Request for Proposal (RFP) For Empanelment of Vendor for Supply, Installation & Commissioning of UPS Batteries

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Request for Proposal (RFP) For Empanelment of Vendor for Supply, Installation & Commissioning of UPS Batteries Bank of Baroda, Regional Office,Kolkata Metro Region 4 th Floor Plot No. 38/2, Block GN Sector V, Salt Lake City Kolkata-700091 RFP Reference No. EZO:IT:RFP:2014/01 Date: 03/04/2014

Bank of Baroda [A] Important Dates: 1. Issuance of RFP Document by 5/4/2014 Bank from 2. Last Date of Submission of 28/04/2014 by 10.30 A.M Response by the Bidder 3 Opening of Technical Bid 28/11/2013 @ 10.30 AM in our office i.e Regional Office, Kolkata [B] Important Clarifications: Following terms are used in the document interchangeably to mean: 1. Bank, BOB means Bank of Baroda. 2. RFP means this RFP document 3. Recipient, Respondent and Bidder means Respondent to the RFP document. 4. OEMs means Original Equipment Manufacturers 5. Tender means RFP response documents prepared by the bidder and submitted to Bank of Baroda This document is meant for the specific use by the Company / person/s interested to participate in the current tendering process. This document in its entirety is subject to Copyright Laws. Bank of Baroda expects the bidders or any person acting on behalf of the bidders to strictly adhere to the instructions given in the document and maintain confidentiality of information. The bidders will be held responsible for any misuse of the information contained in the document and liable to be prosecuted by the Bank. in the event of such a circumstance is brought to the notice of the Bank. By downloading the document, the interested party is subject to confidentiality clauses. Confidentiality

Bank of Baroda Eligibility Criteria: Eligibility Criteria for Selection of vendor for supply, installation and commissioning of UPS Batteries Annexure-A S.No Eligibility Criteria Supporting documents 1.A Interested Suppliers/authorized are required to submit their Technical offer Should be in Core UPS Business, at least A self-certified letter in for a period of last three years. compliance of the Terms & conditions, Should have made Net Profits during last Copy of the last three years three financial years. audited financial statements ISO 9001 & 14001 certification for Copy of ISO certification manufacturing facility from where the equipments will originate. Should have direct support offices at Kolkata. Detailed address Office.. of support No generic call centre or telephonic support is accepted. No Franchisee support is acceptable to the bank either

Bank of Baroda 1.B The Authorized dealers/distributors satisfying the Same as above to be provided above conditions under Sr. No 1.A, may also for OEM & Partner. submit through a Partner. In such cases the partner Should be in supply and support A self-certified letter in business UPS at least for a period of last compliance of the Terms & three years. conditions Should have made Net Profits during last three financial years. Copy of ISO 9001 & 14001 certification of the products manufacturing facility from where the equipments will originate. Copy of the last three years audited financial statements Copy of ISO certification Should have direct support office in Kolkata Detailed address of support office. No generic call centre or telephonic support is accepted. No Franchisee support is acceptable to the bank either 5 Banking is 24 hours service oriented sector and A self certified letter to be hence any technical problem should be resolved submitted. within maximum of 24 hours of call reported which includes time for procuring spare parts also.

6 Should be able to deliver, install and commission the UPS Batterie within 7 days A self certified letter to be from the date of purchase order. submitted for meeting the delivery schedule. Please note that all the documents requested should be arranged in the same order as mentioned in Annexure-A. Please note that any response which does not provide any / all of the above information in the specified formats shall be rejected and the Bank shall not enter into any correspondence with the vendor in this regard. Any further clarification can be discussed with the below contacts. Name - Mrs Amrita Sharma Contact no - (033)23401510 Email - planning.kmr@bankofbaroda.com

