BlueCross BlueShield Service Benefit Plan: Basic Option Coverage Period: 01/01/ /31/2014

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BlueCross BlueShield Service Benefit Plan: Basic Option Coverage Period: 01/01/2014 12/31/2014 Summary of Benefits and Coverage Coverage for: Self Only -or- Self and Family Plan Type: PPO This is only a summary. Please read the FEHB Plan brochure RI 71-005 that contains the complete terms of this plan. All benefits are subject to the definitions, limitations, and exclusions set forth in the FEHB Plan brochure. Benefits may vary if you have other coverage, such as Medicare. You can get the FEHB Plan brochure at www.fepblue.org/brochure or by calling 1-800-411-BLUE. Important Questions Answers Why this Matters: What is the overall deductible? $0 See the chart starting on page 2 for your costs for services this plan covers. Are there other deductibles for specific services? Is there an out of pocket limit on my expenses? What is not included in the out of pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn t cover? No. Yes. $5,500 (Self Only coverage); $7,000 (Self and Family coverage) Please review Section 4 in brochure RI 71-005. No. Yes. A list of Preferred providers is available at fepblue.org/provider. No. Yes. You don t have to meet deductibles for specific services, but see the chart starting on page 2 for other costs for services this plan covers. The out-of-pocket limit, or catastrophic maximum, is the most you could pay during the year for your share of the cost of covered services. This limit helps you plan for healthcare expenses. Even though you pay these expenses, they don t count toward the out-of-pocket limit. The chart starting on page 2 describes any limits on what the plan will pay for specific covered services, such as office visits. If you use an in-network doctor or other healthcare provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-ofnetwork provider for some services. [We use the terms preferred or participating for providers in our network.] See the chart starting on page 2 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan. Some of the services this plan doesn t cover are listed on page 5. See this plan s FEHB brochure for additional information about excluded services. Questions: Call the phone number on the back of your ID card or visit us at www.fepblue.org/contact to find your local Plan s phone number. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at www.fepblue.org/sbc, or call 1-800-411-BLUE to request a copy. 1 of 8

Copayments are fixed dollar amounts (for example, $15) you pay for covered healthcare, usually when you receive the service. Coinsurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan s allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use Preferred providers by charging you lower deductibles, copayments, and coinsurance amounts. Common Medical Event If you visit a healthcare provider s office or clinic If you have a test drugs to treat your illness or condition (continued) Services You May Need Your Cost If You Use a Preferred Provider Primary care visit to treat an injury or illness $25/visit Specialist visit $35/visit Chiropractor: $25/visit Other practitioner visit Acupuncture: $25/visit (primary care provider), $35/visit (specialist) Preventive care/screening/ immunization Diagnostic test (X-ray, blood work) Imaging (CT/PET scans, MRIs) Your Cost If You Use a Non-Preferred Provider (plus you may be balance billed) Limitations & Exceptions Manipulative treatment: Covers a combined total of 20 visits per member per calendar year Acupuncture: Covers up to 10 visits per calendar year, plus you pay 30% coinsurance for drugs and supplies No charge Limited to one per year for each covered service No charge for blood work; $40 for X-rays $100 (when billed by professionals); $150 (billed by facilities) Tier 1: Generic drugs $10/prescription Tier 2: Preferred brand drugs $45/prescription Tier 3: Non-preferred brand 50% coinsurance ($55 drugs minimum) Covers 30-day maximum supply on initial prescription; up to 90 days for refills with 3 copayments. 2 of 8

Common Medical Event More information about prescription drug coverage is available at fepblue.org/ pharmacy If you have outpatient surgery immediate medical attention Services You May Need Tier 4: Preferred specialty medications Tier 5: Non-preferred specialty medications Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees Your Cost If You Use a Preferred Provider Retail: $60/ prescription (30-day supply) Specialty pharmacy: $50/prescription (30- day supply); $140/prescription (90- day supply) Retail: $80/prescription (30- day supply) Specialty pharmacy: $70/prescription (30- day supply); $195/prescription (90- day supply) $100/day per facility $150/performing surgeon (office setting); $200/performing surgeon (other settings) Your Cost If You Use a Non-Preferred Provider (plus you may be balance billed) Limitations & Exceptions Retail: Limited to a 30-day supply; only one fill allowed Specialty pharmacy: 90-day supply can only be obtained after 3 rd fill Certain prescription drugs require prior approval. Prior approval is required for certain surgical services. Emergency room services $125/visit $125/visit None Emergency medical transportation $100/day $100/day Air or sea ambulance: $150/day Urgent care $50/visit None If you have a hospital stay (continued next page) Facility fee (e.g., hospital room) $175/day up to maximum of $875 per admission Precertification is required 3 of 8

