Sustainability, accountability, partnerships: Experience from Riders for Health. Barry Coleman. Executive director

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Sustainability, accountability, partnerships: Experience from Riders for Health Barry Coleman Executive director 2

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Health, Access, Mobility Cure/Prevention Cause of Death Malaria Maternal Mortality Cholera Diarrhoea HIV/AIDS Cure/Prevention Mosquito nets Insect repellent Early diagnosis and prompt treatment House residual spraying Access to trained health worker Access to emergency care in the case of complication Clean water Adequate sanitation Vaccination Oral rehydration solution Clean water Oral rehydration solution Adequate sanitation Education about HIV / AIDS Distribution of condoms Distribution of clean needles SSA Multiple of UK Incidences SSA Deaths pa, ( 000s) Ease of Prevention NA 901 4 72.3 265 4 609.7 2 4 NA NA 4 41.5 2.200 3 Tuberculosis Vaccination (BCG) 30.1 897 3 1=difficult to prevent 4=easy to prevent The assumption that guides the strategic plan and underlines Riders vision and mission is that many deaths occurring in SSA rural areas could be easily prevented by our health care partners once they are able to effectively distribute basic health education and the distribution of well known remedies. Source: WHO, Interviews, WRI, UNAIDS, OC&C analysis 5

Health, Access, Mobility Coverage/frequency of visits by Health Worker 000 population covered by one health worker per year in Zimbabwe by mode of transport Motorcycle 20 Foot 5 Monthly frequency of visit by health worker in Zimbabwe by mode of transport Health workers provided with transportation vehicles (motorcycles) reach more rural people and increase frequency of visits Motorcycle 4 Foot 0,3 Source: OC&C analysis 6

Transportation Solutions RfH Transportation Solutions Components of Health System Improvements Mobility Road Blocks to Mobility RfH Solutions Drugs/ equipment/ education Health Worker Access Transportation for health workers (motorcycle, 4 wheel vehicles) Patient referral (ambulance) No transportation vehicle Vehicle cannot run reliably: - No fuel lubricant - Breakdown - No spares - No mechanic Driver/technician inexperienced TRM Lease vehicle Zero break down - Fuel procurement - Vehicle Maintenance - Emergency repair IAVM International Academy of Vehicle Management & driving school Running cost/ usage unpredictable/ unreliable/unfunded CPK Fixed cost/km charged Km driven checked regularly 7

Transportation Solutions 2 Wheels vs. 4 Wheels 2 WHEELS (HONDA XL 125) 4 WHEELS (NISSAN DOUBLE CAB) - Capital cost 2,550 26,000 - CPK (TRM) 0.18 0.44 COST - CPK (Full leasing) 0.23 0.93 ACCESS Motorcycle can reach villages connected only by foot/animal paths. Motorcycles operate longer in rainy seasons. Motorcycles can cross rivers on a small boat. Cannot operate on very narrow or very steep paths. SOCIO- LOGICAL Motorcycle riders are more accessible to communities. Motorcycle friendly with women riders. Cars often considered a status symbol. Local bureaucrats often commandeer cars for their personal use. Riders favours the use of 2 wheelers (motorcycles) for cost, accessibility and sociological reasons. 8

Transportation Solutions Riders Impact Direct Economic Benefit Zero breakdown Reduction of maintenance cost for clients RfH IMPACT ON HEALTH SYSTEMS Increased reach by Health Workers Health Improvement Population coverage Frequency of visit Increased immunisation Apparent reduction of infection/mortality rate Social Benefit Employment Empowerment of women Independent assessment/measurement testifies that RfH delivered on its promises and had a positive impact on the community and on health systems. 9

Business System Client funds Client donors funds Start up costs... Theoretical Cost/Revenues Flow Initial purchase of vehicle or lease guarantee Charges per Km x Km travelled by health workers vehicles TRM CONTRACT COVERS All variable costs to run & service vehicles Local programme overheads.. UK programme overheads. Programme contingencies & variations. Clients Funds Client donors funds M&E Programme feasibility costs Sales costs. Advocacy for transport Fund raising costs Riders governance Expansion plans Funds raised by Riders RfH business system is centred on a service contract (TRM) paid by RfH clients on a cost/km basis. Cost/km (CPK) are analytically calculated to cover all RfH costs directly or indirectly associated with the managing of clients fleet. Cost for initial/purchase replacement of vehicles, specific programme start up costs and all non transportation costs are incurred by client with no recourse to RfH. All advocacy, governance, sales, feasibility costs are covered directly by Riders through their net funds raised. 10

Business System Cost/Revenues 2007 ( 000) 3054 3866 1180 2184 Programmes 2580 Programmes 1780 400 545 Fund raising 1286 502 397 35 241 405 104 Fund raising 1274 35 187 443 180 84 Total Income Variable cost of programmes Fixed local Fixed UK Governance Advocacy Fundraising cost SURPLUS Total Income Variable cost of programmes Fixed local Fixed UK Governance Advocacy Fundraising cost Lesotho Set up costs SURPLUS Full cost of programmes= 3081 Full cost of programmes= 2125 Even in the last two difficult years Riders business system was self sustaining. Whenever contracts were in place, their income paid almost for their full cost. The marginal deficit was covered by Riders own funds that also paid for governance, advocacy and in 2007 expansion set up in Lesotho. 11