Bank of Baroda 1. Language of Tender The Tender prepared by the Bidder, as well as all correspondence and documents relating to the Tender exchanged by the Bidder and the Bank and supporting documents and printed literature shall be in English language only. 2. Formats of Bids: The bidders should use the formats prescribed by the Bank in the TENDER for submitting both technical and commercial bids. The Bank reserves the right to ascertain information from the banks and other institutions to which the bidders have rendered their services for execution of similar projects. 3. Timeframe The following is an indicative timeframe for the overall selection process. Bank of Baroda reserves the right to vary this timeframe at its absolute and sole discretion should the need arise. Changes to the timeframe will be relayed to the affected Respondents during the process. 1. Issuance of RFP Document by 4/04/2014 Bank from 2. Last Date of Submission of 28/04/2014 by 10.00 A.M Response by the Bidder 3 Opening of Technical Bid 28/04/2043 @ 10.30 PM in our office i.e Regional Office, Kolkata Metro Region 9. Submission of Tender: The Tender documents should be submitted in duplicate i.e. in Two Sets (Set 1 Marked as Original Set and Set 2 Marked as Duplicate Set). Each set should contain one copy of Technical and one copy of commercial bid (to be kept in separate sealed envelopes) super subscribing as under: 1. Technical proposal for the selection of vendors for supply, installation and commissioning of UPS Batteries 2. Commercial proposal for the selection of vendors for supply, installation and commissioning of UPS Batteries Copy of masked commercial bid should be enclosed with technical bid. Only one model, which meets the specification, needs to be quoted in the tender along with the model no. If it is found that the bidder quotes more than one model and they have not specified which particular model quoted by them needs to be considered, then the whole tender submitted by the bidder is liable to be rejected. Only one submission of response to tender by each bidder will be permitted Format for Technical specification of UPS batteries are enclosed as Annexure -D

Mere response to the tender will not entitle nor confer any right on the Bidders for The bidders shall submit the proposals properly filed so that the papers are not loose. All the pages of the proposals including documentary proofs should be numbered as Page (current page) of (Total pages) and be signed by authorized signatory (except literatures, datasheets and brochures). The current page number should be a unique running serial number across the entire proposal. In case of delay or non-delivery of tenders, Bank will not assume any responsibility. 10. Compliance to bank s all terms and conditions: Bidder has to submit a letter of undertaking along with the Tender that they will abide by all the terms and conditions stated in our Tender The Bidder should be in a position to supply the UPS Batteries as per the requirement of branches of Kolkata Metro Region, Bank of Baroda. The Bank will have the right to decide on the hardware configuration and the quantity thereof to be ordered. The UPS Batteries to be provided should be field- upgradeable. 11. Late Tender submission policy: Bidders are to provide detailed evidence to substantiate the reasons for a late Tender submission. Tenders lodged after the deadline for lodgment of Tenders may be registered by Bank of Baroda and may be considered and evaluated by the evaluation team at the absolute discretion of Bank of Baroda. It should be clearly noted that Bank of Baroda has no obligation to accept or act on any reason for a late submitted response to tender. Bank of Baroda has no liability to any person who lodges a late Tender for any reason whatsoever, including tenders taken to be late only because of another condition of responding. 12. Validity of Tender: The Tender will remain valid and open for evaluation according to the terms for a period of at least Three (3) months from the date the tender submission date closes. 13. Request for Information: Recipients are required to direct all communications related to this tender, including notification of late tender submission, through the Nominated Point of Contact person i.e. The Deputy General Manager Kolkata Metro Region, Kolkata.

Bank of Baroda All questions relating to the tender, technical or otherwise must be in writing only to the Nominated Point of Contact. Bank of Baroda will not answer any communication initiated by Bidder later than five business days prior to the due date for lodgment of tender. However, Bank of Baroda may in its absolute discretion seek, but under no obligation to seek, additional information or material from any Bidder after the tender closes and all such information and material provided must be taken to form part of that tender. Bidder should invariably provide details of their email address(es) as responses to queries will only be provided to the Bidder via e-mail. If bank in its absolute discretion deems that the originator of the question will gain an advantage by a response to a question, then bank reserves the right to communicate such response to all Bidders participating in the tender. Bank of Baroda may in its absolute discretion engage in discussion with any Bidder (or simultaneously with more than one Bidder) after the tender closes to improve or clarify any response. 14. Evaluation of Tender.The Technical Proposal will be evaluated for technical suitability. During evaluation of the Tenders, the Bank, at its discretion, may ask the Bidder for clarification in respect of its tender. The request for clarification and the response shall be in writing, and no change in the substance of the tender shall be sought, offered, or permitted The Bank s reserves the right to accept or reject any tender in whole or in parts without assigning any reason thereof. The bank s decision will be final & bank will not entertain any correspondence in this regard. 15. Validity of Rate Contract: The empanelment of approved vendors will be valid up to a period of one year i.e. from 01/05/2014 to 31/05/2015 for supply, installation and commissioning of UPS Batteries to the Bank which may be extended by 3 months at the discretion of the bank on urgency. 16. Notification Bank of Baroda will notify the Respondents as soon as practicable about the outcome of the TENDER evaluation process, including whether the Respondent s TENDER response has been accepted or rejected. Bank of Baroda is not obliged to provide any reasons for any such acceptance or rejection. Bank of Baroda