Common Medical Event If you have a hospital stay If you have mental health, behavioral health, or substance abuse needs Services You May Need Physician/surgeon fee Mental/behavioral health outpatient services Mental/behavioral health inpatient services Substance use disorder outpatient services Substance use disorder inpatient services Your Cost If You Use a Preferred Provider $200/performing surgeon Your Cost If You Use a Non-Preferred Provider (plus you may be balance billed) $25/visit None No charge for professional visits; $175/ day up to maximum of $875 per admission for facility care $25/visit None No charge for professional visits; $175/ day up to maximum of $875 per admission for facility care Limitations & Exceptions Precertification is required. Precertification of inpatient hospital stays is required Precertification of inpatient hospital stays is required If you are pregnant help recovering or have other special health needs (continued next page) Prenatal and postnatal care No charge None Delivery and all inpatient services $175/admission for facility care Home health care $25/visit Covers up to 25 visits per calendar year Rehabilitation services $25/visit; $35/visit for specialist None Benefits for physical, occupational, and speech therapies are limited to a combined total of 50 visits per member per calendar year as long as medically necessary and therapies are improving functionality. 4 of 8

Common Medical Event help recovering or have other special health needs, continued Services You May Need Habilitation services Your Cost If You Use a Preferred Provider Physical, occupational, and speech therapies: $25/visit for primary care provider, $35/visit for specialist Your Cost If You Use a Non-Preferred Provider (plus you may be balance billed) Limitations & Exceptions Benefits for physical, occupational, and speech therapies are limited to a combined total of 50 visits per member per calendar year as long as medically necessary and therapies are improving functionality. help recovering or have other special health needs, continued If your child needs dental or eye care Skilled nursing care None Durable medical equipment 30% coinsurance None Hospice service Traditional Home Hospice: No charge Continuous Home Hospice: $150/day up to maximum of $750 per episode Inpatient Hospice: No charge Prior approval from the Local Plan is required for all hospice services. Benefits are provided for up to 30 consecutive days in a facility licensed as an inpatient hospice facility. Eye exam $25/visit primary care provider; $35/visit specialists Glasses 30% coinsurance Dental check-up $25/evaluation Up to 2 per calendar year Excluded Services & Other Covered Services: Coverage limited to exams related to treatment of a specific medical condition Limited to one pair of glasses per incident prescribed for certain medical conditions Services Your Plan Does NOT Cover (This isn t a complete list. Check this plan s FEHB brochure for other excluded services.) Cosmetic surgery Infertility treatment Long-term care Private-duty nursing Routine eye care Routine foot care Skilled nursing care Weight loss programs continued next page 5 of 8

Other Covered Services (This isn t a complete list. Check this plan's FEHB brochure for other covered services and your costs for these services.) Acupuncture Bariatric surgery Chiropractic care Dental care Hearing Aids Non-emergency care when traveling outside the U.S. See www.fepblue.org/overseas Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending on the circumstances, you may be eligible for a 31-day free extension of coverage, to convert to an individual policy, and to receive temporary continuation of coverage (TCC). Your TCC rights will be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. An individual policy may also provide different benefits than you had while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, see the FEHB Plan brochure, contact your HR office/retirement system, contact your plan at the phone number on the back of your ID card, or visit www.opm.gov/insure/health. Your Appeal Rights: If you are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal. For information about your appeal rights please see Section 3, How you get care, and Section 8, The disputed claims process, in your plan's FEHB brochure. assistance, you can contact your local Plan at the phone number on the back of your ID card. Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have healthcare coverage that qualifies as minimum essential coverage. Coverage under this plan qualifies as minimum essential coverage. Does this Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). The health coverage of this plan does meet the minimum value standard for the benefits the plan provides. Language Access Services: [Spanish (Español): Para obtener asistencia en Español, llame al numero de teléfono para Servicio al Cliente localizado atrás de su tarjeta de identificación.] [Tagalog (Tagalog): Kung kailangan ninyo ng tulong sa Tagalog pakitawagan ang numero ng telepono ng Serbisyo sa Kostumer na nakasulat sa likod ng inyong Identification Card.] [Chinese ( 中文 ): 如果您需要華語援助, 請致電給會員證背面的客戶服務電話號碼.] [Navajo (Dine): Diné k ehjí yá áti bee shíká adoowoł nohsingo naaltsoos nihaa halne go nidaahtinígíí bine déé Customer Service bibéésh bee hane é biká ígíí bich i dahodoołnih.] To see examples of how this plan might cover costs for a sample medical situation, see the next page. 6 of 8

About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if covered under different plans. This is not a cost estimator. Don t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan pays $7,200 Patient pays $340 Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient pays: Deductibles $0 Copays $190 Coinsurance $0 Limits or exclusions $150 Total $340 Managing type 2 diabetes (routine maintenance of a well controlled condition) Amount owed to providers: $5,400 Plan pays $4,290 Patient pays $1,110 Sample care costs: Prescriptions $2,900 Medical Equipment and Supplies $1,300 Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient pays: Deductibles $0 Copays $650 Coinsurance $380 Limits or exclusions $80 Total $1,110 7 of 8

BlueCross BlueShield Service Benefit Plan: Basic Option Coverage Period: 01/01/2014 12/31/2014 Coverage Examples Coverage for: Self Only -or- Self and Family Plan Type: PPO Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren t specific to a particular geographic area or health plan. The patient s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you ll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-ofpocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. Questions: Call the phone number on the back of your ID card or visit us at www.fepblue.org/contact to find your local Plan s phone number. If you aren t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at www.fepblue.org/sbc, or call 1-800-411-BLUE to request a copy. 8 of 8