Arohan Financial Services Private Limited

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Arohan Financial Services Private Limited Rating August 21, 2017 Amount Facilities Rating 1 Rating Action Long term Bank Facilities 921.07 CARE A-; Reaffirmed (enhanced from Rs.592.11 crore) (Single A Minus; Outlook: ) 921.07 Total Facilities (Rupees Nine hundred Twenty One crore and Seven Lakhs only) Details of instruments/facilities in Annexure-1 Detailed Rationale & Key Rating Drivers The ratings continue to draw comfort from experienced promoters, experienced board of directors with professional management team, adequate risk management system with adequate IT infrastructure, continuous infusion of funds leading to comfortable CAR, diversified funding profile, and improvement in the financial performance of the company in FY17 (refers to the period April 01 to March 31). However, the above ratings continue to be constrained by moderate geographical concentration of portfolio base, low seasoning of loan portfolio, deterioration in asset quality post demonetisation, inherent risks in the micro finance industry including unsecured lending, regulatory risks & socio-political intervention like farm loan waiver across various States in India and operational risks related to cash based transaction. The ability of the company to increase its scale of operation while maintaining healthy CAR and improvement in the collection efficiency going forward, and tapping new States to further reduce the geographical concentration risk remains the key rating sensitivities. The ability to derive envisaged benefits out of the proposed merger with Intellecash would also remain one of the key rating sensitivities. Detailed description of the key rating drivers Key Rating Strengths Experienced promoters In Sep 2012, the Intellegroup (promoted by Mr. Vineet Rai) acquired around 56% stake in Arohan from previous promoters i.e. Mr. Subhankar Sengupta and other institutional investors. Mr. Vineet Rai has around two decades of experience in early stage investing, small business incubation and microfinance business. Experienced and professional management team Arohan s board comprises ten members, having rich experience in the banking and financial sectors. The board is headed by Mr. Manoj Nambiar (Managing Director), having 28 years of experience in consumer finance & retail banking. Mr. Nambiar is also well supported by a team of experienced professionals. Adequate risk management system with strong IT infrastructure The company has changed its IT software from Omni to FIS in July 2017. Arohan has taken steps for migrating to CBS through Profile and detailed process flows for working through different menus to timely meet the customer service efficiently and on-time to a growing customer base. The data of all the connected outlets/branches are located at one centralised location, the MIS functions can be undertaken more effectively, without much dependency on service outlets/branches, for the required quantum of data. Diversified funding profile Arohan has a diversified funding profile as it has raised equity from various institutional investors (Rs.27 crore in FY14, Rs.22.1 crore in FY15, Rs.60.0 crore in FY16, Rs. 189 crore (includes tier II capital from Bank of Maharashtra and IFMR) in FY17 and debt from private & public sectors banks, NBFCs and institutional investors in the past. Consistent growth in scale of operations In the last 3 years (FY15-FY17), AUM of Arohan has increased at a CAGR of around 63% and stood at Rs.1013.84 crore as on March 31, 2017 vis-à-vis Rs. 667.56 crore as on March 31, 2016 (Rs. 383.57 crore as on March 31, 2015). The increase in AUM was on account of increase in own portfolio as well as increase in securitized and business correspondence (BC) portfolio. 1 Complete definition of the ratings assigned are available at www.careratings.com and other CARE publications 1 CARE Ratings Limited