17. Authorised signatory: The selected Bidder shall indicate the authorized signatories who can discuss and correspond with the bank, with regard to the obligations under the contract. The selected Bidder shall submit at the time of signing the contract, a certified copy of the extract of the resolution of their Board, authenticated by Company Secretary, authorizing an official or officials of the company or a Power of Attorney copy to discuss, sign agreements/contracts with the Bank. The Bidder shall furnish proof of signature identification for above purposes as required by the Bank. The selected Bidder shall indicate the authorized signatories who can discuss and correspond with the bank, with regard to the obligations under the contract. 18. Bank of Baroda reserves the right to: Reject any and all responses received in response to the RFP Waive or Change any formalities, irregularities, or inconsistencies in proposal format delivery Extend the time for submission of the tender Select the most responsive Bidder (in case no Bidder satisfies the eligibility criteria in totality) Share the information/ clarifications provided in response to tender by any Bidder, with any other Bidder(s) /others, in any form. Cancel the tender at any stage, without assigning any reason whatsoever 19. Cancellation of contract and compensation: The Bank reserves the right to cancel the contract of the selected Bidder and recover expenditure incurred by the Bank on the following circumstances. The Bank would provide 30 days notice to rectify any breach/ unsatisfactory progress: I. The selected vendor(s) commits a breach of any of the terms and conditions of the tender/contract. II. The selected vendor(s) becomes insolvent or goes into liquidation voluntarily or otherwise III. The progress regarding execution of the contract, made by the selected Bidder is found to be unsatisfactory. IV. If the delivery of ups & batteries delayed by more than two weeks from the due date of delivery / If deductions on account of liquidated Damages exceeds more than 5% of the total contract value. V. If the selected Bidder fails to complete the due performance of the contract in accordance with the agreed terms and conditions VI. An attachment is levied or continues to be levied for a period of 7 days upon effects of the tender. 20. No Legal Relationship No binding legal relationship will exist between any of the Recipients / Respondents and Bank of Baroda until execution of a contractual agreement.

Bank of Baroda 21. Disqualification: Any form of canvassing/lobbying/influence/query regarding short listing, status etc will be a disqualification. 22. Confidentiality: The Bidder shall keep confidential any information obtained under the contract and shall not divulge the same to any other person without consent in writing by Bank of Baroda. In case of non-compliance of the confidentiality agreement, the contract is liable to be cancelled by Bank of Baroda. Further, Bank of Baroda shall have right to regulate Bidder staff. 26. Publicity: The Bidder shall not advertise or publicly announce that he is undertaking work for Bank of Baroda without written consent of Bank of Baroda. In case of non-compliance of this clause the Bidder will be debarred for participating any future tender / contract for a period of three years. 29. Disclaimer: Subject to any law to the contrary, and to the maximum extent permitted by law, Bank of Baroda and its directors, officers, employees, contractors, agents, and advisers disclaim all liability from any loss claim, expense (including, without limitation, any legal fees, costs, charges, demands, actions, liabilities expenses or disbursements incurred therein or incidental thereto or damage (whether foreseeable or not) suffered by any person acting on or refraining from acting because of any presumptions/ information (whether oral or written and whether express or implied information, including forecasts, statements, estimates, or projections contained in this tender document or conduct ancillary to it whether or not the losses or damage arises in connection with any negligence, omission, default, lack of care or misrepresentation on the part of Bank of Baroda or any of its directors, officers, employees, contractors, agents, or advisers.

