitedhealthcare NY (888) 867-5575 711 Bluecross And Blueshield Of South Carolina (888) 645-6025 (888) 645-6023 Wellcare Prescription, Inc. (888) 550-5252 (888) 816-5252

Envision Customer Customer Service Phone Service TTY (866) 250-2005 711 Stonebridge Life (888) 672-7206 711