Improvement in financial performance in FY17 though moderation witnessed in asset quality Interest income of Arohan increased by around 61% in FY17 vis-à-vis FY16 on the back of increase in interest income on account of higher disbursement from Arohan during FY16 & FY17 (increase in loan portfolio was around 55% in FY17 visà-vis FY16). Arohan s NIM remained stable at 8.60% in FY17 vis-à-vis 8.70% in FY16. Operating expense/avg. total assets slightly increased from 5.70% in FY16 to 6.93% in FY17 mainly due to significant increase in branches (from 180 in Mar 16 to 272 in Mar 17). Overall, ROTA deteriorated from 3.47% in FY16 to 2.83% in FY17 due to lower NIM coupled with higher provisioning cost. PAR> 30 days & PAR> 90 days deteriorated to 5.12% & 0.52% of AUM as on March 31, 2017 vis-à-vis 0.50% & 0.37% of AUM as on March 31, 2016. The deterioration was mainly on account of deterioration in asset quality in few of the branches in West Bengal, Bihar & Jharkhand due to demonetisation effect. Marked improvement in CAR Arohan s CAR improved from 25.02% as on March 31, 2016 to 39.35% as on March 31, 2017 on account of infusion of equity of around Rs. 154 crore from new and existing investors. The company also received Rs.35 crore from Bank of Maharashtra and IFMR as unsecured term loan and debentures. Key Rating Weaknesses Low seasoning of loan portfolio As on Mar.31, 2017, 44% of the Loan AUM (47% of Loan AUM as on Mar.31, 2016) is in first loan cycle indicating the lack of seasoning of loan portfolio to an extent. Moderate geographic concentration of portfolio Arohan s portfolio concentration in West Bengal area has reduced from 48% (of AUM as on March 31, 2016) to 39% (of AUM as on March 31, 2017). In order to diversify its portfolio base, the company is expected to start its operations in Uttar Pradesh and Tripura in FY18. Increasing competition Arohan faces competition from large MFIs who have better and cheaper access to resources and enjoy the economies of large scale operations. Further, banks and NBFC s are also trying to increase their direct presence in rural areas to meet the priority sector lending requirement. Industry outlook On account of various events post demonetisation, collection efficiency of the MFIs has deteriorated. This has impacted the asset quality of the MFIs leading to increase in credit costs. It is expected that the loss on account of this event is likely to be in the range of 5-10% of the total loan portfolio of different MFIs. Given the current situation and any further deterioration in the situation from hereon, the profitability of the MFIs are expected to take a severe hit in FY18 on account of higher provisioning costs. Overall FY18 is expected to be a challenging year for the sector with growth expected to moderate on the back of demonetisation as the MFIs will primarily concentrate on overhaul of entire operations to minimise future losses. CARE expects the portfolio growth to be around 25 to 30% y-o-y in FY18 as compared to 50-60% y-o-y growth achieved in the past few years. However given the market potential, the sector is likely to continue its high growth post normalisation of situation with MFIs continuing to attract funds and improving operational efficiencies to maintain profitability. Analytical approach: Standalone Applicable Criteria Criteria on assigning Outlook to Credit Ratings CARE s Policy on Default Recognition Financial ratios Financial sector Rating Methodology Non Banking Financial Companies About the Company Arohan Financial Services Private Ltd (Arohan), incorporated in 2006, is a (Non-Deposit taking) Non-Banking Financial Company Micro Finance Institution (NBFC-MFI) registered with Reserve Bank of India (RBI). Arohan is engaged in the business of micro lending to individual women borrowers and operates on a mix of both Joint Liability Group (JLG) model and Centre Liability lending model. It manages an asset under management (AUM) of Rs.1013.84 crore as on March 31, 2017 (Rs.667.56 crore as on March 31, 2016) through a network of 271 branches in 93 districts spanning across seven states viz. West Bengal (39% of AUM), Assam (24%), Bihar (17%), Jharkhand (4%), Odisha (15%), Meghalaya (0.4%) and 2 CARE Ratings Limited

Chhattisgarh (0.7%). The company has total workforce strength of over 2,400 employees as on March 31, 2017. The company has recently announced its merger with Intellecash Microfinance Network Company Private Limited (Intellecash), one of its associate companies. Intellecash provides working capital and business loans to MSME in the range of Rs. 2.5 lakh-rs. 75 lakh. Intellecash had an outstanding AUM of Rs. 8.5 crore as on March 31, 2016. Financials Brief Financials FY16 (A) FY17 (A) Total operating income 130.77 214.98 PAT 21.65 27.46 Interest coverage (times) 1.58 1.43 Total Assets 731.28 1207.10 Net NPA (%) 0.06 0.00 ROTA (%) 3.47 2.83 A: Audited Status of non-cooperation with previous CRA: Not Applicable Any other information: Not Applicable Rating History for last three years: Please refer Annexure-2 Note on complexity levels of the rated instrument: CARE has classified instruments rated by it on the basis of complexity. This classification is available at www.careratings.com. Investors/market intermediaries/regulators or others are welcome to write to care@careratings.com for any clarifications. Analyst Contact: Name: Ms Richa Bagaria Tel: (033) 4018 1653 Mobile: +91 9903470650 Email: richa.jain@careratings.com **For detailed Rationale Report and subscription information, please contact us at www.careratings.com About CARE Ratings: CARE Ratings commenced operations in April 1993 and over two decades, it has established itself as one of the leading credit rating agencies in India. CARE is registered with the Securities and Exchange Board of India (SEBI) and also recognized as an External Credit Assessment Institution (ECAI) by the Reserve Bank of India (RBI). CARE Ratings is proud of its rightful place in the Indian capital market built around investor confidence. CARE Ratings provides the entire spectrum of credit rating that helps the corporates to raise capital for their various requirements and assists the investors to form an informed investment decision based on the credit risk and their own risk-return expectations. Our rating and grading service offerings leverage our domain and analytical expertise backed by the methodologies congruent with the international best practices. Disclaimer CARE s ratings are opinions on credit quality and are not recommendations to sanction, renew, disburse or recall the concerned bank facilities or to buy, sell or hold any security. CARE has based its ratings/outlooks on information obtained from sources believed by it to be accurate and reliable. CARE does not, however, guarantee the accuracy, adequacy or completeness of any information and is not responsible for any errors or omissions or for the results obtained from the use of such information. Most entities whose bank facilities/instruments are rated by CARE have paid a credit rating fee, based on the amount and type of bank facilities/instruments. In case of partnership/proprietary concerns, the rating /outlook assigned by CARE is based on the capital deployed by the partners/proprietor and the financial strength of the firm at present. The rating/outlook may undergo change in case of withdrawal of capital or the unsecured loans brought in by the partners/proprietor in addition to the financial performance and other relevant factors. 3 CARE Ratings Limited