Strategic Plan Key Income Indicators (absolute values) 9000 8560 8000 7000 6000 5782 7385 5827 6872 Total income Programmes income 5000 4000 3000 2000 3866 2580 3054 1780 4290 3012 4343 Charitable funds raised 1000 0 1286 1274 1278 1439 1558 1688 2006 2007 2008 2009 2010 2011 Programme acquisition, (increase of vehicles under management and increase in programme income) is the key variable for the strategic plan base case success. Any shortfall in the programme area is unlikely to be compensated by charitable income expected development. 12

Strategic Plan Key P/L Indicators (Average per vehicle) 3500 3000 2500 2000 1500 2827 2783 2134 1648 2904 2787 2861 2849 2527 2566 2351 2252 2156 2258 2039 2093 2957 2630 2337 2374 Total Riders income TOTAL RIDERS COST Total programme income Full programme cost/vehicle Riders raised funds 1000 500 1180 649 865 498 693 371 604 583 313 293 UK overheads 0 2007 2008 2009 2010 2011 Acquisition of programmes that cover their full cost is essential for the success of the strategic plan. 13

Analytical CPK Calculation CPK Cost Breakdown 2 wheeled vehicle 4 wheeled vehicle Area of expenditure CPK ($) Parts costs 0.029 Fuel 0.041 Direct staffing (driver and technicians) 0.016 Direct management 0.038 Logistics 0.020 Contingency 0.014 Insurance 0.02 TRM Total 0.178 Area of expenditure CPK ($) Parts costs 0.154 Fuel 0.105 Direct staffing (driver and technicians) 0.052 Direct management 0.064 Logistics 0.040 Contingency 0.005 Insurance 0.020 TRM Total 0.440 14

Analytical CPK Calculation Explanation of CPK cost elements Component Interventions (parts and tyres) Fuel Direct Staffing Direct Management Insurance Logistics Contingency Leasing Costs Component details Regular parts/tyres required, plus forecasted incidental interventions Ongoing fuelling for vehicles; with fuel efficiency adjusted as vehicle ages Staffing costs that vary directly as result of # vehicles being managed 1 Direct costs of running the vehicle maintenance and management operation Fully comprehensive vehicle insurance cover. Support costs from UK office To cover unforeseen costs due to innovative nature of the programme. Capital repayment and interest payments Costs based upon Total cost to vehicle Component CPK calculation (for each vehicle type) Price lists from current suppliers Current fuel costs (per litre) Field data for drivers and technicians needed Includes: premises costs; Riders own vehicle costs; travel and subsistence; office running costs; training costs Quotes from vehicle insurers Includes: Share of administrative support and oversight from the UK office X% of operational vehicle costs Deal structure with lender Interventions * cost of interventions = total parts cost Cost per litre * forecast distance travelled / fuel efficiency Technician salary / # vehicles each technician can manage + driver salary 2 Total overhead costs * weighted allocation per vehicle type / # of vehicles within type Total insurance costs/ # of vehicles within type Programme share of UK costs * weighted allocation per vehicle type / # of vehicles within type X% operational vehicle costs / # of vehicles within type (Capital cost of vehicle Resale value) + (Initial borrowing 3 * interest rate over life of repayment) Total parts cost / forecast annual distance travelled per vehicle Total fuel cost to vehicle / forecast distance travelled per vehicle Total direct staffing cost to vehicle / forecast distance travelled per vehicle (Total overhead costs * weighted allocation per vehicle type) / (# of vehicle type * forecast distance travelled per vehicle) Total insurance costs/ # of vehicles within type * forecast distance travelled per vehicle (Programme share of UK costs * weighted allocation per vehicle type) / (# of vehicle type * forecast distance travelled per vehicle) X% operational vehicle costs / # of vehicles within type * forecast distance travelled per vehicle (Capital cost of vehicle Resale value) + (Initial borrowing * Annual interest rate) / (forecast distance travelled per vehicle, per year) 1 For example, for each additional ambulance an additional driver will be required, but five new ambulances can be provided without increasing the number of finance staff required. Growth that necessitates additional support staff is accounted for through the direct management cost area. 2 Technicians can manage multiple vehicles, while the driver:vehicle ratio is 1:1 3 Initial borrowing assumed to equal capital cost of the vehicle unless additional sources of funding are utilised. 15

Analytical CPK Calculation 16

The cost of poor management Comparison of the cumulative cost per vehicle for managed and unmanaged systems for delivering health interventions in Africa. 90,000 80,000 70,000 60,000 Cost in USD 50,000 40,000 30,000 20,000 10,000 0 Y1/Q1 Y1/Q2 Y1/Q3 Y1/Q4 Y2/Q1 Y2/Q2 Y2/Q3 Y2/Q4 Y3/Q1 Y3/Q2 Y3/Q3 Y3/Q4 Y4/Q1 Y4/Q2 Y4/Q3 Y4/Q4 Y5/Q1 Y5/Q2 Y5/Q3 Y5/Q4 Y6/Q1 Y6/Q2 Y6/Q3 Y6/Q4 Managed Unmanaged The red line shows that cost-control is impossible The blue line shows that with the Riders system zero-breakdown performance can be achieved through planned preventive maintenance, resulting in: Excellent cost control Enhanced budgeting Improved planning capacity Good programme management 17

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3 New Street Daventry Northamptonshire NN11 4BT United Kingdom T - +44 (0) 1327 300 047 F - +44 (0) 1327 308 760 www.riders.org 23