tallation Bank of Baroda 1. Earnest Money Deposit (EMD): Commercial Terms & Conditions Earnest Money Deposit of Rs. 1,000 (Rupees Four Lacs only) has to be submitted by way of Demand Draft / Banker's Cheque / Pay Order drawn in favour of "Bank of Baroda" payable at Kolkata. Earnest Money Deposit will not carry any interest. The Earnest Money Deposit of unsuccessful bidders will be refunded while intimating the rejection of the bid. The Earnest Money Deposit of the successful bidder will be refunded one month after successful installation and commissioning of last such purchase order. The Earnest Money Deposit should be kept it a separate sealed envelope and to be delivered along with the TENDER responses. The Earnest Money Deposit will be forfeited if: The bidder withdraws his tender before processing of the same. The bidder withdraws his tender after processing but before acceptance of Letter of appointment to be issued by the Bank The selected bidder withdraws his tender before furnishing Bank Guarantee/Security Deposit as required under this TENDER. The bidder violates any of the provisions of the terms and conditions of this TENDER specification Earnest money deposit will be refunded for the unsuccessful bidders within two weeks from the date of issue of LOI(Letter of Indent) to the successful bidders. 2. Submission of commercial quotes: Commercial quotations as per format of Annexure- B in sealed envelope should be submitted. Price quoted should be inclusive of all taxes,duties, leveis and any other extra costs. The vendor found L1 would be issued the purchase order. 4. Place of Order: Our office will place the orders and delivery will be at our Branches / offices in Kolkata Metro Region. 7. Delivery: UPS Systems should be delivered, installed and commissioned within 7 days from the date of purchase order. In case of some urgent requirement of the Region, the same may be delivered urgently. Bidder will have to pay liquidated damages (LD) to Bank of Baroda @ 1% of the contract value inclusive of all taxes, duties, levies etc., per week or part thereof, for late delivery beyond due date of delivery, to a maximum of 5%. If delay exceeds 4 weeks from due date of delivery, Bank of Baroda reserves the right to cancel the entire order.

8. Installation: Installation at our office, including unpacking of cartons/ boxes, will be the responsibility of the Bidder. Bidder will have to install the system and hand it over to Bank for acceptance testing within two working days of the Bank from the date of receipt of the Batteries at our office. 12. Warranty: Onsite Comprehensive Warranty for 24 Months from the date of installation. In case of significant failures of specific component the entire system has to be replaced with new ones in proactive manner. The proactive action has to be taken immediately without affecting the banks day to day functioning and in a mutually convenient time. The proactive action plan is required to be submitted well in advance. The principal Vendor is required to ensure that this kind of situation never arises. 13. Single point of contact for Support: Bidder has to provide details of single point of contact viz. designation, address, email address, telephone /mobile No. for UPS Batteries supplied to the bank. Escalation matrix for support should also be provided with full details as per annexure E. The Bidders who are not having the service support centres, but having only presence in few centers, may provide details of logistics arrangement in support of future services. However the discretion of considering the same will be solely of the bank and in absence of such convincing support systems the vendor will not be considered for supplying the UPS. In such cases the vendor may also be asked to provide reference from existing clientele with whom such arrangements are being done. 14. Payment Terms: - Payment terms will be as follows: 80% of the total cost on delivery, installation & successful commissioning of UPS Batteries as per actuals on production of original receipt, batch code and Warranty Card for the batteries supplied. Balance amount of 20% will be released after one month or against a Performance Bank Guarantee of scheduled commercial bank preferably public sector bank, other than Bank of Baroda, for three years and one a. month (i.e. one month beyond the warranty period). 16. Maintenance: Bidder shall carry out preventive maintenance at least once in quarter in consultation with the banks team during the warranty period as well as the subsequent AMC period. Preventive Maintenance will include replacement of worn-out parts, checking diagnostic etc.