Annexure-1: Details of Instruments/Facilities Name of the Instrument Fund-based - LT-Term Loan Date of Issuance Annexure-2: Rating History of last three years Sr. No. Name of the Instrument/Bank Facilities 1. Fund-based - LT-Term Loan Type Coupon Rate Maturity Date Size of the Issue Rating assigned along with Rating Outlook Oct-2023 921.07 CARE A-; Current Ratings Amount Outstanding Rating LT 921.07 CARE A-; 2017-2018 Rating history 2016-2017 2015-2016 2014-2015 1)CARE BBB (25-Jun-14) 2. Debentures-Non LT 33.00 CARE A-; (18-Jan-16) 2)CARE BBB+ 1)CARE BBB (25-Jun-14) 3. Debentures-Non LT 44.05 CARE A-; - 4. Debentures-Non LT 20.00 CARE A-; (18-Jan-16) - 5. Debentures-Non LT 26.00 CARE A-; 6. Debt-Subordinate Debt LT 10.00 CARE BBB+; 1)CARE 1)CARE BBB+; BBB+; 2)CARE BBB+ (26-Sep-16) 7. Debentures-Non LT 35.00 CARE A-; 4 CARE Ratings Limited

CONTACT Head Office Mumbai Ms. Meenal Sikchi Mr. Ankur Sachdeva Cell: + 91 98190 09839 Cell: + 91 98196 98985 E-mail: meenal.sikchi@careratings.com E-mail: ankur.sachdeva@careratings.com Ms. Rashmi Narvankar Mr. Saikat Roy Cell: + 91 99675 70636 Cell: + 91 98209 98779 E-mail: rashmi.narvankar@careratings.com E-mail: saikat.roy@careratings.com CARE Ratings Limited (Formerly known as Credit Analysis & Research Ltd.) Corporate Office: 4th Floor, Godrej Coliseum, Somaiya Hospital Road, Off Eastern Express Highway, Sion (East), Mumbai - 400 022 Tel: +91-22-6754 3456 Fax: +91-22-6754 3457 E-mail: care@careratings.com AHMEDABAD Mr. Deepak Prajapati 32, Titanium, Prahaladnagar Corporate Road, Satellite, Ahmedabad - 380 015 Cell: +91-9099028864 Tel: +91-79-4026 5656 E-mail: deepak.prajapati@careratings.com BENGALURU Unit No. 1101-1102, 11th Floor, Prestige Meridian II, No. 30, M.G. Road, Bangalore - 560 001. Cell: +91 98407 54521 Tel: +91-80-4115 0445, 4165 4529 CHANDIGARH Mr. Anand Jha SCF No. 54-55, First Floor, Phase 11, Sector 65, Mohali - 160062 Chandigarh Cell: +91 99888 05650 Tel: +91-172-5171 100 / 09 Email: anand.jha@careratings.com CHENNAI Unit No. O-509/C, Spencer Plaza, 5th Floor, No. 769, Anna Salai, Chennai - 600 002. Cell: +91 98407 54521 Tel: +91-44-2849 7812 / 0811 COIMBATORE T-3, 3rd Floor, Manchester Square Puliakulam Road, Coimbatore - 641 037. Tel: +91-422-4332399 / 4502399 JAIPUR Mr. Nikhil Soni 304, Pashupati Akshat Heights, Plot No. D-91, Madho Singh Road, Near Collectorate Circle, Bani Park, Jaipur - 302 016. Cell: +91 95490 33222 Tel: +91-141-402 0213 / 14 E-mail: nikhil.soni@careratings.com KOLKATA Ms. Priti Agarwal 3rd Floor, Prasad Chambers, (Shagun Mall Bldg.) 10A, Shakespeare Sarani, Kolkata - 700 071. Cell: +91-98319 67110 Tel: +91-33- 4018 1600 E-mail: priti.agarwal@careratings.com NEW DELHI Ms. Swati Agrawal 13th Floor, E-1 Block, Videocon Tower, Jhandewalan Extension, New Delhi - 110 055. Cell: +91-98117 45677 Tel: +91-11-4533 3200 E-mail: swati.agrawal@careratings.com PUNE Mr.Pratim Banerjee 9th Floor, Pride Kumar Senate, Plot No. 970, Bhamburda, Senapati Bapat Road, Shivaji Nagar, Pune - 411 015. Cell: +91-98361 07331 Tel: +91-20- 4000 9000 E-mail: pratim.banerjee@careratings.com CIN - L67190MH1993PLC071691 HYDERABAD Mr. Ramesh Bob 401, Ashoka Scintilla, 3-6-502, Himayat Nagar, Hyderabad - 500 029. Cell : + 91 90520 00521 Tel: +91-40-4010 2030 E-mail: ramesh.bob@careratings.com 5 CARE Ratings Limited