Bank of Baroda ANNEXURE- A Particulars to be provided by the bidder with technical proposal Details to Page No. No Particulars be of your furnished Response by the to bidder indicated 1 Name of the bidder 2 Year of establishment and constitution. Certified copy of Partnership Deed or Certificate of Incorporation/commencement of business, Memorandum of Association, Articles of Association should be submitted as the case may be. 3 Location of Registered office /Corporate office and address 4 Mailing address of the bidder 5 Names and designations of the persons authorized to make commitments to the Bank. 6 Telephone and fax numbers of contact persons 7 E-mail addresses of contact persons

Bank of Baroda No Particulars Details to be Page No. of your furnished Response by the to bidder indicated 11 Net Profit of the bidder (not of the group) Year 2000-2011 Figures to be indicated Year 2011-2012 From the Year 2012-2013* Financial (Copy of audited financial statements for above Statements years to be submitted) (Self certified copies of financial statements for the financial year ended 31-03-2012, if yet to be audited) Declaration: 1. We confirm that we will abide by all the terms and conditions contained in the RFP. 2. We hereby unconditionally accept that Bank can at its absolute discretion apply whatever criteria it deems appropriate, not just limiting to those criteria set out in the RFP, in short listing of bidders. 3. All the details mentioned by us are true and correct and if Bank observes any misrepresentation of facts on any matter at any stage, Bank has the absolute right to reject the proposal and disqualify us from the selection process. 4. We confirm that this response, for the purpose of short-listing, is valid for a period of six months, from the date of expiry of the last date for submission of response to RFP. 5. We confirm that we have noted the contents of the RFP and have ensured that there is no deviation in filing our response to the RFP and that the Bank will have the right to disqualify us in case of any such deviations. Place: Date : Seal & Signature of the bidder

AAAAA Annexure B Commercial Bid Format Sr. HW Particulars Make and Amount No. 1 12V * 120 AH(Basic Price) Buy back Price TAXES TOTAL AMOUNT ( 2 12V* 100 AH Buy back Price TAXES Amount 3 12V * 42 AH Buy back Price TAXES Amount 4 12V * 65 AH Battery Make Amount 5 12V* 23 AH Buy back Price TAXES Amount

(The quantity specified above is indicative only) Terms & Conditions: Freight, Insurance, Packing & Forwarding shall be included in the price. The amount quoted is exclusive of all taxes. Taxes will be paid extra at actual Bank will deduct applicable TDS, if any, as per the law of the land. Further, we confirm that we will abide by all the terms and conditions mentioned in the Request for Proposal document. Bank of Baroda () Place: Date: Seal & Signature of the bidder

To Regional Head, (Zone), Bank of Baroda, Dear Sir, ANNEXURE C Compliance Certificate (On companies letter Head) Date: Ref: - 1. Having examined the Request for Proposal (RFP) including all annexure, the receipt of which is hereby duly acknowledged, we, the undersigned offer to provide the end to end services in conformity with the said RFP and in accordance with our proposal and the schedule of Prices indicated in the Price Bid and made part of this bid. 2. If our Bid is accepted, we undertake to deliver the equipment within the scheduled time lines. 3. We confirm that this offer is valid for six months from the last date for submission of RFP to the BANK (RFP closing date). 4. This Bid, together with your written acceptance thereof and your notification of award, shall constitute a binding Contract between us. 5. We undertake that in competing for and if the award is made to us, in executing the subject Contract, we will strictly observe the laws against fraud and corruption in force in India namely Prevention of Corruption Act 1988. 6. We agree that the Bank is not bound to accept the lowest or any Bid that the Bank may receive. 7. We have not been barred/black-listed by any regulatory / statutory authority and we have the required approval to be appointed as a service provider to provide the services to Bank. 8. We shall observe confidentiality of all the information passed on to us in course of the tendering process and shall not use the information for any other purpose than the current tender. Seal & Signature of the bidder Phone No.: Fax: E-mail: Place: Date:

Bank of Baroda Annexure- D Annexure - F - Technical Specifications for 12V 120AH/ / 100AH / 42AH/65AH/23 AH DESCRIPTION A B C D Battery - SMF Batteries with Back-up time upto 4 Hrs. Battery Make - Exide OR Quanta OR Rocket Warranty Two Year On-site Batch Code and Warranty card mentioning the year and month of the Batteries supplied from the OEM End of Document Place: Date: Seal & Signature of the bidder Bank of Baroda, Regional Office Kolkata Metro Region Baroda Tower, 4 th Floor Plot No. 38/2, Block GN Sector V, Salt Lake City Kolkata - 700091 *******************************